EE

EE Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Thetford come from postal codes IP24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 11/25/2025 04:55

November 25: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Attleborough, Wereham and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough E-mail
United KingdomWereham Internet
United KingdomAttleborough Phone
United KingdomAttleborough Phone
United KingdomThetford TV
United KingdomThetford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • IanTregale3 Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MRDJC1990 Dan (@MRDJC1990) reported

    Shocking customer service from @EE . Waited over 30 days for my new IPad (absolutely fine with this), it was supposed to be delivered today, told it’s on the way, rang them up and I’ve now been told it’s out of stock and I’ll have to wait another 30 days at least 👍👍

  • didiakinyi Diana Akinyi Otieno (@didiakinyi) reported

    @EE EE should change its name to 'Ego' because the have a huge arrogant attitude and the worst Customer experience #eearrogantego

  • fi_leyland Fi_leyland (@fi_leyland) reported

    @EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.

  • louis_phipps Louis Phipps 💙 thanks #NHS (@louis_phipps) reported

    @ThreeUKSupport Definitely still not working, after several resets. @EE also very slow but they have another mast within range so I must be picking that up. Your mast is not working properly in this area. Thanks

  • MatthewROP Matthew Jones (@MatthewROP) reported

    @garethwynhughes @EE M8ne has been horrendous the last week. Keep having text messages about the Llynipia mast. Surely we can claim some kind of compensation for paying hefty monthly bills and not getting the desired service.

  • fi_leyland Fi_leyland (@fi_leyland) reported

    @EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.

  • elliek_eats Ellie K 🍂🧡 (@elliek_eats) reported

    .@EE Thanks for completely ignoring every single one of my queries and DMs for a full week. I have decided to leave EE after a decade thanks to this messed up contract and your abysmal service.

  • machinium_uk Machinium (@machinium_uk) reported

    Fedback from @EE was I didn't show enough 'loyalty' or 'commitment' to them as I said if I got an offer from another company I'd take whichever offer best suited my needs. I guess they don't want employees able to make informed decisions. Loyalty, been a customer for years 👍

  • Den_9966 Denis (@Den_9966) reported

    @EE hi when will you have PS5 in stock to add to plan? I work for the NHS and I never have enough time to check stock levels. The last time it was in stock it ran out by the time I checked it! Ridiculous

  • Snowfroggy Clare (@Snowfroggy) reported

    @EE I have... I've even changed the router and all the wiring... Any news on the mobile network being down as well? It was all day yesterday and all day today