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Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 23% Wi-fi (23%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Lucie84
    Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

  • JamieLichtie
    Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • stardust_junkie
    Chloe Dyas (@stardust_junkie) reported

    @giffgaff I’m getting really fed up with rarely having 3/4G signal now. It was down for months last year, came back briefly and now gone again. TN38 area. Gonna change provider at this rate.

  • HamieJones
    Hamish Jones #FBPE #3.5% 💙 #BLM (@HamieJones) reported

    @Charlie__Tweets @giffgaff @thevoiceuk I’d settle for a service that works

  • barnstormed
    Matt (@barnstormed) reported

    @giffgaff I've just checked your 5G frequencies against that of the @OnePlus_UK 9 Pro which I have on order, and I can't see them. Am I right about this? Will I get 5G on your network using this phone?

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @_r__o__7 We were carrying out some planned maintenance work on our website between 23:00 – 03:00. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • hhaarrryyyy2020
    Andy (@hhaarrryyyy2020) reported

    @giffgaff Problems in my area? It's been like this since I joined back in the day. 😭 Shame really as the prices are not really anything to shout anymore either. WiFi calling? What's that? Give us ya card details for a 5G goodiebag....nah. All round lacking and shocking call quality too.

  • Luisa_Blando
    Luisa Blando (@Luisa_Blando) reported

    @giffgaff is there a problem with the Android app? My dad can’t log into his app. Works on iOS and browser just not Android, nothing happens after you press login, uninstalled multiple times

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @stardust_junkie We're very sorry to hear this, Chloe. Please can you provide your full UK postcode. So we can check for issues in the area - giffgaff Jade

  • gavinstarling
    Gstar (@gavinstarling) reported

    @WSCCTS how would I go about making a complaint about @giffgaff I am unhappy with what appears to be a process designed to make it difficult to get my phone back after receiving an offer way below their advertised offer.

  • evebounce
    A (@evebounce) reported

    2 minutes into activating my Giffgaff sim and my service is already poor

  • boyer_89
    l30¥£R (@boyer_89) reported

    @giffgaff @O2 can I get an update on the mast that is still currently down in the ch41 area fed up with the crap signal whats the time frame for a fix or a new mast being erected