EE

EE Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 01/08/2026 14:45

January 08: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Brandon, Attleborough, Wereham and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet
United KingdomAttleborough Phone
United KingdomAttleborough Phone
United KingdomThetford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamRK15 Adam Knowles (@AdamRK15) reported

    @EE have reached a new level of stupid!! @O2 or @VodafoneUK either of you guys a bit more sensible to deal with or am I already with the best of a bad bunch with #EE!! 🤔

  • rebeccaxmckenna RM (@rebeccaxmckenna) reported

    @Coalpool @O2 Move to @EE trust me! I didn’t get signal in Gartcosh for three years, zero signal at Eurocentral, loads of places, switched to EE & signal is excellent!

  • BrushedBasil Just Me (@BrushedBasil) reported

    @EE Cancelled it. 5 days to respond, no one returned calls. Absolutely crap customer service. I went with @VodafoneUK broadband in the end.

  • andyphillips80 Andy Phillips (@andyphillips80) reported

    @EE hi I’m on a connecting flight in Dubai heading to Bangkok and my phone won’t change over to local network. Had this problem in Spain in July. Can you sort this for me please in Dm

  • Emma_Omalley Emma Lou (@Emma_Omalley) reported

    @EE Hi, I am having awful problems with my network at my new address - keeps cutting off mid call. Tried on my partners handset (also EE) and having same issues. I tried to call but cutting out even whilst on hold with you. Can someone help? First part of postcode is HX6 1

  • YouLotNeedWater Dan (@YouLotNeedWater) reported

    @O2 @ee would never...

  • chris_holloway1 Chris Holloway (@chris_holloway1) reported

    @EE I'm travelling on the 17th and returning on the 23rd, my billing cycle starts on the 18th. Would that mean I just pay 1 day's worth in one bill and then 6 days in the other bill if I cancel it as soon as I get home?

  • chxntellemariex chantelle (@chxntellemariex) reported

    Really nice of @EE to take my money, yet there’s no confirmation of them receiving it and their customer service team keep going silent on me and not responding!

  • mrmarcusmcgowan Marcus McGowan (@mrmarcusmcgowan) reported

    @EE Thanks but that’s now without internet for 4 days. Since Sunday. Apparently Openreach will come out to fix it. Who knows when. Just hoping it is an external fault and not the fact the router I have from EE (or Orange before that) is about 10 years old.

  • natty_owl Lady J Hey ZIN™ (@natty_owl) reported

    @EE hi. I’m trying to add money to someone else’s phone but the page on your website is saying the link is broken. Need to add money to my mums account as she’s in hospital.