EE Outage Report in Thetford, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Hingham, Brandon, Bury St Edmunds and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
 Brandon |
Internet | |
| Bury St Edmunds |
Phone | |
| Shropham |
Phone | |
| Brandon |
Phone | |
| Attleborough |
||
| Wereham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
EE Issues Reports
Latest outage, problems and issue reports in social media:
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⚜️NikosVrk⚜️ 🚀
(@NikosVrk) reported
@EE @_shadouken Yes we’all customers have been doing this since 1 it’s your website the problem not ours gosh!
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EMERALD ✨
(@emeraldjordanx) reported
@EE your live chat customer service agents are absolutely shocking. They don’t have a clue what they’re talking about. It’s like talking to a brick wall. #ee
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John
(@Dadyougeek) reported
Since when do customer service call centres say "oh thats safe safe” when you are speaking to them! Would expect better @EE
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Elmo
(@Elmomcd) reported
@pentacherie @EE Ahh ok my bad. I know i've found it hard to find the chat previously too. Hope you get it sorted
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carl hancy
(@HancyCarl) reported
@ee I need help ASAP about my upgrade 😞😞😞
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Nick Bland
(@hairy46chad) reported
@EE hi, I have set up SMS notifications if there is maintenance of faults in the network near my home and work. I have now changed jobs, how do I change that so my SMS are for the new location? Thanks
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steve lord
(@davincicomm) reported
@EE Feel woefully let down. After mis-selling me roaming broadband. I was forced to use my separate phone contract data allowance, and then activate ‘hot spot’ to enable my I-Pad. Unable to access emails for 5 days. Now forced into 12 month local wifi contract. #networkfiasco
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Keith King
(@diabeticguy) reported
@EE 20 year customer and your guy is offering retention deals that I could cheaper whilst on the phone to him. If that is the level of retention then dont bother. I'm walking.
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mr jabar
(@mrjabar1) reported
@EE Dreadful customer service for existing pay G customers where the advisors just abandon them and hunt new customers with window dressing trick.
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Ace85babe
(@19ACE85) reported
@EE @KaiRooney11 Your messaging service isn’t loading either at the moment been trying for about an hour