EE Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Brandon, Attleborough, Wereham and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Knowles
(@AdamRK15) reported
@EE have reached a new level of stupid!! @O2 or @VodafoneUK either of you guys a bit more sensible to deal with or am I already with the best of a bad bunch with #EE!! 🤔
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RM
(@rebeccaxmckenna) reported
@Coalpool @O2 Move to @EE trust me! I didn’t get signal in Gartcosh for three years, zero signal at Eurocentral, loads of places, switched to EE & signal is excellent!
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Just Me
(@BrushedBasil) reported
@EE Cancelled it. 5 days to respond, no one returned calls. Absolutely crap customer service. I went with @VodafoneUK broadband in the end.
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Andy Phillips
(@andyphillips80) reported
@EE hi I’m on a connecting flight in Dubai heading to Bangkok and my phone won’t change over to local network. Had this problem in Spain in July. Can you sort this for me please in Dm
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Emma Lou
(@Emma_Omalley) reported
@EE Hi, I am having awful problems with my network at my new address - keeps cutting off mid call. Tried on my partners handset (also EE) and having same issues. I tried to call but cutting out even whilst on hold with you. Can someone help? First part of postcode is HX6 1
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Dan
(@YouLotNeedWater) reported
@O2 @ee would never...
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Chris Holloway
(@chris_holloway1) reported
@EE I'm travelling on the 17th and returning on the 23rd, my billing cycle starts on the 18th. Would that mean I just pay 1 day's worth in one bill and then 6 days in the other bill if I cancel it as soon as I get home?
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chantelle
(@chxntellemariex) reported
Really nice of @EE to take my money, yet there’s no confirmation of them receiving it and their customer service team keep going silent on me and not responding!
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Marcus McGowan
(@mrmarcusmcgowan) reported
@EE Thanks but that’s now without internet for 4 days. Since Sunday. Apparently Openreach will come out to fix it. Who knows when. Just hoping it is an external fault and not the fact the router I have from EE (or Orange before that) is about 10 years old.
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Lady J Hey ZIN™
(@natty_owl) reported
@EE hi. I’m trying to add money to someone else’s phone but the page on your website is saying the link is broken. Need to add money to my mums account as she’s in hospital.