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Giffgaff

Giffgaff outages and service status in Leicester, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Leicester, England

The most recent Giffgaff outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Phone 1 month ago
Loughborough Phone 6 months ago
Leicester Internet 6 months ago
Hinckley Internet 1 year ago

Community Discussion

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Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • shamirmawji
    Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • em_doapsi
    Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

  • jesspetchx
    Jess Petch (@jesspetchx) reported from Hinckley, England

    Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

  • em_doapsi
    Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @benno44775 @giffgaff I had to shut my phone down and restart

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael70481373
    michael112411 (@Michael70481373) reported

    @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

  • SigniusNetworks
    Signius (@SigniusNetworks) reported

    @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

  • patrickjreddy
    Patrick Reddy (@patrickjreddy) reported

    @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

  • purple_dragon25
    kelly (@purple_dragon25) reported

    @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

  • MRP_YT
    MRP (@MRP_YT) reported

    @giffgaff All this took me nowhere. Please provide customer phone number for me to phone.

  • Jushbo779
    Bobo Li (@Jushbo779) reported

    giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

  • CokenOlivesV3
    opaline (@CokenOlivesV3) reported

    @7armer @lateantique @Gio45ive Mobile Virtual Network Operator. A network with no (or almost no) physical infrastructure that piggybacks off of another network. Giffgaff and Sky Mobile are on the O2 network. VOXI and Lebara are on the Vodafone network.