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Giffgaff

Giffgaff outages and service status in Shepton Mallet, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie
    Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84
    Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • billyhoranuk
    billy horan (@billyhoranuk) reported

    @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

  • Gowithbazza1
    Barry (@Gowithbazza1) reported

    .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

  • idrees_suhail
    Suhail 🔥 (@idrees_suhail) reported

    @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • WoPosth
    区区本喵 (@WoPosth) reported

    I'm so disappointed about giffgaff suspended my SIM card. As a Chinese, I consistently feel discriminated by the rest of the world. I'm trying to exodus to a normal country to be treated like an ordinary earth human being. I just need some basic AI service natively as they are.

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

  • Michael70481373
    michael112411 (@Michael70481373) reported

    @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

  • RichaMa42314735
    Richa Malhotra (@RichaMa42314735) reported

    @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

  • Echo38N
    rae (@Echo38N) reported

    @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!