EE outages and service status in Thetford, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  Ben Lord (@benlorduk) reported 12 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Ben Lord (@benlorduk) reported 30 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  MrsGershwin #NoWarWithIran (@EastAnglear) reported 33 minutes ago from Brandon, England

  @EE Hi, please help with my mobile wifi box. It is showing a red dot on the box and I can't connect. Thank you.

• 
  Tracey Wilson (@poohbear8911) reported 33 minutes ago from Mundford, England

  @EE Can you help I am on pay as you go with a iPhone 8 and I can not send photo or picture text messages 😥😥

• 
  Ian Tregale (@IanTregale3) reported 36 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

• 
  Ben Lord (@benlorduk) reported 49 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  johnshearman (@johnshearman73) reported 52 minutes ago from Hingham, England

  Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported 5 minutes ago

  @EE How do I file a complaint about one of your sales reps? Thanks.

• 
  Stuart Marshall (@MrMclarenNUFC) reported 7 minutes ago

  @ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible

• 
  Mat🅰dor© (@Tat_TvamAsi) reported 8 minutes ago

  @EE Not only is it greedy. It's a complete lack of business sense. You could have made it easy for a retention. Instead I'm not shopping around to buy elsewhere. You guys never used to be this bad. #EE @EE

• 
  Nicky (@NickyNacks25) reported 9 minutes ago

  @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

• 
  Sajjad El Patron (@SajjadElPatron) reported 9 minutes ago

  @EE I waited one day and no one came to pickup and just said sorry. And want to come another day and time slot is 9am to 5pm. What do you think we have nothing to do all day and we wait for them to come and collect. Which courier service give a time slot of whole day 🤔🤔🤔

• 
  Oor Leigh Cairngorm (@weecass1888) reported 11 minutes ago

  @EE signal oitage again in the AB54 area

• 
  Gaz (@TisSaff) reported 12 minutes ago

  @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

• 
  鬼萃香 OniSuika (@OniSuika) reported 14 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  Cool Kid2342 (@Cool__kid2342) reported 18 minutes ago

  @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

• 
  angel (@fathersaph) reported 19 minutes ago

  @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.