Giffgaff outages and service status in Yarm, England

Problems in the last 24 hours in Yarm, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Yarm, England

Latest outage, problems and issue reports in Yarm and nearby locations:

• 
  Rob Dowson (@RobDowson86) reported 24 minutes ago from Stainton and Thornton, England

  @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

• 
  jodiex (@jodieforeman) reported 26 minutes ago from Redcar, England

  OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MRP (@MRP_YT) reported 7 minutes ago

  @giffgaff Web based only ? How convenient. After lengthy email chain with David, received email from Aoife. Telling me that it can't help. WHAT? Are you actually care about customer requests?

• 
  Anna Hanchard (@AnnaHanchard) reported 9 minutes ago

  @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @garvinchen1015 Hi there, Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  pandy busy (@Doge_Of_WallSt) reported 12 minutes ago

  @giffgaff Do not use their service. The service is terrible.

• 
  Simon (@Simonli127) reported 12 minutes ago

  @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

• 
  9 wine (@Wine92023) reported 15 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  Uptimus (@UptimusApp) reported 16 minutes ago

  Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.

• 
  Stevio (@Rothbury01669) reported 18 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Simon (@Simonli127) reported 19 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  Searán (@shaxmack) reported 20 minutes ago

  My partner has had phone stolen and doesn't remember any login details and he cannot get codes text to him Any suggestions @giffgaff