Giffgaff

Giffgaff Outage Report in Leicestershire, England

Problems detected

Users are reporting problems related to: wi-fi, internet and phone.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Leicestershire, England 12/21/2025 11:50

December 21: Problems at Giffgaff

Giffgaff is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (19%)

    Phone (19%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

  • shamirmawji Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • pluginmoomin9 Nicoletta (@pluginmoomin9) reported

    @giffgaff help my goodybag was meant to auto renew today checked app and website says I'm running low on data and the websites stuck saying it's being processed I have contacted help from agent not had reply whts going on?

  • SaaidiAbdullah Abdullah Saaidi (@SaaidiAbdullah) reported

    @giffgaff No particular thing. GiffGaff charges huge amount of money if the package ended few days earlier. Very difficult to communicate with customer service ( last time I submitted a request and received a response next day). I prefer to ba able to call rather than just typing.

  • ashpryce Ash Pryce 👻💀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ashpryce) reported

    @CybillLiberty @hewantswealth To be fair, mine costs less than that. I don't go on contract and use GiffGaff- a perfectly servicable... well... service. Enough minutes, unlimited texts, more GB of data than I ever actually use. £10 per month. Phone needs buying outright, but second hand is fine

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mimi36907469 Oh no. We're sorry to hear that. Can you please send us a DM with your full post code, so we can help? - giffgaff Tasbiya

  • alasdair_h Alasdair Hunter (@alasdair_h) reported

    @robin__craig i will never stop being on a giffgaff goodybag

  • nickjjackson_ Nick Jackson (@nickjjackson_) reported

    @jalada @harvest @djave_co Same here, I'm on BT, but my co-founder on Virgin Media is fine. Tethering on GiffGaff works fine. Not having issues with other sites.

  • GarethUFC Gareth (@GarethUFC) reported

    @giffgaff has awful customer service. How to do I get my puk code to leave.

  • vikki_price Vikki Price (@vikki_price) reported

    @giffgaff please tell me how To cancel with you? I got SIM card simply to check lock position on handset and paid £6, set up an account online with details but cannot remember my password and despite using all the methods you suggest to get the information I am not receiving it.

  • XoCourtsoX courts (@XoCourtsoX) reported

    Anyone else having problems with @giffgaff?? My data hasn’t been working for the last few days. Won’t load anything. Bee relying on WiFi which is shocking enough as it is 🙃

  • ClaytonJarvisP1 Clayton J-P (@ClaytonJarvisP1) reported

    Is anyone else having problems with @giffgaff? My goodybag won't update. It has just said they're updating it now for almost 2 hours ...