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EE outages and service status in Thetford, England

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  • EE generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • poohbear8911
    Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • EastAnglear
    MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • IanTregale3
    Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • benlorduk
    Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • johnshearman73
    johnshearman (@johnshearman73) reported from Hingham, England

    Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyOwl
    Gavin (@GrumpyOwl) reported

    @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

  • agrumpyaulman
    agrumpyaulman (@agrumpyaulman) reported

    @EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.

  • Johnboy270783
    John (@Johnboy270783) reported

    Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, it’s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted

  • iandavies10
    Ian (@iandavies10) reported

    @O2UK did I get a good deal because I can't get reception pretty much anywhere? Switched from @EE and frankly devistated. Had no idea EE were that far ahead of you in terms of network coverage.... (Took ages posting this because of the rubbish network ..)

  • NyakehVangahun
    Nyakeh Vangahun (@NyakehVangahun) reported

    @EE services seem to be down again for users that are abroad. What is going on?

  • DerekAllan61
    Derek (@DerekAllan61) reported

    @Martinscott1967 @EE Piss poor customer service PLUS the phone in question is still on the website for order, utterly incompetent

  • Stanley_Peacorp
    Stanley_Peacorp (@Stanley_Peacorp) reported

    @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

  • andrewsberry68
    Andrew Berry (@andrewsberry68) reported

    @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service

  • Davidaag1991
    D (@Davidaag1991) reported

    @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.