Giffgaff

Giffgaff Outage Report in Leicester, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Leicester, England 12/15/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • em_doapsi Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

  • em_doapsi Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @benno44775 @giffgaff I had to shut my phone down and restart

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

  • shamirmawji Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

  • jesspetchx Jess Petch (@jesspetchx) reported from Hinckley, England

    Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • wesayso Wes West (@wesayso) reported

    Has anyone got experience of moving away from GiffGaff to another PayAsYouGo network? I'm getting a bit fed up with the poor coverage and slow speeds.

  • CH41N Chain (@CH41N) reported

    @giffgaff - Any updates on plans to offer wifi calling? I'm starting to struggle with calls at home for some reason and that would help out a great deal.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @TheChusid Hello there, We don't support e-sims. - giffgaff Ann

  • CarolineStroud3 Caroline Stroud (@CarolineStroud3) reported

    @giffgaff Yes, no problem - (as long as your content doesn’t misrepresent my tweet or it’s intention of course)...

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @icallitjustice Hi there. We haven't advised that there are any faults with your device. If there are no network coverage problems in your area, then we would recommend that you try going through troubleshooting steps. - giffgaff Emer.

  • Arleta1 Barrie Llewelyn (@Arleta1) reported

    Wow @giffgaff Massive customer service fail. And I used to tell people how brilliant you are. Is it greed or laziness? Actually don’t answer that. I don’t care. Thanks @Barclays customer service for sorting. Dominic was calming!!! Moving on…

  • Brookie63 brookie (@Brookie63) reported

    @giffgaff i have requested a 5G sim from you but its never been delivered. Do i have to have a normal 4G sim & account running first before you send me a 5G sim or are you able to send me a 5G sim then i can activate it & sign up to one of your goddy bags? I have ordered several

  • MrAdeCarter Ade (@MrAdeCarter) reported

    @giffgaff Same issues here, Mobile data has been barely functional for a week

  • icallitjustice 👁‍🗨 (@icallitjustice) reported

    @giffgaff I have tried everything you had told me to. You told me “there doesn’t seem to be an issue” and to “turn the device off and on again”. That implies it is an issue with the device and not giffgaff. It is CLEARLY an issue withe giffgaff as I’m not the only one having trouble.

  • GuyEmerson Guy Emerson (@GuyEmerson) reported

    Have to leave @giffgaff after 10 years good service due to their roaming policy. They’ve implemented a policy that hurts those studying abroad harshly.