Giffgaff outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Lucie K (@Lucie84) reported 4 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  Jamie Malley (@JamieLichtie) reported 11 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fergus Kiely (@fergus_kiely) reported 7 minutes ago

  @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

• 
  Suhail 🔥 (@idrees_suhail) reported 10 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway

• 
  loo58 (@moaningminnie58) reported 12 minutes ago

  @giffgaff newish customer now reg blind I need help badly can I talk to someone?

• 
  Josh Jackson (@IamJoshJackson) reported 17 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Michelle🇺🇦 (@Mishishell) reported 19 minutes ago

  @giffgaff been having problems with data all day

• 
  JupitersBindi (@JupitersBindi) reported 19 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 20 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  Tom Adamczewski (@tmkadamcz) reported 21 minutes ago

  @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

• 
  Baluster (@baluster57785) reported 24 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?