Giffgaff outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  rugbyjoe90 (@rugbyjoe90) reported 10 minutes ago from Wellington, England

  @giffgaff I bought refurbished iPhone Max XS off you with status "like NEW". We sent ph back for 3rd time battery does not charge + microphone has never ever worked properly. Today received an email from you asking for £559 to repair ph when it is STILL IN WARRANTY !! #GIFFGAFF

• 
  Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported 32 minutes ago from Oakengates, England

  @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  o RLY (@rly_o12) reported 2 minutes ago

  @giffgaff my giffgaff has been no service since Monday afternoon and I can’t get into my account so I need help here please?

• 
  SMPT (@SMPT799053) reported 5 minutes ago

  @Woody3704 @crip72012 @hewantswealth Giffgaff uses the O2 network

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 6 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  jake scrivens (@JakeMUFCSceptic) reported 8 minutes ago

  @giffgaff Perhaps you could tell me the category, sub category, and sub sub category that is closest to my issue. That might be 'helpful'. Something which customer support is supposed to be. Be better.

• 
  Steve (@alpherah) reported 9 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah

• 
  Emily Lay (@emsywemsy10) reported 21 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann

• 
  giffgaff (@giffgaff) reported 23 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann