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EE Outage Report in Thetford, Norfolk, England

Why is my EE service not working?

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The latest reports from users having issues in Thetford come from postal codes IP24 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Thetford, England

The most recent EE outage reports came from the following cities: Thetford, Bury St Edmunds, Hingham, Brandon, and Shropham.

CityProblem TypeReport Time
Thetford Internet 22 days ago
Bury St Edmunds Internet 23 days ago
Bury St Edmunds Phone 28 days ago
Brandon Internet 2 months ago
Bury St Edmunds Phone 2 months ago
Shropham Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • poohbear8911
    Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • EastAnglear
    MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hitscharming
    JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • jelterps
    Terpsichore (@jelterps) reported

    @EE what is happening to the internet connection for Holmfirth? I was woken in the middle of the night by my alarm because the internet was down and is still not working. When will you restore it?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • hitscharming
    JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.

  • Stefani19821984
    Stefanie (@Stefani19821984) reported

    @EE I don't undertstand. I was very specifically advised on a call to EE to purchase a anothet phoneline for the new phone. I am currently paying for 2 separate EE lines until 1 is closed down. You were very clear I could call you to swap my current no from the old ph to the new ph?