Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 03/18/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (34%)

    Phone (34%)

  2. Wi-fi (33%)

    Wi-fi (33%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DJLTime DJ L TIME (@DJLTime) reported

    @giffgaff Used to be so good, full of praises for this company,it really has gone down the pan 🙄 currently looking elsewhere now,would avoid these,now about to process complaint to ofcom

  • ProjectDetect Paul (@ProjectDetect) reported

    @giffgaff I’ve always been a loyal customer, been with you guys for years and years. I’ve noticed tonight that smarty is doing 200gb a month for £17 with unlimited talk and txts. I’ve been getting 50gb for £15 🤔. Few friends are switching over tomorrow, I’m thinking of doing the same.

  • amicillouk Antonio (@amicillouk) reported

    @giffgaff is confused and keep sending me messages that my phone is abroad in the EU. You have serious issues with EU in general in this country due mostly to bless ignorance but please stop harassing with wrong information. My phone has been camping in UK for weeks now

  • AmbyNavy Amber (@AmbyNavy) reported

    @pheebiess Most UK networks are lucky in that they either share masts or, in the case of giffgaff, they run on the infrastructure built by o2. It bewilders me how poor the standard infrastructure is across NA and how it varies every dozen miles so massively.

  • ZRaceXXII Zacharay Race-Lonsdale (@ZRaceXXII) reported

    Been with @giffgaff for over 5 years now and it seems like every year goes by the internet and signal service is just getting worse and worse. Living in a 5G area and yet struggle to provide me with good internet. New provider it is.

  • Tiptonsaddler Adam (@Tiptonsaddler) reported

    @1BenBaller @giffgaff Think I’ve solved the issue. Changed to a PAYG EE sim the last couple of days. Haven’t had a single call drop out, no ‘call failed’ and internet has been great. No point me giving postcodes etc as I deliver all over the country so the problem isn’t in a specific area.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @amicillouk It may be worthwhile setting your phone connection to manual, so that it stays on the giffgaff network at all times, to see if this keeps occurring. If it does, reach out to our agents. - giffgaff Jeanette

  • louisandre Louis André (@louisandre) reported

    Hey @giffgaff, we’ve topped up our account by £20 for data roaming and have never been credited. Tried to reach you twice about it and messages don’t go though. Could you pls help cause money’s been debited from our bank account 🫤?

  • woldsweather Trevor Appleton (@woldsweather) reported

    @giffgaff My wife's phone has never had a signal when away from home for 2 years GG said change sim have done no change. I have to phone here to get it working. How to I switch provider ?

  • katrotsky ben diver (@katrotsky) reported

    Giffgaff actually is a great service provider but I’m not that much of a fan of them sending me bills of exactly how much money I spent when I call my overseas fam, pay per minute is so not the vibe for catching up with oma