EE Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Bury St Edmunds and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Internet | |
| Attleborough |
Internet | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Internet | |
| Thetford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Birch
(@seabee41) reported
Been with orange/@EE for over 30 years (my original account number was only 4 figures long) I leave after doubling the price of my SIM plan for less service.
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Michael Oglethorpe
(@Ravelston89) reported
@ee Another day, another 24 hours of truly awful service from EE, and another waste of money ive shelled out to you. Signal strength at -119dBm. Little better out in the streets nearby, possibly 2 or 3 dBM stronger, not that that makes a jot of difference. I'm not the only one.
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Ben Furner
(@BenFurner) reported
Trying to cancel @bt_uk landline demonstrates all the failures of service providers today. Automated menus, downloading pins, them mixing up work and personal email addresses (because work phone is with @EE) now on hold whilst they try and solve a 'system' issue. 20 mins so far.
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Fiona Rees
(@thatsmefee22) reported
@EE Customer service team are rude & when asked for a manager to call me back, I was told there was no point because they wouldn’t. And you call yourselves the best network. Absolutely shocking. Customer service in general is on decline but this is worst experience I have had.
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Fiona Rees
(@thatsmefee22) reported
@EE How long do you have? Long waiting times to get through to your customer services, when you get through they give you the wrong information & argue with you when you challenge them. Raise a complaint for it to be closed without any communication to resolve or reasons as to why.
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ℕ𝕒𝕥𝕙𝕒𝕟
(@NathanTippins) reported
@ShannMerc96 @EE Call 150 and tell them. There might be a local mast down and they don’t know about it.
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𝖓𝖔𝖓𝖆.
(@ShannMerc96) reported
My @EE signal has been absolutely awful for over a week. I just love paying for things that don't work. 🥰
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Deborah Carlisle
(@debbieharry2017) reported
@EE my WiFi is NOT working at all , phoned last night they ran checks said it’s ok but it’s not working at all
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Helena jervis
(@Helenajervis1) reported
@EE It is out of order they supposed to help people sort their phones out
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Helena jervis
(@Helenajervis1) reported
@EE Hi my mum is having trouble with her phone she can't get into her phone as need a password which she don't have or never had a password on her phone. She can't phone or message out but can receive, she went to the neath store which weren't helpful only said to keep trying passwor