EE Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Brandon, Attleborough, Wereham and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Brown
(@VictoriaBrown28) reported
Honestly @EE The amount of calls I have been making, whilst being held on hold for hours and hours and being told my that problem will be solved and the refund would be placed back into my account within a week. Two months later nothing….. Horrible service ! #badservice
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William Baker
(@RGWillze) reported
@EE hi EE please can you help me add a PS5 to my plan as the website is crashing every time I try to add it. It won’t let me log into the website. Thanks
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Matthew Brookes
(@vanbrookes) reported
@EE shocking service been with them 20 years and this is how you get treated!! 4 days I have been on the phone for 2 hours at a time on hold to return a watch!! Filled out a returns form and no response!! 14 days to cool off has now passed!! New provider I think!!
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Nick Broughall
(@Nickbr1001) reported
from
Sale, England
If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
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Tariq Sheikh
(@tazmaraz9) reported
@EE Utter nonsense, **** service and making no attempt to resolve signal issues I have had for 6 months but still expect to be paid
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Tariq Sheikh
(@tazmaraz9) reported
@EE All I wanted over Xmas was 12 days of consistent signal coverage but then again bit hard when the UKs number 1 network has not provided it to me since August 20121
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Dave MJ
(@DaveMJo1) reported
I can't believe it. I had my Covid booster two weeks ago and I still can't get a decent @EE mobile signal sitting on my own sofa.
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xx
(@cardiff22) reported
@EE how do I speak to you about the service I received in one of your stores?
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Dave Sommerville
(@GreatDave1971) reported
We've had brilliant WiFi, landline and mobile service with @EE. So dismayed today to discover that our new deal with them means that the abysmal and hapless @bt_uk are now our WiFi and landline providers. As you'd expect, our new BT router doesn't work, and we have no WiFi.
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zoe
(@zoeknights) reported
@EE hello. For the last week my signal has been dropping in and out at work. Are there any issues in the camberwell area? I work in a hospital and I need to be on call, so really need to have the signal!