EE outages and service status in Brecon, Wales

Problems in the last 24 hours in Brecon, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brecon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Brecon, Wales

Latest outage, problems and issue reports in Brecon and nearby locations:

• 
  Gerald J Davies (@GerJDav) reported 6 minutes ago from Bronllys, Wales

  @Nett13y @EE It’s terrible, I can see lots thinking it’s genuine

• 
  Tudor Brewery (@Tudorbrewery) reported 9 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Daniel Cole (@DanielCole03) reported 11 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  Mandy Mills (@mandymills50) reported 16 minutes ago from Brecon, Wales

  @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

• 
  Mandy Mills (@mandymills50) reported 24 minutes ago from Bronllys, Wales

  Thomas Rodgers has definitely restored my faith in @EE excellent customer service from Tom over the phone today, a million times better than the very poor in store upgrade service we received last Nov in Cardiff. Give him a pay rise EE 🙏😉

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 6 minutes ago

  @EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?

• 
  Ashley Noyce (@AshleyNoyce1) reported 7 minutes ago

  @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint

• 
  Stephalopolas (@stephstroud46) reported 10 minutes ago

  My grandfather has been having an issue with EE since February of this year & has been repeatedly fobbed off & is still being charged for a tablet & sim, which he returned as received, that has since been lost in transit, despite having proof of postage! @EE

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 12 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 13 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

• 
  Lionel Conroy (@Lionel_Conroy) reported 15 minutes ago

  @ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show

• 
  Rhys (@Rhysdude) reported 15 minutes ago

  @EE I'd have expected it to be a case as simple as updating mailing lists the same way you remove my EIN. I don't have the energy to speak with someone over the phone for it, I'll just set all emails from that address to go straight into the deleted items, appreciate the support.

• 
  Jordon (@greggas90) reported 16 minutes ago

  Hi @EE Why have i had the same issue with billing for 8 months and each time someone opens a new compaint and closes it without it being resolved?! Complaints procedure is open a complaint and close it when its actually resolved

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 18 minutes ago

  an absolute *********** of a website @EE can't load pages, when it does it takes ages to load really the worst experience on the internet - seriously considering taking my business elsewhere

• 
  Dean Gill (@DeanGill4L) reported 20 minutes ago

  @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?