Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 03/20/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (33%)

    Phone (33%)

  2. Wi-fi (33%)

    Wi-fi (33%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • AsadM_11 A (@AsadM_11) reported

    Imagine having virgin media broadband which is broken 24/7 and then giffgaff for data which doesn’t load up anything 😭😭

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @WarlockSkills Some phones connect differently and have stronger/weaker signals. Try placing your SIM in a different phone if possible to see if anything occurs with your signal. - giffgaff Jeanette

  • musichqhull Darren Bunting (@musichqhull) reported

    @giffgaff I've already done this, 10 minutes down the road I can get 20+ mb - its certainly this area of the City that has very poor coverage. In the past I could get up to 8mb here but over the last month its got slower & slower.

  • eliza_psychic Eliza (@eliza_psychic) reported

    @giffgaff Highly recommended. I got a refurbished iphone 6 for £69, arrived next day, looks good as new, good battery life, no problems whatsoever. Great value.

  • TheAngelicVA TheAngelicVirtualPA (@TheAngelicVA) reported

    @giffgaff Would be great if you actually fixed the phone mast so I get a phone signal. A week and you’re charging me for the privilege of not having any service unless I go out for a walk to the next working mast area. Thank you giffgaff for ensuring I can’t call my family at home.

  • Matt_Evs95 Matt Evans (@Matt_Evs95) reported

    @MattEva64025022 A variety of ways. For example, EE primarily use it as a method of customer service, aiming to respond to customer queries as quick as possible. GiffGaff meanwhile create more jovial content, and like to chat about things like what toppings they like on their pancakes.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AsadM_11 We're very sorry to hear this. Please can you provide your full UK postcode via DM. So we can check for issues in the area - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @EJWoolf Hi Emma. You would need a PAC code to be able to transfer your number to any network. However, you can request a PAC code by texting the word PAC from your current network SIM to 65075. - giffgaff Emer.

  • WarlockSkills The trees speak Latin (@WarlockSkills) reported

    @giffgaff I can’t seem to send you a dm without needing a verification text but since my signal is down that’s impossible so I’ll send you it here i don’t mind - NE347RB

  • AngelaBurch Angela Burch (@AngelaBurch) reported

    @giffgaff you know what would be a good idea for a phone network... to have a phone number yourselves to actually speak to your customers.