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EE Outage Report in Thetford, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 12/31/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Brandon, Attleborough, Wereham and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet
United KingdomAttleborough Phone
United KingdomAttleborough Phone
United KingdomThetford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • casparfield Caspar Field (@casparfield) reported

    @EE @Takariistorm Your accounts on Companies House show that you made a net profit of £1.1b in the year to March '22. You could maybe use a little bit of that to help? And you might have few less 'vulnerable customers' if you didn't hike prices by 14-15% in a cost of living crisis!

  • pgw1 Paul Williams🦁 (@pgw1) reported

    @SarahWhe78 @EE I think everyone will have sympathy with Sarah and a major % of customers will be looking for a change. It will be hard as I've been a customer 25years, but this is robbery.

  • johnnypleeds Johnny Pickersgill (@johnnypleeds) reported

    @EE Would love it if my complaint call back was done on the date and time promised. Which was supposed to be yesterday

  • albanianstokie Tony Bailey (@albanianstokie) reported

    @EE How does jacking prices up 3.9% above inflation help vulnerable customers? Surely the best way to help vulnerable customers would be to keep prices low, especially on SIM only deals???

  • danny_sumner085 Danny (@danny_sumner085) reported

    Advise to all, don’t get a contract with @EE charging me a ******* arm and a leg and it’s bloody impossible to get through to customer service

  • spizzicina Tim Wilson49 (@spizzicina) reported

    @EE I am still waiting for my issue to be solved. 4 different levels of technical help snd not one can solve the issue. Not impressed

  • The_Grownup The_Grownup (@The_Grownup) reported

    After all of the automation for @EE stopped working inc the text service - I’ve sat on hold for 20 minutes and finally spoke to a human who took my polite feedback on board and has credited my account for the hassle.

  • BoofkinMer Boomer (@BoofkinMer) reported

    @EE I haven't been in touch, my phone alerts me there's a problem and magically repairs it, please advise if thi is you or notà

  • Shell__Edney Shell Edney (@Shell__Edney) reported

    @EE I've been out of contract for 2 years now and have been with you for over 8 years. The problem is I could get a new contract for less then that! You're ripping folk off.

  • Shaggy12141165 mastermanipulator (@Shaggy12141165) reported

    @EE Any chance of an update as to when the service issues are getting fixed? It’s been going on all day and my broadband is still not connecting