Giffgaff outages and service status in Leicester, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Shamir Mawji (@shamirmawji) reported from Leicestershire, England@giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!
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Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England@benno44775 @giffgaff I had to shut my phone down and restart
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njd (@nixjd) reported from Loughborough, England@giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England@plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@giffgaff I’ve done the complaint and gave them the reference number to the last one.
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Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England@O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff
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Jess Petch (@jesspetchx) reported from Hinckley, EnglandHaving to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩
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njd (@nixjd) reported from Loughborough, England@giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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A.Brown (@_DundeePerfect_) reported@MaryKenny4 The only time you get contacted by say giffgaff as an example is when have not topped a number for so long and even then they don't phone, they'll text or email. To prevent Junk Calls, never give your main number to anyone other than F&F, Dr, Bank, Work/School, or get 2sim phone
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Ethan Powell 🇬🇧🏴 (@Ethan_Powell04) reported@Jacquel33959016 I used to be with @giffgaff they were terrible
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giffgaff (@giffgaff) reported@moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah
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I L (@iluyimbazi) reportedHello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?
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giffgaff (@giffgaff) reported@satoshi49192836 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin
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michael112411 (@Michael70481373) reported@giffgaff I have opened a ticket about this situation,you’re running out of my patience.I will think about other way to defend my rights,like make a complaint to Communications Ombudsman.
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Simon (@Simonli127) reportedDear Ofcom Complaints Team, I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom
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giffgaff (@giffgaff) reported@mattyatty1204 Hi Matt. We understand how frustrating this is. Complaint resolutions can take up to 5 days, but if it's been longer than that, please send us a private message with your case number and we'll pass it on to the relevant team for review. - giffgaff Gavin
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Shoshanah Cohen (@sc2987) reported@bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).
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loo58 (@moaningminnie58) reported@giffgaff newish customer now reg blind I need help badly can I talk to someone?