Giffgaff

Giffgaff Outage Report in Frome, Somerset, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Frome, Somerset, England 02/26/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (38%)

    Wi-fi (38%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • gbtully Glenn Tully (@gbtully) reported from Melksham, England

    @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

  • cyberco . (@cyberco) reported from Bathford, England

    @m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DougzyA Dougzy, a bit like Banksy but with a D yet zy. 😉 (@DougzyA) reported

    Giffgaff network a dehumanising customer services. If you've a major issue you will never be able to talk to a human being to walk you through it. Cold & heartless robotic customer services can't even leave a number to ring you back, the dehumanising aspect, if not techy savvy.

  • david_hollas ᗪᗩᐯIᗪ ᕼᗝᒪᒪᗩᔕ 💙🌹♿✊💚 (@david_hollas) reported

    @BenjyNtheMonkey I've used Giffgaff for many years, they use O2 network so maybe the way to go would be check various network coverage in your area.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @RJ_the_man87 We do understand that this would be very stressful for you. Please rest assured that we're working hard to resolve the issues with the mast, and based on the information you have shared with us we can see that the mast is estimated to be fixed on the 9th of June - giffgaff Jade

  • monaghp Paul Monaghan (@monaghp) reported

    @giffgaff Thanks for the prompt reply. I had hoped that as a Virtual Network Operstor using O2’s platform you might have an offering.

  • Chris72green Christine Green (@Chris72green) reported

    4th day with no giffgaff, Tesco, Vodaphone and EE mobile signal in SN15. Can get 4G and make and receive calls if away from home - so it is not a SIM issue. Talking with giffgaff agent, and no help as saying may be in a black spot or congestion - never happened before.

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @emmagabarda @giffgaff Hopefully your number has transferred over now, but it's always worth restarting your phone periodically which can help complete the process.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @selinnotcelinee This would normally mean that your phone isn't reading the SIM so it would either be an issue with the SIM card, or phone. However, we can also check the account to ensure everything is as it should be. Have you been in touch with our agents through your account? - giffgaff Emer.

  • danhodgett Dan Hodgett (@danhodgett) reported

    Hey @giffgaff, I organised a return of a phone i bought a couple of weeks ago this morning via your site, the message said that I would recieve returns info via email but I haven't had anything through, are you able to help?

  • rgn_007 Lynne Hayward (@rgn_007) reported

    @giffgaff I've left two agent help requests but I just get an error and a blank reference number. None of the community members have left any logical answer. How else can I get in touch?

  • ladkiloon Ri रि (@ladkiloon) reported

    @giffgaff No I tried the speak to a giffgaff agent but couldn’t find the right option to raise this issue