Giffgaff outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  Shamir Mawji (@shamirmawji) reported 15 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 25 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

• 
  Oliver Fytche-Taylor (@OllyFT) reported 37 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 46 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  njd (@nixjd) reported 47 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  njd (@nixjd) reported 58 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 6 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  jo (@scjott57) reported 7 minutes ago

  @giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 12 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  Daniel Jupp (@DanielJupp38418) reported 13 minutes ago

  @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

• 
  heather ττ ⌐🆇-🆇 (@heather11666) reported 15 minutes ago

  @YvonneM28 @Holz_mfc Same here with giffgaff which just like Sky uses the O2 network. Am considering switching to 3 network (maybe Smarty) to see if it works any better.

• 
  James (@James4467613528) reported 15 minutes ago

  @finchyid1710 @beverleyturner A child can still buy a Fanta tho with no id, this is you cant have any until you verify, Not like a kid friendly version where you can still do some things it's just prove it or loose it, on device, instead of through the service you are using. For example giffgaff blocks adult content until you prove you are over 18. Some isp's block illegal sites. This doesn't need to be on device because if apple can do it, then why shouldn't samsung do it for their tvs which can also access illegal sites or porn these days. BUT, I have come to the conclusion that we've gone to far not parenting kids properly surrounding the internet and the gov has no choice or feels it has no choice, to do these things, Saying that there is no law for this kind of thing to be on-device so apple really has no reason to do it unless they know something we don't (likely)

• 
  ฅ^•ﻌ•^ฅ (@makingdemands) reported 17 minutes ago

  wtf is giffgaff

• 
  ***** Acasa (@guidoacasa) reported 19 minutes ago

  @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

• 
  ***** Acasa (@guidoacasa) reported 21 minutes ago

  @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

• 
  giffgaff (@giffgaff) reported 26 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade