EE

EE Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 02/25/2026 08:10

February 25: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Hingham, Brandon, Bury St Edmunds and Shropham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrandon Internet
United KingdomBury St Edmunds Phone
United KingdomShropham Phone
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • IanTregale3 Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LeiSachelle foreign mami (@LeiSachelle) reported

    I need a refund for whatever piece of crap WiFi you just gave me. @ee

  • johnmcgh33 John Mcghee (@johnmcgh33) reported

    @EE Yeh I realised this - my partner is o2 and my daughter is vodaphone, neither have had any issues. I travel to Europe a lot so will be leaving ee at the end of my contract

  • j_swindells Jordan Swindells (@j_swindells) reported

    @EE I’m absolutely shocked at the service I have received over the last 3 weeks! I have been a loyal customer of 9 years but these last 3 weeks had made me question of its time to move elsewhere!

  • hannahcormack1 Hannah Cormack (@hannahcormack1) reported

    @EE absolutely disgusted with the customer service - paying customer of 10+ years and wrongly charged by EE of over £500 and no one will deal with issue/ or even give a call back when they say they will😫😭still continually charging me wrongly after told it had been stopped😫

  • NiverasWings Nivera (@NiverasWings) reported

    @EE Hi, I’m having issues where I topped up too late, I’ve now topped up and the amount for this month has come out of the payment but my pack hasn’t rolled over? 150 is suggesting I can cancel my current pack to start a new pack now but I’m afraid I’ll lose my boosts Help?

  • akkers Sarah Akhurst (@akkers) reported

    @EE been sent the wrong phone in an upgrade I did over the phone. In store staff say they can’t help, customer services on the phone say ‘go in store’, which is correct?

  • AmeliaOLo Amelia O'Loughlin (@AmeliaOLo) reported

    @EE THE MOST APPALLING SERVICE I HAVE EVER ENCOUNTERED. You cannot take a customer's money in exchange for roaming capabilities and then NOT PROVIDE THEM.

  • millyjohnson 📚Milly Johnson 🐕🐈‍⬛🐇 (@millyjohnson) reported

    @EE how come I ordered a new phone that was ‘in stock’ and would be with me last weekend- never came. So I changed the phone to another ‘in stock’ which didn’t arrive. So I cancelled and ordered again ‘a phone in stock’. Just chased it after a week and it’ll be 21 WORKING DAYS?

  • TerrierEmz Emma (@TerrierEmz) reported

    @EE signal problems in my area again

  • 5Tired 50&tired (@5Tired) reported

    @EE, is there an issue with the signal for G63 post code? I have 0 service where it is usually OK 📶🤔😔