Giffgaff outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

Giffgaff signals over the past 24 hours, with local activity from Leicester, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  njd (@nixjd) reported 1 minute ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Jess Petch (@jesspetchx) reported 8 minutes ago from Hinckley, England

  Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 17 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 26 minutes ago from Hinckley, England

  @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

• 
  njd (@nixjd) reported 33 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Shamir Mawji (@shamirmawji) reported 38 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 43 minutes ago from Hinckley, England

  @benno44775 @giffgaff I had to shut my phone down and restart

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 46 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 1 minute ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  pandy busy (@Doge_Of_WallSt) reported 2 minutes ago

  @giffgaff Do not use their service. The service is terrible.

• 
  Shark peppers (@yhm505037470433) reported 4 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.

• 
  John Aitken (@johnait72020789) reported 11 minutes ago

  @giffgaff my bank account the other day was hacked but the bank stopped it so my account is blocked until I get my new card. My month payment hasn’t gone through because of this issue

• 
  deb murray (@iron1wag) reported 14 minutes ago

  @giffgaff struggling to top my elderley mothers phone up. purchased top up but unable to get it on her phone please help

• 
  Martin (@martinrue) reported 15 minutes ago

  @robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.

• 
  Simon (@Simonli127) reported 15 minutes ago

  @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 17 minutes ago

  @giffgaff Sir, I have already emailed you about this issue. Please help me resolve it. I raised my voice here only because I need your help. Kindly look into my case. Thank you.

• 
  MOfad.! (@tarafaderin) reported 19 minutes ago

  @giffgaff Hello, How long can I keep a giffgaff SIM without recharging it before I lose the SIM & it, been reallocated to another customer please? Thanks.

• 
  John Bull (@54JohnBull) reported 21 minutes ago

  @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.