EE Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Thetford |
TV | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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8K DUALSENSIBLE
(@8kPegasus) reported
from
Dalham, England
@XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Smith
(@sps81) reported
@EE Good afternoon. I've got a Galaxy Active 2 watch, from EE, which got stuck in a rebooting loop 2 weeks ago while I was swimming. Nothing I tried (holding buttons down) would stop it looping. Eventually the battery went flat. When I got to a charger again, I put it on... 1/3
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VoodooLady
(@ByrneLynsey) reported
@EE hi, can you give an idea when the broadband service will be back on in Southport? Has been off since this morning.....
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M.Isen
(@pevensies) reported
@EE any issues in the LE9 area? We have nothing and the ominous red light on the router
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮
(@Nickpurn300) reported
@EE Ok, but I need to confirm firstly if the reply EE techs gave me, saying that we can not guarantee service if you're at home, moving, or stationary is correct. Otherwise EE have no responsibility to provide any service for the money they take.
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karen
(@karenpenf) reported
@virginmedia @EE how quick can you get me up and running with broadband if I’m a a mobile phone customer?
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Buddha Maitreya
(@sangyemaitreya) reported
@EE I never received my custom 'Grey S8'
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Miss A
(@AnfieldRdYNWA) reported
@EE Hey thanks, yeh i spoke to someone yesterday. But will need to call them back tomorrow as ive decided to cancel my broadband
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cantona7
(@Trebleutd) reported
@MarcAllera @EE The new sim only plans are terrible much better value before I have been a customer for years but time for a change come renewal this nov me thinks
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✨
(@laaaan12) reported
Shocking @EE signal in Bury. Advised there are essential works being carried out for 7 days?! Am I getting 7 days discount off my bill because I’m on 1 bar of signal with zero internet at the moment 😣😬
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Mr_Indoors
(@paulbrear) reported
from
City of Kingston upon Hull, England
So @EE just getting worse Apps not working can't log in to reset password as webpage goes daft is ee ever gunna get it's act together getting even more annoyed than before