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EE Outage Report in Thetford, Norfolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 12/22/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Brandon, Attleborough, Wereham and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrandon Phone
United KingdomAttleborough E-mail
United KingdomWereham Internet
United KingdomAttleborough Phone
United KingdomAttleborough Phone
United KingdomThetford TV

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Therealkeys James Keywood (@Therealkeys) reported

    @EE Home broadband is super wobbly this morning. I've had a repo fail to download 4 times now dues to a disconnected broadband connection!

  • lparkin Lee Parkin (@lparkin) reported

    @EE I have wifi calling set up! It’s generally the 4G out and about it’s just dreadfully slow to load. Was no 5G or 4G in the centre of Edinburgh the other day only 3G! Wish I had never left EE 😑

  • Responsiblelen1 @mon-adams (@Responsiblelen1) reported

    @EE @XboxGamePass My Mum 88 having such trouble with her TV box, she's very upset 3 of us including a teenager! of us tried to delete recordings it just gets worse! tried yr website, no mention of a TV box, nothing in technical section, wasted an hour sent a complaint 2 days ago - radio silence !

  • gothic_in_white Jodie Wright (@gothic_in_white) reported

    @EE are an absolute **** show.. more than a month and still waiting for a returns bag. Charged for 2 consecutive months for a line and handset that is faulty. And have now closed my complaint case without a word about it.. fuming!!

  • BellaAmber88 Bella Cheung (@BellaAmber88) reported

    @EE "after you click the submit button, it may take a while for the confirmation page to display." 30 mins later and still nothing to show that the order has been confirmed. I've tried on 3 different devices but same issue, any idea why it is not accepting my order?

  • adeleflesher1 Adele Flesher (@adeleflesher1) reported

    @EE very slow sim router and mobiles now 2 full days now. We’ve called 3 times now and you keep saying it’ll be fixed in 3 hours buts it’s slow all day (but fine in the evenings). 3rd day running and the speed just dropped again...what’s going on?

  • CharlotteChees1 Charlotte Cheeseman (@CharlotteChees1) reported

    @EE no internet since yesterday. But the network checker says everything is fine. What’s going on?

  • CMFleming70 Craig Fleming (@CMFleming70) reported

    @EE Why did you sell me a 5G sim only package when you know I'm on an iPhone8 that doesn't support 5G

  • MikeB1701 Mike Brooke (@MikeB1701) reported

    @EE Hi do you provide signal boosters? My signal at home is poor and I'm missing business calls. I've tried connecting the phone to WiFi calling but that hasn't helped at all.

  • SimonRWaters Simon Waters (@SimonRWaters) reported

    @EE Tom, @EE is the service that is keeping me online when all else is dead. Nothing you can do, unless I end up needing one of those 4G routers......