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EE Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Bury St Edmunds, Suffolk, England 07/06/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent EE outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Internet
United KingdomThetford Total Blackout
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomMildenhall Total Blackout

Community Discussion

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EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • 8kPegasus 8K DUALSENSIBLE (@8kPegasus) reported from Dalham, England

    @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

  • IanTregale3 Ian Tregale (@IanTregale3) reported from Thetford, England

    @EE @SamsungUK @B0aty Great phone shame about the network ££££££

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • Debzlou Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DextersDesciple Dexter Morgan VI (@DextersDesciple) reported

    @EE I ordered something off your site 5 weeks ago and it still hasn’t been shipped. But it won’t allow me to cancel it online either.

  • greer_wilson Greer Wilson (@greer_wilson) reported

    @EE Just thought your top brass should know that I was in your store today at Bloomfields Shopping Centre in Bangor, County Down. I was served by a young woman called Jess. No older than early 20s. Exceptional customer service, patience and knowledge. A really good experience. 👍

  • Tedtalks13 Teds (@Tedtalks13) reported

    @BarclaysUK @EE Hi barclays Hi ee what document IP plan were you working off thats got a dispute issue on his method of trying to make something while having brown bagged closer to home on "perks" and dr sharmawasnt him in the courts they didnt ******* check ID to his surgery

  • liamgriffiths85 Liam_Bones (@liamgriffiths85) reported

    @Carl_M79 @bt_uk @EE BT are slowly moving to EE anyway so maybe they’ll take the decent customer service over with them?

  • SeanLXIV Seán Seosamh 🇪🇺 (@SeanLXIV) reported

    Back in the @EE store today. Still trying to get a phone returned and contract cancelled. Absolutely appalling customer service. Nobody seems to have any authority to do anything, just shrug their shoulders.

  • Simmolcfc77 Simmo Robert Eaton (@Simmolcfc77) reported

    Thank you @EE just rang your “helpline” it said to speak to Someone press 1, i pressed 1 and it said we’ve sent you a text and then hung up on me. You should rename it no help whatsoever useless line.

  • dawniedavidson Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported

    I am going to have much deserved rant @EE and @BT @BTCare. Also if I try and message all I get is your infuriating BOT!! Having recently switched from BT to EE broadband went down 3pm yesterday. Mobile phone signals suck where I am so trying to call and speak to a human was a

  • h2_hannah Hannah (@h2_hannah) reported

    @EE hello, I have received an email I would like to discuss with the complaints team. I made a complaint some time ago and thought it was resolved. I no longer have an EE account. I do not wish to call; I want to email. I have PTSD from calling so much in March I cannot any more.

  • leanne_bcfc XXLEANNE🔴⚪️XX (@leanne_bcfc) reported

    @EE Yes there is a issue with the dunball mast and apparently there is nothing you can do about it someone else from my town has also complained signal has been shocking for months tho here

  • f1gpgirl Audrey Gordon (@f1gpgirl) reported

    What Shocking service from @EE numerous broadband drop outs, no engineer available until Wednesday - unable to work or watch the GP and no compensation for lack of service