Giffgaff outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Jamie Malley (@JamieLichtie) reported 36 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

• 
  Lucie K (@Lucie84) reported 55 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Jackson (@IamJoshJackson) reported 6 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  giffgaff (@giffgaff) reported 7 minutes ago

  @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah

• 
  Shark peppers (@yhm505037470433) reported 9 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.

• 
  9 wine (@Wine92023) reported 13 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  kelly (@purple_dragon25) reported 14 minutes ago

  @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

• 
  rominio (@omgrominio) reported 15 minutes ago

  @stereoliv lili knows places wtf is giffgaff

• 
  A.Brown (@_DundeePerfect_) reported 17 minutes ago

  @MaryKenny4 The only time you get contacted by say giffgaff as an example is when have not topped a number for so long and even then they don't phone, they'll text or email. To prevent Junk Calls, never give your main number to anyone other than F&F, Dr, Bank, Work/School, or get 2sim phone

• 
  Mike Izzard (@IzzardMike) reported 19 minutes ago

  @giffgaff Could someone please contact me as I have an issue with a Giffgaff account. Thanks

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @Mishishell No problem, Michelle - giffgaff Hannah

• 
  Suhail 🔥 (@idrees_suhail) reported 24 minutes ago

  @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway