EE Outage Report in Bury St Edmunds, Suffolk, England

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Bury St Edmunds, England

The most recent EE outage reports came from the following cities: Haverhill, Thetford, and Bury St Edmunds.

City	Problem Type	Report Time
Haverhill	Internet	5 days ago
Thetford	Internet	18 days ago
Bury St Edmunds	Internet	19 days ago
Bury St Edmunds	Phone	23 days ago
Bury St Edmunds	Phone	2 months ago
Haverhill	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

• 
  Paul (@paulhayward200) reported 4 minutes ago from Haverhill, England

  @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

• 
  Paul (@paulhayward200) reported 5 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

• 
  Debzlou (@Debzlou) reported 9 minutes ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

• 
  Paul (@paulhayward200) reported 12 minutes ago from Haverhill, England

  @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

• 
  Paul (@paulhayward200) reported 35 minutes ago from Haverhill, England

  @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

• 
  Paul (@paulhayward200) reported 41 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Ben Lord (@benlorduk) reported 45 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Paul (@paulhayward200) reported 52 minutes ago from Haverhill, England

  @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@simonrockett) reported 5 minutes ago

  @EE hi. Is there an issue in IP14 area? Had the flashing yellow light of doom on the router since I got up this morning.

• 
  Tracey (@missiles22) reported 5 minutes ago

  @RoccoLovesYou @O2 @EE Don't bother. Read the tweet history; it's full of complaints of their appalling network coverage and customer service

• 
  Hal Pop (@HalleeTucker) reported 6 minutes ago

  @EE please make contact regarding leaving my daughter without a new SIM card for new phone and stopping her old phone working! I have spoken to customer services and asked to speak a manager but this didn't happen. Both my daughter and I are vunerable and ned our phones.

• 
  Leon Turner (@leonturner447) reported 6 minutes ago

  Called @EE to discuss the lack of ability to call people on my phone which I pay over £100 a month for. £1200 a year to not be able call people! Then I get through to an agent who answers “hello” no welcome to EE my name is…. How can I help! Then he cant help and cuts me off 😡

• 
  MissRSP (@MissRsp) reported 6 minutes ago

  Hi @EE, haven't heard from you in a while. Would you mind giving me some help instead of pushing me aside for people who messaged you less than 24hrs ago? Because if you don't honor my pack you're giving me back my £10 credit

• 
  Arbaz (@ArbazXO) reported 10 minutes ago

  We were told that the PAS team (HR) would be supporting David Burgess to sack agents & Team Leaders to help ensure @WebhelpUK did not lose the @EE contract. The attrition rate almost quadrupled since he took charge. The solution? Hire people from the DWP Restart Scheme. 1/2

• 
  Nöbez 🏴‍☠️ (@Dare2Noble) reported 12 minutes ago

  @EE I can only speak to you on wifi my mobile data connection has been awful please fix it

• 
  OHMZ270 (@ohmz270) reported 13 minutes ago

  @EE any reason why I have no service? In the north london area

• 
  david smith (@davidsm25057843) reported 13 minutes ago

  @EE I’ve never spent so much on a phone contract than on EE I’ve got to continue until next may I paid my contract for a while ago but I’m paying for a bloody Apple Watch

• 
  ♡𝓔𝓵𝓲𝓼𝓱𝓪 ☆ (@Elishajadexox) reported 16 minutes ago

  @EE is this a joke I've had no communication from.ylu now for 2 days, my service is getting worse. Honestly just cancel my contract unless your willing to help me