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EE Outage Report in Thetford, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 02/01/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • IanTregale3 Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bob_love Bob Love (@bob_love) reported

    @EE @StourbridgeMot1 "some"?? All my devices are on EE, I've had no Internet since around lunchtime (St Andrews, Scotland). Now back at home in Dundee, still same issue (using now via home broadband, but need to go out again). Not good enough. Had to buy a giffgaff sim for my car's wifi router.

  • pndegwekar Pranav Degwekar (@pndegwekar) reported

    @EE This is the worst network in the UK. I was travelling and was required internet, but when I needed it, there was no network.

  • richardlaight RICH911 (@richardlaight) reported

    @EE awful and map is not accurate i drove from Buckinghamshire through to north Warwickshire issues all the way!

  • CaryMcDowell8 Cary McDowell (@CaryMcDowell8) reported

    @EE @StourbridgeMot1 Some of us can’t even get Wi-Fi calling so saying use that option is not helpful and because of where live we rely on this as our only lifeline, come on EE sort it out I reported this issue over 5 hours ago.

  • iCiprian ciprian ormenisan (@iCiprian) reported

    @EE Not quick enough... No data service

  • QueenTrixabelle gethin williams (@QueenTrixabelle) reported

    @EE Yet online sahs service is running normally but no mobile Internet

  • Abdul14244876 Abdul (@Abdul14244876) reported

    @EE Not only that, your managers have went rude. Back in the day I used to call and get my issues sorted with a bonus aswel given to me, nowadays when you call you get rude arrogance and problems unsolved. More disappointed than angry as I have been with yous since days 1👍🏾

  • AidanTowers1 Aidan Towers (@AidanTowers1) reported

    Any idea when the network is back up and running @EE

  • baggieALAN Alan D Williams (@baggieALAN) reported

    @EE Over 3 hrs without service, but i bet you still want ya money 😡

  • MarkMarkrugby12 Mark (@MarkMarkrugby12) reported

    @EE Everything. No EE service. Just got home onto my wifi