EE outages and service status in Thetford, England
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- EE generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ben Lord (@benlorduk) reported from Bury St. Edmunds, England@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord (@benlorduk) reported from Ixworth, EnglandSo @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord (@benlorduk) reported from Ixworth, EnglandAlongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Tracey Wilson (@poohbear8911) reported from Mundford, England@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
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johnshearman (@johnshearman73) reported from Hingham, EnglandDays of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.
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Ian Tregale (@IanTregale3) reported from Thetford, England@EE @SamsungUK @B0aty Great phone shame about the network ££££££
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Jackson (@GhostBrianNY) reported@EE @AlbieCamus I can't get into my account to cancel my Xbox game ultimate so I need help cancel it
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RageByRich (@RageByRich) reported@slexify_ Been with @EE for 3 years, yes they're slightly more expensive but I've never had a single drop-out and their Gigabit internet has rarely dipped below 900Mbps, which is great considering how many devices we have connected! I pay on time, every month, never missed a DD & customer service is top-notch!
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M (@KlaxonDelight) reported@ee my phone is not connect to any network in France and I’m stranded
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Gavin Baxter (@GavinBaxter2) reported@EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.
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Rebecca (@lesetoilesx) reported@EE are you having login issues? I’m not receiving the code to verify and login despite asking for it to be resent so many times it’s now locked me from trying lol
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JudyYorke (@JudyYorke) reportedI despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.
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Stu (@Teddybear55150) reported@EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor
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DR (@ulookingatmefu) reported@EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted
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🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported@EE please fix your data connection, because yesterday, couldn’t use my data!!!!
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Stu (@Teddybear55150) reported@EE customer service is sooo bad ! Time to move to a better provider