EE

EE Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 12/19/2025 05:35

December 19: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Brandon, Attleborough, Wereham and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet
United KingdomAttleborough Phone
United KingdomAttleborough Phone
United KingdomThetford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • IanTregale3 Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ruth_hissett Ruth Hissett (@ruth_hissett) reported

    @EE We are having service issues in our village and have had no service for 5 days now. Can you advise when we will be able to receive and make calls again?

  • Footy_mum #Sue💙 (@Footy_mum) reported

    @EE poor poor reception. Recently upgraded and haven't been able to make or receive calls properly since. Signal dropping in and out all the time. #unhappycustomer Important calls missed.

  • Michael38653182 Michael (@Michael38653182) reported

    @paulchowdhry @EE @btsport Download the bt app (if you are new customer) when registering it should give you option as EE customer. Fill in form then you should be good to go. Can take upto 24 hrs.

  • DeanMoseley12 Dean Moseley (@DeanMoseley12) reported

    @EE my broadband has been shockingly slow lately. I am in the En4 area. Any reported issues? #EE

  • jujuberry69 Julia Mottram (@jujuberry69) reported

    @EE what has happened to your broadband. Used to be ok. Mine is absolutely shocking and reading reviews seems I’m not alone. It’s a shame as your customer service agents are great but I’m going to have to switch

  • cuddlepuss CAPTAIN COURAGEOUS CUDDLEPUSS (@cuddlepuss) reported

    @EE you are a bad company, as I have experienced. Your use of a bad "actor" on tv adverts, smothered in his wife's riches, says everything about a bad brit company like EE. All brit companies are bad - talktalk; nationwide et al.

  • eisfah young, gifted & black ✨ (@eisfah) reported

    @EE Hi Chris, Yes it was a store I went to yesterday, and apparently there was a system issue so I couldn’t book in a repair or get a replacement phone. Someone was supposed to contact me when things were back up and running, but no-one has called. My phone has since worsened.

  • kerr_dougie Dougie Kerr (@kerr_dougie) reported

    @EE #NotTomorrowToday Or maybe in 6 days as that's how long your "support" team say it will take to reactivate the mobile number they deleted in error.

  • B19fella mark flynn (@B19fella) reported from Manchester, England

    @EE The numbers for this weeks lotto would be a good help?

  • CraigMoulding Craig Chew-Moulding (@CraigMoulding) reported

    @EE Two chats and I can go to a different site and get cheaper off the shelf. In fact my current deal is more expensive than new deals with 5G and more data. I’m already on a bad deal. My 24 months are up so standard upgrade.