EE Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Internet | |
| Thetford |
Total Blackout | |
| Bury St Edmunds |
Total Blackout | |
| Attleborough |
Internet | |
| Bury St Edmunds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eliza Carson
(@Shady__Pines) reported
@EE I raised a complaint - was called but missed it, nobody has called back since. This is has been ongoing for a couple of days as the live chat team was useless! Can you please HELP!
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Jon Pitts
(@briavelsjon) reported
@EE @cjdracing1969 If your phone has coverage, but you're reporting capacity issues, toggling flight mode could actually make it worse - by unnecessarily increasing signalling traffic. Losses of coverage can be resolved by flight mode, but I suspect this is not your issue.
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Jon Pitts
(@briavelsjon) reported
@cjdracing1969 @EE @SilverstoneUK Are you saying your phone is showing no coverage/emergency calls only? 🤔
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Gary Phillips
(@GaryPhi70067930) reported
@EE Your service is Fooking useless think il cancel all 3 contracts
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darren styles
(@darrenjstyles) reported
@EE there seems to be a major fault in the NR15 area with broadband, no updates nothing works and the mobile signal is pretty much useless too so no chance of using 5G to hotspot, what is going on and when will normal service be resumed
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Jon Pitts
(@briavelsjon) reported
@EE @clivej2010 To clarify: You will only roam when home-network coverage is unavailable, but foreign networks are.
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Lisa Bailey
(@lisa01403) reported
@EE my old phones that i keep after upgrading - are they locked to your network or unlocked?
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Tom Codling
(@tomcodling) reported
@EE WiFi called ng, so using my internet connection to make the call that I pay you money for to access your mobile network?
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JJB
(@jjbaggaley) reported
@DesTidbury @EE I’m currently going through the same. WiFi box constantly flashing orange. Took 10 days to resolve last time. Sent all around the country, from Cardiff Sunderland. Each time I had to re-explain the issue 🤬
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Jane Bransby 💙
(@JaneBransby) reported
@EE I tried that and was put onto an auto text bot. The text bot told me the problem was ongoing but your app/website says ‘there is a problem and it is expected to be fixed by 9.28 on the 3rd. This is poor comms. At what point can we get compensation for lack of service?