EE

EE Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP33 and IP32.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Bury St Edmunds, Suffolk, England 03/14/2026 09:00

March 14: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent EE outage reports came from the following cities: Thetford and Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone
United KingdomHaverhill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • Debzlou Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • benlorduk Ben Lord (@benlorduk) reported from Ixworth, England

    So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMChilds Mark (@MrMChilds) reported

    @EE I’ve said all I’ve got to say to you on the matter. I’ve asked for you to send an engineer and your response here’s a link. A link is not good enough. Send an engineer tomorrow or you’ll loose a long standing mobile customer.

  • baggies81 Helen (@baggies81) reported

    @EE WiFi calling is still down, my 85 year old mother has been left without a phone. She can't get a signal so uses WiFi calling. It's been over 24 hrs now. How much longer?

  • roofietoof RUTH MULLEN (@roofietoof) reported

    @StuG1977 @EE Totally get they have to attract new customers, but after 6 years & the hassle & what appears to me as an underhand way some ‘guides’ dealt with matters I didn’t expect it to be a huge favour to offer me a deal £20 more expensive than a new customer would pay!

  • bobcainffc1971 bob cain (@bobcainffc1971) reported

    Yet more billing aggro with @EE who clearly do not understand the meaning of automatic compensation as directed by @Ofcom for loss of service (5 days this time in early July) and have just sent my bill for September. Guess what normal price. So annoying.

  • Coys_News_yids 🇬🇧🇬🇧🇬🇧🇬🇧 J 🇬🇧🇬🇧🇬🇧🇬🇧 (@Coys_News_yids) reported

    @EE how you do employe such dreadful people to communicate on your phones, incompetent brainless customer service, also any chance people actually being able to speak english

  • MrMChilds Mark (@MrMChilds) reported

    @EE We’ve called several times and just get fobbed off. We’ve already put the cancellation request in because you refuse to send engineer telling it’s a major outage in the area. Apparently a problem with the telegraph pole but I’ve been round the neighbours and they are on.

  • SalsRobbo Sally (@SalsRobbo) reported

    @EE Are you having app and web issues? Can't login to my account on either...

  • Lambert8Danny Danny Lambert (@Lambert8Danny) reported

    @EE What’s going on with the network I haven’t had any service all day? And keep getting voicemail pop up every 5 mins?

  • CharlesSalt3 Charles Salt (@CharlesSalt3) reported

    @EE I’m still having difficulty getting my internet to work I have also text HELP to 66033 and nothing has happened except it says failed to deliver

  • djrich2907 Rich Deighton🐻🏳️‍🌈🏳️‍⚧️👍🎗️🎙️📻🎧 (@djrich2907) reported

    Just had a phone call a few minutes ago from a London number,ref a new SIM card coming through the post from @EE Not sure if it's a scam or kosher,but the rep said it's because of BT that there coverage was not good. Oddly,I live in Darlington,where it's crap anyway! TIA.