Giffgaff outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  Jamie Malley (@JamieLichtie) reported 14 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

• 
  . (@cyberco) reported 17 minutes ago from Bathford, England

  @m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

• 
  Glenn Tully (@gbtully) reported 29 minutes ago from Melksham, England

  @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

• 
  Lucie K (@Lucie84) reported 44 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Woody Knows (@Woody3704) reported 51 seconds ago

  @crip72012 @hewantswealth I had O2 for a long time and it was fine for work and making calls Until I needed an actual good network with consistent uptime and no 300 ping when I'm playing online games. Giffgaff runs smoother. For what I use it for anyway. That 6 quid extra is honestly whatever.

• 
  Bangkok Butcher (@Bangkok_Butcher) reported 4 minutes ago

  @Ajarncom I only have to call the UK from time to time. Best option I found was to order a Giffgaff SIM (or esim), stick a fiver in it and just top up when required. It usually connects to the AIS network here so calls etc all good. Serves 2 purposes with being able to receive UK SMS also

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 5 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  heather ττ ⌐🆇-🆇 (@heather11666) reported 7 minutes ago

  @YvonneM28 @Holz_mfc Same here with giffgaff which just like Sky uses the O2 network. Am considering switching to 3 network (maybe Smarty) to see if it works any better.

• 
  Fergus Kiely (@fergus_kiely) reported 7 minutes ago

  @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

• 
  Fred (@fred6279) reported 9 minutes ago

  @cyrilnotes @Fremond_ Go to an MVNO network. Essentially of them except Giffgaff have the same priority as regular customers on the main network. Voxi uses Vodafone and Three and is very cheap so I recommend that.

• 
  Nathan Lubbock-Smith (@lubbocksmith) reported 10 minutes ago

  @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

• 
  loo58 (@moaningminnie58) reported 14 minutes ago

  @giffgaff newish customer now reg blind I need help badly can I talk to someone?

• 
  Jason ferguson (@Jasonrfc90) reported 18 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  giffgaff (@giffgaff) reported 24 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah