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EE outages and service status in Thetford, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • EastAnglear
    MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • benlorduk
    Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • johnshearman73
    johnshearman (@johnshearman73) reported from Hingham, England

    Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • poohbear8911
    Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • IanTregale3
    Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelbbridge
    Rachel Bridge (@rachelbbridge) reported

    Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

  • deadstar11
    Gareth Bryning (@deadstar11) reported

    @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having

  • Dieux_oint
    Akinwunmi 🇳🇬🇬🇧 (@Dieux_oint) reported

    @EE what’s going on. Internet service is down!!!!!!!

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

  • SWWithLordPaul
    Slimming World With Lord Paul (@SWWithLordPaul) reported

    What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

  • BeatnikBrian
    ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported

    @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • John_Podmore
    John Podmore (@John_Podmore) reported

    @EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.

  • Karenreid24
    Karen Reid (@Karenreid24) reported

    Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

  • Petunia01755853
    Petunia (@Petunia01755853) reported

    @EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT