EE

EE Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Bury St Edmunds, Suffolk, England 11/25/2025 16:55

November 25: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent EE outage reports came from the following cities: Haverhill and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaverhill Phone
United KingdomHaverhill Phone
United KingdomHaverhill Phone
United KingdomThetford TV
United KingdomThetford Internet
United KingdomHaverhill E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • 8kPegasus 8K DUALSENSIBLE (@8kPegasus) reported from Dalham, England

    @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • Debzlou Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • IanTregale3 Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GrewcockRyan Ryan Grewcock (@GrewcockRyan) reported

    @tomthefinn @EE Same here is south Derbyshire, app not working and can't get through to customer services

  • Zoe79987080 Zoe (@Zoe79987080) reported

    @EE hi my home broadband has been down since around 11am this morning, do you know why? The box has 4 green lights but it won’t connect on the tv or phones. E33fn tower hamlets London thanks

  • MusicianSteve Steven Moore (@MusicianSteve) reported

    @EE I am in London E3 5PQ and have no Broadband since 11am today. I just get a BT Wholesale service information page. Any timescale on a fix?

  • eppsy75 Dave Epps (@eppsy75) reported

    @EE anyone having issue’s with logging into ee ?

  • franzicake maya (@franzicake) reported

    @LynseyPlowman @scottyGas85 @EE I rang and they said they are waiting for engineers to get back to them once they know what the problem is . It’s outside of EE’ s control apparently as lots of things are down 🙄

  • FarrahSolim TV Casting (@FarrahSolim) reported

    @EE Are you having problems with Broadband? I have rebooted and it all looks like it's fine but it's not working.

  • franzicake maya (@franzicake) reported

    @Zoe79987080 @EE Everyones is down and the engineers don’t yet know why .

  • twinklevic77 Vicky (@twinklevic77) reported

    @scottyGas85 @EE Are you still having 4G issues @scottyGas85 ? My 4G is ok but broadband defo not.

  • EmmaDunlop Emma (@EmmaDunlop) reported

    @EE service down again?! 😭

  • miss_liivii Liva (@miss_liivii) reported

    @EE data is not working AGAIN 😕 What is going on? Have to search for available WiFi just to get online! No way of logging on to anything using mobile network!