Giffgaff

Giffgaff Outage Report in Newport, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newport, Telford and Wrekin, England 11/21/2025 13:10

November 21: Problems at Giffgaff

Giffgaff is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (64%)

    Wi-fi (64%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rugbyjoe90 rugbyjoe90 (@rugbyjoe90) reported from Wellington, England

    @giffgaff I bought refurbished iPhone Max XS off you with status "like NEW". We sent ph back for 3rd time battery does not charge + microphone has never ever worked properly. Today received an email from you asking for £559 to repair ph when it is STILL IN WARRANTY !! #GIFFGAFF

  • mysterybiscuit5 Matthew "Protect The NHS" Peyton (@mysterybiscuit5) reported from Oakengates, England

    @telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • starsaillor M. Campos (@starsaillor) reported

    @giffgaff Hello guys, I forgot My PW and I've been trying to recover it using my registered e-mail, I get to the "Reset link sent" page but the actual message never arrives. Need help with the issue.

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff OR YOU WILL EXLAIN WHY OTHER COMPANIES HAVE A EMERGENCY LINE FOR THIS BUT YOU THINK ITS OK TO LEAVE A LOST PHONE UNLOCKED AND A SECURITY ISSIE FOR DAYS.

  • solarwhite100 Close Cover Before Striking #thishill 💜 (@solarwhite100) reported

    @giffgaff has been awful over the last couple of days - is it going to get better? PS posting on EE cos can't get a signal

  • stooly Stooly (@stooly) reported

    @giffgaff I ordered a replacement sim but it never arrived. Now I can't order a new one because it says I've already got it. How can I go abouts getting a new one please?

  • smallprintsfoto Donna Gray (@smallprintsfoto) reported

    @O2 @giffgaff with another weather warning for this week can you tell me what contingency plans you have for the AB36 & AB54 areas? We have lost all signal with power cuts for many days during the last 2 storms. Meaning no communication for large parts of @Aberdeenshire

  • arctosursa Ally (@arctosursa) reported

    @giffgaff my iPhone 13 mini (15.2.1) can't call UK numbers when they're saved with +44 in front. This problem only started this past weekend. Please help!

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    Hi @giffgaff We purchased an IPhone XS Max 2.5yrs ago for £1300 it now has a carrier update fail message @AppleSupport have looked at the phone and advised it should be replaced but as it was purchased through yourselves it should be done via you and consumer protection laws.

  • smileyjam James Bailey (@smileyjam) reported

    @giffgaff I would rather continue this discussion here. Your support team seem to have stopped responding after 2 messages. I feel like the effort you have put in responding here is more than it would have taken to update my account to stop the scammers sending me these texts.

  • isaacsimon7 Isaac Simon (@isaacsimon7) reported

    @giffgaff have had no signal since Friday afternoon - help! I use for business - it’s critical. I am speaking with someone via email but it’s slow and need resolved asap #giffgaff #customerservice

  • SOLIDLIQUID5 SOLID LIQUID (@SOLIDLIQUID5) reported

    @giffgaff is your company staff indsane? i lost my phone on friday and this piss of crap company still hasnt blocked the phone and sim scumbags think a email is more secure than your house send a replacement sim to my house you scumbags