EE Outage Report in Bury St Edmunds, Suffolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Thetford |
TV | |
| Thetford |
Internet |
Community Discussion
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EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@sassybadassy15) reported
@EE morning team can I dm you my works postcode just to check if the signal is ok? I'm struggling to respond to message and emails as it keeps saying no internet connection.
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Sofie
(@sofiedolan) reported
@EE spoke to somebody last week regarding my final bill who told my the payment would be taken by direct debit on the date I would usually pay. Why has it been taken a week early leaving me £200 down two days before Christmas?
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Sandra Holbrook
(@SandraHolbrook) reported
@MartinSLewis is it right that you are no longer allowed to access your online account if you are no longer a customer? I've been chasing @EE for months now to see my bills & keep getting fobbed off...I left them due to their awful customer service....shows I was right to leave!
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Lu
(@LuSchmoo) reported
@ShaneH12345 @EE If you DM @RoyalMail help, with the tracking details and order number, I’m sure they will be able to look into it from their side.
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Peter Williams
(@CrashkingPeter) reported
@EE It means you can’t lay down and watch or read the screen. It’s only since the last update.
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Joshua Dicken
(@JoshuaDicken8) reported
@EE Terrible Service - ordered an iPhone 12 pro to be told it will be 28 days til it arrives but was promised before Christmas by 4 different employees. Now it's been 30 days and predicted to come in Jan now which will make it atleast 40 days. Feeling like I've been robbed.
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aaron
(@aaron3618) reported
@EE @btsport Hi my service has been restricted and only the other day I had full service
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Rob Byrne
(@robbyrne8890) reported
@EE Not much of a story. I ordered a SIM on 12 Dec for my daughter’s Xmas present and when I phone EE to enquire, I get told it must have been lost. Great! Don’t worry, Sir, we’ll send you a new one within 7 days. I somehow think your Customer Services Rep missed the point....
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Donna Ashby
(@donnajoashby) reported
@EE Hi, I haven’t had any phone or mobile data signal for 24 hours in the TN25 area. Can you provide an update when this might be restored, as I can’t make or receive any calls or texts. Thanks!
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Richie
(@richiehawley1) reported
@EE Maybe you could fix my 4g that hasn’t been working all month! Not@good enough and you keep promising to update me but never do!