Giffgaff

Giffgaff Outage Report in Shepton Mallet, Somerset, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shepton Mallet, Somerset, England 12/31/2025 03:10

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • thedhruvs DS (@thedhruvs) reported

    @giffgaff Yes I did and since then the text are not working. I am flagging this issue everyday but your support team hasn’t made any progress. It has been around three weeks.

  • ejblackburn Ed Blackburn (@ejblackburn) reported

    @JamesTurner37 The take away James, is why are you with O2? GiffGaff is the same network, offers zero customer service but is a fraction of the price.

  • lisadoe24 Lisa Doe (@lisadoe24) reported from Cowbridge with Llanblethian, Wales

    @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

  • JimAturity Jim Ature (@JimAturity) reported

    @Giffgaff so frustrated you don’t have a customer services number when I really need you. How can I speak to someone? Please don’t ask me to go through the suggested options on your website...

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Vrntvr We're sorry that you're having issues Sébastien. Can you please send us a DM with your full postcode and we'll see if there is anything going on. - giffgaff Jeanette

  • elibaz95 eli (@elibaz95) reported

    @giffgaff awful company. Returned a phone to them it’s been over 2 weeks (the UK law for receiving a return and refunding) since they received it and no refund instead I’m told they are checking with their warehouse or whatever so can’t refund. Definitely avoid

  • karenheath13 karen heath (@karenheath13) reported

    @giffgaff Giffgaff is never having to say sorry

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BobFlem25914696 Hi Bob. It can take up to 24 hours from your port in day for your service to be fully up and running. During this time we recommend that you reboot your phone off and on again a few times, to help speed this up - giffgaff Jade

  • Ange_K1 Angela (@Ange_K1) reported

    @jamescummings @giffgaff I believe they use the O2 network

  • M_L_Shortall Maddy Taylor (@M_L_Shortall) reported

    @giffgaff hey guys I’m trying to ring an 0845 number but I get a message I’ve ran out of minutes (good at renewed a couple of days ago/unlimited mins). Can you help please?