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EE Outage Report in Thetford, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 02/05/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Shropham.

Loading map, please wait...
City Problem Type Report Time
United KingdomShropham Phone
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet
United KingdomAttleborough Phone
United KingdomAttleborough Phone

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ls_1983 Lee Stewart (@ls_1983) reported

    @EE You can’t help, as per original message it Has to be done over the phone and no matter when I call you’re always too busy to answer. Customer service basics is hire enough staff to answer the phones

  • Marreark1 Marreark (@Marreark1) reported

    @EE Hi, is there any update on the broadband outage in the KY2 area, is there at least a estimate time for it to be fixed. it's been out since Thursday and when I called your CS they said it had been fixed but another Rep said it hadn't and I'm still without Internet. thanks.

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Day 95 of #PhoneGate @SamsungUK Have no options that takes my Neurodiversity into account, They also have announced the S23 😩 @EE loyalty means nothing.😡 Waiting for the @OmbudServices to act so I can get a new device & service provider Im hoping it's before 2024 😩

  • Izan_rani Fahrani⛳️ (@Izan_rani) reported

    @ArnottJanet @EE Talk to @Lordtechi they helped me when support services wouldn’t help me🥺..

  • robaltoft Robert Altoft (@robaltoft) reported

    @EE I’ve just got a new iPhone 14 having previously had in iPhone X. I’m an ee customer. Do I automatically get 5G or does it depend on my contract?

  • Genie_93 Kieran (@Genie_93) reported

    @EE Yes I am still having this issue. However will be visiting in store during the week so I can walk away with the phone

  • itsLucyCousins Lucy Cousins (@itsLucyCousins) reported

    @EE are you down? I have no signal X

  • ImpossibleHelen Impossible Princess Helen (@ImpossibleHelen) reported

    @EE It is still not working. I have sent a DM as requested

  • Danny_E_2016 Dannnay (@Danny_E_2016) reported

    @EE Thanks, it's more of an FYI, I tried to buy on a MacBook, a Windows PC and Laptop and on my Phone. I've given uo now purchased elsewhere. But maybe it's worth telling your IT dept thats there's broken links when trying to buy a S22 Ultra.

  • smendz1 smendz (@smendz1) reported

    @EE @SkyHelpTeam not sure who is at fault here, but on my iPhone 13 the fibre broadband barely works on the phone. I’m having to reset the network every 2-3 days and it’s infuriating!