Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 11/22/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (64%)

    Wi-fi (64%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DMrsdn David Marsden (@DMrsdn) reported

    @giffgaff Thanks Jeanette, I see the issue with the incorrect URL in your @giffgaff app has just been resolved but the offer has also changed from £25 for any @iSmashUK repair to £30 for screen repairs…sadly irrelevant. Thanks anyway

  • daniel_hoo_04 Daniel Hooley (@daniel_hoo_04) reported

    @giffgaff hi my dad is in tenerife, his calls are working but his data isn't working, any help to fix this?

  • X0X0_laurenx Lauren 🖤 (@X0X0_laurenx) reported

    @giffgaff Hi, I’ve received a text message from you saying I’ve struggled to make a call overseas but I haven’t! Is this a scam? Please help!

  • mollyrai Molly 🌻 (@mollyrai) reported

    @giffgaff is your network down in Manchester?

  • cristobalypunto Cristóbal Cortés-Monroy (@cristobalypunto) reported

    @giffgaff Very bad service, I still feel cheated and attention, never overload a package, plan or new recharge before finishing the current one, even if it is expired... Well, they will not be able to use it until the last day of expiration ends. Therein lies the secret to fraud. Sorry!

  • alicetownsend_ Alice (@alicetownsend_) reported

    @sliippr If you need a sim, O2 (and therefore also giffgaff) still have free EU roaming. I’d recommend getting a giffgaff sim because they are super cheap - mine is £10 a month for 15 GB and it’s not a 12 month contract, you can cancel it whenever you want

  • meowlaurenrose Lauren (@meowlaurenrose) reported

    My 3G is not working at all. What is going on @giffgaff. According to the app I have plenty of data left so this makes no sense.

  • Helen8693 Helen Harrison (@Helen8693) reported

    @giffgaff Is there anyway to get help without logging into my account? I can't log in, the verification code isn't being sent and I need help. Every time I contact an agent it goes to my 'messages' on my account ... but I can't log in. Super unimpressed by how ridiculous this is

  • IndiusMaximus Alex 🇧🇲 (@IndiusMaximus) reported

    @giffgaff why is your 4G as slow as dial up and why does 5G not extend outside of 5 miles from London?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @rebster4s You just need to select 'continue' under not a member, and follow the on screen instructions. Whenever you're asked for an incident number, you can select 'I don't have an incident number', and then 'Make a complaint' to continue. – giffgaff Ann 2/2