EE outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Tracey Wilson (@poohbear8911) reported 54 seconds ago from Mundford, England

  @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

• 
  johnshearman (@johnshearman73) reported 9 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Ben Lord (@benlorduk) reported 16 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Ian Tregale (@IanTregale3) reported 19 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

• 
  Ben Lord (@benlorduk) reported 30 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Ben Lord (@benlorduk) reported 44 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  MrsGershwin #NoWarWithIran (@EastAnglear) reported 46 minutes ago from Brandon, England

  @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freddie M 🇬🇧 (@Freddie1985039) reported 7 minutes ago

  @EE Im sure they're aware of the problem as I received an SMS from EE a week ago, saying that they knew people were having problems connecting to devices like doorbells and they were looking into it, but heard nothing since. I'll call them tomorrow

• 
  Pauline Cullen (@PaulineCullen14) reported 11 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??

• 
  ᴅᴏᴍɪɴɪᴄ (@domdhp) reported 12 minutes ago

  What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

• 
  simon withers (@KalEl_WBS) reported 13 minutes ago

  Looking at getting 5G fail over internet device from @Ubiquiti 5G max offers up to 3.4Gbps downloads over 5G and there’s my @EE only getting 65Mbps.

• 
  james (@mhh02) reported 14 minutes ago

  @EE my 5G is running at 0.8mbps how can it be so slow, I nog had it over about 2 in weeks and sometimes we get no internet

• 
  Margaret Newbery (@mege09) reported 16 minutes ago

  @EE why am I getting texts saying the my signal had dropped & will take 12 - 15 to fix then get text saying it fixed and I still have no signal

• 
  GTSmoz (@GTSmoz) reported 16 minutes ago

  @TomTugendhat @O2 @EE But you had 14 years to fix it

• 
  Max Wilson (@waxwellmilson) reported 16 minutes ago

  @TomTugendhat @O2 @EE Very stupid post. The reason we don’t have better signal in Dulwich (where I live) is because the NIMBYs opposed putting in a small signal tower which would have boostedg the coverage. As a result, a small dead zone around College Road exists.

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 16 minutes ago

  @EE Every morning for last couple of weeks, the broadband service goes down, here in HA9 area. Again, this morning. This is a terrible service. C'mon, sort it out. It's 2026, not 2006.

• 
  Timothy (@tpoweeeer) reported 19 minutes ago

  @TomTugendhat @O2 @EE Your shower of shite where in power for *check notes* 14 years, not just phone signal that’s a disgrace. Why are MPs not charged with negligence like CEOs?