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Giffgaff

Giffgaff outages and service status in Shepton Mallet, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Lucie84
    Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

  • JamieLichtie
    Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Bangkok_Butcher
    Bangkok Butcher (@Bangkok_Butcher) reported

    @Ajarncom I only have to call the UK from time to time. Best option I found was to order a Giffgaff SIM (or esim), stick a fiver in it and just top up when required. It usually connects to the AIS network here so calls etc all good. Serves 2 purposes with being able to receive UK SMS also

  • lubbocksmith
    Nathan Lubbock-Smith (@lubbocksmith) reported

    @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    Raised a complaint with GiffGaff - still no reply??!!

  • ekitiketakaball
    josh (@ekitiketakaball) reported

    @giffgaff your signal is being horrendous, can I have an update?

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

  • MaryHawk90908
    Mary Noonan (@MaryHawk90908) reported

    @itvMLshow Hello Martin, after one of your shows I took advice on changing my mobile service provider from 02/virgin media to Giffgaff, sadly I didn't check the end date and landed up paying £107 as I was 10 days early.Just a warning to others!

  • KarenSwimSwim
    Karen SwimSwim (@KarenSwimSwim) reported

    @giffgaff URGENT FRAUD – My giffgaff SIM appears to have been fraudulently transferred to another device today. My phone suddenly lost service and I can no longer log into my account. Please immediately suspend the SIM and lock the account to prevent misuse. ***417

  • giffgaff
    giffgaff (@giffgaff) reported

    @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

  • giffgaff
    giffgaff (@giffgaff) reported

    @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.