Freeview

Freeview Outage Report in Purley, Greater London, England

Some problems detected

Users are reporting problems related to: tv and total blackout.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freeview Outage Chart in Purley, Greater London, England 12/08/2025 13:40

December 08: Problems at Freeview

Freeview is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (90%)

    TV (90%)

  2. Total Blackout (6%)

    Total Blackout (6%)

  3. Internet (1%)

    Internet (1%)

  4. Phone (1%)

    Phone (1%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Freeview outage reports came from the following cities: London, Croydon, Hammersmith, City of Westminster, Leatherhead, Horley, Wandsworth, Warlingham, Fulham and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon TV
United KingdomLondon TV
United KingdomCroydon TV
United KingdomHammersmith TV
United KingdomHammersmith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JensFallesen Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • RegenerateAndy Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • JEFFREY03296741 JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • AStrangerJ A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    On the Freeview “REALLY” channel at 9pm, “Who Killed Jeffery Epstein?”. I’ve never seen it before, but I bet the answers not Jeffrey Epstein.

  • MartinC93414706 Martin (@MartinC93414706) reported from Lambeth, England

    @channel5_tv is the worst for catch up tv via your app or freeview. Just can’t find programmes sometimes. Trying to find Sally Lindsays posh sleepover. C4, itv and BBC never ever have a problem with. I give up with C5

  • fishinthedark1 fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • coulson3000 Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • nessymon Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • omotforest david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • Tommy_M_E_J Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • niklasRen Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • vjlorenzato Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • shoxtl2 Carl (@shoxtl2) reported from Croydon, England

    @MyHydeHome @SCCIAlphatrack Not even sure how that's possible there's no record anyways over the weekend we lost signal for the communal aerial it has become very weak very pixelated can pick up the Freeview HD channels

  • themib Martin Bentley, AKA Martin Bentley (@themib) reported from London, England

    Also, NXT UK will air on a weeks delay on the Paramount Network, which puts them on Freeview.

  • PlexNetflix Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • djjohnyg Dj johny Garcia (@djjohnyg) reported from Richmond, England

    @itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • cgzucchelli Claudio Zucchelli (@cgzucchelli) reported

    @LGUKCare the Freeview program guide is taking up to a minute to load the program schedule on my C9. This should be almost instant. Please help.

  • Katet282 Kate T (@Katet282) reported

    @NationalTheatre with our signal so bad for Sky Arts on Freeview channel11, such a shame you couldn’t broadcast on National Theatre at Home for your avid subscribers too. I’ve given up - too pixelated and jumpy for me to listen any longer 💔

  • Pauljohnsoneggs Paul Johnson (@Pauljohnsoneggs) reported

    @NOWHelpTeam Thanks for the info but resetting the box does not help. The new update and software installed is too much for these black boxes. Are you not releasing a better box to support such an update ? The 4k box doesnt have freeview, not sure why it's even a box..... thank you!

  • andybrown300 Andy Brown (@andybrown300) reported

    @brianmoore666 Quality of the red button feed on Freeview is very poor. Like watching through the bottom of a beer glass ...

  • agarethgates Not The Singer (@agarethgates) reported

    UK baseball fans let's face it @btsport clearly paid for a number of years' rights and are just seeing it out. They'll lose it like they did the NBA because they've blown all their money on Champions League and now the stupid WWE. Time to get a freeview box and MLBTV #OpeningDay

  • LincolnRamirez Rob Atkinson (@LincolnRamirez) reported

    @LoosestThe @Womens6Nations @BBCplayerr 601 on freeview, if red button doesn't work

  • VoiceBritannia Broke Britannia (aka Voice Britannia) (@VoiceBritannia) reported

    You know what, #Wrestling is all over UK TV (freeview/FreeSat) but it's advertised terribly! Looking on the EPG today I found WWE NXT UK is on Paramount Network (Thurs), Impact Wrestling on 5star (sat) and PWC on Sports stuff TV (?). There used to be a lot more! #KeepLooking

  • libertyIAB Liberty (@libertyIAB) reported

    I've actually looked at the TV schedule bc it's Easter, I thought they may have done something a little special... Have they ****! I'm so pleased I'm not reliant on freeview 😳 It's streaming & reading, for me forever now I guess...

  • HarryMcCarthy Dr Harry R. McCarthy (@HarryMcCarthy) reported

    @starcrossed2018 @emeramchugh It’s channel 11 on Freeview, but not sure I can help you with the plumbing...

  • SomhairleMM Somhairle Buidhe (@SomhairleMM) reported

    @oshaymoishe1 @alwaysresister 2 1/2, now you remind me - still have an old analogue portable with Freeview set-top box in case of emergency! Also 3 laptops, though that's not half as swanky as it might sound ;-) 1 work, 1 old & this one an embarrassingly bad waste of money... :-/