Giffgaff outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicester, England

The most recent Giffgaff outage reports came from the following cities: Leicester.

City	Problem Type	Report Time
Leicester	Phone	7 days ago
Loughborough	Phone	5 months ago
Leicester	Internet	5 months ago
Hinckley	Internet	1 year ago
Loughborough	Phone	1 year ago

Community Discussion

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Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Shamir Mawji (@shamirmawji) reported 11 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  njd (@nixjd) reported 13 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  njd (@nixjd) reported 15 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 16 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 27 minutes ago from Hinckley, England

  @benno44775 @giffgaff I had to shut my phone down and restart

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 36 minutes ago from Hinckley, England

  @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 37 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

• 
  Jess Petch (@jesspetchx) reported 53 minutes ago from Hinckley, England

  Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 2 minutes ago

  @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported 2 minutes ago

  @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

• 
  Stu 🇬🇧 (@vis_unita) reported 6 minutes ago

  @steabb73 So the phone and calls plan from Vodafone is crap? I figured that so maybe I should just move my business phone to giffgaff or some such plan and connectivity will cease to be a problem?

• 
  Kyah_Music (@KyahMusic) reported 7 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  Ricky Thompson (@RickyTh89191902) reported 8 minutes ago

  @EPatroits31000 @giffgaff Since virgin took over o2 the Internet gone ****

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 9 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Fergus Kiely (@fergus_kiely) reported 9 minutes ago

  @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 12 minutes ago

  @giffgaff I hope I don’t run into any problems. I need to get this money this month. Thank you.

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah