Giffgaff Outage Report in Frome, Somerset, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Giffgaff
Giffgaff is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (35%)
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Phone (32%)
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Internet (18%)
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Total Blackout (14%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Jamie Malley
(@JamieLichtie) reported
from
Frome, England
The unremitting crapness of “chat bots” for customer service is unbelievable. Wanted to move from vodafone to @VOXI_UK (which they own). Given up as it just goes round in circles. Giffgaff it is then…
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.
(@cyberco) reported
from
Bathford, England
@m1ke_ellis I used to like giffgaff but o2 service was crap were we live . No signal in house or garden
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Lucie K
(@Lucie84) reported
from
Midsomer Norton, England
@giffgaff Hi, I have done this and also raised a complaint with DPD. You will need to contact DPD for details. I will be forced to initiate a charge back on my credit card soon if things don't start moving forwards soon.
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Glenn Tully
(@gbtully) reported
from
Melksham, England
@just_j0 What network is she with Jo? I had to move from EE to GiffGaff. Although I'm nowhere near Huddersfield. But I've had many friends have to switch from EE. GiffGaff use 02 so anyone offering good O2 rates.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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bantaking666
(@bantaking666) reported
@giffgaff and ask to use there phone and there Twitter to contact you as there is no customer service number
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giffgaff | The mobile network run by you
(@giffgaff) reported
@sparkes66 Hi Sue. We're sorry to hear that you're having issues with your service while a mast is down in your area. Once things are back up and running please get back in touch, so we can look into adding some goodwill credit to your account for the inconvenience caused - giffgaff Jade
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History'sLover
(@ShonaKimberleyM) reported
@giffgaff A restart of my phone along with removal and reinsertion of the sim card seems to have returned the signal but i'll keep an eye on it!
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Sam Walton
(@SRWalton181) reported
@giffgaff I sent a help message on the app and when trying to view replies the “something went wrong” pop up appeared. I’ve tried viewing the message via the website and it doesn’t seem to be there. Any help would be appreciated
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(((Fifthcolumnblue))) 🖐️
(@Fifthcolumnblue) reported
@giffgaff Home postcode isn't the issue.
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jane doe
(@PJandh) reported
@giffgaff Doesn’t help placate my husband
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bantaking666
(@bantaking666) reported
@giffgaff Good afternoon I’m having trouble accessing calls and data it is of great importance that I have calls and data I am disabled and suffer from a heart condition I have been unable to get in contact with my career too I have had to come and knock on my neighbours door
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Rex Ratio (Official)
(@vermontaigne) reported
@O2 Your service has been absolute garbage. Can't call, text, or access mobile data. Tried all afternoon to get customer service, no luck. Did everything in your FAQs, no help. Never had this trouble with Giffgaff on your network. New phone is a brick. Disgusting.
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Benno
(@benno44775) reported
@Staymadho3 @giffgaff hello Big, if you cancel it that it fine as long as you did not enter the pac on the other providers website it won’t transfer 👍🏼
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Sue P
(@sparkes66) reported
@giffgaff no network for last couple of days and local information says it’s down to replacement of phone mast and due to be out for another 5 days. Where is the communication? I hope you will be giving a refund for the service you are not currently providing?