Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 02/20/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • QuistSylvanus Donald Sylvanus Quist (@QuistSylvanus) reported

    @giffgaff @TMBCurrie Watch me stop useing your network stopping my payment now till I get myself an other

  • manx_maid Stephanie Brooke (@manx_maid) reported

    @O2 @giffgaff I have been driven to where there *is* a signal for half an hour (if I make a call, it works, but I get "conditional forwarding activated*) I suspect they may have been using a Vodafone 3G mast which has just been switched off, so forcing everyone to get a 4G something 😠

  • SigniusNetworks Signius (@SigniusNetworks) reported

    I been with @giffgaff for about 12yrs now, but I seriously wish they had a proper customer service support phone number. When you got an urgent issue this archaic message support system is unfit for purpose in 2022.

  • H333 Helen (@H333) reported

    @MadAlix14 Thanks but none Think am going to have to go into 02 shop tomorrow and plead that GiffGaff uses that network

  • Makman40990018 Makman (@Makman40990018) reported

    @O2 Is supposed to be reliable. Assured me to be on their service by 31/3/22 and still nothing. Meanwhile my giffgaff stopped working as @O2 transferred my number.... Would be nice to have some explanation ASAP!!!!

  • DylanTeague Dylan Teague (@DylanTeague) reported

    @giffgaff Thanks. Yeah I understand but I think there should be actual help in cases of possible fraud. Your prices aren't as competitive as they used to be, I'm tempted to leave for a company with a helpline after this.

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported

    @feed_md @giffgaff Usually when abroad I get a local SIM, but that just for a few days. Haven’t travelled anywhere for a couple of years now, though! If there’s any issue I’ll be onto the credit card company, and it’s “only” £10.

  • mm0jxi John Innes (@mm0jxi) reported

    @MoneySavingExp Never understood paying so much for a phone contract, Samsung A51 £200 with trade in and £8 per month on Giffgaff

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @gm8arv So long as the device is unlocked to all networks, or locked to O2 you should have no issues using the giffgaff SIM card, David. However, we do not offer data only bundles, only monthly goodybag bundles with calls, texts and data included (1/2)

  • AWaters_1992 Alex Waters (@AWaters_1992) reported from Brownhills, England

    @mrswils76353408 @giffgaff Must be the more users that sign up to giffgaff the slower their network gets? It was mint until 2022...