EE outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Ben Lord (@benlorduk) reported 17 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  johnshearman (@johnshearman73) reported 25 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  Tracey Wilson (@poohbear8911) reported 35 minutes ago from Mundford, England

  @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

• 
  Ian Tregale (@IanTregale3) reported 36 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

• 
  MrsGershwin #NoWarWithIran (@EastAnglear) reported 37 minutes ago from Brandon, England

  @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

• 
  Ben Lord (@benlorduk) reported 40 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Ben Lord (@benlorduk) reported 49 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicki Heselton (@VHeselton) reported 5 minutes ago

  @EE Thankyou but every time I try 150 it gets disconnected or states I’m not a customer which I am.

• 
  judewri ( Jude) 🌹💙 (@judewri) reported 7 minutes ago

  @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏

• 
  Gavin (@GrumpyOwl) reported 8 minutes ago

  @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

• 
  Phil Olson (@Ph1ltheee) reported 10 minutes ago

  Just been told that the @EE appointment booked for setting up my broadband today, doesn't exist as the request wasn't registered with Open Reach, & will prob be August for a new appointment. They suggested asking a neighbour if I could use their WiFi! New customer experience....

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 12 minutes ago

  @EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!

• 
  BamBamMK2 (@Williams91898) reported 13 minutes ago

  @EE Day 2 of little to no signal 😤😤

• 
  Carl Dickinson ⚽️🍺🤍🖤🤍 (@CarlDic69722892) reported 17 minutes ago

  @amybobbles @EE I think EE and BT are joined. Never had an issues with it tbh.

• 
  Hazard Hyena (@hazardhyena) reported 17 minutes ago

  @TheBeardedNardo @EE And medical reasons should not be required by any company to accommodate for a business to prioritize their customer to me that just sounds like a scam or a way for you to sell clients information I would never work with a company like that nor would I recommend such a company

• 
  Shaun Masterton (@Notretsam) reported 18 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  BoltonBrandon (@IrnBrundon) reported 21 minutes ago

  @mcmahon530 @EE What’s the problem?