Giffgaff outages and service status in Leicester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Giffgaff
Giffgaff is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Giffgaff Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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njd (@nixjd) reported from Loughborough, England@giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England@plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@giffgaff I’ve done the complaint and gave them the reference number to the last one.
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njd (@nixjd) reported from Loughborough, England@giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡
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Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England@O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff
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Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England@benno44775 @giffgaff I had to shut my phone down and restart
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Jess Petch (@jesspetchx) reported from Hinckley, EnglandHaving to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩
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Shamir Mawji (@shamirmawji) reported from Leicestershire, England@giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Mawhinney (@mawhinneyjamie2) reported@giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help
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James Drury (@jamespdrury) reportedConsidering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.
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***** Acasa (@guidoacasa) reported@SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.
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Jay (@Piercedtradie) reported@EE @bazsharp I went to giffgaff because of EE's terrible Indian customer service. Constantly ****** everything up.
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giffgaff (@giffgaff) reported@Surprice123519 Hi there. At the moment we only deliver SIM cards to selected destinations, and unfortunately if the country isn't listed we are unable to ship a SIM there. We're unable to advise on when this service will be restored to more destinations - giffgaff Hannah
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Pete Lawson (@stitch_83) reportedRaised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….
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Adil (@AKolil) reported@techtoby__ Get an eSim from a different network and switch around when the internets slow or down. I’ve got unlim EE physical sim and giffgaff eSim as a backup👌
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giffgaff (@giffgaff) reported@JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah
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***** Acasa (@guidoacasa) reported@SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.