Giffgaff Outage Report in Leicestershire, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (58%)
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Phone (16%)
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Internet (14%)
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Total Blackout (11%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
@plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE
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Shamir Mawji
(@shamirmawji) reported
from
Leicestershire, England
@giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!
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Oliver Fytche-Taylor
(@OllyFT) reported
from
Chadwell, England
@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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njd
(@nixjd) reported
from
Loughborough, England
@giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡
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njd
(@nixjd) reported
from
Loughborough, England
@giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@giffgaff I’ve done the complaint and gave them the reference number to the last one.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Wilson
(@markwilsonit) reported
@stewrogers Except EE doesn't work in my house... or basically at this end of town (so Wi-Fi calling doesn't help). O2 and Vodafone are the only viable networks for me, but giffgaff seems to be giving reduced O2 performance recently...
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Andy Holding
(@ProveIt78) reported
@giffgaff I don’t believe you. There is always a way to escalate and prioritise. With customer service (or rather lack of it) like this. I’m very glad I’m not a customer and never will be. How do I complain about your complaints process.
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Matt
(@0001Matt) reported
@giffgaff Er, no, you misunderstand me. First attempt to change password, locked out of account. Problem your end, not mine.
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joeydfree
(@joeydfree) reported
@daazioor Okay, former telecommunications engineer here anything powered by EE is gonna have best covage as the do emergency services, O2 are a bit meh but does the job and Vodafone is using Huawei and three are hit and miss. Giffgaff is O2
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Reverend Hugo Z. Hackenbush
(@FatherCheesy) reported
Just moved my fathering law to @giffgaff because he hardly uses his mobile. He had £15 PAYG credit on the phone He hasn't used the phone at all but the next morning £1.75 had gone & later that day it was down to zero. WTF is happening @giffgaff
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Jordan
(@JSB93x) reported
@giffgaff @AshJamIng Flexible payment plans/Goody bags. Any issues are usually resolved quickly. Only thing I dislike is I can’t chose my date of repayment for my goody bag and it comes out on the 14th - that’s the only issue I have.
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Andy Holding
(@ProveIt78) reported
@giffgaff This doesn’t work. And this is urgent as someone is using my address fraudulently. I need action now. Not in 5 days. No customer service number, appallingly slow complaints process. Shocking.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ProveIt78 We are an exclusively online network, so we don't have a telephone number, and we're unable to call members. We totally understand that you would like this looked into as soon as possible, and our member relations team will get back to you as soon as they can. - giffgaff Emer.
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Max Lang
(@MaxLang36500067) reported
@VOXI_UK @giffgaff It seems that Vodafone and Voxi quietly stopped supporting the Virgin London Underground network. Thanks Vodafone
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Sarah the Crazy
(@Viking_Sarah_1) reported
@nicklesby79 Oh I thought you meant home wifi not also 4G. I have Shell for home and @GiffGaff for mobile. GiffGaff are part of O2 so use their network. Brilliant reception and very cheap!