EE outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  MrsGershwin #NoWarWithIran (@EastAnglear) reported 16 minutes ago from Brandon, England

  @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

• 
  Ben Lord (@benlorduk) reported 47 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Tracey Wilson (@poohbear8911) reported 49 minutes ago from Mundford, England

  @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

• 
  Ben Lord (@benlorduk) reported 51 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Ben Lord (@benlorduk) reported 52 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  johnshearman (@johnshearman73) reported 55 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Ian Tregale (@IanTregale3) reported 59 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chrisinho (@Chrisinho175) reported 2 minutes ago

  @EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks

• 
  Simon O'Hagan (@OSimon79904) reported 3 minutes ago

  @EE So it had to be the Champions League final when your nationwide hub problem caught up with me, right? At one point your helpline guy had me hunting round for a paper clip. Like - when did YOU last have need of a paper clip? This is amateur stuff. Worse than Gabriel’s penalty.

• 
  harry hound (@harryhoundy) reported 3 minutes ago

  @DerRohlSouness @EE he has never played for rangers how can they take credit?

• 
  𝐊𝐞𝐯𝐢𝐧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KC_SW6_) reported 4 minutes ago

  @EE @EEBroadbandUK is your WiFi down because since I’ve joined I’ve not been impressed and it always seems to not work in certain rooms even with a WiFi extender

• 
  PushbackUK (@PimPGA) reported 5 minutes ago

  @EE A hand? I called them before and once you mention that you have your own router, they can't help you.

• 
  kelly sleigh (@sleigh81) reported 6 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

• 
  Eza (@14EZA) reported 7 minutes ago

  @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i haven’t received it, and funnily enough now there is no record of my refund

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 9 minutes ago

  @EE Its more hassle for both myself and EE to cancel the upgrade and return the phone (which is currently undelivered)

• 
  Julie (@jhshepherd9) reported 9 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  👑 Sean 👑 (@kingseany94) reported 14 minutes ago

  @EE i need help with my broadband, ive been with you for 2 months now and the connection is awful. i can no longer stream in 4K and the wifi connection is awful.