EE outages and service status in Brecon, Wales

Problems in the last 24 hours in Brecon, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brecon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Brecon, Wales

Latest outage, problems and issue reports in Brecon and nearby locations:

• 
  Mandy Mills (@mandymills50) reported 22 minutes ago from Bronllys, Wales

  Thomas Rodgers has definitely restored my faith in @EE excellent customer service from Tom over the phone today, a million times better than the very poor in store upgrade service we received last Nov in Cardiff. Give him a pay rise EE 🙏😉

• 
  Daniel Cole (@DanielCole03) reported 28 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  Tudor Brewery (@Tudorbrewery) reported 32 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Gerald J Davies (@GerJDav) reported 37 minutes ago from Bronllys, Wales

  @Nett13y @EE It’s terrible, I can see lots thinking it’s genuine

• 
  Mandy Mills (@mandymills50) reported 44 minutes ago from Brecon, Wales

  @squirrelwalker @EE And they wonder why we shop online; the St David’s Store error will cost me around £1800.00 extra Ali, can’t help feeling disgruntled. Glad you’re sorted. Have a great weekend all.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@Daylightfire) reported 2 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Kitten Kong (@kittenkong42) reported 5 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  Liam Parry (@liam_spx) reported 9 minutes ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  Andy B (@nffc999) reported 12 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  ItzCyberCell (@ItzCyberCell) reported 17 minutes ago

  A bit of context to my previous posts. I have been a loyal @EE customer for over 3 years. I pay £96.99/m for Sports & Entertainment & 900Mbps internet. I also pay for @tntsports through EE which is now part of HBO Max. If I am paying over £100/m I shouldn't be forced to watch ads

• 
  fiercebadger64 (@fiercebadger64) reported 19 minutes ago

  @EE can u help me , my daughter had her phone stolen in spain, i reported this to ee, i am in albania on hol i cannot get in touch with EE on any number my own web accounts not working , app not working ..she needs an esim urgently ** help me EE

• 
  Jayne with a Y (@JB_56_) reported 21 minutes ago

  @EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do

• 
  André (@voidmode) reported 21 minutes ago

  @EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...

• 
  ggg (@LeiSnoby) reported 22 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  C (@arcpantmcgee) reported 22 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice