EE Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Thetford |
TV | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Insta360 Support
(@Insta360service) reported
@gffcontwitch @EE @insta360 Hi, previously, through the online support team on our official website, we have specially arranged and provided you with a coupon, along with the coupon code and a detailed user guide. This information also included the URL to our official store as well as our contact email address. Please note that the URL shown in your screenshot should typically have additional characters as a suffix. The complete link will allow you to access our official store. We apologize for any inconvenience. However, you can directly search for and visit our official store to use the coupon. Please pay attention to the user guide our official website team sends to you. If you have any further concerns, feel free to send DM to this account, and we will follow up with you. Thank you.
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Matt 🇬🇧🇺🇸
(@Rollie3333) reported
I'm trying to upgrade my Pixel 8 to the #Pixel10 on @EE z but they want me to go from paying £41 a month to £59. Absolute joke when a new customer can get the same deal for £36 !!!
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JoshiLoveArsenalFC🆒
(@hitscharming) reported
@EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.
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Jo Burgess
(@JoBurge33213678) reported
@EE dreadful service, dreadful customer service. Huge regrets around moving over to you. Wish we'd stayed with BT 😡
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Gouache
(@gouache32106) reported
@EE Well, i don't have time for that, so I guess my account will remain locked until I cancel my contract
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No keyboard Cowards.
(@AnthonyWadswo14) reported
@EE I'll be phoning tomorrow, but I don't want to keep this garbage. Unless I get a B.T. hub, this @_EE Hub is pathetic. Don't go with @EE the support is crap, the equipment is crap, the adverts are lies, it could be good if you live in a 1 bedroom flat. But mine is victorian house.
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No keyboard Cowards.
(@AnthonyWadswo14) reported
@EE I'll be phoning tomorrow, but I don't want to keep this garbage. Unless I get a B.T. hub, this @_EE Hub is pathetic. Don't go with @EE the support is crap, the equipment is crap, the adverts are lies, it could be good if you live in a 1 bedroom flat. But mine is victorian house.
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Matt 🇬🇧🇺🇸
(@Rollie3333) reported
I'm trying to upgrade my Pixel 8 to the #Pixel10 on @EE z but they want me to go from paying £41 a month to £59. Absolute joke when a new customer can get the same deal for £36 !!!
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Gouache
(@gouache32106) reported
@EE Well, i don't have time for that, so I guess my account will remain locked until I cancel my contract
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No keyboard Cowards.
(@AnthonyWadswo14) reported
from
Barton upon Irwell, England
@EE Pitty your adverts are lies, pitty your broadband is crap, pitty you equipment is crap.