EE outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Ian Tregale (@IanTregale3) reported 53 seconds ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

• 
  Ben Lord (@benlorduk) reported 1 minute ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  Ben Lord (@benlorduk) reported 3 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Tracey Wilson (@poohbear8911) reported 12 minutes ago from Mundford, England

  @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

• 
  johnshearman (@johnshearman73) reported 28 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Ben Lord (@benlorduk) reported 34 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  MrsGershwin #NoWarWithIran (@EastAnglear) reported 59 minutes ago from Brandon, England

  @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Gardiner (@jimmyg1972) reported 4 minutes ago

  @EE @birthdaycakexo I agree.....EEs only answer is check the coverage....the signal in Falkirk has been dreadful for years.....value for money is about 1 out of 10....time to move network shortly...

• 
  Gemma (@G3mmak74) reported 4 minutes ago

  @EE where can I get support about an issue with my dads home landline/broadband that was installed yesterday? I’m shocked that an 82 year old appears to have been left without a working landline system 😤

• 
  Louise cooksley (@louise_cooksley) reported 5 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  Jack (@Jooby_) reported 7 minutes ago

  @ee why is your website so ****

• 
  James 💙 (@nelsonjd76) reported 7 minutes ago

  @ee is your login and upgrade journey working properly? Keep getting told can’t login (when already was logged in) to see upgrade options even when being told I can upgrade. Same problems on app and web experience

• 
  Barry Robb (@stokebarry10) reported 10 minutes ago

  Britains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards

• 
  Mr Gray (@Monetization26) reported 11 minutes ago

  @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

• 
  Lisa Lewendon (@little_lisa85) reported 12 minutes ago

  @EE Can you tell me if my WiFi is down in Lowestoft

• 
  Andrew Western (@AndyWestern) reported 20 minutes ago

  @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃

• 
  Tom (@itstomwoo) reported 23 minutes ago

  @christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*