EE Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Haverhill |
Phone | |
| Thetford |
TV | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Ian Tregale
(@IanTregale3) reported
from
Thetford, England
@EE @SamsungUK @B0aty Great phone shame about the network ££££££
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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8K DUALSENSIBLE
(@8kPegasus) reported
from
Dalham, England
@XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@Peterjon1991) reported
@EE your network literally sucks ***.. dodgy connection in my house go away for the weekend and where I am yet again dodgy signal.. go to work.. dodgy signal.. 99% coverage you say bollocks I say unless everything I do falls@into that 1% area 👍🏼🤡
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BurstFfsLuke
(@BurstFfsLuke) reported
@EE It has stopped disconnecting now but it's really slow for no reason no clue why
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Hashtag
(@HashtagVAL) reported
@EE fix whatever is happening with ur routing or something pls man's got 60 ping on London servers
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Chris Sandilands
(@consultilands) reported
@nigelwalsh @EE Another one you'll love is the Legal Ombudsman. I filed a complaint about my incompetent conveyancing lawyer in around Feb last year and I still just get a quarterly email updating me on their backlog...
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Eden Tyrrell
(@tyrrelleden1) reported
@EE Morning @EE is your upgrade section of your website down? Go to click on a link just showing message saying blocked?
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Mark Hughes
(@markyDhughes) reported
@EE need some help I live in the so19 region, which according to coverage checker I get good outdoor 5g coverage , however when I go into a 5g area I lose connection to everything internet and calling signal, currently using a pixel 5 on a 5g plan. Any ideas please ?
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Secret Squirrel 💜🤍💚355 📚🕵♀️🔥
(@purplelillith) reported
@EE My landline is not working.
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Rob Carter
(@robcarter35) reported
@EE Trying to upgrade on your site but it just crashes when trying to complete the order. I’m guessing @O2 doesn’t have this problem
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🍸Roz 🍾
(@rmills461) reported
@dean_reacher @EE It's ridiculous isn't it. Paying for a service we aren't getting!
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Viscount Toad KG 🌸🕊
(@cheshiretoad) reported
My @EE broadband has been down since Thursday morning 😤 They say it’ll be fixed by tomorrow evening, but I’ll believe that when I see it. We’re constantly urged to do everything online, but that’s no use if the service is subject to prolonged outages.