EE Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Hingham, Brandon, Bury St Edmunds and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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foreign mami
(@LeiSachelle) reported
I need a refund for whatever piece of crap WiFi you just gave me. @ee
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John Mcghee
(@johnmcgh33) reported
@EE Yeh I realised this - my partner is o2 and my daughter is vodaphone, neither have had any issues. I travel to Europe a lot so will be leaving ee at the end of my contract
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Jordan Swindells
(@j_swindells) reported
@EE I’m absolutely shocked at the service I have received over the last 3 weeks! I have been a loyal customer of 9 years but these last 3 weeks had made me question of its time to move elsewhere!
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Hannah Cormack
(@hannahcormack1) reported
@EE absolutely disgusted with the customer service - paying customer of 10+ years and wrongly charged by EE of over £500 and no one will deal with issue/ or even give a call back when they say they will😫😭still continually charging me wrongly after told it had been stopped😫
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Nivera
(@NiverasWings) reported
@EE Hi, I’m having issues where I topped up too late, I’ve now topped up and the amount for this month has come out of the payment but my pack hasn’t rolled over? 150 is suggesting I can cancel my current pack to start a new pack now but I’m afraid I’ll lose my boosts Help?
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Sarah Akhurst
(@akkers) reported
@EE been sent the wrong phone in an upgrade I did over the phone. In store staff say they can’t help, customer services on the phone say ‘go in store’, which is correct?
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Amelia O'Loughlin
(@AmeliaOLo) reported
@EE THE MOST APPALLING SERVICE I HAVE EVER ENCOUNTERED. You cannot take a customer's money in exchange for roaming capabilities and then NOT PROVIDE THEM.
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📚Milly Johnson 🐕🐈⬛🐇
(@millyjohnson) reported
@EE how come I ordered a new phone that was ‘in stock’ and would be with me last weekend- never came. So I changed the phone to another ‘in stock’ which didn’t arrive. So I cancelled and ordered again ‘a phone in stock’. Just chased it after a week and it’ll be 21 WORKING DAYS?
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Emma
(@TerrierEmz) reported
@EE signal problems in my area again
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50&tired
(@5Tired) reported
@EE, is there an issue with the signal for G63 post code? I have 0 service where it is usually OK 📶🤔😔