Giffgaff outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Lucie K (@Lucie84) reported 23 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  Jamie Malley (@JamieLichtie) reported 39 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle🇺🇦 (@Mishishell) reported 1 minute ago

  @giffgaff been having problems with data all day

• 
  iampimpmummy (@vanessa210370) reported 2 minutes ago

  Hello day 2 off no service, can someone message me @giffgaff

• 
  Clem Fandango (@ColonyScotland) reported 2 minutes ago

  @skelpitheid @SSalyers2 I purchased two from Amazon and i use Giffgaff SIM as my internet supplier....never had a problem. If you go for the model ' Poco ' , super fast and reliable.

• 
  Steve (@alpherah) reported 3 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  pandy busy (@Doge_Of_WallSt) reported 6 minutes ago

  @giffgaff Do not use their service. The service is terrible.

• 
  Stevio (@Rothbury01669) reported 7 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 8 minutes ago

  @giffgaff that's it **** off. I'm getting a couple of EE sims as your app, your service and YOU are ******* useless. A waste of ******* time and effort. ******* clowns.

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 16 minutes ago

  @giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 19 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported 22 minutes ago

  @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.