Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 12/12/2025 10:25

December 12: Problems at Giffgaff

Giffgaff is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • SupremeSpazmoid Supreme Spastic 69 (@SupremeSpazmoid) reported

    @giffgaff your a bunch of THIEVES, i tried getting a 10 quid goodybag and the akrtime credit went down by 1p WHILE I WAS TOPPING UP, so i left it for tomorrow and went to bed, the next day my airtime credit has run out, that was my last tenner, GONE

  • kapilguptaaa kapil (@kapilguptaaa) reported

    @giffgaff Hi, My sim was illegitimately ported to GiffGaff by a HACKER. I have raised a complaint with O2 and Action fraud ref NFRC230305817142, please BLOCK this number before it is a misused mob: 07727663885

  • kapilguptaaa kapil (@kapilguptaaa) reported

    @giffgaff My sim was illegitimately ported to GiffGaff by a HACKER. I have raised a complaint with O2 and Action fraud ref NFRC230305817142, please BLOCK this number before it is a misused mob: 07727663885.

  • mummylynz Lynz (@mummylynz) reported

    @benno44775 @giffgaff It just won’t connect to network will connect with Wi-Fi just network says phone not allowed

  • Camlowandslow Cameron Robinson (@Camlowandslow) reported

    @DonaldPond6 @bt_uk @EE Take a look at GiffGaff, works on O2 network.

  • craig_herdman Craig Herdman (@craig_herdman) reported

    @O2 Tried to move from Giffgaff. Supplied PAC code etc and was supposed to happen yesterday. Phoned O2 at 17:30 and guy said there had been a technical issue and it would be resolved in the next four hours and would get an email to confirm. No email. Still on Giffgaff. @O2 ??????

  • benno44775 Benno (@benno44775) reported

    @Shanelee18577 @giffgaff Hi Shane Always On means you never run out of data. You get a set amount of blazingly fast 4G and 5G data, then a reduced data speed of 384 kbps from 8am to midnight

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @nickofmn0506 If you're facing issues with your network Nick, we would advise in getting in touch with our agents again regarding this, so we can investigate what is going on and help to resolve this. - giffgaff Jeanette

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported

    @giffgaff I have zero signal. Can't connect to mobile network. Troubleshooter says I need a goody bag or credit. I have it. What's going on? Wife is on O2 and her data isn't working

  • mathsnewby Mathsnewby (@mathsnewby) reported

    @giffgaff Won't let me log in (to order new SIM) despite me having reset password several times. Now wants me to text you from my phone - which I can't because I've lost the SIM. HELP!