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Giffgaff

Giffgaff outages and service status in Ottery St Mary, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Ottery St Mary, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Ottery St Mary, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ottery St Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at Giffgaff

Giffgaff is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottery St Mary, England

The most recent Giffgaff outage reports came from the following cities: Tiverton.

CityProblem TypeReport Time
Tiverton Phone 22 days ago
Tiverton Internet 22 days ago
Exeter Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Ottery St Mary, England

Latest outage, problems and issue reports in Ottery St Mary and nearby locations:

  • EarlOfSidmouth
    Jones ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ (@EarlOfSidmouth) reported from Sidmouth, England

    @giffgaff hello. My 4g has been down all afternoon so phone is essentially defunct if I leave the house. Whatโ€™s the problem?

  • EarlOfSidmouth
    Jones ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ (@EarlOfSidmouth) reported from Sidmouth, England

    @giffgaff Thatโ€™s no use, Iโ€™m going to be here all week. What is their timescale? I genuinely donโ€™t mean to sound like stroppy customer here, but Iโ€™m going to have to go to another service provider if this isnโ€™t sorted by lunchtime.

  • SteveALee
    Steve Lee (@SteveALee) reported from Exeter District, England

    @giffgaff am disappointed by changes to cheapest goody bags. I've never been interested in more than a couple of calls or texts, just data.

  • SteveALee
    Steve Lee (@SteveALee) reported from Exeter District, England

    @SteHyatt @giffgaff The demographic mentioned on the end has definitely never been me. I usually use Wi-Fi 95% of time but want a few mobile calls and texts and data when off Wi-Fi. When travelling I switch up to get more data.

  • FeyazaK
    Feyaza K ููŠู‘ุงุถุฉ ุฎุงู† (@FeyazaK) reported from Exeter District, England

    Hi @giffgaff! My momโ€™s bought a pay as you go sim with unlimited minutes yesterday - had a 60 minute phone call to a London number and it says all her minutes are finished. I cannot find a number to call you. Please help - thanks!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • cazjj
    Caz ๐Ÿ‡ฌ๐Ÿ‡ง (@cazjj) reported

    @giffgaff @bbuk You've let me down. Please give an email to complain. I CANNOT get into the app as the phone and sim are gone! None of your advisors are helping me!

  • TheBossnME
    Mark ๐Ÿˆโ€โฌ› ๐Ÿˆโ€โฌ› (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

  • GuyEmerson
    Guy Emerson (@GuyEmerson) reported

    @giffgaff Just give up. So many excuses for an appalling service. Just think โ€˜customerโ€™ and take accountability, not how you can avoid doing anything. @giffgaff

  • SMPT799053
    SMPT (@SMPT799053) reported

    @Woody3704 @crip72012 @hewantswealth Giffgaff uses the O2 network

  • j8hnb2010
    j8hnb (@j8hnb2010) reported

    @EE @giffgaff wtf happened to unlimited data goodbag or a plan with unlimed data for pay as you goade it so hard to purchase ffs

  • gibberingphil
    PhilC (@gibberingphil) reported

    @Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.

  • messrsmooney
    MJS (@messrsmooney) reported

    @_msec_ @giffgaff I switched from them precisely because of their poor EU roaming limits. Went to @iD_Mobile_UK and have never looked back.

  • TheDePINCat
    TheDePINCat ๐Ÿˆ๐ŸŒ (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

  • kazzie222
    kazzie (@kazzie222) reported

    @giffgaff Awful customer service , seriously ๐Ÿ˜ก

  • TheBossnME
    Mark ๐Ÿˆโ€โฌ› ๐Ÿˆโ€โฌ› (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica Virgin Media are ๐Ÿ’ฏ with prompt online support. Always have been. I'm not sure any of the others will reply, at all...