Giffgaff outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Lucie K (@Lucie84) reported 20 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  Jamie Malley (@JamieLichtie) reported 26 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fergus Kiely (@fergus_kiely) reported 7 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 8 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  Simon (@Simonli127) reported 9 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  homelander (@jtbbtnt54249) reported 9 minutes ago

  @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 10 minutes ago

  @O2 @giffgaff I kindly request you not to deactivate my SIM +44 7935 828383. I’m currently in Pakistan, but this UK number is very important to me because several of my official accounts are linked to it. Please help me keep the number active. I would really appreciate your suppo

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  MRP (@MRP_YT) reported 12 minutes ago

  @giffgaff All this took me nowhere. Please provide customer phone number for me to phone.

• 
  伐无道！ (@hungxuto110236) reported 12 minutes ago

  @giffgaff giffgaffIf you are not providing the service, please refund my prepaid amount. Thank you.

• 
  Baluster (@baluster57785) reported 13 minutes ago

  @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah