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Giffgaff

Giffgaff outages and service status in Newport, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rugbyjoe90
    rugbyjoe90 (@rugbyjoe90) reported from Wellington, England

    @giffgaff I bought refurbished iPhone Max XS off you with status "like NEW". We sent ph back for 3rd time battery does not charge + microphone has never ever worked properly. Today received an email from you asking for £559 to repair ph when it is STILL IN WARRANTY !! #GIFFGAFF

  • mysterybiscuit5
    Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

  • TheDePINCat
    TheDePINCat 🐈🌐 (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

  • gemcq2
    G McQueen (@gemcq2) reported

    @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

  • giffgaff
    giffgaff (@giffgaff) reported

    @emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah

  • giffgaff
    giffgaff (@giffgaff) reported

    @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

  • Hesketh_CW
    Quintessentially (@Hesketh_CW) reported

    @dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start

  • wulfsagemakes
    wulfsage (@wulfsagemakes) reported

    @robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.

  • Isi868
    Siah (@Isi868) reported

    @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

  • Echo38N
    rae (@Echo38N) reported

    @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

  • idrees_suhail
    Suhail 🔥 (@idrees_suhail) reported

    @robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway