Giffgaff outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 5 minutes ago from Hinckley, England

  @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

• 
  Shamir Mawji (@shamirmawji) reported 14 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 17 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 24 minutes ago from Hinckley, England

  @benno44775 @giffgaff I had to shut my phone down and restart

• 
  Jess Petch (@jesspetchx) reported 25 minutes ago from Hinckley, England

  Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

• 
  njd (@nixjd) reported 37 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  njd (@nixjd) reported 48 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 55 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 11 minutes ago

  @giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO

• 
  kazzie (@kazzie222) reported 12 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Emily gregory (@emilygreg22) reported 12 minutes ago

  @andysyers98 @giffgaff Wow what an awful attitude you have, by the look of your X account you are a landscaper imagine a customer talking to you like that, I bet you wouldn’t appreciate it.

• 
  Rob Osbourne (@osbourne71240) reported 13 minutes ago

  @giffgaff I come to the conclusion that that giffgaff is just crap network got 3 bars 5g and active goodie bag and no Internet. #giffgaff is 💩

• 
  fullcirclephoto (@FullCircleNE) reported 14 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  Hamza Butt (@hrbuttpk) reported 16 minutes ago

  Bad bad bad service in CBG. @giffgaff

• 
  Matt (@MattskiMK) reported 16 minutes ago

  @PeterCrouchPod got me thinking! My loyalty to @VodafoneUK is being abused. Their charge increase is #phoneshithousery & for a 5 phone family with me being 20 years in maybe time for a change #onenetworkplayer 3 phones out of contract - where do i go? Is @giffgaff the solution?

• 
  Simon Howard (@essjayaitch) reported 17 minutes ago

  @AndrewRangerMP I just read your report on mobile coverage in Wrexham. Are you aware that Tesco and Giffgaff both use the O2 network and therefore their performance should be no different? Also, Three and Vodafone customers can now use each others network since they were merged

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

• 
  kakarot (@kakarotx92) reported 22 minutes ago

  @giffgaff what sort of network cuts your internet just because one is in a call..... ******* piss take.