Giffgaff outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicestershire, England

The most recent Giffgaff outage reports came from the following cities: Leicester.

City	Problem Type	Report Time
Leicester	Phone	2 months ago
Loughborough	Phone	6 months ago
Leicester	Internet	7 months ago

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  njd (@nixjd) reported 5 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 28 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

• 
  Oliver Fytche-Taylor (@OllyFT) reported 30 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  Shamir Mawji (@shamirmawji) reported 47 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  njd (@nixjd) reported 57 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 59 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  黑衣执事 (@hackdeacon) reported 3 minutes ago

  @giffgaff @Bozibozai Hello, can my number +44 75 2504 8214 be restored? I’m a loyal customer and haven’t received the confirmation email like my friends. Please reactivate it as soon as possible. Thank you! @giffgaff

• 
  Stevio (@Rothbury01669) reported 5 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Bobo Li (@Jushbo779) reported 6 minutes ago

  giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

• 
  loo58 (@moaningminnie58) reported 6 minutes ago

  @giffgaff HELP yet another nonth & auto renew failed & wont take payment

• 
  iampimpmummy (@vanessa210370) reported 7 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin

• 
  👑Tie Toll 👑 (@Sweetestapplezz) reported 9 minutes ago

  To be honest, since covid no self respecting person in London has used O2, or the other cheap one. We all use EE or GiffGaff, signal still **** but wayyy better 👌🏿

• 
  Shark peppers (@yhm505037470433) reported 13 minutes ago

  @giffgaff Listen, you have no right to disconnect my service. I’m a legitimate user currently residing in China long‑term. Blocking my card will cause me serious trouble!

• 
  Jon Thompson (@JohnnyFocal) reported 13 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  ⚒️John Phillips⚒️ (@JohnWHUFC80) reported 18 minutes ago

  @giffgaff Now that's service @EE and why I've left you