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EE Outage Report in Thetford, Norfolk, England

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The latest reports from users having issues in Thetford come from postal codes IP24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 12/22/2024 17:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Bury St Edmunds, Thetford and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomThetford Phone
United KingdomAttleborough Phone
United KingdomBury St Edmunds Total Blackout
United KingdomAttleborough Internet
United KingdomThetford Internet

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • luisachristie Luisa-Christie 💙 (@luisachristie) reported

    Thankful for the babes at @EE giving me an extra 20gb of data this month for being a loyal customer (from 60gb to 80gb) but my room is basement level so I get 1 bar… I’ve used 71gb so far - 9gb for the rest of the week 😩 a pain that I work in social media so NEED the internet

  • CoutureBeans Couture Coffee Beans (@CoutureBeans) reported

    @EE @SamsungMobile cont.. told EE as a possible week spot on the phone even a design fault, but they wouldn't replace the phone. Only had it a short while. Then the same happened to my husbands phone, never dropped it, yet camera cover cracked over the back lense. Cont.....

  • paddyhalliwell Patrick Halliwell (@paddyhalliwell) reported

    @EE Re: the Gower Peninsula data connection. Lots of visitors there at the weekend. The network doesn’t appear to be able to handle the capacity. Mobile data at an unusable rate. Is it the masses of people attending to use the network? , if so any plans to improve the capacity?

  • joshjay1969 Josh Higgins (@joshjay1969) reported

    @EE Hi LB - thanks for your reply. Am I right in saying that once the 24-month contract has ended and it ‘rolls on’ it is ‘rolling on’ on a month-by-month basis until the customer stops the rolling monthly contract or enters a new 24-month contract?

  • Rachel_Eaver Rachel Eaver (@Rachel_Eaver) reported

    @EE Please can you read the pm I sent you as yet again having signal issues and no internet connection

  • chriswholt Chris Holt (@chriswholt) reported

    Hey @EE hoping you can help on this.

  • SquishyFishy9 Caz (SquishyFishy) (@SquishyFishy9) reported

    @EE Shockingly the message I sent you via DM hasn't been acknowledged or replied to. Almost like you just wanted to divert a customer from posting publically.

  • HannahBloomers H J V B (@HannahBloomers) reported

    @bt_uk our wifi is unbelievably slow and has been for the last month or so. So slow that I am now using all my data @EE and cannot join work calls. We live in london, it’s never been bad, is there anything you can do??

  • SquishyFishy9 Caz (SquishyFishy) (@SquishyFishy9) reported

    @EE Another non-answer. I'm so tired of EE. You treat customers like cash cows and don't care a jot when you mess things up and stress people out.

  • markparrwilson mark wilson (@markparrwilson) reported

    Recommend anyone thinking of going with @EE or anyone on it to get out while you can. Been having signal issues for months now and the customer service is a joke. To the point I was told they don't guarantee every phone will get a signal. Highly recommended avoiding them.