EE outages and service status in Ballachulish, Scotland

Problems in the last 24 hours in Ballachulish, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ballachulish, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Ballachulish, Scotland

Latest outage, problems and issue reports in Ballachulish and nearby locations:

• 
  Brian Green (@BrianGr16285359) reported 9 minutes ago from Fort William, Scotland

  @EE FYI There are ongoing payment issues for customers. Banks are authorising these payments but they’re not showing up on EE customer accounts. Also duplicate payments are going out when speaking to EE Customer Advisors when attempting to pay over the phone.

• 
  kitty cool (@kathlee90362759) reported 20 minutes ago from Glencoe, Scotland

  @MarinaPurkiss @EE Cancel go to Vodafone . Write or to the phone ombudsman.

• 
  Clare & the Cats #FBPE #JohnsonVariant (@MoonStoneClare) reported 46 minutes ago from Caol, Scotland

  @EE customer service is a bit lacking. I ordered an upgrade a week ago. I was told the phone could take 7 days. It's 7 days and the tracking status is still "order confirmed". So I phoned. Wish I hadn't. Monumentally bored person tells me that the order number 1/

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah J (@sazzalj) reported 57 seconds ago

  @EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??

• 
  Lu 🎙⚒️ (@recklesslntent) reported 4 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 10 minutes ago

  @EE As I said tried that 3 times, and every time it’s “ Use the text service

• 
  Paul 🖖 (@RonkaGuy) reported 11 minutes ago

  Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

• 
  Mark Bell (@mightymarkuk) reported 15 minutes ago

  @EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK

• 
  Michael Williamson (@michaeljw_97) reported 15 minutes ago

  @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

• 
  Danny wright (@Dajwright89) reported 20 minutes ago

  @EE I will be honest, I am sick of calling and get a different excuse. My phone is showing full signal and 5g. Still not working

• 
  Chrisy (@Chrisy247) reported 21 minutes ago

  @EE @MarkyTalk The UK’s biggest buffering network , balaclava on every April , had 3 contracts / devices at one point , IPhone / iPad / Apple Watch , wouldn’t even get a tenner off a new iPhone contract ! Absolute robbing ***** no loyalty reward . On a sim only now grudge paying the ***** 🖕🏼

• 
  Math (@inlandtaipan1) reported 23 minutes ago

  @EE on my 40min train journey from central London to kent just now, i had data availability for about 10mins in total. As an EE customer, your 4G/5G data coverage is utterly atrocious.

• 
  Paul 🖖 (@RonkaGuy) reported 24 minutes ago

  @EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?