Giffgaff outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Rob Dowson (@RobDowson86) reported 45 minutes ago from Stainton and Thornton, England

  @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

• 
  jodiex (@jodieforeman) reported 47 minutes ago from Redcar, England

  OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kazzie (@kazzie222) reported 2 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Meady (@Meady19Meady) reported 5 minutes ago

  @EE @JordanRichmond Tbf EE has gone so far down the pan even considering leaving them myself giffgaff is so much cheeper and you deal with less rubbish as well

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 5 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  giffgaff (@giffgaff) reported 5 minutes ago

  @JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 5 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Kyah_Music (@KyahMusic) reported 6 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  Welsh Law (@WelshPatriot100) reported 6 minutes ago

  @giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service

• 
  S3R7XO (@S3R7XO) reported 11 minutes ago

  ****** got giffgaff as service 😭😭😭😭

• 
  Woody Knows (@Woody3704) reported 12 minutes ago

  @crip72012 @hewantswealth I had O2 for a long time and it was fine for work and making calls Until I needed an actual good network with consistent uptime and no 300 ping when I'm playing online games. Giffgaff runs smoother. For what I use it for anyway. That 6 quid extra is honestly whatever.

• 
  Guy Emerson (@GuyEmerson) reported 13 minutes ago

  @giffgaff Just give up. So many excuses for an appalling service. Just think ‘customer’ and take accountability, not how you can avoid doing anything. @giffgaff