EE outages and service status in Brandon, England

Problems in the last 24 hours in Brandon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brandon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Brandon, England

Latest outage, problems and issue reports in Brandon and nearby locations:

• 
  MrsGershwin #NoWarWithIran (@EastAnglear) reported 5 minutes ago from Brandon, England

  @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

• 
  Ian Tregale (@IanTregale3) reported 35 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

• 
  Tracey Wilson (@poohbear8911) reported 47 minutes ago from Mundford, England

  @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

• 
  Ben Lord (@benlorduk) reported 48 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Ben Lord (@benlorduk) reported 52 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah Youds (@HannahYouds) reported 5 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  Kev (@KevlarBrock) reported 6 minutes ago

  Now in the process of setting up every single one of my devices at home after being told a router reset would NOT change the network name or password. Thanks Libby from @EE (and incidentally if you fixed the issue in the first place I wouldn’t need to keep calling) 😡

• 
  Alan Royston (@pagechord) reported 7 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Ian (@Bowenequus) reported 8 minutes ago

  @tottielimejuice @Hepworthclare @EE My hatred is impossible to comprehend !!!! Outage is another one …..

• 
  Chris Dee (@chrisdee2016) reported 10 minutes ago

  @EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable

• 
  Surinder (@SurinderRehal) reported 11 minutes ago

  @EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore

• 
  Martin McConachie (@HamdonMart) reported 12 minutes ago

  @EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.

• 
  jason (@Jason29wctb) reported 13 minutes ago

  @EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday

• 
  EMSsays (@EMSSays) reported 18 minutes ago

  @EE @SamsungMobile @SamsungUK are you just conmen? What a joke- 9 pound in parking and 2 hours for them to just say the phone’s damaged. How is their damage if you haven’t checked the phone??? Screen protector not been touched and they said no visual damage ??? It’s a known fault

• 
  Scott Mackie (@smacktoid) reported 22 minutes ago

  I’m never buying anything from @EE again. Shambles of a company.