Giffgaff

Giffgaff Outage Report in Newport, Telford and Wrekin, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newport, Telford and Wrekin, England 11/23/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (61%)

    Wi-fi (61%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rugbyjoe90 rugbyjoe90 (@rugbyjoe90) reported from Wellington, England

    @giffgaff I bought refurbished iPhone Max XS off you with status "like NEW". We sent ph back for 3rd time battery does not charge + microphone has never ever worked properly. Today received an email from you asking for £559 to repair ph when it is STILL IN WARRANTY !! #GIFFGAFF

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahkeir1 sarah (@sarahkeir1) reported

    @giffgaff Hello, please can someone help, I have agreed to recycle my old handset with you but I need to double check what bank details I provided before I send the phone back. I’ve tried to message but the answer was unhelpful. I don’t want to send it & not get payment! Thanks.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported

    @giffgaff SE15. There's been a mast down in Hither Green (that services Peckham) for about 2 years now and the people round here are sick of your contempt for us as customers. It's O2's responsibility to repair it, but you're still profiting, so pressure them. No response from 02.

  • owenwarren Owen Warren (@owenwarren) reported

    @giffgaff Does GG support eSim phones? Like the Motorola RAZR?

  • yorkshire_bred Barry (@yorkshire_bred) reported

    @giffgaff the latest mobile network to penalize PAYG customers by making golden goody bags unavailable to PAYG customers. So much for been a decent network.

  • ConJoakes JC (@ConJoakes) reported

    @giffgaff do your golden goody bags support 4g or are they 5g only?

  • Rossmatthews86 Ross Matthews (@Rossmatthews86) reported

    Don’t ever be tempted to buy a phone from @giffgaff folks. I did and I severely regret it. They sent me a broken phone and their returns and replacement policy is a joke.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @till_the_wheels Oh dear, we're sorry to hear this. Please DM us your full postcode and we'll check for any issues in your area and what the updates on these are. - giffgaff Janine

  • ShaneSlackMusic Shane Slack Official 🌍 🏳️‍🌈 🧠 (@ShaneSlackMusic) reported

    @ giffgaff Hi, I'm looking to leave your network as I need customer support but you have no customer service number, no customer service email and you keep telling me I'm locked out of my account. This is ridiculous.

  • Aaron74214045 Aaron (@Aaron74214045) reported

    @giffgaff hey! For the last 2 days there is suddenly no signal, or very poor H+ signal in my house. Usually I get perfect 4G. Is there an issue with signal in the Maidstone/Aylesford area?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Laxman_Chauhan We're sorry to see this. Please ensure the app is up to date. If it is and you're still having these issues, uninstall and reinstall the app to see if this helps. - giffgaff Jeanette