Giffgaff outages and service status in Leicester, England
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- Giffgaff generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Leicester, England
The most recent Giffgaff outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 2 months ago |
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Phone | 6 months ago |
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Internet | 7 months ago |
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Internet | 1 year ago |
Community Discussion
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Giffgaff Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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njd (@nixjd) reported from Loughborough, England@giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡
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Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England@O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@giffgaff I’ve done the complaint and gave them the reference number to the last one.
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Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England@benno44775 @giffgaff I had to shut my phone down and restart
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Shamir Mawji (@shamirmawji) reported from Leicestershire, England@giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!
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njd (@nixjd) reported from Loughborough, England@giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡
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Jess Petch (@jesspetchx) reported from Hinckley, EnglandHaving to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England@plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Hanchard (@AnnaHanchard) reported@giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.
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Shark peppers (@yhm505037470433) reported@giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.
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Jon Thompson (@JohnnyFocal) reported@O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.
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Signius (@SigniusNetworks) reported@Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.
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Jo 🤍 (@Joa_Lipa) reported@giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently
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9 wine (@Wine92023) reported@giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.
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giffgaff (@giffgaff) reported@LumosZhang26297 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin
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Ryan Sael (@RyanSael) reported@robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.
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giffgaff (@giffgaff) reported@ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark
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Jo 🤍 (@Joa_Lipa) reported@giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?