EE outages and service status in Bury St Edmunds, England

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bury St Edmunds, England

The most recent EE outage reports came from the following cities: Haverhill, Thetford, and Bury St Edmunds.

City	Problem Type	Report Time
Haverhill	Internet	4 days ago
Haverhill	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

• 
  Debzlou (@Debzlou) reported 1 minute ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

• 
  Ben Lord (@benlorduk) reported 1 minute ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Ben Lord (@benlorduk) reported 6 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Paul (@paulhayward200) reported 7 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Paul (@paulhayward200) reported 31 minutes ago from Haverhill, England

  @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

• 
  Paul (@paulhayward200) reported 31 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

• 
  Paul (@paulhayward200) reported 38 minutes ago from Haverhill, England

  @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

• 
  Ben Lord (@benlorduk) reported 43 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  Paul (@paulhayward200) reported 52 minutes ago from Haverhill, England

  @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

• 
  8K DUALSENSIBLE (@8kPegasus) reported 52 minutes ago from Dalham, England

  @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

• 
  Ian Tregale (@IanTregale3) reported 54 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

• 
  Paul (@paulhayward200) reported 54 minutes ago from Haverhill, England

  @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anne Jirsch (@AnneJirsch) reported 3 minutes ago

  @SharonOReilly8 O2 have phoned me several times today trying to resolve things I might go back to @ee. I didn’t have one complaint in 16 years.

• 
  Dave (@David_B235) reported 3 minutes ago

  Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

• 
  Handsome Nick (@Nicklo2k) reported 5 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE

• 
  Handsome Nick (@Nicklo2k) reported 12 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

• 
  Mart (@MartGB_) reported 13 minutes ago

  @EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.

• 
  Maxine Sweetman-Ive (@sweetmax22) reported 15 minutes ago

  @EE I have recently upgraded my phone with Freddie in your upgrade department but I was never told about the flexi pay. I was told I was going to be paying £48.11 per month. Not an additional £24 per month on top of that. I am not happy and feel like I have been scammed

• 
  Ian Wardell (@ian_wardell) reported 20 minutes ago

  @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??

• 
  NomadBiker148™ (@StuTheLad) reported 20 minutes ago

  @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

• 
  RaSHiDa (@ItsOnlyRash) reported 21 minutes ago

  @EE I am struggling to buy a roaming pass whilst in Turkey. Can you please help?

• 
  Steveo (@SteveA39845825) reported 22 minutes ago

  @EE The app is still not working! Have deleted and re installed... no change.