Giffgaff outages and service status in Ryde, England

Problems in the last 24 hours in Ryde, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ryde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:

• 
  Liam Arstall (@larstall) reported 9 minutes ago from Havant, England

  @SkyHelpTeam Done many times. The coverage is awful and getting worse. Not sure what O2 are doing, but seems to be impacting Sky, Tesco and GiffGaff - other’s networks my friends use. Used to be very good

• 
  Darryl Barlow (@Sparky_Darryl) reported 16 minutes ago from Emsworth, England

  @giffgaff I have been in touch a few times over the last week or two through my account but never get an update of the mast repair! #NoServiceHere

• 
  Darryl Barlow (@Sparky_Darryl) reported 20 minutes ago from Emsworth, England

  @giffgaff They said this “The engineers that are doing the work on the mast have not given us any updates. The engineers do update our network page, all you need to do is enter your postcode and it will bring up if there is issues in your area and if they are going to be delayed” No Help!

• 
  Peter Challis (@pachallis) reported 28 minutes ago from Fareham, England

  @notmany4benny @carterBFC @SamsungUK One of the disadvantages of living in rural locations. At least you must have beautiful views instead. I had problems with Three and I live 200m from a transmitter where I get flaky voice calls. Apparently I need a Three supplied phone to get VOLTE. Currently on O2/Giffgaff.

• 
  Chris Overthrow (@ChrisOverthrow) reported 56 minutes ago from Portsmouth, England

  @brendonvbone I was with giffgaff (o2) and its bollocks. Now with Vodafone. I get decent signal apart from half time. At half time I can get some internet but it's very slow. That's unavoidable with 18k people all using their phones though.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  josh (@ekitiketakaball) reported 7 minutes ago

  @giffgaff your signal is being horrendous, can I have an update?

• 
  kazzie (@kazzie222) reported 8 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 9 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 10 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  Ilanth1 (@ilanth1) reported 12 minutes ago

  @Officially_Kriz Bro these people are just capping. I pay £15 on giffgaff every month for unlimited data and I have 3 phones and 2 laptops. Never have I ever had ti manage data or do anything.

• 
  Sam Greenland (@SprocketEtQuill) reported 12 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  Lord Miles Spencer LLB (@lordspencer) reported 14 minutes ago

  @giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah

• 
  Chi Amaka (@Amakz007) reported 21 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  AM (@itsmeitsmeandy) reported 21 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly