Giffgaff outages and service status in Shepton Mallet, England
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- Giffgaff generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Lucie K (@Lucie84) reported from Midsomer Norton, England@giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.
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Jamie Malley (@JamieLichtie) reported from Frome, EnglandThe unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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BabyofAfrica® (@BabyofAfrica) reportedCurrently a free agent in search of a new club... Done with Vodafone after 12 years of service agreement 🤝 they won't offer me a new handset. Started with One2one in 2005 and thinking of going back to EE now. Giffgaff - tried them years ago, not bad... O2, never a fan of this company, they're too strict... Lycamobile, I like them and still do but I want big name... same goes for Lebara. My proposal: 💣 Unlimited UK mins & Texts I don't care about this, I'm more concerned about data... 💣 150GB to Unlimited Data £20/ month max... I need this ASAP...
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The Chumpasaurus (@TheGrumpasaurus) reported@giffgaff Trying to top up my mum's phone but you **** app has logged me out AGAIN. Can't log on because of the two factor bullshit sending a code to my other phone. You are ******* useless, your app is ******* useless.
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giffgaff (@giffgaff) reported@moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah
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josh (@ekitiketakaball) reported@giffgaff your signal is being horrendous, can I have an update?
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Emily gregory (@emilygreg22) reported@andysyers98 @giffgaff Wow what an awful attitude you have, by the look of your X account you are a landscaper imagine a customer talking to you like that, I bet you wouldn’t appreciate it.
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giffgaff (@giffgaff) reported@JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah
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giffgaff (@giffgaff) reported@HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade
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giffgaff (@giffgaff) reported@KielyFergus Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2
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kakarot (@kakarotx92) reported@giffgaff your mobile service is a disgrace. You should quit now instead of robbing
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DFitz (@DFitzwiliam) reported@giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation