EE

EE Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 02/05/2026 12:45

February 05: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Shropham.

Loading map, please wait...
City Problem Type Report Time
United KingdomShropham Phone
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet
United KingdomAttleborough Phone
United KingdomAttleborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sasha_saffron #QueenOfMessingUp #YearOfTheMisanthrope (@Sasha_saffron) reported

    @EE Not many get a signal in this street and this is on various networks. But, I need my landline as I don’t get even 3G in this house.

  • betchykins Rebecca Jones (@betchykins) reported

    @EE is the app/website down

  • bigcodfish coddy (@bigcodfish) reported

    @EE how come I cant sign in to my ee?

  • rdsklld Sebastian (@rdsklld) reported

    @ee is there an broadband outage in cm23 area. Router cannot establish connection.

  • anthonyflemings Anthony Fleming (@anthonyflemings) reported

    @EE good morning. Signal strength at RG20 9BN is terrible. I've been with EE for many years with no improvement. What option do you offer? Thank you.

  • CornishTD Tom Dobson (@CornishTD) reported

    @tower_cell @EE O2 is even worse. Spectrum and data speeds are terrible. Two main contenders in the south west are either EE or Vodafone tbf. Vodafone have better mast density in Exeter just not in the bit I live.

  • tower_cell CellTowerUK📶 (@tower_cell) reported

    @CornishTD @EE They never do anything anyways tbf if you report the issue they say it's your sim

  • Emma_Bowey Emma Bowey (@Emma_Bowey) reported

    @EE Thanks for your response, it's for fixed broadband. Luckily it was restored 2 hrs later, but it's ridiculous that I have no internet for so long and cannot speak to anyone about it. Is there anywhere online I can check if service is down in my area, and how long til it's fixed?

  • Yid14 Simon Loft (@Yid14) reported

    @EE little to no signal for over two weeks how longs this going to last ?????

  • 1983_edward Ed Mellor (@1983_edward) reported

    @EE It's an app issue. Lots of people are having the same issue. I have the most up to date app, it's a new phone and I have uninstalled and reinstalled it.