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EE outages and service status in Thetford, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Thetford, England

The most recent EE outage reports came from the following cities: Thetford, Bury St Edmunds, Hingham, and Brandon.

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • benlorduk
    Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • IanTregale3
    Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • poohbear8911
    Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • EastAnglear
    MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • johnshearman73
    johnshearman (@johnshearman73) reported from Hingham, England

    Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

  • b0bbybux
    Bobby Bucks (@b0bbybux) reported

    @theartbaglady @EE @kevinbacon If it ain’t broke, don’t fix it?

  • DasHarryWS
    Harry Sore (@DasHarryWS) reported

    @EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad

  • csteventon61
    Clare (@csteventon61) reported

    @EE we've had no er coverage for 4 days, keep being told you're working on a problem but not much help when as a family you're still taking our money!!!

  • PolemicTMM
    Polemic Paine (@PolemicTMM) reported

    This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

  • trobbo38
    tony roberts (@trobbo38) reported

    @EE shocking customer service, shocking service

  • WolfChanChimmy
    Ɛ (@WolfChanChimmy) reported

    @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

  • PaulaRossi47
    Paula m (@PaulaRossi47) reported

    @EE how do i get a refund im no longer a customer

  • raphy_lawren
    LR (@raphy_lawren) reported

    @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

  • ColetteDeanie
    Colette Aitken (@ColetteDeanie) reported

    @EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027