Giffgaff outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 5 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  njd (@nixjd) reported 7 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Shamir Mawji (@shamirmawji) reported 15 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  njd (@nixjd) reported 19 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Oliver Fytche-Taylor (@OllyFT) reported 36 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 59 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maimuna (@Maimuna5371) reported 7 minutes ago

  @Crypto_Fiona777 @giffgaff Your explanation help me to understand

• 
  I L (@iluyimbazi) reported 8 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  sable (@SableVex) reported 8 minutes ago

  @madcow42 @dbcxptures I’ve seen a few say about price, idk about that I just do like £15 a month payg and it does me. But yea I think giffgaff runs on o2, that’s who I was with and yea same absolute ziggy ****.

• 
  Tom (@yo_tom_o) reported 12 minutes ago

  @ljupc0 @giffgaff Been central London and countryside, 5g in both cases, can't stream a reel without buffering constantly, websites take forever to load. Swear it wasn't this bad last time I was in the UK

• 
  giffgaff (@giffgaff) reported 14 minutes ago

  @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  H.M Haōshoku (@SleepyShoku) reported 16 minutes ago

  "wtf is Giffgaff" well

• 
  Jon Thompson (@JohnnyFocal) reported 16 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  黑衣执事 (@hackdeacon) reported 17 minutes ago

  @giffgaff @Bozibozai Hello, can my number +44 75 2504 8214 be restored? I’m a loyal customer and haven’t received the confirmation email like my friends. Please reactivate it as soon as possible. Thank you! @giffgaff

• 
  Jason ferguson (@Jasonrfc90) reported 19 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  伐无道！ (@hungxuto110236) reported 23 minutes ago

  @giffgaff giffgaffIf you are not providing the service, please refund my prepaid amount. Thank you.