EE Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Thetford |
TV | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chapperz 🌱
(@ChapperzTV) reported
@daveharte @EE Yeah it's awful. @bt_uk are also doing the same, such a huge price hike!
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LTee
(@LTee____) reported
So @EE broadband have said my price is going up by almost 15%, despite having had nothing but problems with the connection not even getting 1mbps at times, I've to pay over £40 a month now due to inflation?? @WhichUK @MartinSLewis
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laura maidment
(@lannadle) reported
@bazc1982 @EE @O2 Don’t do it they sent all us current customers Emails to say our bills are going up 14.4%. My contract is going to cost an extra £10 a month rip off and crap service
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Tony Bailey
(@albanianstokie) reported
@EE So, any more feedback on your ridiculous price hike? To simply say you were up front about it is a disgrace. Please tell us why you think this price hike is justifiable? I’d love to hear it. I am a customer and I think we all deserve better. 😡
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EE_Exceedingly_Expensive
(@EE_parody) reported
@gavinwatson @EE Thank you , lots of people are fed up but unfortunately not many are taking action!! I know it's probably doomed to fail but I at least want to try
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Simon Bready
(@sbready1) reported
@EE just upgraded and my netflix now doesn't work? Can you help?
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MaCkYy89 🏴
(@MaCkYy_89) reported
@EE You've put the prices up twice since the pandemic. I think your going to lose me as a customer and many more.
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ArchAngel 🏴☠️🏴☠️🏴☠️🏴☠️🏴☠️
(@ArchAngelMyke) reported
@EE OK, don't raise our bills, I'm sure your billions in profit can take it. Not interested in your LTT either. You get government help to invest in infrastructure.
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Barry Hollocks
(@SickofwaitingD) reported
@EE Thanks for not letting me know you were going to be working on the mast and I would have no signal! Next time, will you text me to tell me so I don't miss important messages. Even 3 does that.
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James 🇬🇧
(@ItsJamesPowers) reported
@ElstoneGutters @EE Nope, Galaxy user, had months of issues with my 22U. Got a replacement sent out a 23U, They sent the wrong colour and the box is opened. Noe told weeks to correct it. But that doesn't start until the returns people actually phone me back 44 hours and counting.