EE Outage Report in Thetford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Thetford come from postal codes IP24.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent EE outage reports came from the following cities: Thetford, Bury St Edmunds, Hingham, Brandon and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Phone | |
| Brandon |
Internet | |
| Bury St Edmunds |
Phone | |
| Shropham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Tracey Wilson
(@poohbear8911) reported
from
Mundford, England
@EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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MrsGershwin #NoWarWithIran
(@EastAnglear) reported
from
Brandon, England
@EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Poonam Patel
(@pp_111_) reported
@EE i need someone to call me ASAP re fraud on my account. I’ve been on hold for 2 hours yet no answer! Please help! Asap
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Sally Atkinson
(@SallyAt14192415) reported
@lifeofpoppabear @EE @lifeofpoppabear I left EE for this very reason! Appalling service and even in the shop they were lacking massively on any sort of customer service. Was with them back when it was tmobile up until about 2 years ago! Very sad as they used to be brill!
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Mark
(@Mark29071823) reported
@EE @urban_teacher @UKBlackTech Avoid EE at all costs worst service I've ever experienced and I don't just mean from a phone company I mean ever they are terrible would never consider EE for any product, if they did a 1 penny contract I wouldn't take them up on it
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Chris Noden
(@chrisnoden) reported
I think the @EE website is a good example of "design by KPI". Circular user journeys and broken functionality (I've been trying to upgrade 3 of my 5 family accounts to another SIM only tariff for 4 weeks). I might have to call them *shudder*
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Vicky
(@twinklevic77) reported
@EE are you having any 4G issues in IP30? I currently have nothing.
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Jesse
(@mbk260) reported
@EE need support abroad please. No network even though I was told everything was set up. I have sent a DM.
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Charlotte Harris
(@charharris13) reported
@EE I have been a customer with you for nearly 4 years, most recently we’ve had problems with our fibre broadband. We spoke to EE who told us that there’s nothing wrong their end.. which doesn’t solve our problems. I will have to pay an early cancellation fee of £82! Continued…
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Dee Gorman
(@Dee_Gee59) reported
@EE I’ve just received a text telling me I have bt sport app free for 12 months and can see it on my plan. I don’t want to have to remember to cancel it next year I don’t want it!
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Qr Cor.
(@LifeatSkye) reported
Hey @EE what's going on in the IV558ZA area?! The last couple of days poor speed from home broadband. Got a text this morning that there's a problem but an hour later it was fixed. But tonight i can hardly stream to my chromecast.🙄
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QuokkaMocha🏴🇨🇿🏳️🌈
(@MochaQuokka) reported
@EE I'm in Germany atm on a pay monthly sim and can only get "E" at best for mobile data. Any ideas how I can get this to work as it's really causing problems, not having access to the internet outwith my hotel, whose wifi is atrocious. Thanks.