Giffgaff outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  Jamie Malley (@JamieLichtie) reported 5 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

• 
  . (@cyberco) reported 32 minutes ago from Bathford, England

  @m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

• 
  Lucie K (@Lucie84) reported 41 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  Glenn Tully (@gbtully) reported 53 minutes ago from Melksham, England

  @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 3 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade

• 
  G (@esnw33430) reported 5 minutes ago

  @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

• 
  david (@david43ni) reported 5 minutes ago

  @giffgaff hey a didnt get the emergency alarm iphone 13 pay and go is that a u problem or .gov issue

• 
  Welsh Law (@WelshPatriot100) reported 5 minutes ago

  @giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 7 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 9 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  My Name is Phil (@philhguk) reported 10 minutes ago

  @xxx_kimbo_xxx @EE I used to be with EE then all of a sudden I couldnt get a signal in my own home so I switched to GiffGaff, I still only get 1 bar but at least it works. Considering I live about a 10 - 15 min walk from the town centre the mobile signal here is shite on all networks.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 12 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  Emily gregory (@emilygreg22) reported 12 minutes ago

  @andysyers98 @giffgaff Wow what an awful attitude you have, by the look of your X account you are a landscaper imagine a customer talking to you like that, I bet you wouldn’t appreciate it.

• 
  Si (@Si_67) reported 13 minutes ago

  @O2 It's 2026, and you can't even repair a broken mast in order to restore a mobile phone signal to a village of 17000 people. Reluctantly, PAC obtained. Such a shame after some 30 years of being with your network (Cellnet, BT Cellnet, Genie, O2, Tesco Mobile & Giffgaff). Bye👋