Giffgaff outages and service status in Leicester, England

Problems in the last 24 hours in Leicester, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 1 minute ago from Hinckley, England

  @benno44775 @giffgaff I had to shut my phone down and restart

• 
  njd (@nixjd) reported 29 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Shamir Mawji (@shamirmawji) reported 33 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported 45 minutes ago from Hinckley, England

  @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 50 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  njd (@nixjd) reported 51 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Jess Petch (@jesspetchx) reported 51 minutes ago from Hinckley, England

  Having to direct rob from London because he went the wrong way lost gps (stupid giffgaff) and parts of the m1 were shut .. appsolute disaster! 😩

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 56 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 2 minutes ago

  @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

• 
  kazzie (@kazzie222) reported 3 minutes ago

  @stitch_83 @giffgaff I feel your pain Pete , I got so fed up with not being updated or given an date for when the service would resume I’ve gone with another provider

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 7 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 8 minutes ago

  @giffgaff Ok you will be losing a long time customer.

• 
  josh (@ekitiketakaball) reported 8 minutes ago

  @giffgaff your signal is being horrendous, can I have an update?

• 
  Fergus Kiely (@fergus_kiely) reported 10 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  Jacob Smith (@Smit3930) reported 16 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

• 
  Bangkok Butcher (@Bangkok_Butcher) reported 17 minutes ago

  @Ajarncom I only have to call the UK from time to time. Best option I found was to order a Giffgaff SIM (or esim), stick a fiver in it and just top up when required. It usually connects to the AIS network here so calls etc all good. Serves 2 purposes with being able to receive UK SMS also

• 
  zaf (@zaffyzak) reported 17 minutes ago

  What ******** is wrong with your network today????? @giffgaff

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann