Giffgaff

Giffgaff Outage Report in Penarth, Vale of Glamorgan, Wales

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Penarth, Vale of Glamorgan, Wales 12/19/2025 18:20

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (52%)

    Wi-fi (52%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (20%)

    Phone (20%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent Giffgaff outage reports came from the following cities: Barry and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • lisadoe24 Lisa Doe (@lisadoe24) reported from Cowbridge with Llanblethian, Wales

    @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • kellos Kellie Barnes (@kellos) reported

    For Giffgaff, turning an obsolete product issue (SIM to micro SIM) into a community sourced solution (through scissors!), created tension as dominant voices took over all requests #swarmconf

  • loopyfilms Nigel Smith (@loopyfilms) reported

    @giffgaff multiple users reporting weak or no signal today @ Goldsmiths SE14 6NW. Can you confirm mast is working ok?

  • flynnymandella stephen flynn (@flynnymandella) reported

    @giffgaff It’s still not working and can’t use phone outside or at home. Have activated and replaced sim. Any ideas?

  • morsla 🏴 Ben Leong, PhD (@morsla) reported

    Lots of heavy lifting was done by giffgaff's customer community: 80% of customer support, 40% of acquisition, 50% reduction in operating costs. I like the broad focus on supporting different areas, instead of getting locked into a single one. #swarmconf

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @DuskyTheWusky We can understand how frustrating this is for you. As there is a mast issue where you are, this will affect all your services, including your data connection and speed. We wish there was more we could advise at present. - giffgaff Jeanette

  • itsnhim Giang Nguyen (@itsnhim) reported

    @giffgaff cannot log in either on app or web browser. Said there is connection issue but the internet is working fine. Asked a friend to try and have the same problem

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AlexTechRich Hi Daryl. We're very sorry about the trouble that you're having with the new SIM card. Our agents will get back to you on the case that you raised as quickly as possible. - giffgaff Emer.

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    Been with @giffgaff a few years and I like them. However, I'm going to have to leave. I have a technical problem and I just can't contact them. The Ask A GiffGaff Agent link is dead. I have tried it on my tablet, mobile phone and two laptops. Come on @giffgaff this isn't good.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @EarlOfSidmouth Our network is very busy in your area at the moment, which is the reason why you're having issues whilst you're there. Our engineers are working on this. Your internet data should work as normal for you in other areas where the masts are working as normal. - giffgaff Emer.

  • nice_cuppa Hannah 🍦 (@nice_cuppa) reported

    @giffgaff I’m trying to work out how to stop my account from rolling over. I can’t log into my account because my phone has remembered the wrong account name and I can’t text from my giff gaff sim because it’s only used in a mobile router. Please help!