EE Outage Report in Bury St Edmunds, Suffolk, England

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Bury St Edmunds, England

The most recent EE outage reports came from the following cities: Haverhill, Thetford, and Bury St Edmunds.

City	Problem Type	Report Time
Haverhill	Internet	13 days ago
Thetford	Internet	25 days ago
Bury St Edmunds	Internet	26 days ago
Bury St Edmunds	Phone	1 month ago
Bury St Edmunds	Phone	2 months ago
Haverhill	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

• 
  Paul (@paulhayward200) reported 2 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Debzlou (@Debzlou) reported 11 minutes ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

• 
  Ben Lord (@benlorduk) reported 30 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Ben Lord (@benlorduk) reported 49 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  Ben Lord (@benlorduk) reported 55 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Paul (@paulhayward200) reported 56 minutes ago from Haverhill, England

  @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

• 
  Paul (@paulhayward200) reported 56 minutes ago from Haverhill, England

  @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

• 
  Paul (@paulhayward200) reported 58 minutes ago from Haverhill, England

  @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

• 
  Paul (@paulhayward200) reported 58 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

• 
  Paul (@paulhayward200) reported 59 minutes ago from Haverhill, England

  @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mikey (@gapmichael) reported 5 minutes ago

  Leaving @VodafoneUK after only 4 days of broadband activation. Been on the phone to them for more than 4 hours trying to resolve simple issues. Still not resolved. Looking for an active line takeover...Any decent offers @bt_uk or @EE?

• 
  Yvonne Hamilton (@yvonnehamilton0) reported 6 minutes ago

  @EE I am very disappointed with you. Ordered an upgrade and new phone and you have delivered a reconditioned one. Seal broken. When I contacted you by phone to sort this out so unhelpful and told me I have to ring another number and will only discuss this once you receive back.

• 
  Daniel McMorrow (@DanielMcmorrow) reported 6 minutes ago

  Anyone having trouble sending sms from @o2 to @EE ?

• 
  Alison Hopkins (@blacksheepali) reported 7 minutes ago

  @EE No not going to call again to have the phone put down on me

• 
  Simon (@lostgate92) reported 12 minutes ago

  So, @O2 and @EE, I'm currently paying £10 a month for 15gb of 5g data, but their service is getting worse, even in non busy areas. Do either of you have something similar? PAYG only, no contracts, even rolling monthly ones, @ThreeUK have screwed me over in the past with those

• 
  Maddie (@luvf196) reported 12 minutes ago

  @EE Hi, with your kind help I have looked at the list, but I'm still waiting for one of the providers to call me to see if I'm entitled. I'm already with EE & my contract comes ends on the 23/11, this has worried me that I be locked in before I hear. Your advice would be helpful.

• 
  A. P-W (@nitedula) reported 13 minutes ago

  @EE reported an outage in Sheffield and I haven't been able to get signal reliably for several days! Apparently all running fine according to your site.

• 
  Prof. Steve Cox (@gpdiarist) reported 14 minutes ago

  @AbbieSBrooks @EE Same customer service as @AmericanExpress then. I’m 3 days with a blocked card and still can’t get through . It’s truly pathetic

• 
  Paul Banham (@banhampants) reported 15 minutes ago

  @EE want to complain about your mobile signal from Colchester to Liverpool Street station, London. Never had any issues until the last couple of months now contstant slow buffering all the time. Mobile signal shows as full 4g most of the time and it just doesn't work!!!!!!!

• 
  The Jockeys Rest (@thejockeysrest) reported 16 minutes ago from Milton Keynes, England

  Disgrace once again by @EE the phone signal around the Birmingham area is a joke. Then secondly you approach me about taking up a joint EE and BT broadband package and still charge me since March then I'm just told you will only refund me 6 months worth of the money you've