EE outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  MrsGershwin #NoWarWithIran (@EastAnglear) reported 22 seconds ago from Brandon, England

  @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

• 
  Ben Lord (@benlorduk) reported 34 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Ben Lord (@benlorduk) reported 40 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  johnshearman (@johnshearman73) reported 42 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Ben Lord (@benlorduk) reported 42 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  Ian Tregale (@IanTregale3) reported 46 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

• 
  Tracey Wilson (@poohbear8911) reported 52 minutes ago from Mundford, England

  @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle Gray (@kylegmate) reported 7 minutes ago

  @EE why do your staff talk to me like I am some sort of an idiot? 12 months with signal issue and no one can help. I will not be renewing.

• 
  HULLLAD47 (@hulllad47) reported 8 minutes ago

  @violetmaze @robbopalmer @EE Even after they clearly realised it was a mistake they refused to cancel

• 
  Sharyn (She/Her) (@SharynM22) reported 11 minutes ago

  @MancPictures @EE I’ve got the same issue, just a constant infinity loop of trying to login and getting in nowhere

• 
  Belfast Col (@BelfastCol) reported 13 minutes ago

  @EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!

• 
  Rob Palmer (@robbopalmer) reported 15 minutes ago

  Hope it’s not one of your products @EE Let’s hope @England are more professional than @EE Customer service must be watching the match over and over again 😴

• 
  ollie thorne (@ollie_thorne) reported 16 minutes ago

  @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

• 
  🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported 21 minutes ago

  @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 24 minutes ago

  @England @EE Shouldn’t of been a player of the match they were ALL awful!!

• 
  Liz Read (@LizRead168) reported 30 minutes ago

  @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

• 
  JOHN BENSON-SMITH (@ChefJBS) reported 31 minutes ago

  @robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.