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EE Outage Report in Thetford, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 02/02/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsWardenHill Frances (@MrsWardenHill) reported

    @EE Don’t you just love it when you have to go outside to send a message, because you have absolutely no signal. Can’t make calls even though I’m supposed to have free callls. Total pile of 💩

  • khokhar_adii Adeel Khokhar (@khokhar_adii) reported

    @EE Where is GDRP?? My personal details and data has been disclosed by @EE I need help to file a complaint !!

  • kylaannex kyla (@kylaannex) reported

    @MikeThornton94 @EE because i’m on the perks scheme, my contact goes up by £20 rather than going down like a monthly sim. That excess will be credited back they said but still annoying. Especially when it should in theory only be 4 days over, paying more now with less, than when i get a new phone

  • PhillipJ1991 Phillip Williams (@PhillipJ1991) reported

    @EE why is your internet garbage?

  • ach59 Adrian Hancock (@ach59) reported

    . @ee I have never had customer service as bad as I’m currently getting from #ee - utterly unacceptable - & the new crappy visual whatever text they send is rubbish - just buys them time not to deal with issues … #eesupportfailure #fail

  • moee_xls Manaz. (@moee_xls) reported

    @EE some of the most ridiculous customer service ever.

  • behemememe Shannon (@behemememe) reported

    @EE can't log into app to track my order.. new broadband has gone live today but router still hasn't arrived. I'm now left with no broadband while working from home and royal mail tracking hasn't updated. Any chance of some help with this?

  • HarlySelf Harly (@HarlySelf) reported

    @VodafoneUK No need, I’ve spent more time on the phone to you with my wife’s phone than actually using your service! Shocking provider, I’ve notified Ofcom of my experience. I have no faith this will be sorted 2moro. Then I’m cancelling. Back to @EE they do it the right way!

  • lawdhaveMRSA 𝕜𝕖𝕝𝕝𝕖𝕪 (@lawdhaveMRSA) reported

    @EE it’s me, hi, I’m the problem, it’s me 👋🏼 my iPhone is telling me my phone number is still the SIM card number as seen in the screenshot. Can I check to make sure it’s been switched to my old one I carried over please? Unsure that I’ve received any calls other than WhatsApp

  • stevewalder Steve walder (@stevewalder) reported

    @ee no signal in Saltdean Brighton today. What’s up ????