EE outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Ben Lord (@benlorduk) reported 18 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  johnshearman (@johnshearman73) reported 24 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

• 
  MrsGershwin #NoWarWithIran (@EastAnglear) reported 28 minutes ago from Brandon, England

  @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

• 
  Ben Lord (@benlorduk) reported 32 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  Ben Lord (@benlorduk) reported 47 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Tracey Wilson (@poohbear8911) reported 54 minutes ago from Mundford, England

  @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

• 
  Ian Tregale (@IanTregale3) reported 55 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🪬MissDoolittle.eth🪬 (@MissDoolittleSK) reported 7 minutes ago

  See whilst I hear it....sometimes this UK place has trash signal 😤 Don't even know why I continue to pay a phone bill to @EE 🙄 Then they make your data move really slow when on a phone call, so to use my phone whilst one a call, i either need to whatsapp call or use wifi

• 
  Omegamanuk (@Omegaman_uk) reported 9 minutes ago

  Dear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.

• 
  AndyLFC 🇬🇧 (@C2_ANDY74) reported 9 minutes ago

  @StuLittle1972 @EE Iv got the same text. But iv said that UK is behind countries like US,Canada, Europe and Asia when it’s come to mobile signal. Think the Government need to start looking at this so @andyburnham please do something

• 
  Carl bell (@carlbell85) reported 9 minutes ago

  @EE Tried that they can't help I will stop paying the bill and see how long it takes you to sort it then

• 
  Stuart1959 (@StuartT34021273) reported 13 minutes ago

  @EE @Mr_Grumpy_Arse Can't get into mine either just got a phone upgrade so can't leave mobile acc BUT tv/broadband ends January so at least can cancel that never thought could get worse than virgin I stand corrected

• 
  simon withers (@KalEl_WBS) reported 15 minutes ago

  @EE I’ve reported issues before and was told it works fine

• 
  Andy Smith (@asandysmith) reported 16 minutes ago

  @EE tried it same problem need to log in need a mobile

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 17 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 32 minutes ago

  @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

• 
  In Oxford (@Oxford_Life) reported 32 minutes ago

  @anon_opin Yup, Oxford's 5G signal - or lack thereof - with so-called "best coverage" @EE is atrocious even going around the city centre!