Giffgaff

Giffgaff Outage Report in Frome, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Frome, Somerset, England 11/28/2025 11:40

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (13%)

    Internet (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • cyberco . (@cyberco) reported from Bathford, England

    @m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

  • gbtully Glenn Tully (@gbtully) reported from Melksham, England

    @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

  • Lucie84 Lucie K (@Lucie84) reported from Midsomer Norton, England

    @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

  • JamieLichtie Jamie Malley (@JamieLichtie) reported from Frome, England

    The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraGaweda Laura Gaweda (@LauraGaweda) reported

    @giffgaff Thanks I've followed now. Please advise re: the refund as I'm paying for a service that I'm not getting.

  • woldsweather Trevor Appleton (@woldsweather) reported

    @O2 I am switching from Giffgaff to O2 and have inserted the new O2 sim card. I need help but O2 couldn't offer any suggestions on the chatline. I have updated the APN settings. I have filled in the online form to transfer old number via a PAC code. What next?

  • EmmaLBus Emma (@EmmaLBus) reported

    @Yorksims @giffgaff Thanks, I DMed them but they were unable to help. Still waiting for a reply from customer support via the giffgaff app.

  • Dyounger_ Danny Younger (@Dyounger_) reported

    @giffgaff I have a SIM card that I used for one week last month and forgot to turn off auto renew. You will be able to see that the SIM card hasn't been active or even in use since then. Any chance you can help and refund the money?

  • aybeedi Aبdullah  (@aybeedi) reported

    Why giffgaff service being so dead

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lucky1uke_ We do understand your frustration with the issue you're facing, but please do note that our agents are only able to provide information that they have. If they are waiting to hear back from DPD, rest assured they will update you as soon as they have more details - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @MFYBV Hi there. Yikes, we're sad to hear you're not happy with the phone you purchased from us. Could you DM us so we can help you further? - giffgaff Dana

  • ctrlalaska Alaska (@ctrlalaska) reported

    @giffgaff i cant turn recurring goodybag off whenever i press save changes it does nothing the button wont tap down, robbing money out my bank.

  • FS3K_Art Francesco - Drawing Chibis for Followers! (@FS3K_Art) reported

    @giffgaff Hey, I lost my sim for a while and now I've found it and I've found you guys removed my phone number. Can I still check my voicemail because I have a saved member from a deceased family member that I would like to recover and I never get a warning of losing my number 😔

  • emmybooth Emily Booth (@emmybooth) reported

    @giffgaff is the network down?!!! I can’t call or text - just says ‘failed - time sensitive…? I have enough credit tho