EE

EE Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Bury St Edmunds, Suffolk, England 01/09/2026 05:05

January 09: Problems at EE

EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent EE outage reports came from the following cities: Haverhill and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaverhill Phone
United KingdomHaverhill Phone
United KingdomHaverhill Phone
United KingdomHaverhill Phone
United KingdomThetford TV
United KingdomThetford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • Debzlou Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • davideBartoli8 davide Bartoli (@davideBartoli8) reported

    @EE Hello EE,I have no 4G signal since yesterday,are you doing some networks improvement.NW10 area?

  • slopdosh13 barty1.3 (@slopdosh13) reported

    Well @EE great customer service. I’ve been a loyal customer for over 20yrs & I cannot use my BlueLightCard to get your EE perks because I’m loyal & I like to support my local high street & go into store! Unbelievable!

  • sambabble Sam Bramwell 💙 (@sambabble) reported

    @EE Thanks Chris after a couple of hours it was deemed I needed to go to the store which I had suggested from the outset. SIM seems broken

  • PKMNTrainerEevs PKMN Trainer Keiron (@PKMNTrainerEevs) reported

    @EE Having major issues with Broadband in LE12 area. Incredibly slow and cuts out randomly.

  • oldy1 mark oldfield (@oldy1) reported

    @EE don't you do loyal customer deals ? I would like to stay with ee as I have been with them for years but practically everyone can give me a better deal than you are offering

  • lilhanzivert H (@lilhanzivert) reported

    @EE Hi DJ, I am not talking about billing it’s not a case of it showing up on the bill I am asking about call records which is data retained by every network and should be available to me without monetary cost due to GDPR..

  • mrshughes2114 kim hughes (@mrshughes2114) reported

    @EE looking to see if I can cut down the price on one off my lines

  • PKMNTrainerEevs PKMN Trainer Keiron (@PKMNTrainerEevs) reported

    @EE Been having bad connections recently Cuts out randomly multiple times In LE12 area

  • LuciMarshh Lu❤️ (@LuciMarshh) reported

    @EE Can’t access live chat, says it’ll appear with start conversation and never does and need help with a billing issue 🙄

  • AlexBurke1 Alex Burke (@AlexBurke1) reported

    Hi @EE. Do you have a customer service account or anything like that where I could talk to someone about a complaint I’d like to make about the service I’ve received this week in 2 of your shops