EE Outage Report in Bury St Edmunds, Suffolk, England
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The latest reports from users having issues in Bury St Edmunds come from postal codes IP33 and IP32.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Thetford and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
Total Blackout | |
| Bury St Edmunds |
Wi-fi | |
| Bury St Edmunds |
Internet |
Community Discussion
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EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cooper
(@the_bluegate) reported
@EE shocking service why can’t I speak to a human Online service not working either
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Gary Johnson
(@Gary10001Gary) reported
@EE are you choosing who you reply to. I have raised issues on numerous occasions over the last three days. I have sent 8 direct messages and rides a formal complaint. Why doesn’t it surprise me that you haven’t responded, your customer service is shocking, customer retention ??
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dARREN
(@lywyn) reported
@EE I was hoping to put a second SIM in (dual SIM phone) from another provider so I could get mobile data finally. There is no point in me raising my problem again since EE have already said they cannot do anything to improve it. 2.4Mbps is just not good enough.
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Neel Shah
(@neels_25) reported
@EE How can you claim to be the best network, when your actual working network coverage in the UK is terrible. For almost 2 years now there have been little to no singal in my immediate postcode area. Quantity coverange but not quality. Far from the best network in my eyes!
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lauren🐮
(@lauurenamy) reported
@EE god your customer service is actually appalling
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baz
(@finbar78) reported
@mattfrost84 @EE @iD_Mobile_UK Id mobile are part of the three network! DONT DO IT!!! there is a reason they are selling so cheap
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Tariq Sheikh
(@tazmaraz9) reported
@EE What a load of nonsense. Had no service now for almost 3 months and EE claiming there is no fault in the area
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Simon Quill
(@ShinyQball) reported
@EE Wow. Still arguing ur point. Great customer service. U carry on with ur semantics. The rest of us will carry on calling it what it was. An outage. Usually consisting of a network unable to provide the signal needed to operate. Which is what happened to most of ur customers. Fact.
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ChrisM
(@chrismaddison74) reported
@EE Are you having any network issues on the Isle of Skye? Havent had any signal at all this morning in Portree. I can see O2 and Vodafone networks when I search on my phone but not EE.
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Rajni Kaur Rai
(@Rajni_28) reported
@EE I have network issues in my postcode since August 21 and was told by you it was due to some networking work going on and to use WiFi calling for now. This It's now been 2 months! The phone disconnects in my postcode after less than a min on any call.