EE Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Brandon and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Florin
(@Polyesterda) reported
@EE my phone signal has been down for about 2 weeks, can you help?
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Richbaggies
(@RichBaggies1969) reported
@EE your online service is ****
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Gerald Vernon-Jackson 🔶️
(@geraldvjuk) reported
@EE No, yet again EE failed to get this sorted, failed to contact me and seem surprised with my daily call to say the phone has been out of operation for 16 days. Really terrible customer support.
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Denuwo
(@Denuwo1) reported
@EE When will watch plans support QR codes all this is is artificial restriction by EE to prevent users from buying any other watch that isn't a Samsung pixel or a apple watch how sad is that there are tons of nice watches but we can't use them cuz EE is being funny
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🇸🇴 Sporting Nest 🇬🇧 🏳️🌈 🏳️⚧️ 🟧⬛
(@SportingNest) reported
@EE Why is there are 20 minute queue to get through to technical support? It's not acceptable from a company that was once leading the way in customer service. Hire more staff.
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ken anderson
(@AndersonKennya) reported
@EE is there a problem.....my phone and my wife's are telling us we have no Data....we are PAYG customers
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Pantherax
(@EKSPantherax) reported
@EE Thanks Glen. I’ve been able to speak to customer services using the new SIM number. They’ve answered my query. The number port hadn’t started despite the email suggesting otherwise. Not great but at least I’ve got an honest answer and a way forward. Cheers.
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〽️🇵🇸
(@MiladAhmed3) reported
@atishp21 @EE Flipping heck, that's terrible man! I hope it gets sorted. If not you can always call a Watchdog and they can get to the bottom of it.
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Steven ***** TAP.dip
(@StevenH_LnD) reported
Hi @bt and @EE, trying to cancel 4 EE pay monthly sims I ordered via BT 3 days ago but no way to cancel online. In the queue for "EE channel returns" but have been cut off 3 times. Can anyone help?
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tombrady2
(@scoupmodels) reported
@EE have sent inbox please help