EE Outage Report in Thetford, Norfolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Hingham, Brandon, Bury St Edmunds and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Antoine
(@honeybouboule) reported
@EE @mhairiblake Oh wow, so you are ignoring all my tweets purposefully. What a very poor customer service ! I guess I'll cancel my direct debit straight away and contact the Ombudsman then, since you are clearly refusing to do anything about issues your customers have with the level of service.
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Adam Wilkinson
(@AdamIrish) reported
@EE any chance of a bit of improvement in phone signal in BT37. Less than 5miles from the centre of Belfast and I get one bar.
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Mhairi Blake
(@mhairiblake) reported
@EE Yes and I have used different devices, same issue on laptop tablet and phone
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Antoine
(@honeybouboule) reported
Hey Twitter, what would you do when you can't reach your phone provider's CS line (or they eventually hang up on you), they're social media team purposefully ignores you, their in-store staff can't help regarding an issue you've had for weeks ? Spoiler : it's @EE.
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Craig Whyte
(@craigwhyte83) reported
@EE @aaliboo137 So when I placed my order on the 21st of October, the advisor told me it would be sent out within 7 days… he would have known this was lies and now 11 days later, still no dispatch. Why do @EE lie to get your order?! Send me the 512gb version at no extra cost as a resolution!!!
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Agata J Mas
(@komares7) reported
@EE How do I contact a real customer service advisor without waiting on hold?
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Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Rich
(@iamrichmoore) reported
I know it's a cliché to tweet to complain about bad customer service, but after @EE "accidentally" cancelled my fibre today, despite saying I had 14 days left, I feel I need to warn anyone else leaving @EE. When I complained I got told "you shouldnt' have cancelled". Shocking!
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Antoine
(@honeybouboule) reported
@EE @tonycafc198 Hi Russ, could any of you stop ignoring my many attempts to get some assistance ?! It's been 3 days and you keep ignoring me shamelessly. Is it what you call "customer service" ?
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Bruce Wayne
(@boogieb2T) reported
@EE are some criminals bruv tell me why I’m paying £60 to never have no service, fix ur ****