EE

EE Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Thetford come from postal codes IP24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 01/24/2025 19:40

January 24: Problems at EE

EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Thetford and Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Phone
United KingdomBury St Edmunds Phone
United KingdomThetford Phone
United KingdomAttleborough Phone
United KingdomBury St Edmunds Total Blackout
United KingdomAttleborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • theprof1t Profit (@theprof1t) reported

    @NidooSZN @EE FIX HIS **** NOW WE TWITCH VIEWERS ARE WAITING

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @EE Hi me again. We requested a PUK code on the 10 th of March and was told it would take 10 days. It's to put an O2 SIM into my old EE Samsung J3. I used to have an account with you and the handset must be locked to EE. Can you help?

  • JudithR16081676 Judith Pinkett (@JudithR16081676) reported

    @EE Hi, signal issues in the Horncastle area for the last couple of weeks, is there planned maintenance in the area?

  • melanieplustwo_ Melanie Hunt (@melanieplustwo_) reported

    Hi @EE, after having an @OpenreachHelp engineer trying to fix our internet for 6 hours today and finding the fault is on your end, we’re now being told the only thing you can do is send another OR engineer tomorrow to do the same tests again. Can you look into this please?

  • cl09 carol logan (@cl09) reported

    @EE can you tell me when the problem in PA29 6YD will be fixed please? Unable to wfh today due to issues. Thanks

  • Barrynicholas15 Barry nicholas (@Barrynicholas15) reported

    @EE EE where l live l can not 4G Internet inside the house and when you make a call it is not good ee is not number 1 network

  • SebVarden Seb Varden (@SebVarden) reported

    @EE I seem to have an issue connecting to my voicemail. It says the 2 new messages bit, starts the first and then cuts off. I can dial out without any issues. Any idea how I can solve this and get to the messages? Thanks

  • DavidPaton8 David Paton (@DavidPaton8) reported

    @EE Sorted. It was a problem in the area and it's been fixed.

  • Blackprojects Mark redgwell (@Blackprojects) reported

    @EE So when can I expect my service in the New Addington Area to return Mobile Phone and have had no internet service since i toped up yesterday renewed my plan and your app updated and No Service since yesterday?

  • kjaymes8k (@kjaymes8k) reported

    @EE can get in the sea! Worst customer service ever! #avoid