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EE Outage Report in Thetford, Norfolk, England

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The latest reports from users having issues in Thetford come from postal codes IP24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thetford, Norfolk, England 11/17/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent EE outage reports came from the following cities: Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford TV
United KingdomThetford Internet
United KingdomThetford Internet
United KingdomThetford Phone
United KingdomThetford Internet
United KingdomThetford Wi-fi

Community Discussion

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EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • poohbear8911 Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • EastAnglear MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lizziecheeld Lizzie Cheeld (@lizziecheeld) reported

    @EE my partner has left your service for another provider. There was an outstanding balance on his account which he paid by bacs. However we are still getting letters saying there is money to pay. When he tries to call we can’t get through because he is no longer a customer. Help

  • RosyDarling66 Hey Ho (@RosyDarling66) reported

    @EE @jrobinson17 Sorry to jump on this but your service on here is dreadful too. I have tweeted you twice and dm'd you in the last few hours and have had no response at all. Other people have had replies but literally nothing in response to my query. It's really terrible service.

  • PorscheSauce Porsche Sauce (@PorscheSauce) reported

    @EE Are you all asleep 😴 or on annual leave 46 minutes and counting to sort to someone. Whilst your product is ok your back up support really is piss poor.

  • JayMontano Jay Montano (@JayMontano) reported

    @EE Brilliant customer service (and accent)from Courtney H. based in Newcastle customer services. Just switched over after years over 10 years on @ThreeUK (sorry guys there's just hardly any signal in Neath/Swansea region where EE is full bar). Amazing deal with @bluelightcard

  • jessyw_1 Jessica Brook (@jessyw_1) reported

    @EE help needed please... I need to upgrade my home broadband before Monday... I've rung the number given many times and after 30mins on hold am cut off, its not something I can do on my online account.. How am I meant to do this?

  • BenThompson_1 Ben Thompson (@BenThompson_1) reported

    @EE Definitely not watching anything on @btsport because it’s been 3 weeks and you can’t fix it 🤬

  • dokkabae (@dokkabae) reported

    @EE hey! was wondering if i could get some help with something?

  • Donkomaniac Ed (@Donkomaniac) reported

    @EE my service keeps dropping off around Cheshire. Is there an issue?

  • geordiejordi97 Jordi (@geordiejordi97) reported

    @EE your customer service is appalling man, what's going on

  • RosyDarling66 Hey Ho (@RosyDarling66) reported

    @EE Not that ready to help. I have contacted you 3 times today and not a single response.