EE

EE Outage Report in Bury St Edmunds, Suffolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Bury St Edmunds, Suffolk, England 12/11/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent EE outage reports came from the following cities: Haverhill and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaverhill Phone
United KingdomHaverhill Phone
United KingdomHaverhill Phone
United KingdomHaverhill Phone
United KingdomThetford TV
United KingdomThetford Internet

Community Discussion

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EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • benlorduk Ben Lord (@benlorduk) reported from Bury St. Edmunds, England

    @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

  • Debzlou Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SSiggs Sarah Siggs (@SSiggs) reported

    @EE I have a big problem - how do I get hold of someone @EE to help us?

  • linseyjordan Linsey Jordan (@linseyjordan) reported

    @EE I am at the absolute end of my tether I have been a customer for 20 + years, never missed a payment, 4 lines but customer service is a total joke If my issue is not resolved today then I’m going to another provider. This is not good enough

  • K1Cummings KΞith Cummings (@K1Cummings) reported

    @EE terrible customer service O2 is much better.

  • hwallop Harry Wallop (@hwallop) reported

    As I frequently use Twitter to moan, it's only fair I point out I've just had great customer service from @EE. And a reminder to always telephone a company to haggle a price increase/new contract. You often get a far better deal that what it is offering on its website.

  • kelash831 kelash83 (@kelash831) reported

    @EE your brent cross branch! Customer service terrible! No system to who they see. Slow. Terrible

  • IrishKenobi Irish Kenobi (@IrishKenobi) reported

    @EE Hi I’m currently getting no signal, I’ve a 4G sim of yours which is plugged into a 4G satellite so my house can get internet. There was been very poor signal & connection cut offs the past few weeks. Now there is no signal at all. Could you please advise?

  • Mattyroyal Mattyroyal (@Mattyroyal) reported

    @ee simply bloody awful customer service. Jamie has implied I'm ignorant for not knowing what the kids spend on their phones. I'd requested all purchases to to be blocked so that no one could buy on my EE acct. son has spent £250ish on Sony purchases. As the bill payer I have

  • azharaga azharaga (@azharaga) reported

    @virginmedia broadband This is absolute pathetic service after heavy outages last week just as the week is about to start again the service is down To all who read this please reconsider before choosing virgin broadband @Talk2TalkUK @EE do you have a better coverage near SL

  • Stephengalway88 Stephen Galway (@Stephengalway88) reported

    Love when you have tech issues with @EE and mesaage them and they can't fix it and blame others and when you complain they end the chat, great customer service, I would avoid this network at all costs now. As soon as I can leave I will

  • NMPatel Nisha Patel (@NMPatel) reported

    @EE not getting any signal on our mobile phones. It's been all day.