Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 03/31/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (23%)

    Wi-fi (23%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • HeasonRichard Richard Heason (@HeasonRichard) reported

    MONEY IS BROKEN LESSON 221 Today, I am going to explain a particular problem that I have with my smartphone. This device was a gift about 3 years ago from Chris Ross who left us 2 years ago or so. At the time it had a Giffgaff SIM on it which I messed up, all my own fault.

  • lauraannenic Laura Nicholson (@lauraannenic) reported

    @giffgaff trying to redeem a voucher can you help?

  • headbarnesy gerry barnes (@headbarnesy) reported

    @kirky0110 Your provider is Giffgaff, you have no contact or contract with O2, other than it’s the network Giffgaff use. I am no fan of O2 either, but Giffgaff have been superb

  • ejtheginger EJ (@ejtheginger) reported from Blackburn, England

    Tales of Mother: So my mum calls me up and asks me to 'fix her phone'. What she means is that she has a second phone she wants everything transferring to, and has got the pak code for her to take her number to GiffGaff. I rock up...

  • imagni TRiPPY (@imagni) reported

    This is my luck lol. I don't want to switch networks, I love Giffgaff but this sucks :<

  • dantheman098765 Dan (@dantheman098765) reported

    @gowithbazza @O2 Giffgaff uses o2’s network

  • AlertaEstar ❌ Estar Alerta❌ (@AlertaEstar) reported

    @giffgaff I've noticed that the request /auth/remember-member/ was successful on the laptop, that's why I can log in. Unfortunately, I still have cache/CORS problem on the mobile phone, maybe it will be fixed automatically after some time.

  • J3XLCartwright Jake Cartwright (@J3XLCartwright) reported

    @giffgaff What is your policy on keeping numbers alive on your network? For example, I will be using a connection on your network, but not that often. How often would I need to make an outbound call to retain the number?

  • JackpWild JackPWild (@JackpWild) reported

    @giffgaff hi I'm currently spreading the word that buying a "as new" phone from giffguff is a BAD idea.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jessica_cropper Hi Jessica. We're really sorry to hear this, we can completely understand how disappointing this must be. If you've raised a case, can you please respond there and our agents will be able to help you with this. - giffgaff Tasbiya