Giffgaff Outage Report in Shepton Mallet, Somerset, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Giffgaff
Giffgaff is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (51%)
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Phone (20%)
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Internet (16%)
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Total Blackout (12%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Lucie K
(@Lucie84) reported
from
Midsomer Norton, England
@giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.
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Jamie Malley
(@JamieLichtie) reported
from
Frome, England
The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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WIB
(@Whoisblaxx) reported
@giffgaff @O2 day 2 with no service at all, with no time scale of the problem being solved either.
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naja_return
(@naja_return) reported
@giffgaff why do giffgaff not allow me to login to website when I am abroad? Isn't that a bit lazy on securing your site? I have to VPN back to UK in order to login to my giffgaff account. very annoying.
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WinnstonAve
(@WinnstonAve) reported
Hello @giffgaff - any idea why my phone hasn’t had any signal all day? Been in London as normal but just not working.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@SigniusNetworks You may be picking up 5G, if that's what your phone is showing, but there may be an issue in the area, causing the slow speeds, which is why we've asked for your full postcode via DM. - giffgaff Jeanette
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Terrell Coleman
(@munshiyadav30) reported
@giffgaff If You Think I Am Bad Then You’re Wrong, I’m The Worst.
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Störtebeker_tribute_act
(@rooftopjacks) reported
@slowcrushh just cover every ridge with wind turbines with mobile transmitters hanging off all of them. (btw don't blame giffgaff coz they still piggyback off the O2 network, dfon't they?)
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🇺🇦🇬🇧 The Weekly Gripe 🇬🇧🇺🇦
(@WeeklyGripe) reported
@gpaddon83 @giffgaff Did you get your issue resolved Graham? I'm deeply concerned about the support system. The last agent didn't appear to be aware of the history of the support ticket.
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Beth LeBeau
(@BethLeBeau) reported
@SlumberlandRecs @ducksltdband Now that you mention it I feel like I might have had trouble activating a Virgin Mobile SIM once. I know Three and GiffGaff worked for sure
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Signius
(@SigniusNetworks) reported
@MrSaffron @thinkbroadband 3.41Mbps Up & 0.15Mbps Down on @giffgaff 5G & it's often so bad I have to disable 5G & force 4G only.
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Joe Butler
(@JoeButler4766) reported
@giffgaff - I’ve just received a SIM card using my address but someone else’s name. Can you please investigate. I’m not a customer (and do not wish to be) so I have no way of speaking with an agent.