Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

Problems detected

Users are reporting problems related to: phone, wi-fi and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 03/26/2026 12:35

March 26: Problems at Giffgaff

Giffgaff is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Internet (22%)

    Internet (22%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • mrlister2000 Ace Mobile Tyres (@mrlister2000) reported

    @tescomobile Tesco Mobile use the O2 network, the same as GiffGaff

  • Mike_Shippers Mike Ship (@Mike_Shippers) reported

    @giffgaff I have 4 different sims with you on 4 different phones. My browser remembers my login details yet I keep being kicked out. Your system of logging in & trying to get help is ****. It is pathetic. In out shake it all about. If only signing in was as easy for me and

  • Ergun_Kazali Ergun Kazali (@Ergun_Kazali) reported

    @shirleyjones999 @giffgaff No, they piggyback on O2’s network.

  • nemopopp nemopop (@nemopopp) reported

    @tescomobile Nothing. Bought phone outright 4yrs ago, £8 pcm with Giffgaff since-not one problem in 4yrs

  • konrkonrkonr konr🌱 (@konrkonrkonr) reported

    .@giffgaff your data sucks in Preston supposedly because of a lack of towers please change it thanks (don't respond to this I don't want your social media nonsense just add more)

  • bensonio John Benson (@bensonio) reported

    @giffgaff missus got an unlocked phone - put her @ThreeUK SIM card in and it’s not recognising the SIM card? Can you help us fix this so she can use her new phone?

  • Tony_Ryan1892 Tony_R 🇵🇸 (@Tony_Ryan1892) reported

    @JackVTaylor @giffgaff I tried following their advice and its made no difference. They need to contact 02, actually address the issue and fix it.

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @giffgaff when I send texts it appears as another number to the recipient - can you help?

  • ThetaPost Theta (@ThetaPost) reported

    @giffgaff Urgent please. I need help as this is probably a missed call from an interview. - I urgenty need to know who called me today 30/03 at around 9:15 as in missed calls, the number says: "number is null" and I can´t call back, and I've got a please call me back voice mail

  • M0JCQ James M0JCQ (@M0JCQ) reported

    @ItinerantHam Had to do this for 2 months after moving QTH and waiting for BT. We both work from home. Setup phone as a hotspot, used Giffgaff initially, but O2 network was terrible, switched to SMARTY on the 3 network and it worked flawlessly. Best network depends on your area 🤓