Giffgaff outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  Lucie K (@Lucie84) reported 14 minutes ago from Midsomer Norton, England

  @giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.

• 
  Glenn Tully (@gbtully) reported 26 minutes ago from Melksham, England

  @just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.

• 
  . (@cyberco) reported 33 minutes ago from Bathford, England

  @m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden

• 
  Jamie Malley (@JamieLichtie) reported 42 minutes ago from Frome, England

  The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry (@Gowithbazza1) reported 7 minutes ago

  .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

• 
  heilier (@HHeilier) reported 8 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Alex Wheatley (@thealexbear) reported 8 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

• 
  pandy busy (@Doge_Of_WallSt) reported 10 minutes ago

  @giffgaff Do not use their service. The service is terrible.

• 
  Josh Jackson (@IamJoshJackson) reported 10 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Simon (@Simonli127) reported 13 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Blair James Lennon (@blairlennon) reported 15 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  🫀 𝔱𝔞𝔩𝔦𝔞-𝔟𝔩𝔲𝔢 ⚧︎ ☆⋆｡𖦹°‧★⋆𐙚₊˚⊹♡ (@belovedharlot) reported 15 minutes ago

  @dbcxptures i've had no issues with voxi and i've been with them for years (it's a little expensive if you want a realistically useable amount of data though, imo, compared to giffgaff for e.g. it's worth it for the consistency in signal/availability though)

• 
  Jason ferguson (@Jasonrfc90) reported 17 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  👑Tie Toll 👑 (@Sweetestapplezz) reported 17 minutes ago

  To be honest, since covid no self respecting person in London has used O2, or the other cheap one. We all use EE or GiffGaff, signal still **** but wayyy better 👌🏿