Giffgaff outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Lucie K (@Lucie84) reported 12 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  Jamie Malley (@JamieLichtie) reported 15 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhoda (@UkRhoda) reported 7 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  Stu 🇬🇧 (@vis_unita) reported 11 minutes ago

  @steabb73 So the phone and calls plan from Vodafone is crap? I figured that so maybe I should just move my business phone to giffgaff or some such plan and connectivity will cease to be a problem?

• 
  Spongboob Squitpants (@SpongboobSpants) reported 13 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

• 
  MRP (@MRP_YT) reported 22 minutes ago

  @giffgaff All this took me nowhere. Please provide customer phone number for me to phone.

• 
  John Younghusband (@nenamewilldo) reported 23 minutes ago

  @giffgaff stolen phoen everyday occurrance yet nowhere is there guidance on your stupid website

• 
  giffgaff (@giffgaff) reported 23 minutes ago

  @SpongboobSpants No problem. Take care - giffgaff Hannah

• 
  billy horan (@billyhoranuk) reported 25 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Josh Jackson (@IamJoshJackson) reported 30 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 32 minutes ago

  @giffgaff Sir, I have already emailed you about this issue. Please help me resolve it. I raised my voice here only because I need your help. Kindly look into my case. Thank you.

• 
  giffgaff (@giffgaff) reported 33 minutes ago

  @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah