Giffgaff

Giffgaff Outage Report in Newport, Telford and Wrekin, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newport, Telford and Wrekin, England 12/11/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (52%)

    Wi-fi (52%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

  • rugbyjoe90 rugbyjoe90 (@rugbyjoe90) reported from Wellington, England

    @giffgaff I bought refurbished iPhone Max XS off you with status "like NEW". We sent ph back for 3rd time battery does not charge + microphone has never ever worked properly. Today received an email from you asking for £559 to repair ph when it is STILL IN WARRANTY !! #GIFFGAFF

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • HJGPhotography Helen J-G (@HJGPhotography) reported

    @DickieMeaden I recently switched from O2 to GiffGaff, signal quality has improved and I've saved a fortune...

  • DavidPaulStocks David Paul Stocks (@DavidPaulStocks) reported

    If anyone is trying to help an isolated elderly person get setup with a new mobile phone during lockdown, avoid @giffgaff. One month of admin and 2 broken devices received in a row with no attempt to make it right. Brands will be remembered for how they behave right now.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AtomOfTheSun Hi, The order shown on your screenshot is linked to an iPhone 11, this can't be changed through a phone update. This would suggest an iPhone 11 was purchased, and would be why your phone shows an iPhone 11. I you drop us a DM we can try to help further with this. giffgaff Natalie

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @pamelajarvis77 Please drop us a DM Pam so we can try to help with this. giffgaff Natalie.

  • lisakaly Lisa K (@lisakaly) reported

    @giffgaff are you having outages in west london? Today’s service has been nonexistent

  • athlynck Athlyn Cathcart-Keays (@athlynck) reported

    @giffgaff I just received a refurbished iPhone 7 from you in the post this morning, and the battery is a disaster. It has gone from 100% to 50% in less than 30 minutes, and I can see the percentage ticking down. It is also extremely hot to touch while charging. Please resolve

  • ilylibbywilsonx libbyx (@ilylibbywilsonx) reported

    watch out for a guy called Robert Lindsay everyone he knew my giffgaff account number and had currently cancelled my sim so I now have no phone network he has been stalking me for last 6 months threatening me investigating my family and walking around outside my house at night 🥺

  • khalid22saeed Khalid (@khalid22saeed) reported

    @godsownrube @giffgaff It eventually went through about an hour after I DM’d @giffgaff. They might offer good packages but customer service doesn’t exist. Infuriating. Good luck

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jamesmitchell09 We're glad to hear that you've now been able to log in successfully, James. The SIM swap can take up to 24 hours to complete, however we would recommend restarting your phone periodically during this time, as this would normally help. - giffgaff Emer.

  • pamelajarvis77 Pam (@pamelajarvis77) reported

    @giffgaff my network has disappeared. My phone is showing ... next to the internet signal. Help!