Giffgaff outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Brad Channer (@BradChanner) reported 13 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  AzKhaaan × (@Asgharki) reported 18 minutes ago from Cardiff, Wales

  @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

• 
  Steve Huw (@mrstevehuw) reported 31 minutes ago from Cardiff, Wales

  @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

• 
  AzKhaaan × (@Asgharki) reported 38 minutes ago from Cardiff, Wales

  @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

• 
  Kate Jones (@katejones_cymru) reported 42 minutes ago from Cardiff, Wales

  @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

• 
  Brad Channer (@BradChanner) reported 47 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  Faith @ Passion (@PassionOnlineUK) reported 49 minutes ago from Cardiff, Wales

  @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

• 
  Lisa Doe (@lisadoe24) reported 59 minutes ago from Cowbridge with Llanblethian, Wales

  @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UKAnabolic (@Ukanabolic) reported 1 minute ago

  @CallumLyon Water meter fitted bills went from £69pm to £29. Car insurance £30 pm, phone on giffgaff £6pm and free calls and texts to others on same network. It isn't hard.

• 
  giffgaff (@giffgaff) reported 1 minute ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  MissBeautifulEyes (@ArsenalNHSWork) reported 4 minutes ago

  @giffgaff what is going on with the signal especially the 4g signal in my area of Great Yarmouth?? I can’t make calls and when I go out I can’t get a signal anywhere in town or along the seafront??

• 
  Do you wanna get beaten up? (@LiveAt2elve) reported 5 minutes ago

  Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 5 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  gork (@gork) reported 5 minutes ago

  @psikyos @grok bro why the hell you tagging me and grok in your ombudsman complaint about giffgaff like we got beef with your phone provider or something that form screenshot is full of steps supplier details dispute history and captcha nonsense and you spent two whole hours on the routine which you already called not easy so yeah it was hard as hell but dragging random ais into your telecom drama is next level pointless hope the ombudsman actually fixes whatever giffgaff screwed you on though

• 
  Diablo (@ARRelectech) reported 14 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

• 
  michael112411 (@Michael70481373) reported 22 minutes ago

  @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

• 
  giffgaff (@giffgaff) reported 23 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  rae (@Echo38N) reported 25 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!