EE Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Thetford |
TV | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Colley
(@petecolley) reported
@EE A two year contact isn’t that according to @EE it’s a rolling contract at full price forever until you cancel it. Their cancellation department will then be sarcastic with you if you suggest them back paying it. #lovely
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🎶 🪱 Codey’s brain after therapy 🪱 🎸
(@CodeyStansNoah) reported
@ShaunClarke04 @EE three's 5G network is better 😜 and using someone else's network doesn't really make much difference, it's pretty much like how the majority of broadbands use openreach. Also, honest mobile becomes a lot cheaper over time, is free to use in the EU and is good for the environment
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Jay
(@JPWR_1984) reported
@1ZachVoelker @EE I shall join Instagram and look up this unprofessional nobody who works for support to recover the non existent money from your scamming recommendation. Thanks buddy 👍🏻
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Nathan Spilling
(@NathanSpilling) reported
@EE EE has the worst signal where I live
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🎶 🪱 Codey’s brain after therapy 🪱 🎸
(@CodeyStansNoah) reported
@ShaunClarke04 @EE pretty much anyone with a compatible device and network uses 5G at some point
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OnceAKnight
(@daveknight67) reported
@EE Can you tell me why today I've had (so far) 11 messages saying there's a fault in my area that may affect service, each time followed 5 minutes later saying fault is repaired. 11 messages and all obviously not valid if they were fixed inside 5 mins!
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shaunclarke.co.uk 🪱🐀
(@ShaunClarke04) reported
@CodeyStansNoah @EE Yeah but you’re forgetting EE has a better network; and they actually manage the network instead of using someone else’s
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KuroSanArts
(@KuroSanArts) reported
What is going on with the @EE network lately? Last 2 days the signal on both phone and home router has been utter trash! Seeing similar reports from all over the country too!
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ben massey 💉💉+💉🇺🇦🏴🇬🇧
(@benmassey3) reported
@EE has your user App gone down? Trying to log in I just get a Server Not Found code. On both devices
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MrJamesKehoe
(@MrJamesKehoe) reported
@EE hi I’m trying to change my address online (using my mobile) but it looks like your having issues can you help?