EE Outage Report in Bury St. Edmunds, Suffolk, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent EE outage reports came from the following cities: Thetford, Bury St Edmunds and Stowmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Bury St Edmunds |
Total Blackout | |
| Bury St Edmunds |
Wi-fi | |
| Bury St Edmunds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Ben Lord
(@benlorduk) reported
from
Bury St. Edmunds, England
@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
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Ben Lord
(@benlorduk) reported
from
Ixworth, England
So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🍓
(@clapple101) reported
@EE ur service did not work in Kingston and I could not pay for my parking. Sort this out i want to be refunded
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Sound Boy
(@DjPinkz) reported
@jagzsandhu Yep exactly the same and on @EE but have others complaining about the same on o2 really bad network
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Karen Haines
(@KarenOlly) reported
@EE Hi your network has been down in our area (South Wales CF 42 postal code) since last night. Can you give us any idea of when we can expect it up & running again plz. On ur website last night it said 16hrs & this morning it was 2hrs but its still off! 😟
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Barry Brown
(@cruisertwo) reported
@EE I needed help as no service. Rang EE and recorded message said EE would check and cut me off. I next got a text saying Hi from EE. We haven't found any issues with your network. Two days since EE have had further network problems. Changing network.
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Sean
(@seanie4) reported
Hi @EE, just bought an additional sim and want to be able to gift data to this. Can’t get through on phones, 30 minute wait. Can you help please?
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Stuart Baird
(@stuartbaird001) reported
@EE again no answer to my problem so I just may cancel my new contract as no one answers 😡😡😡😡think you have 14 days to change your mind
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@EE have been trying to get through to your customer service. No joy. What’s the best way please? I need to amend a delivery address before an order is sent.
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Shaun Daley
(@shaunkevd) reported
@EE your customer service is actually atrocious. Utterly abhorrent.
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Gary Levy
(@DigitalLifeUK) reported
@EE Need help with getting someone to investigate my internet speeds with my fiber connection, I am now down to 27mb from a solid 40mb when with TalkTalk. It is nothing to do with area, line or socket, looks like I have been put on incorrect profile.
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Brij Duggal
(@brij_duggal) reported
@EE Hi apple support asked me a few questions and asked to contact them again after 3 days. It's still with a poor battery and if you feel you can help then please do so.