Giffgaff

Giffgaff Outage Report in Penarth, Vale of Glamorgan, Wales

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Penarth, Vale of Glamorgan, Wales 12/17/2025 19:45

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent Giffgaff outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • lisadoe24 Lisa Doe (@lisadoe24) reported from Cowbridge with Llanblethian, Wales

    @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Yorksims John Woods (@Yorksims) reported

    @doc_matt_jacko @giffgaff You don't need one,click the "Make a complaint" button

  • gnocfc GNO*CFC*⭐⭐ (@gnocfc) reported

    @giffgaff your customer service is a bit rubbish isn't it?

  • CraSh_Williams CraSh Williams (@CraSh_Williams) reported

    @Seanr712 @giffgaff I tried them, it was a couple of years back and whilst OK at the start I ended up with some issue that seemed to take forever to resolve - think it a similar issue to yrs, data bag thing. Gave up in the end and went PAYG with Vodafone, no issues whatsoever.

  • AFDIT Anthony Fox-Davies (@AFDIT) reported

    @giffgaff Hello. Need a support telephone number for my mother. None of your self-help chatbot works...

  • rbhartshorne Rachel Hartshorne (@rbhartshorne) reported

    @giffgaff am I right in saying that you don't support wifi calling?

  • Yorksims John Woods (@Yorksims) reported

    @AFDIT @giffgaff There is no email or live chat support,only the agent system,one other option though would be to follow @giffgaff here at Twitter and send them a DM.

  • HogsfleshJen Jen Cleary (@HogsfleshJen) reported

    @giffgaff taking money from my bank account for a phone contract that doesn’t exist. They tell me they can’t cancel it cos they don’t have phone number details, but that’s the point it doesn’t exist!! Stuck in the worst kind of customer service stupidity. Sort it out!

  • MrMoo28 Alex (@MrMoo28) reported

    @CarlGottlieb Not had any SMS from the network (GiffGaff), neither has my wife. We've both had boosters almost 2 weeks ago

  • runbabycum iRoseFromDSandsAndLiveInDStars (@runbabycum) reported

    @giffgaff is the most useless phone network ever

  • CraSh_Williams CraSh Williams (@CraSh_Williams) reported

    @Seanr712 @giffgaff Get down to Lewisham and switch to Vodafone, life too short to be dealing with gift gaff.