Giffgaff outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  njd (@nixjd) reported 18 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  njd (@nixjd) reported 20 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 20 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 39 minutes ago from Hinckley, England

  @benno44775 @giffgaff I had to shut my phone down and restart

• 
  Shamir Mawji (@shamirmawji) reported 44 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 54 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

• 
  Jess Petch (@jesspetchx) reported 57 minutes ago from Hinckley, England

  Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 60 minutes ago from Hinckley, England

  @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported 4 minutes ago

  @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

• 
  capellarec (@Capellarec) reported 7 minutes ago

  @giffgaff is there a phone outage in Cambridge? Data working but can't connect phone service

• 
  sarah (@sarah_church) reported 8 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  AM (@itsmeitsmeandy) reported 13 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  MidgecpfcⓂ️ (@Midgecpfc) reported 20 minutes ago

  Shite mobile coverage on @giffgaff because O2 is down in my area as well @virginmedia How I so wish we could go back to the old days of having 4/5 channels and having no subscriptions or relying on Internet to do basic things. I WANNA WATCH THE ******* FOOTBALL!

• 
  Benny the Fishe (@squidgyfishy) reported 21 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  Steve (@alpherah) reported 21 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 22 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online

• 
  Jax (@CarnorJax87) reported 24 minutes ago

  Anyone on Giffgaff... Is your service down?