EE outages and service status in Thetford, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at EE
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EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ben Lord (@benlorduk) reported from Ixworth, EnglandAlongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Ben Lord (@benlorduk) reported from Bury St. Edmunds, England@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord (@benlorduk) reported from Ixworth, EnglandSo @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Tracey Wilson (@poohbear8911) reported from Mundford, England@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
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MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Ian Tregale (@IanTregale3) reported from Thetford, England@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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johnshearman (@johnshearman73) reported from Hingham, EnglandDays of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Chumpasaurus (@TheGrumpasaurus) reported@EE I've been struggling all night to get a film to play on Netflix but your ******* **** internet won't let me. Been a customer for 20 odd years and this is the **** I have to PAY to put up with. Absolute ******* clown company.
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reportedplease advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 29-07-2026 0000hrs- 13-08-2026 ongoing (DDOS, DNS-P & 15Hz Bandwidth attenuated,signal suppression) in MK. Properties (10),12),(13) in particular involved with UK telecoms interference @EE
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Luke Marsh (@luke_marsh_) reported@EE absolutely shocking customer service here. My broadband is down!
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Openreach (@WeAreOpenreach) reported@bionic_KT @EE Hi there, We can only accept permission from the land owner listed on the land registry, however it is down to the land owner to engage with us if they wish. I appreciate this is frustrating, I am very sorry for the delays with your order but unfortunately without (1/2)
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Alan Royston (@pagechord) reported@EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!
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Allan (@banx82) reported@j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim
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Birduder344 (@Birduder344) reportedThat's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!
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Abdullah lodhi (@alodh15) reported@EE On top of all of this we have had to lose our original account and told to sign up as a new customer. We have been a BT/ and now EE customer for nearly 20 years ! this all due to an EE error. @EE @WeAreOpenreach
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🚂 MissCatTrap 🏳️⚧️ (@MissCatTrap) reportedCurrently in a battle with @EE as their broadband support are dismissive and useless. It is very obvious what the fault is with my service: the hub is faulty - and constantly badgering on about channels etc is an insult. Anyone had luck before or am I forced to go complaints?
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Martin Winstanley (@soupisready) reported@EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen