EE Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Thetford, Bury St Edmunds and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Bury St Edmunds |
Phone | |
| Haverhill |
Internet | |
| Haverhill |
Total Blackout | |
| Haverhill |
Wi-fi | |
| Thetford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Sampson
(@fitnessnatz) reported
@bt_uk I was promised a call back today with an update. Instead I get a text saying instead it will be on 17th. Not good enough. I am awaiting issues resolving since 16 August. @EE customer service is far better at the moment, I may stick with them 😡
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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michmash🇺🇬
(@_michmash_) reported
Noooo but @EE I never seem to have signal it’s actually annoying lol
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Chris Fedorowicz
(@Cfedseadog) reported
@EE Right I’m suffering from cancer and as the tv transmitter is down having to watch through inter net. When first went onto BT internet it was fine now it keeps falling out and buffering am not a happy bunny. I’ve turned it off and back on again and it’s rubbish again. 🤬🤬
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fiona mccrea
(@finzer1) reported
@EE hi I’m having problems with my internet (think it’s my end) did send txt msg but they couldn’t find account please can you help me Thankyou
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Jamie Mason
(@Jamie_Ymas) reported
@EE im due to upgrade my phone soon, i got a message yesterday saying for being a loyal customer im eligible to upgrademy phone early for free, im just wondering if this is an online only offer or will i be able to go into store still have the same offer?
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👑
(@UTDEras) reported
@EE i have a urgent problem that needs fixing
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Harvey Nuttall
(@harvey_nuttall) reported
Day 9 of the non delivery of when I ordered the in stock phone....cmon @EE wheres my phone? Poor poor service as its been all week
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Hannah D
(@hanah08) reported
Instead of providing DPD with the correct details when contacted by them, EE asked for our item to be returned to them. After being an @EE customer for over fifteen years did we receive a phone call, text message or email to tell us there was an issue with the order?
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Teresa Ann
(@Terriguin01) reported
@EE @EE *2nd attempt to get a reply *Hello. I have Amazon Prime Video as my smart benefit but when I try to use it it's trying to make me either pay for it or to start a 30 day trial. Please help?