Giffgaff outages and service status in Long Eaton, England

Problems in the last 24 hours in Long Eaton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Long Eaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Long Eaton, England

Latest outage, problems and issue reports in Long Eaton and nearby locations:

• 
  njd (@nixjd) reported 34 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  njd (@nixjd) reported 45 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Martyn Scott ⭐⭐ (@Martyns5) reported 45 minutes ago from Beeston, England

  @Paul_Manc_Red @giffgaff Yes, I've stuck with Samsung, never had an iPhone

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark

• 
  heilier (@HHeilier) reported 9 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Simon (@Simonli127) reported 11 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  Shanks (@yeo62770949) reported 12 minutes ago

  @giffgaff I've already sent you a private message. Please check your reply and resolve my issue as soon as possible, you bandit company.

• 
  MissBeautifulEyes (@ArsenalNHSWork) reported 12 minutes ago

  @giffgaff what is going on with the signal especially the 4g signal in my area of Great Yarmouth?? I can’t make calls and when I go out I can’t get a signal anywhere in town or along the seafront??

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  Uptimus (@UptimusApp) reported 16 minutes ago

  Update 08:51 UTC — giffgaff reports: giffgaff's status page published a new incident update.

• 
  michael112411 (@Michael70481373) reported 16 minutes ago

  @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

• 
  kelly (@purple_dragon25) reported 22 minutes ago

  @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

• 
  billy horan (@billyhoranuk) reported 22 minutes ago

  @AskKlarna @giffgaff Klarna approved, then an issue with giffgaff checks. Via the website chat with a klarna person the suggested option was to build up credit to solve this situation. Seems like a strange strategy…