Giffgaff

Giffgaff Outage Report in Leicester, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Leicester, England 11/30/2025 02:00

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (13%)

    Internet (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

  • shamirmawji Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • jesspetchx Jess Petch (@jesspetchx) reported from Hinckley, England

    Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Andrew_Morris82 As long as your email address is correct, you should receive the verification code without any issues Andrew. Please check your junk/spam folder to ensure the email hasn't gone there. - giffgaff Jeanette

  • crookie74 Paul Crook (@crookie74) reported

    @giffgaff Yes I have but not getting very far... The message said that there was "Quotable Damage Found" but the phone has not be dropped/damaged in any way. This is daylight robbery

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Are you serious EMER?? you are one of the 9 people that have responded to this already!?! Seriously you guys are terrible at this!!

  • mac_plastic PlasticMac (@mac_plastic) reported

    @giffgaff I received a replacement SIM, put it in the phone and clicked on Activate. 12 says later, still not connected. Support keep telling me it's with the engineers ... Come on giffgaff, fix it please.

  • Anthony_J_Perry AnthonyPerry (@Anthony_J_Perry) reported

    @giffgaff Thank you Ann. I understand it can take up to 24 hours to get a reply for help; not good if I need to fix a problem now. Hopefully we can get this sorted soon or I may have to find another provider (a shame as I've *loved* GiffGaff to date!)

  • J74309255 J (@J74309255) reported

    @giffgaff Who is John ? Another badly treated person ? How many of us are there ? Is there a support group ? Banks etc don’t ask for account details. What other details can I give - ref no of my emails ? Need to see if should stay with you & will let you know tom’row

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @J74309255 We can't guarantee anything as this is dependant on Royal Mail. If you don't receive the SIM we will help you get the SIM up and running another way. Please DM us, so we can get this sorted for you. - giffgaff Tasbiya

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @J74309255 Ah okay, so we would need to order a replacement SIM from our end. Can you please send us a DM, so we can help further? - giffgaff Tasbiya

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Yeah, I often tell my pals, if they have an emergency I'll get back to them in a week. WORST CUSTOMER SERVICE. 8 DAYS AND STILL NOT RESOLVED. STILL NEVER HAD A REAL-TIME CONVERSATION WITH ANYONE!

  • J74309255 J (@J74309255) reported

    @giffgaff Tried this. When tried to activate, your website says can only use the one you have sent. TWO weeks and still waiting. BAD service. You don’t care about people. Worst thing is that you’re a phone company with no phone customer service #giffgaff