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EE Outage Report in Thetford, Norfolk, England

Why is my EE service not working?

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The latest reports from users having issues in Thetford come from postal codes IP24 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Thetford, England

The most recent EE outage reports came from the following cities: Thetford, Bury St Edmunds, Hingham, Brandon, and Shropham.

CityProblem TypeReport Time
Thetford Internet 21 days ago
Bury St Edmunds Internet 23 days ago
Bury St Edmunds Phone 27 days ago
Brandon Internet 2 months ago
Bury St Edmunds Phone 2 months ago
Shropham Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • EastAnglear
    MrsGershwin #NoWarWithIran (@EastAnglear) reported from Brandon, England

    @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

  • poohbear8911
    Tracey Wilson (@poohbear8911) reported from Mundford, England

    @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronSablon
    AaronSablon (@AaronSablon) reported

    @Pete_Bassist @EE @Ofcom All UK networks signal coverage maps are slightly misleading. We are in 21st Century and all networks together should share the cost of the entire infrastructure and all share their infrastructure - this would make a huge difference

  • richkav1
    Richard Kavanagh (@richkav1) reported

    @northolt3103 @EE Recently they allegedly upgraded the system locally to 5G we now have worse signal than when it was 3G

  • MGBLincs
    Mark B (@MGBLincs) reported

    @northolt3103 @EE Yep absolutely appalling signal wherever I go in the UK

  • LCampbell1985
    Laura Campbell ❤️ (@LCampbell1985) reported

    @northolt3103 @MarkCabbie @EE Whatever you do, avoid Three. I’m actively counting down the day, signal is shocking!

  • AnnaEll06605627
    Anna 🇺🇦 (@AnnaEll06605627) reported

    @EE absolutely useless - instore staff unwilling to help with upgrade , nobody answering instore phone. general phone been on hold 20 mins. no wonder we want to leave

  • Avoidmotorway
    LittleRedThumper (@Avoidmotorway) reported

    @northolt3103 @EE Too many people now and not enough masts to boost the signal.

  • Chri592
    Chris (@Chri592) reported

    @DeesideDon @Flexer1973 @EE Hmmm I had horrific problems with vodafone broadband and their ****** bot based customer service. Not gambling but thanks

  • tansel_Turuk
    tansel (@tansel_Turuk) reported

    @EE @EE I’ve had no usable mobile internet at my home (OL16 5AS) for over 2 months. I can’t use WhatsApp or browse the web. I’ve contacted you multiple times with no solution. I’m paying a high monthly fee for unusable service and want to cancel my contract without penalty. help.

  • crazyworld0071
    CrazyWorld (@crazyworld0071) reported

    @northolt3103 @EE They've all got bad since those phone masts went up

  • ejk39
    Steve Butler (@ejk39) reported

    @northolt3103 @EE 18 months? I've had bad/non-existent broadband for at least 3 years. When I mentioned it to them, they gaslit me