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Giffgaff

Giffgaff Outage Report in Newport, Telford and Wrekin, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Newport, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Giffgaff

Giffgaff is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Newport, England

The most recent Giffgaff outage reports came from the following cities: Stone.

CityProblem TypeReport Time
Stafford Phone 1 year ago
Telford Total Blackout 1 year ago
Market Drayton Phone 1 year ago
Market Drayton Total Blackout 1 year ago
Market Drayton E-mail 1 year ago
Stafford Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rugbyjoe90
    rugbyjoe90 (@rugbyjoe90) reported from Wellington, England

    @giffgaff I bought refurbished iPhone Max XS off you with status "like NEW". We sent ph back for 3rd time battery does not charge + microphone has never ever worked properly. Today received an email from you asking for £559 to repair ph when it is STILL IN WARRANTY !! #GIFFGAFF

  • mysterybiscuit5
    Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave_Numb
    Just Dave #BrexitHasFailed #OurNHS #ToriesOut#FPTP (@Dave_Numb) reported

    @Mandoline_Blue On Giffgaff 12 pay as you go reoccurring Giffgaff bag. Pay for my own phone no more than 300. It is 02 network and cheaper than any deal I know.

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff Dishonesty is not excusable. We are now told next update is 9th July. Just say what the real issue is. How much can I claim for each day if no service please?

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @benno44775 @giffgaff That is a load of crap. Law states you are entitled to a quality of service, no service is not a quality of service, it is what it says, no service. 0% service is no service. If you buy a product and the vendor says “ we have got no product” is that a service? Period!

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @benno44775 @giffgaff Giffgaff have just reimbursed me for lack of service, so, I was right! Wasn’t I? You are entitled to reimbursement for lack of service. Shhhhh….

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch We understand how frustrating this is Bob, but unfortunately we have no further information via social media to give you. Please keep in contact with the agents through your open case for further help and updates - giffgaff Nicole

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff But I am going to let everyone know Nicole, your agent has just informed me “ giffgaff does not guarantee 100% service” so I have asked the agent how much service does giffgaff guarantee? 1% ? 40% ? I am entitled to a “ quality of service” no service is not a quality of service.

  • TJLincolnshire
    TJLincs (@TJLincolnshire) reported

    @hblx My partner has Giffgaff on O2 and that was mostly awful

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff When you chose a category it then takes you off on a tangent of yes/no questions totally unrelated to “ no service “ . You tell me what categories to go down to report a claim for no service please.

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff Nicole, your agent advised me of what I have said above. I have paid giffgaff for 2 month service, giffgaff can’t provide that service but will not compensate me for “ no service”

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch Just select the categories closest to your issue and you can fill in the comment box at the end, and your case will be directed to the correct team - giffgaff Nicole