EE outages and service status in Bury St. Edmunds, England

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St. Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

• 
  Ben Lord (@benlorduk) reported 18 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  8K DUALSENSIBLE (@8kPegasus) reported 29 minutes ago from Dalham, England

  @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

• 
  Ben Lord (@benlorduk) reported 31 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Ian Tregale (@IanTregale3) reported 34 minutes ago from Thetford, England

  @EE @SamsungUK @B0aty Great phone shame about the network ££££££

• 
  Ben Lord (@benlorduk) reported 50 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam Purves (@purves_liam) reported 1 minute ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  nstoker (@nstoker) reported 3 minutes ago

  The EE network is down again in Washington. Deep sigh @EE

• 
  Cathy (@CathyVhal) reported 6 minutes ago

  @EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.

• 
  Christopher Tracy (@Milnero4) reported 7 minutes ago

  @EE I have lodged a complaint, hopefully they will listen to the call with the salesman.

• 
  Ben Parker (@BenParker10) reported 9 minutes ago

  @EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help

• 
  Martin Elliker (@MartinElliker) reported 12 minutes ago

  @EE Let down by what service - I really wish I’d had a service to be let down by - a 💩organisation doing what you do - voted ‘the best company 25 times’ in what universe was that ? Frustrated doesn’t even start to cover it.

• 
  Jonathan H (@howdo01) reported 13 minutes ago

  @EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.

• 
  JJ (@TrentRedsnor) reported 14 minutes ago

  @EE hi, you've sent me a lovely reward offer for a new Samsung phone but for trade ins my Samsung z fold 7 isn't listed, so can't purchase. Help?

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 14 minutes ago

  @EE You know what, you're going to give a refund for the money I've paid for this 4G hub garbage. You cannot charge for that. I barely get any internet... Another company taking the absolute piss.

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 14 minutes ago

  @EE I will do this tomorrow :) thanks. Don’t know where I stand, as I know water damage isn’t covered, but it truthfully hasn’t had any water damage so I don’t know if there’s a broken sensor or something like that?