Giffgaff outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Jamie Malley (@JamieLichtie) reported 8 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

• 
  Lucie K (@Lucie84) reported 34 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sable (@SableVex) reported 4 minutes ago

  @Ricky_ting777 @dbcxptures Strange, I spend most of my days in the country or near/on farms and it has done a full 180. Was giffgaff for years until this issue forced me to try something new

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 7 minutes ago

  @giffgaff I have already emailed you. The purpose of raising my voice here is for you to listen to my concern, not transfer me elsewhere. Please help me.

• 
  9 wine (@Wine92023) reported 7 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  Ari 🦭 (@goodphealings) reported 11 minutes ago

  @elizaisonfire It was a promotion for Giffgaff. They did a campaign where you could hire 1 of 13 "tools" and if you used it in a video you would get free cell service for a year and a chance to win money. Anyone could enter. Dan choosing the gimp of all the tools was just... him being dinof.

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 15 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  iampimpmummy (@vanessa210370) reported 18 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff

• 
  Jo 🤍 (@Joa_Lipa) reported 18 minutes ago

  @giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently

• 
  UKAnabolic (@Ukanabolic) reported 18 minutes ago

  @CallumLyon Water meter fitted bills went from £69pm to £29. Car insurance £30 pm, phone on giffgaff £6pm and free calls and texts to others on same network. It isn't hard.

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @Bozibozai We have our own support system through your account. Are you able to log into your account? - giffgaff Hannah