EE Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Brandon, Attleborough and Wereham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ً
(@TweetXan_) reported
This service is unacceptable! @EE
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Richard Bramfitt
(@greenmanheat) reported
@EE are there any network problems in the DH1 area of Durham?
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LampMan_Malleus
(@Malleus73119913) reported
@EE I was until your service went down and I lost all internet whilst out. Can we have an accurate update, that you know there is an issue, you are working to fix the issue, an estimate as to when it will be fixed
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Fitzy
(@owlsfan4eva) reported
@EE Most reliable network yet can’t make calls receive calls cdnt send texts or use internet on mobile data?? Yeah or8
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Nigel Kilpatrick
(@nigekilpatrick) reported
Is there any #Telco that has better customer service than @ee? I don't think so :). Treating me like a human being felt like a real novelty. Congrats @ee #bestcustomerservice
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Sabah
(@_sabah7) reported
@EE can you at least respond to those of us who are having problems with our network??? How long are we supposed to wait?
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Jimmy78
(@jimmy190178) reported
@EE @roderickiwalker Network is totally down. I've had no mobile data for over an hour now.
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Imran Younis
(@Lord_Advocate) reported
@EE what's happening to the signal? I'm struggling sending / receiving messages. I have no data connection!
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Sam Chatterley
(@SammyChatt) reported
@EE is there problems with the network as my phone has been saying no network for the last hour. I've rebooted and taken the sim out and cleaned, still no change.
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Kirsty
(@kirstyjvg) reported
@PrestonBus I don’t know who can help but my network is down and I was wondering will this effect my daughter being able to use her bus pass? If she has no signal will the bus pass still show as active or does she require data to use it? @EE are having issues