Giffgaff outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Jamie Malley (@JamieLichtie) reported 2 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

• 
  Lucie K (@Lucie84) reported 48 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G (@esnw33430) reported 5 minutes ago

  @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

• 
  MSec (@_msec_) reported 6 minutes ago

  Ah apparently @giffgaff no longer offer free EU Roaming the greedy *****. Well I needed a reason to finally switch good job you lost a customer over £8. Pricks.

• 
  Who Dey From UK (@WhoDeyFromUK) reported 8 minutes ago

  @giffgaff full signal and 4G yet mobile internet is not working… y’all having issues?

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade

• 
  SMPT (@SMPT799053) reported 12 minutes ago

  @Woody3704 @crip72012 @hewantswealth Giffgaff uses the O2 network

• 
  Bob McLobb (@BMclobb) reported 18 minutes ago

  @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 20 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Woody Knows (@Woody3704) reported 27 minutes ago

  @crip72012 @hewantswealth I had O2 for a long time and it was fine for work and making calls Until I needed an actual good network with consistent uptime and no 300 ping when I'm playing online games. Giffgaff runs smoother. For what I use it for anyway. That 6 quid extra is honestly whatever.

• 
  giffgaff (@giffgaff) reported 29 minutes ago

  @fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  o RLY (@rly_o12) reported 30 minutes ago

  @giffgaff my giffgaff has been no service since Monday afternoon and I can’t get into my account so I need help here please?