Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 12/15/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • _yogaprincess 🍓☯️🦄 (@_yogaprincess) reported

    @giffgaff what's going on? No service all morning

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @xleninacrowne Anytime Lenina. Please do get back in touch with us if you need any further help - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @hyde_the_hearn Oh dear, that's not good. Can you please let us know your full post code via DM, so we can check for any issues? - giffgaff Tasbiya

  • wheresnigel Nigel Hawthorn (@wheresnigel) reported

    @giffgaff I know that's how you reply, as that's how you replied! I am suggesting that your email could have included the answer so that the customer got there faster. Instead you force your customer to find data services, name/password/login a portal to read it.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Tgee92 We're very sorry to hear this, Tom. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • shammi97484481 shamaya (@shammi97484481) reported

    Hi @giffgaff my calls aren’t working, so when people call me it just says beep and hangs up, and same thing happens when I call ppl. My phone is topped up, I restarted it and tried diff area. Still no luck. HELP

  • shammi97484481 shamaya (@shammi97484481) reported

    @giffgaff What else can I do I’m desperate #help

  • wheresnigel Nigel Hawthorn (@wheresnigel) reported

    @giffgaff Nonsense, you are 100% incorrect and either lying or badly trained to say this. There is NO data protection problem with sending the customer the information they required, anyway there was no personal information in your reply. Please get your DPO to contact me.

  • steven_ncl Steven NCL (@steven_ncl) reported

    @Enefes3 @yorkshirebloke_ Can't agree on the customer service. I had a 16 year account and the deal they offered me for an IPhone 13 stunk so I bought it direct from Apple and moved to GiffGaff

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @_yogaprincess Oh no, we're sorry to hear this. Can you please drop us a DM with your full post code, so we can check for any issues. - giffgaff Tasbiya