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EE Outage Report in Thetford, Norfolk, England

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The latest reports from users having issues in Thetford come from postal codes IP24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 11/18/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford TV
United KingdomThetford Internet
United KingdomThetford Internet
United KingdomThetford Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lbp__x LAURA (@lbp__x) reported

    @hello_candicex @MoneySavingExp @EE I’ve been paying £123 for the last 3 years for a phone and tablet. A tablet that’s contract ended over a year ago and I’ve paid £500 for a service that hasn’t even been used. How can that be justified? I had no way of finding out because of their site / app being faulty.

  • Superscotty1984 scott (@Superscotty1984) reported

    @EE come up with power off, restart or emergency mode

  • andrewmcminn Andrew McMINN (@andrewmcminn) reported

    Received an E-MAIL from @EE saying there's a problem with my Pay Monthly billing details and if I don't rectify them I'll be disconnected. As I'm Pay-As-You-Go with them other than because it's a #Scam E-MAIL is there any other reason I received it? 🤔 No I think you'll find!

  • JonathonStillw2 Jonathon Stillwell (@JonathonStillw2) reported

    @VodafoneUK @EE @ThreeUK Have you though about wind and solar powering your sites? I know you have 48v backup but wouldn't mains backup help even further? You could save millions & increase uptime. #eco #carbonfootprint #Telecoms

  • msmithuk22 Martin Smith (@msmithuk22) reported

    @EE 2/2 2 upgrades and the wrong one sent out according to CS. Several weeks ago I attempted to upgrade again and never received it. Last week agent says she would resolve it, then gets text saying handset Rec yet no credit on my account and now my credit report has been marked

  • lbp__x LAURA (@lbp__x) reported

    @EE I have spoken with your team this morning who told me the contract ended last year and that it just rolled over. I had no notification of this as you would like a phone contract. I’ve also been told I still have to pay for next months bill as well as it takes 30 days to cancel.

  • M477OLI Matthew JS Oliver (@M477OLI) reported

    Phone has suffered a temporary death, well the handset has likely gone but I'm with @EE so the overall issue is likely temporary.... There are other communication options, you know em.

  • crappedout chris (@crappedout) reported

    @EE I really wouldn't put ee and reliable in the same sentence.. the mast in the CF48 area constantly has issues.. to the point where I can't even be bothered to call to get compensation anymore

  • Wendy_clifford6 Wendy Joyce Clifford (@Wendy_clifford6) reported

    @EE Good Morning I've been trying to make payment for the mobile bill, every time I go on make payment it says this page isn't working. Can you help please. Thanks Wendy.

  • gazmills14 GaryMills (@gazmills14) reported

    @TomG07581187 @EE Sky don’t have mobile network there a MVNO on o2