Giffgaff outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Lucie K (@Lucie84) reported 34 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  Jamie Malley (@JamieLichtie) reported 57 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 2 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported 4 minutes ago

  @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

• 
  Lilith Tuylor (@lilith15016) reported 5 minutes ago

  @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

• 
  Fergus Kiely (@fergus_kiely) reported 6 minutes ago

  @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

• 
  I L (@iluyimbazi) reported 8 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette

• 
  kakarot (@kakarotx92) reported 16 minutes ago

  @giffgaff that is it. Had enpugh of your **** signal and slow service. Goodbye

• 
  Baluster (@baluster57785) reported 16 minutes ago

  @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

• 
  o RLY (@rly_o12) reported 16 minutes ago

  @giffgaff my giffgaff has been no service since Monday afternoon and I can’t get into my account so I need help here please?

• 
  giffgaff (@giffgaff) reported 17 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade