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Giffgaff

Giffgaff outages and service status in Leicester, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Leicester, England

The most recent Giffgaff outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Phone 1 month ago
Loughborough Phone 6 months ago
Leicester Internet 6 months ago
Hinckley Internet 1 year ago

Community Discussion

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Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • jesspetchx
    Jess Petch (@jesspetchx) reported from Hinckley, England

    Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

  • em_doapsi
    Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

  • em_doapsi
    Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @benno44775 @giffgaff I had to shut my phone down and restart

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

  • shamirmawji
    Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LiveAt2elve
    Do you wanna get beaten up? (@LiveAt2elve) reported

    Because Giffgaff have way lower outgoings. No high street stores Smaller customer service/payroll Way smaller marketing budget too That is what makes up the bulk of the cost is made up of

  • Ukanabolic
    UKAnabolic (@Ukanabolic) reported

    @CallumLyon Water meter fitted bills went from £69pm to £29. Car insurance £30 pm, phone on giffgaff £6pm and free calls and texts to others on same network. It isn't hard.

  • AnnaHanchard
    Anna Hanchard (@AnnaHanchard) reported

    @giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.

  • HHeilier
    heilier (@HHeilier) reported

    After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

  • giffgaff
    giffgaff (@giffgaff) reported

    @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @MaryKenny4 The only time you get contacted by say giffgaff as an example is when have not topped a number for so long and even then they don't phone, they'll text or email. To prevent Junk Calls, never give your main number to anyone other than F&F, Dr, Bank, Work/School, or get 2sim phone

  • Joa_Lipa
    Jo 🤍 (@Joa_Lipa) reported

    @giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?

  • samuelb06214426
    samuel blanchard (@samuelb06214426) reported

    @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

  • AnnaHanchard
    Anna Hanchard (@AnnaHanchard) reported

    @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

  • patrickjreddy
    Patrick Reddy (@patrickjreddy) reported

    @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.