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Freeview

Freeview Outage Report in Epsom, Surrey, England

Why is my Freeview service not working?

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 0% E-mail (0%)
  • 0% Phone (0%)

Live Outage Map Near Epsom, England

The most recent Freeview outage reports came from the following cities: Hammersmith, Sutton, Southwark, Wandsworth, Dorking, Redhill, Hounslow, Croydon, Leatherhead, City of Westminster, Ashford, and Fulham.

CityProblem TypeReport Time
Hammersmith TV 20 hours ago
Sutton TV 21 hours ago
Southwark TV 5 days ago
Hammersmith TV 5 days ago
Wandsworth TV 6 days ago
Dorking TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freeview Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • PlexNetflix
    Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • coulson3000
    Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • MartinC93414706
    Martin (@MartinC93414706) reported from Lambeth, England

    @channel5_tv is the worst for catch up tv via your app or freeview. Just can’t find programmes sometimes. Trying to find Sally Lindsays posh sleepover. C4, itv and BBC never ever have a problem with. I give up with C5

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    Freeview tv is crap again tonight ,apart from french war drama on BBC2 - The Guardians(2017) I missed the first 30min ,so will watch from the start at first opportunity,Going to check Netflix.

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • flowergirl_lon
    Sam (Flower Girl) Jennings (@flowergirl_lon) reported from Croydon, England

    @GeorgeBollands @gemoore83 @BBCSport Ok… I have Now tv so don’t think I can get that but I’ll have a look. My regular freeview is crap as I don’t have an aerial, only have internet streamed TV.

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • shoxtl2
    Carl (@shoxtl2) reported from Croydon, England

    @MyHydeHome @SCCIAlphatrack Not even sure how that's possible there's no record anyways over the weekend we lost signal for the communal aerial it has become very weak very pixelated can pick up the Freeview HD channels

  • omotforest
    david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • JEFFREY03296741
    JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • djjohnyg
    Dj johny Garcia (@djjohnyg) reported from Richmond, England

    @itvhub Hello, I can’t seem yo be able to watch Live tv on the itv Hub on my Sony Android smart Tv. model Sony 49 KD49XH8196BU Smart 4K UHD LED Freeview TV, can you help please? @SonyTV @Sony

  • budgie
    Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • LJMPetDesigns
    Lee-Mc (@LJMPetDesigns) reported

    @virginmedia I just wish you would allow people to upgrade TV packages via the website, no issues with your other services, but can never get through to speak to someone, so spent the holidays with freeview, since I couldn’t upgrade via web

  • jonaspaul007
    Jazz Jay (@jonaspaul007) reported

    @SkyNews why does sky news sound so bad on Freeview today? The presenter sounds like she is talking for a sock!

  • mwoodwa21033341
    m woodward (@mwoodwa21033341) reported from Swindon, England

    @cheesedoff3 There was films on TV that were in black-and-white over the Christmas films that were 60 years old TV series that was 60 years old they obviously get them for next to nothing can pop them down our throats as soon as my contract is up I’m going Freeview next year

  • jonaspaul007
    Jazz Jay (@jonaspaul007) reported

    @SkyNews why does the sound on your Freeview Sky News studio sound so bad? The presenter sounds like she is talking through a sock!

  • Emeylou
    Emily-Laura Sellars (@Emeylou) reported

    why are all the films on repeats never any good/newer ones on freeview x

  • Neill_Peel
    NeillNeillOrangePeel (@Neill_Peel) reported

    @bt_uk I never use Freeview. It's the connection via sky boxes. No error code, just constant "you cannot watch TV at the moment due to a connection error" ( or something like that)... It's happened about 50 times since 5:30 this morning, tablet loses connection too.

  • ownedbynon
    Ownedbynon🇬🇧🇺🇸🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🇦🇺 (@ownedbynon) reported

    @cheesedoff3 Ha Ha They are trying to force folk to subscribe the SKY etc But they are being Discriminatory They don't realise how many poor families, older folk or Single people who can't afford to Subscribe Whoever does the programing for Freeview MUST be getting a backhander. REPEATS

  • JessicaR0byn
    Jess Dinmore (@JessicaR0byn) reported

    @LGUK hi guys, my brand new tele is showing ‘No CI Module’ after tuning Freeview, was told to call but no answer. TV is LG UHD TV 50UN70 any help will be so appreciated!

  • Crewedaddy
    Richard Seamon (@Crewedaddy) reported from Crewe, England

    @james_blue_cat Can't afford any streaming service or the hardware upgrade to accommodate one. Freeview and iPlayer is enough. Didn't switch telly on Xmas day and Bob and Paul going fishing was my highlight.

  • les10149
    les scott (@les10149) reported

    @FreeviewAdvice horrendous freeview problem in rickmansworth picture either breaking up or lost completely on all channels, no picture at all boxing day