Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 02/18/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (24%)

    Phone (24%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mayaaargh Hi Maya. If you still have no service, please DM us your full postcode and we'll check for any issues in your area. - giffgaff Janine.

  • peterqbrook 🐝 Peter Brook 🐝 (@peterqbrook) reported from Cranbrook, England

    @giffgaff why is the HMRC text scam reporting number blocked from phones on your network? Why won't you allow reporting/complaints without iemi numbers.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • LouiseVoss1 Louise Voss (@LouiseVoss1) reported

    @hkist @vodafone I had to resort to writing a short play, sending it to the Vodafone CEO, and then getting an article about it printed in the Daily Express to get them to sort my issue! I wish you luck. My life is infinitely better now in with @giffgaff .

  • Kellywillpaint1 Kellywillpaintyou (@Kellywillpaint1) reported

    @giffgaff I have a frustrating problem. Giff Gaff has randomly stopped letting me log in, via the app, via a browser phone/or laptop. I’ve reset the password, but I still can’t login... You have a AskanAgent option, however when I click on it I’m redirected to the login page.

  • alnic69 Alex (@alnic69) reported

    @giffgaff with 02 you can call 202 but I have no idea what to call to get hold of giffgaff customer services. Not been on the network for long and already thinking about leaving

  • josh_leeming90 Josh Leeming (@josh_leeming90) reported

    @EmmaDoone @TalkTalk Cancel any payment due to go out to them and sign up to a new company. In the meantime get them a WiFi dongle and a giffgaff sim to connect too ... I was previously with talk talk and they were useless. Hope they get sorted!

  • ReligionCanWait Four13 (@ReligionCanWait) reported

    @giffgaff Fantastic. Issue is I am not able to get phone with sim online. I click on continue and it keeps loading. Any idea if I can go to the store and get it done? I am in Staines, Surrey.

  • todorokimv ­yas (@todorokimv) reported

    @juminmeow @chargekami ive tried but my phone service ppl (giffgaff) have it blocked 💔

  • russelljones26 Russell Jones (@russelljones26) reported

    @giffgaff Still can’t login into my account using my phone, same reply as last week not 2002 thanks