Giffgaff outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  Glenn Tully (@gbtully) reported 5 minutes ago from Melksham, England

  @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

• 
  Jamie Malley (@JamieLichtie) reported 39 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

• 
  Lucie K (@Lucie84) reported 39 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  . (@cyberco) reported 43 minutes ago from Bathford, England

  @m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @cazjj Hi Caz. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya

• 
  Dirk Bruere (@DirkBruere) reported 6 minutes ago

  @dshensmith @ThreeUK I use giffgaff Zero problems

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 7 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  david (@david43ni) reported 8 minutes ago

  @giffgaff hey a didnt get the emergency alarm iphone 13 pay and go is that a u problem or .gov issue

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 11 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 12 minutes ago

  @giffgaff Ok you will be losing a long time customer.

• 
  Pete Lawson (@stitch_83) reported 16 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Crunchy (@Crunchyjayman) reported 18 minutes ago

  @TroyByrneUK @Starlink Get an unlimited giffgaff sim or something else if the signal around you is okay. You can probably get something for around £20

• 
  Si (@Si_67) reported 18 minutes ago

  @O2 It's 2026, and you can't even repair a broken mast in order to restore a mobile phone signal to a village of 17000 people. Reluctantly, PAC obtained. Such a shame after some 30 years of being with your network (Cellnet, BT Cellnet, Genie, O2, Tesco Mobile & Giffgaff). Bye👋

• 
  Welsh Law (@WelshPatriot100) reported 20 minutes ago

  @giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service