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EE Outage Report in Bury St Edmunds, Suffolk, England

Why is my EE service not working?

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP32 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Bury St Edmunds, England

The most recent EE outage reports came from the following cities: Haverhill, Thetford, and Bury St Edmunds.

CityProblem TypeReport Time
Haverhill Internet 13 days ago
Thetford Internet 25 days ago
Bury St Edmunds Internet 27 days ago
Bury St Edmunds Phone 1 month ago
Bury St Edmunds Phone 2 months ago
Haverhill Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • Debzlou
    Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • benlorduk
    Ben Lord (@benlorduk) reported from Ixworth, England

    Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • St_art_3
    Artist Zero (@St_art_3) reported

    @EE you stupid *****. **** website, **** app, nothing works except the part where you take my money. ******* useless

  • KitesKites44
    ⚫ Kites (@KitesKites44) reported

    @EE Don't entertain these fraudsters! Took up an offer of broadband, TV & phones. Told to leave absolutely everything up to them to cancel with Sky. Sky now charging us £130 a month for internet till Nov because contract not cancelled! #ripoff

  • beckychanceux
    Becky Chanceux (@beckychanceux) reported

    @EE Sadly 2 hours of phone calls to be told that all of this was unnecessary as the hub has a hardware fault (told them this at beginning) and to take it to store. We are now up to 10 days with no hub - terrible service from all except Plymouth

  • BunnyDLee1
    Bunny. TC. Lee (@BunnyDLee1) reported

    @Lionesses @EE Alessia Russo.She's the spearhead.The workhorse.Never stops running.Her movement is sublime.She puts many PL male CFs to shame with her selfless running. No diving. No cheating. No feigning cramp.She's a credit to the sport,a credit to women.Role model to the younger generation👏🏼

  • newgrandmomma
    Fiona M More (@newgrandmomma) reported

    @EE the WORST service, or should I say lack of, no WIFI engineer turning up despite waiting in for one missing work. UNACCEPTABLE #Disgraceful

  • JulianHeathPhot
    Julian Heath (@JulianHeathPhot) reported

    @EE This is appalling; your 15 minute call-back service has just passed half an hour! The guy in your Sutton branch shop said one of the apps had a virus causing my phone to not swipe up but having deleted many it's still a problem!

  • smogski74
    Phil Parkes (@smogski74) reported

    @Lionesses @EE Russo, never stops

  • AbarthRocket595
    Mike (@AbarthRocket595) reported

    @EE Your call centre wait times are a joke! I have been on hold for 40 minutes and it is impossible to get through (plus it is annoying that you are always changing your options). Very poor customer service! 👎

  • Hornyletloose
    David (@Hornyletloose) reported

    @EE How can you **** up already when I have only been a customer for around 4 hours?

  • aimersb1x
    sb (@aimersb1x) reported

    @EE worst internet oat hope every worker gets 🍇ed