EE Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP29.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Thetford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Pickering 🇺🇦🇪🇺🚀
(@AndrewxxP) reported
I dont blame @EE specifically, but digital voice landline inside a broadband landscape of networks, protocols, codecs, packets, connections, blah blah... is the least reliable technology I've ever experienced. Some people I can never speak to, others sometimes, no-one always.
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Andy Furnival
(@AndyFurnival2) reported
@TomTugendhat @O2 They are all bad, and ofcom have allowed them to lie about their coverage. @EE claims good coverage in my area, which is very poor, but they believe their own maps more than reality. Go into any city centre in the north, and you’ll find more dark spots than a spotted ****
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Hembadoon Jennifer Sombo
(@j_sombo) reported
Dear @EE I’m highly disappointed and infuriated with your customer service since the 26th of November '25. ZERO regard for time, communication. What a shame!
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Louise
(@Lulubell81) reported
@EE You possibly have the worst customer service I have ever experienced.
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John Barnes
(@jba4340017) reported
@EE I've booked a repair for my phone, as @Google told me to use you, but they said i need to check if you've got the specific parts to fix my phone before I go. Could someone please get in contact with me please
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Mark Thompson
(@Astronomer_Mark) reported
@WeAreOpenreach @EE @bt_uk You are following 16.2k accounts!!!! Pls explain why you can’t follow to help a very unsatisfied customer ?
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Nadine Moore
(@Dinie65) reported
@EE can you please tell me why a 79 years old, with limited mobility and other health issues was talked into taking out broadband and TV costing £142 per month. We've managed to get the TV down to £23 but you wont do anything about the broadband.
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Rich Walker
(@whiskeyrich) reported
@EE Guys i'm having issue making phonecalls, i can't make or receive any calls, even to 150, you have no webchat to help with my issue, so asking here.
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Darren Mallinson
(@dazza12) reported
@EE and @WeAreOpenreach have messed up. Got 1.6Gb Fibre installed a few months ago, been a constant battle telling them I'm not even getting 1Gb. They keep insisting nothing wrong and the speed is correct. Just found out the ONT is only 1Gb. EE Help still insisting I'm wrong.
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Mike
(@mikeymikey2024) reported
@mollyalice_ @EE I have the same issue on O2. What was the resolution please?