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EE Outage Report in Thetford, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 02/23/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Hingham, Brandon, Bury St Edmunds and Shropham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrandon Internet
United KingdomBury St Edmunds Phone
United KingdomShropham Phone
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • IanTregale3 Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @mhairiblake Oh wow, so you are ignoring all my tweets purposefully. What a very poor customer service ! I guess I'll cancel my direct debit straight away and contact the Ombudsman then, since you are clearly refusing to do anything about issues your customers have with the level of service.

  • AdamIrish Adam Wilkinson (@AdamIrish) reported

    @EE any chance of a bit of improvement in phone signal in BT37. Less than 5miles from the centre of Belfast and I get one bar.

  • mhairiblake Mhairi Blake (@mhairiblake) reported

    @EE Yes and I have used different devices, same issue on laptop tablet and phone

  • honeybouboule Antoine (@honeybouboule) reported

    Hey Twitter, what would you do when you can't reach your phone provider's CS line (or they eventually hang up on you), they're social media team purposefully ignores you, their in-store staff can't help regarding an issue you've had for weeks ? Spoiler : it's @EE.

  • craigwhyte83 Craig Whyte (@craigwhyte83) reported

    @EE @aaliboo137 So when I placed my order on the 21st of October, the advisor told me it would be sent out within 7 days… he would have known this was lies and now 11 days later, still no dispatch. Why do @EE lie to get your order?! Send me the 512gb version at no extra cost as a resolution!!!

  • komares7 Agata J Mas (@komares7) reported

    @EE How do I contact a real customer service advisor without waiting on hold?

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • iamrichmoore Rich (@iamrichmoore) reported

    I know it's a cliché to tweet to complain about bad customer service, but after @EE "accidentally" cancelled my fibre today, despite saying I had 14 days left, I feel I need to warn anyone else leaving @EE. When I complained I got told "you shouldnt' have cancelled". Shocking!

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @tonycafc198 Hi Russ, could any of you stop ignoring my many attempts to get some assistance ?! It's been 3 days and you keep ignoring me shamelessly. Is it what you call "customer service" ?

  • boogieb2T Bruce Wayne (@boogieb2T) reported

    @EE are some criminals bruv tell me why I’m paying £60 to never have no service, fix ur ****