EE outages and service status in Brecon, Wales

Problems in the last 24 hours in Brecon, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brecon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Brecon, Wales

Latest outage, problems and issue reports in Brecon and nearby locations:

• 
  Mandy Mills (@mandymills50) reported 5 minutes ago from Bronllys, Wales

  Thomas Rodgers has definitely restored my faith in @EE excellent customer service from Tom over the phone today, a million times better than the very poor in store upgrade service we received last Nov in Cardiff. Give him a pay rise EE 🙏😉

• 
  Daniel Cole (@DanielCole03) reported 22 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  Tudor Brewery (@Tudorbrewery) reported 25 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Mandy Mills (@mandymills50) reported 37 minutes ago from Brecon, Wales

  @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

• 
  Gerald J Davies (@GerJDav) reported 57 minutes ago from Bronllys, Wales

  @Nett13y @EE It’s terrible, I can see lots thinking it’s genuine

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Savage BSc (@TS77UK) reported 4 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  nstoker (@nstoker) reported 4 minutes ago

  The EE network is down again in Washington. Deep sigh @EE

• 
  Barry Dance (@dance_barry) reported 5 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  RageByRich (@RageByRich) reported 5 minutes ago

  @picklefork1965 @bmstewart2004 @EE Yeah, EE isn't a rip-off at all, espcially considering at nearly 4 years, we've had one drop-out on broadband and we rarely go below 900Mbps, when their guarantee is 700Mbps. I'm well aware, just with any company, if you ring up, they'll give you the best possible deal. My whole point is, we shouldn't HAVE to ring up. The deals should be there as standard on the app that they so excessively want, everyone to be on. It's not just EE, every major Broadband/Phone/TV company want you to use their apps. For £100/m we get 1Gig Broadband, Now TV Sports, Entertainment, Netflix and Xbox GamePass. My problem is, the broadband is cheaper for me to let it run the contract down from EE and then apply through my credit card company and get the same broadband speeds at half the price for the same 24 month contract.

• 
  Gareth Owen (@gjo2405) reported 9 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  Will Wright (@WillWri36918764) reported 10 minutes ago

  @Kezmeister82 @EE @BT Doesn't surprise me, even once they connect you, don't be surprised if it won't connect on laptops and mobile phones. Good luck trying to raise an issue after! Have been awful

• 
  BilliBilo (@Billibilo) reported 10 minutes ago

  @EE really wish you’d send your phones out in better packaging than just a plastic bag 😡 just received my new phone and the box is all banged up. Poor service from @EE and DPD.

• 
  bootsy (@bootsy1989) reported 11 minutes ago

  @ee sort ur ****** connection out charge top dollar for **** that cuts off every day

• 
  Stuart1959 (@StuartT34021273) reported 12 minutes ago

  @EE You cant already spoke twice your not budging so cheaper to pay off contract than pay for all rounder which I will never use

• 
  None Superior (@nonesuperior) reported 16 minutes ago

  I’ve read time & again that a toxic workplace often reflects the character of its management, from senior leadership down to operations. @Concentrix is a clear example of this! And @EE is complicit in this with the upselling and unending sale targets. @Ofcom needs to look in.