Giffgaff Outage Report in Shepton Mallet, Somerset, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (58%)
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Phone (21%)
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Internet (13%)
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Total Blackout (8%)
Community Discussion
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Giffgaff Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Jamie Malley
(@JamieLichtie) reported
from
Frome, England
The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…
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Lucie K
(@Lucie84) reported
from
Midsomer Norton, England
@giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@cityboydan88) reported
@giffgaff I have been unable to access my 4G the last 3 hours, can you confirm if you are experiencing service issues please?
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𝙳𝚊𝚗 𝙼𝚌𝙽𝚎𝚒𝚕
(@TheMcVariations) reported
@giffgaff Hi - done all that, same issue. Have always used Safari on iOS and OSX, never a problem until now…any recent issues?
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surftrev-1
(@Surftrev1) reported
@giffgaff joke of a company with zero customer service…no phone number and they actively steer you to bullshit q&a that is never what your problem is…
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LOVE FOOD CIC
(@lovefoodcic) reported
Rant for today - the battery power on my refurbished @giffgaff phone is rubbish & it barely lasts until lunch time, so I have to carry a charger all the time. I've messaged & been told I can send back for repair but it could take up to 10 days. Anything else you can do to help?
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Oliver Fytche-Taylor
(@OllyFT) reported
Leaving @iD_Mobile_UK after many years due to the terrible Cust service...simply trying to upgrade but some glitch has prevented doing it online. 2 x online chat attempts, wasted 2hrs+ trying to resolve Promised 2 call backs, none received. Had enough, off to @O2 or @giffgaff
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Ben Baller
(@1benballer) reported
@TheMcVariations @giffgaff Hi Dan, I believe this was a reported issue. Is it still ongoing?
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Helen Breese
(@Helen_Breese) reported
Hi @giffgaff I spent a month waiting for you to send me a replacement handset, you've sent me a faulty one, please can someone reply and actually help?
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Mark Cruise
(@CorkLike68) reported
@giffgaff how do you allow clearly suspicious payments be taken from my bank! I’m not a customer, never have been but in the space of two days you have removed £250 from my account and I have no way to contact you UNLESS I SET UP AN ACCOUNT!
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Sam I
(@samwich2) reported
@giffgaff Ah, I can't send a DM as twitter want me to re-verify my account by sending me a text and I have no signal 😭. I have been at 3 different postcodes over the day and all have had no signal.
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Mark Cruise
(@CorkLike68) reported
@giffgaff Already done all of that just can’t find anyone at your end that cares enough to help or properly investigate. And no I haven’t shared my card or details with anyone ever!!