EE

EE Outage Report in Brandon, Suffolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Brandon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Brandon, Suffolk, England 02/12/2026 09:40

February 12: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Brandon, England

Latest outage, problems and issue reports in Brandon and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ezzalodge EzzaWolf (@ezzalodge) reported

    @EE I take it they didn’t assess your customer support which hides behind the worst IVR I’ve ever come across.

  • sanadsaad Sanad Saad (@sanadsaad) reported

    Horrendous customer service @EE. Terms and conditions should be explained clearly BEFORE the upgrade rather than securing the deal first and keeping the customer ******* with customer services after. Good thing I’m within the returns period.

  • sparrock Liam Sparrock (@sparrock) reported

    Jut had the best customer service @ee Redditch with abdi

  • ravinrabbid123 ravinrabbid123 (@ravinrabbid123) reported

    @EE i just tried topping up my payg number but as soon as i hit confirm payment, the site is no longer working? I havent received a confirmation text and i can't log back in to myee to find out as the site is blank. Bank won't show if payment went through yet. Is the site down?

  • dodoa64 David McGlone (@dodoa64) reported

    @EE My phone dead, my online nothing. Are we down or have I been sold a pup?

  • lee_colbourne Lee Colbourne (@lee_colbourne) reported

    @EE your website is dire upgrade page is constantly broken rubbish

  • TimOsborne99 Tim Osborne (@TimOsborne99) reported

    @EE I’m still having problems with my 4G internet connection. Very, very slow. I have been dealing with your help desk via DM but they have disappeared for hours now. Really not good enough.

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @EE I sent you a message need you help.

  • jennifer_hawton Jennifer Hawton (@jennifer_hawton) reported

    @EE I can't believe it's your policy to charge people for mistakes... I accidentally upgraded my phone plan to a router and am now being charged £130 for calls! What kind of a way is this to treat a loyal customer?

  • TinaThacker66 Tina 🦋 (@TinaThacker66) reported

    @EE phone service/signal has been appalling for more than 2 weeks now. Texts won’t send, can’t make calls and tired of trying to ring 150. What exactly am I paying for right now? #eedown #EE