Giffgaff

Giffgaff Outage Report in Frome, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Frome, Somerset, England 11/18/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (68%)

    Wi-fi (68%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (10%)

    Internet (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • gbtully Glenn Tully (@gbtully) reported from Melksham, England

    @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

  • cyberco . (@cyberco) reported from Bathford, England

    @m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Ahv415 Ahvais (@Ahv415) reported

    @giffgaff The fact that I've had no service since 27th August and it still hasn't been fixed says alot. No point asking to dm because I've heard everything through the gg agents and it's basically a waiting game. Genuinely disappointed

  • oobergrafik øober gräfik (@oobergrafik) reported

    Friggin Plusnet and GiffGaff network playing up......

  • BSLLondon Learn Lipreading Online (@BSLLondon) reported

    @AlexTechRich @giffgaff Back on the network yet? Not getting an answer to texts.

  • loopyfilms Nigel Smith (@loopyfilms) reported

    @giffgaff multiple users reporting weak or no signal today @ Goldsmiths SE14 6NW. Can you confirm mast is working ok?

  • AlexTechRich Daryl (@AlexTechRich) reported

    @BSLLondon @giffgaff Nope. Nothing yet. TEN days without service, THREE days since activating SIM card (exactly as instructed). It's a real problem. When (if) it comes back, will text you. #GiffGaff #customerservice @Ofcom

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    Been with @giffgaff a few years and I like them. However, I'm going to have to leave. I have a technical problem and I just can't contact them. The Ask A GiffGaff Agent link is dead. I have tried it on my tablet, mobile phone and two laptops. Come on @giffgaff this isn't good.

  • nice_cuppa Hannah 🍦 (@nice_cuppa) reported

    @giffgaff I’m trying to work out how to stop my account from rolling over. I can’t log into my account because my phone has remembered the wrong account name and I can’t text from my giff gaff sim because it’s only used in a mobile router. Please help!

  • morsla 🏴 Ben Leong, PhD (@morsla) reported

    Lots of heavy lifting was done by giffgaff's customer community: 80% of customer support, 40% of acquisition, 50% reduction in operating costs. I like the broad focus on supporting different areas, instead of getting locked into a single one. #swarmconf

  • dubjim James Stevens (@dubjim) reported

    Shout out to @giffgaff customer service today. Super impressed by response to enquiry by my wife.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @EarlOfSidmouth Unfortunately there isn't currently a timescale available as to when this will be resolved. The map would show what the coverage in the area normally is, however it shows network is currently busy, which would be cause an issue with your service. - giffgaff Emer.