Freeview

Freeview Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: tv and total blackout.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freeview Outage Chart in Purley, Greater London, England 01/18/2026 12:25

January 18: Problems at Freeview

Freeview is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (92%)

    TV (92%)

  2. Total Blackout (4%)

    Total Blackout (4%)

  3. Internet (1%)

    Internet (1%)

  4. Wi-fi (1%)

    Wi-fi (1%)

  5. Phone (1%)

    Phone (1%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Freeview outage reports came from the following cities: Hammersmith, London, Coulsdon, Hampton, City of Westminster, Wandsworth, Surbiton, Fulham, Croydon, Southwark and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith TV
United KingdomLondon TV
United KingdomCoulsdon TV
United KingdomHampton TV
United KingdomCity of Westminster TV
United KingdomWandsworth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

  • RegenerateAndy Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • JensFallesen Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • fishinthedark1 fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • MartinC93414706 Martin (@MartinC93414706) reported from Lambeth, England

    @channel5_tv is the worst for catch up tv via your app or freeview. Just can’t find programmes sometimes. Trying to find Sally Lindsays posh sleepover. C4, itv and BBC never ever have a problem with. I give up with C5

  • JEFFREY03296741 JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • shoxtl2 Carl (@shoxtl2) reported from Croydon, England

    @MyHydeHome @SCCIAlphatrack Not even sure how that's possible there's no record anyways over the weekend we lost signal for the communal aerial it has become very weak very pixelated can pick up the Freeview HD channels

  • omotforest david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • niklasRen Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • Tommy_M_E_J Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • PlexNetflix Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • themib Martin Bentley, AKA Martin Bentley (@themib) reported from London, England

    Also, NXT UK will air on a weeks delay on the Paramount Network, which puts them on Freeview.

  • vjlorenzato Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • nessymon Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • AStrangerJ A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    On the Freeview “REALLY” channel at 9pm, “Who Killed Jeffery Epstein?”. I’ve never seen it before, but I bet the answers not Jeffrey Epstein.

  • coulson3000 Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @daryl_millar Hi, Daryl. Sorry to hear that you're having problems with Freeview. If you're still having issues, DM us your postcode along with the house number or name so we can check for any issues in the area and advise from there. Fraser

  • blogmywiki Giles Booth (@blogmywiki) reported

    @TalkingPicsTV Hi there - your channel seems to have vanished from my TV. Freeview, London area, strong line-of-site signal from Crystal Palace transmitter. It was there before. Retuning didn't work. Any ideas?

  • arif_ellam arif ellam (@arif_ellam) reported

    Lost Sky Arts channel 11 on Freeview after retuning TV Anybody else have the same issue?

  • EllaMarie_94 E l l a 💙 (@EllaMarie_94) reported

    @ChannelboxTV @FreeviewTV Hello, do you know how my nan can get your channel. She's got a smart tv and freeview but its not there. Don't know what to do. Any help pls?

  • Ike_Laudius Ike_Laudius (@Ike_Laudius) reported

    @FreeviewAdvice Good evening, it now appears that ITV 3 and 4, More 4 and Film 4 are not recording subtitles. BBC, ITV are fine. All subtitles work on TV, it is just the Freeview Recorder that has the issue. Regards.

  • markcatchlove Mark Catchlove (@markcatchlove) reported

    @virginmedia I have had to dig out an old aerial lead so we can watch Freeview - so currently we are paying for a service we are not receiving

  • FactsStomp Phil's Train and Retro Life (@FactsStomp) reported

    Is it me or is the sound quality on @BBCTwo US Elections programme rather poor? Watching on BBC Two HD on Freeview. And I don't mean one of the contributors not having a microphone.

  • Millardy73 Millardy 🧔🏽👩🏽‍🦱🚔🚨 (@Millardy73) reported

    Tit, ***** b*llocks and bum gums! Was getting ready to watch QI XL and the bloody TV went poof! Damn you #Freeview. Have they not found a way yet to cope with fog and high pressure! Humph! Internet it is then!

  • BDpMOHUjfU0guzV oli henshaw (@BDpMOHUjfU0guzV) reported

    @Dinnaedothat @SamBT40 @fesshole So you agree the bbc is a lefty biased site All 5 main freeview channels are so dont talk **** about the media being a tory outlet

  • PattyMinty Patty (@PattyMinty) reported

    @FreeviewTV No TV signal on my freeview no channels here in Liverpool, this is happening all over country, what is going on?