EE Outage Report in Bury St Edmunds, Suffolk, England
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The latest reports from users having issues in Bury St Edmunds come from postal codes IP29.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Thetford |
TV |
Community Discussion
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EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Iciclelolly
(@SLeet73641) reported
@LydiaEmillen @EE Yup 2 and a half months dancing around incorrect advice from EE. 3 out of 5 work days each week no Internet. Job hunt interviews cancelled because of poor Internet. 😭The only thing EE is good at is taking a pile of money from your bank. Make sure you cancel DD and pay manually.
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MJ Simpson
(@mjsimpsonfilms) reported
"My A-level results were terrible. All I got was a Kevin Bacon." "A Kevin Bacon? What's that?" "@EE."
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Kanuba.Jr
(@PrimaryMike) reported
@EE The EE App and the General online EE service is literally the worst of any experience I use. Complicated, over designed, unclear. It is dead simple to explain how to roam, how to gift data etc. etc. yet somehow these options have been over complicated. Year in, year out
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Robert Keith
(@rl_keith) reported
Hey @EE your app is broken, your website is broken and your call back system just sends me to the app. I am trying to pay you. I can't even work out what I owe you.
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Photo man
(@ach59) reported
@EE I want to gift data - your instruction on the app say: 1. Log onto app (done) 2. Select Manage (done) 3. Scroll down to ‘Gift Data’ but there is no such option and I need to gift data - help! (Been waiting on phone ) Thanks
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Iciclelolly
(@SLeet73641) reported
@andrew_m_toms @EE Please would you share how to complain to Ombudsman? I am a long time BT customer suffering endlessly with EE for 2 and half months of very poor erratic Internet that is costing me my job and money. No fibre in my area. BT copper wire broken down.
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Richard Thompson
(@RichThomo08) reported
@EE our Broadband in N19 has been down all day. Someone in the area has contacted you and were given a date of up to 19/08 for it to be fixed. This is not good enough, especially with the weekend coming up!
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Iciclelolly
(@SLeet73641) reported
@KimAlexandraUK @bt_uk @EE I have experienced the same. Absolutely atrocious service and incorrect information from EE. Been a BT customer long time, got forced to EE and it is terribly appalling.
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Mr Blue Sky
(@Coal_Miners_Son) reported
@EE @bt_uk absolute joke, broadband been down since 1pm Thursday 14th and cannot be looked at until Tuesday 19th. Not interested in resolving sooner.
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ZeNeX
(@ZeNeX_74) reported
@EE Why does online chat never work no more?