EE Outage Report in Bury St Edmunds, Suffolk, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Cohen
(@tonycohen) reported
@EE still no 5G signal.....Why have you turned this off for me? Was I using too much data? Very disappointed with the service I am receiving ! AL97TD ....this is despite your coverage checker showing 5G coverage ! HELP PLEASE
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Hannah ☝🏻Commisions 0/5☝🏻
(@HannahsArts) reported
@EE could i have some further help with this please?
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Louise Scofield
(@lousco37) reported
@janecomben @EE @bbc5live can you help? Great idea to get data to families who need it for remote learning
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🇳🇬 Fine Babe
(@tollytolzz) reported
@EE I’ve been in hold for 35 minutes trying to speak to someone, actually the worst
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Paul Brown
(@brown2990) reported
@EE Broadband not working at all
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Rachel Featherstone
(@RachelFeather10) reported
@EE @EmilyRHopwood You could also help the NHS by furloughing your outbound sales staff. Their work is not essential and not impossible to do from home but you’ve still got them travelling to your call centre in the NE and mingling there. Why? Sky and Virgin have furloughed theirs.
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FeefTheHippy
(@FeefTheHippy) reported
from
East Kilbride, Scotland
@EE Any information as to why me and the 2 other EE users in the house have had no mobile service since Sunday?
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Barbury Safety Ltd
(@BarburySafety) reported
@O2 really can’t believe how bad customer service has got. Staff don’t even know their own product. Might try @EE or @virginmedia #dissatisfied #loyal #customer from their beginnings.
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Gabi
(@gasaantoss) reported
Hey @EE I’ve ordered my new phone yesterday, but since we are in lockdown again, I wanted to know if it’s going to be delivered normally. Please help 🙏🏽
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@EE @EE my number has left your network because I’ve ported out but my EE SIM card still hasn’t cancelled itself down. Please help me? Am I going to have to wait until midnight?