Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 04/01/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (23%)

    Internet (23%)

  3. Wi-fi (23%)

    Wi-fi (23%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • hannahbinks Hannah Binks (@hannahbinks) reported

    @giffgaff your website is driving me absolutely crackers, I only need a pac code! Why don’t you want to speak to people??!! #faceforradio #voicefortext help meeeee!

  • dycie1988 chris allardyce DYCIE (@dycie1988) reported

    @O2 @FixizUk **** up stupid I’ve had 02 and giffgaff customer randomly calling me and also u rip people off with no proof

  • faramog faramog (@faramog) reported

    @JanKay_ @VodafoneUK @GBNEWS Well done Jan I remember a call from Sky when I cancelled after the phone hacking... Poor operator was calling no end doing the same... Never had anything to do with them since I moved to GiffGaff... Essentially O2 network but a lot cheaper and more flexible... Can recommend

  • microfichetacos emerson 🇪🇺 🌈 (@microfichetacos) reported

    @Kamaljeetgill @chimenesuleyman Definitely giffgaff. They use the O2 network but offer SIM-only plans that are ludicrously cheap - I'm on a £10 per month tariff and get something absurd like 10gb of data which I never manage to use up!

  • boblomu85 Boblomu85 (@boblomu85) reported

    @Ofcom hi guys, in a rural location (pa28 6pj), & connect to internet via hotspot on @giffgaff. GiffGaff are a great org, but upload speeds are terrible, I assume due to rural area. A new mast has gone up on a neighbouring hill. Do you happen to know when it may become active?

  • JohnConnorM John (@JohnConnorM) reported

    @chimenesuleyman I quite like Giffgaff (runs on O2 network) purely because they have very cheap options of SIM only that are monthly so you aren't tied down to a 18 month contract or whatever.

  • jessiemay1909 Jessie-May⚡️❤️ (@jessiemay1909) reported

    @giffgaff hi, I’ve had a nightmare trying to top up and it wouldn’t let me start a new goodybag early so I added credit to my account which I’ve done before but now the options have changed and I can no longer start a goodybag of £35 early. Can you help me please

  • ssbib85 Salford Citizen (@ssbib85) reported

    @giffgaff It’s the only thing you guys are missing and sadly it looks like it’s going to have to be an essential service for me. Please pass my request for WiFi calling up the chain for me Tasbiya. Thanks.

  • javaKrypt Stephen Jordan (@javaKrypt) reported

    I find PAYG SIMs to be great then die bc of throttling. I can barely load anything on VOXI anymore. #slow giffgaff: Jul '13-Jun '17 (3y 11m) Virgin Media: included with broadband package? (6m) iD: Jan '18-Oct '18 (9m) VOXI: Oct '18-Jun '21 (2y 8m) Three: Today - lets see...

  • JohnStumbles John Stumbles (@JohnStumbles) reported

    Mini survey of mobile phone providers: 1 @SMARTYMobileUK 💩 a bit crap but human webchat seems on the ball 2 @giffgaff 💩💩 helpful people but crap system 3 @VodafoneUK 💩💩💩💩💩💩 steaming pile of foetid dingos' kidneys in so many ways