EE

EE Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Thetford come from postal codes IP24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 03/17/2026 07:35

March 17: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Thetford, Bury St Edmunds, Hingham, Brandon and Shropham.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomBrandon Internet
United KingdomBury St Edmunds Phone
United KingdomShropham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • philipbrown77 Philip Brown (@philipbrown77) reported

    @EE Hi Helen, I have tried that already. The problem persisted. Thanks

  • SherlockHodson James (@SherlockHodson) reported

    @EE hi there, I’m having a problem connecting certain calls. I haven’t been able to contact you by any of the usual channels. Can you help me please?

  • KelarRiss ❄ Bekk (@KelarRiss) reported

    Funny how @EE claimed there was never any problems with their service. I just received my new SIM from another company and I have full bars of signal. Still looking at my EE phone and I only have 1 bar. No problem, you say? Okay. Glad I was able to get rid.

  • soniadias21 sonia dias (@soniadias21) reported

    The lady Alaine or Aline at @EE customer service was absolutely terrible had no customer services skills I fell absolutely disgusted by the way she behaved on the call, was not helpful with anything.I am disgusted I’m so glad I am not with this company because it’s the worse!!!

  • dkgb Duncan Kendall (@dkgb) reported

    @EE Thanks @ee @OpenreachHelp - engineer on site this morning and fixing broken connections in the cabinet down the road

  • ShropshireMatty Matthew Hancox (@ShropshireMatty) reported

    Download 1.14, upload 5.45, @EE it's not been this bad since AOL in the mid 90s.

  • alison_xry 𝐀𝐋𝐈𝐒𝐎𝐍🦋⚡️ (@alison_xry) reported

    So @ee cancel my direct debit since I was in credit because of THEIR own error which I was non the wiser to and now I’m being told my account is in arrears for not making payment ... make it make sense

  • pinkfeathers202 mrsc (@pinkfeathers202) reported

    I have since spent the whole time on the phone to @EE telling them that it’s because of their bad signal, I have missed out on winning the competition! 😣 They admitted that the signal in my area is “weak”! So frustrated! 😢 @hollywills @Schofe

  • Dondy_86 Donald Mitchell 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dondy_86) reported

    @EE Hope it's better than the previous cameras which were crap. Gutted to have to move from Huawei but after seeing the wife's S20 attempting to take any sort of decent pics, I think I'll move to iPhone rather than back to Samsung

  • Paul_Fisher_Jnr Paul Fisher (@Paul_Fisher_Jnr) reported

    @EE That camera module looks horrid.... literally looks like it’s been stuck on.