EE

EE Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 01/18/2026 18:15

January 18: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Brandon, Attleborough and Wereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet
United KingdomAttleborough Phone
United KingdomAttleborough Phone
United KingdomThetford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetXan_ ً (@TweetXan_) reported

    This service is unacceptable! @EE

  • greenmanheat Richard Bramfitt (@greenmanheat) reported

    @EE are there any network problems in the DH1 area of Durham?

  • Malleus73119913 LampMan_Malleus (@Malleus73119913) reported

    @EE I was until your service went down and I lost all internet whilst out. Can we have an accurate update, that you know there is an issue, you are working to fix the issue, an estimate as to when it will be fixed

  • owlsfan4eva Fitzy (@owlsfan4eva) reported

    @EE Most reliable network yet can’t make calls receive calls cdnt send texts or use internet on mobile data?? Yeah or8

  • nigekilpatrick Nigel Kilpatrick (@nigekilpatrick) reported

    Is there any #Telco that has better customer service than @ee? I don't think so :). Treating me like a human being felt like a real novelty. Congrats @ee #bestcustomerservice

  • _sabah7 Sabah (@_sabah7) reported

    @EE can you at least respond to those of us who are having problems with our network??? How long are we supposed to wait?

  • jimmy190178 Jimmy78 (@jimmy190178) reported

    @EE @roderickiwalker Network is totally down. I've had no mobile data for over an hour now.

  • Lord_Advocate Imran Younis (@Lord_Advocate) reported

    @EE what's happening to the signal? I'm struggling sending / receiving messages. I have no data connection!

  • SammyChatt Sam Chatterley (@SammyChatt) reported

    @EE is there problems with the network as my phone has been saying no network for the last hour. I've rebooted and taken the sim out and cleaned, still no change.

  • kirstyjvg Kirsty (@kirstyjvg) reported

    @PrestonBus I don’t know who can help but my network is down and I was wondering will this effect my daughter being able to use her bus pass? If she has no signal will the bus pass still show as active or does she require data to use it? @EE are having issues