Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 11/20/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (64%)

    Wi-fi (64%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff Haven't even figured out the community stuff yet... Good service for a new customer onboarding shouldn't be conditional on them psychically knowing to look for info - communicate service updates affecting onboarding & use it as an opp to intro where to find more info in future

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff Can you feedback to someone that the service issue needs to be VERY CLEAR on the page where you book a PAC transfer date? If @giffgaff can't currently process phone number transfers they shouldn't be letting people book them!

  • troyhunt Troy Hunt (@troyhunt) reported

    His data also had a username in it which he explained in his response to me: "[redacted] was my GiffGaff (Uk mobile phone network - subsidiary of O2 - Telefonica) username - this and the fact the survey was about GiffGaff tends to point to it being related"

  • scrofff jeeves (@scrofff) reported

    @ess_jay_em @O2 Yes. I use tesco and giffgaff which both use O2 Data stop start. On a minute basis. .Bridgwater area. Been going on for weeks now. Signal full 4g. But no data. There is definitely something not right . Agreed

  • Shazzarinski La Shaz⭐️ (@Shazzarinski) reported

    @giffgaff come on!! Please help me at least have a working phone number…it’s 2022!!

  • super_taxi SuperTaxi (@super_taxi) reported

    @giffgaff Visually, I can now see the 4g sign at the top of the screen. Hopefully normal service resumed....

  • DJMidarezaki DJMidarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼#NeverRishi (@DJMidarezaki) reported

    @AnnColl02782394 My problem isn't with Giffgaff, it's with Esure.

  • lissa1511 Mel (@lissa1511) reported

    @giffgaff is there an update or ETA on when service will be resumed? Website last updated 24hrs ago. Not a good start for a new customer!!

  • DanBettridge Dan Bettridge (@DanBettridge) reported

    @giffgaff Hi, there are no options that work for my issue and I have 2 days left until I lose my number. Can someone help please.

  • AnnColl02782394 Ann Collinson (@AnnColl02782394) reported

    @DJMidarezaki I actually think giffgaff are very good, but it's simpler to do things yourself. There is a box to tick on your account/payment page if you want to stop your automatic payments. Giffgaff doesn't work like other businesses