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Giffgaff

Giffgaff outages and service status in Frome, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Frome, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • gbtully
    Glenn Tully (@gbtully) reported from Melksham, England

    @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

  • Lucie84
    Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

  • JamieLichtie
    Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • cyberco
    . (@cyberco) reported from Bathford, England

    @m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • vanessa210370
    iampimpmummy (@vanessa210370) reported

    Hello day 2 off no service, can someone message me @giffgaff

  • Echo38N
    rae (@Echo38N) reported

    @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

  • KyahMusic
    Kyah_Music (@KyahMusic) reported

    @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

  • SpongboobSpants
    Spongboob Squitpants (@SpongboobSpants) reported

    @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

  • vanessa210370
    iampimpmummy (@vanessa210370) reported

    Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff

  • SnakeKongin
    Snake Konginchrist (@SnakeKongin) reported

    giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

  • johnait72020789
    John Aitken (@johnait72020789) reported

    @giffgaff my bank account the other day was hacked but the bank stopped it so my account is blocked until I get my new card. My month payment hasn’t gone through because of this issue

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • Simonli127
    Simon (@Simonli127) reported

    @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

  • giffgaff
    giffgaff (@giffgaff) reported

    @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2