Giffgaff outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported 44 minutes ago from Oakengates, England

  @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

• 
  rugbyjoe90 (@rugbyjoe90) reported 48 minutes ago from Wellington, England

  @giffgaff I bought refurbished iPhone Max XS off you with status "like NEW". We sent ph back for 3rd time battery does not charge + microphone has never ever worked properly. Today received an email from you asking for £559 to repair ph when it is STILL IN WARRANTY !! #GIFFGAFF

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 5 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  nelly77 💙 (@nelster77) reported 10 minutes ago

  @Laughing_Gravy @O2 @giffgaff Ive been on giffgaff for many many years and recently noticed signal in many areas are poor,thinking of switching.

• 
  James Drury (@jamespdrury) reported 10 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  Sam Greenland (@SprocketEtQuill) reported 13 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  MJS (@messrsmooney) reported 14 minutes ago

  @_msec_ @giffgaff I switched from them precisely because of their poor EU roaming limits. Went to @iD_Mobile_UK and have never looked back.

• 
  Jax (@CarnorJax87) reported 16 minutes ago

  @giffgaff are you having network problems? My data has been down all day.

• 
  michael bell (@newcastleguy) reported 19 minutes ago

  @giffgaff as gifgaff run on the 02 network has anyone had any problems, network is poor right now, cuts you off while in a call, delayed in connection?

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  giffgaff (@giffgaff) reported 21 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade