EE Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP29, IP33 and IP32.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Thetford and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cazza
(@CarolConta1) reported
@EE Like everyone else last night I got call function back by 19:30 hrs but still no indication a service disruprion was going to happen or was happening.
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Jamie Knowlden
(@JamieKnowlden1) reported
@EE need support can you help?
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@EE I've been reporting faults on your network for some time now, shouldn't you be confirming to be whether it's all sorted or not? EE used to be a decent data provider, what's happened?
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Hazel
(@cookiepie500) reported
@EE I pay enough money to you least you can do it sort your “best network coverage” out and do as you say, instead of just caring about money and putting peoples prices up. Your going to lose lots of custom when peoples contracts are up!
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Robert Carper - from the frontline
(@multigums) reported
@peasmoldia @ThreeUK @EE Try Axminster no 4g signal
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Sebastian Garner
(@sebgarner) reported
@EE No it just wouldn’t connect but it’s okay now all back working so you must of had a temporary blip in your network
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Matt Taylor
(@taylorm376) reported
Hi @kevinbacon can you tell me what’s up with @EE ? Can’t call anyone and now it seems like there twitter is down as they are not responding to customers? I thought @EE was the UK’s top network? This isn’t very “top” is it Kevin?
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Mark Higgins 🇮🇹
(@markhig2) reported
@EE It's ok now, had trouble making and receiving calls yesterday afternoon/evening, was ok after a couple of hours
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emma cheal
(@echeal7) reported
@EE How do I cancel ? I can’t afford to pay that
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Rt Hon Simple 💤 (Parody account)
(@centralsimon) reported
The big issue for firms like @O2 and @EE is it increases the public awareness of price rises during a fixed contract, which ultimately feels unfair, but also destroys the brands image of being good value for money. Making them ultimately have to work harder to retain customers.