Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 03/23/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (35%)

    Phone (35%)

  2. Wi-fi (30%)

    Wi-fi (30%)

  3. Internet (20%)

    Internet (20%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaBoylesMedia Lisa Boyles (@LisaBoylesMedia) reported

    @PurpleTuesNov Hiya, I'm trying to register my organisation (giffgaff). I'm having issues with the Google Map integration, so I'm not sure if my submission has gone through. Is there someone I can email/DM to chat with about it - and next steps?

  • ijjeeezy I, (@ijjeeezy) reported

    @comrade_chungus @giffgaff I purchased a phone from giffgaff and it was fine there customer service is always helpful im certain they will do everything possible.

  • comrade_chungus ??? (@comrade_chungus) reported

    Photo 2 shows the absolute cheek of their subsequent trade in quote for my near-perfect iPhone X. £29 offered down from £145 due to some non-existent 'screen burn' Incredibly shady practice from @giffgaff, to first send me a non as described product and then subsequently...

  • TishtaSharma Tishta Sharma (@TishtaSharma) reported

    @giffgaff What's happening? It's been two days that the network is unavailable. Today it is worse. I could hardly send this reply after hours of trying. Please fix it ASAP. Working from home is a struggle.

  • comrade_chungus ??? (@comrade_chungus) reported

    @giffgaff A. Dispatching your refurbished phones B. Assessing and quoting for 'recycled phones' How can I make this complaint please? PS keep up the great work on here social team, I feel sorry for you having to work for these jokers and deal with these complaints.

  • SoNowUknow2 James (@SoNowUknow2) reported

    @O2 I have an iphone that I have had for years and I now find it is locked to O2. I was using a giffgaff sim so no problem until now. I want to unlock the iphone to any network as a backup. I do not have an O2 account. Can you help me unlock my iphone?

  • jasonbould Jason Bould (@jasonbould) reported

    @giffgaff To be fair, I have not, but thanks for pointing me in that direction. I'll give it a bash. The WiFi calling is a serious issue though at home, there's barely any signal on any network but at least with WiFi calling I'm covered.

  • HelenKathTom Helen K Tomlinson (@HelenKathTom) reported

    @MartinSLewis £6 per month with giffgaff because it's good service and community

  • hollyabe10 Adedamola Abe ˢᵀ (@hollyabe10) reported

    @kaylathea_ @Iolachristina @victoriasanusi Bought iPhone on giffgaff I was so surprised when they delivered it and I even pick ‘good’ it’s so new and it’s been a year now no problem with the phone

  • Bostonian7119 The Bostonian (@Bostonian7119) reported

    @giffgaff I haven't received an email to reset my account. I just want to cancel my subscription please.