Giffgaff outages and service status in Leicestershire, England
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- Giffgaff generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Giffgaff Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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njd (@nixjd) reported from Loughborough, England@giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡
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Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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njd (@nixjd) reported from Loughborough, England@giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England@plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE
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Shamir Mawji (@shamirmawji) reported from Leicestershire, England@giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@giffgaff I’ve done the complaint and gave them the reference number to the last one.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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zaf (@zaffyzak) reported@giffgaff Yeah no, same bloody script all the ******* time! Bye I’m moving to other network that’s more reliable
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Warlord (@Evilmonkeyfart) reportedGiffgaff gotta be the worst data provider ever
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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MrRee (@MrReeSolutions) reported@oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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Jazza (@jmilprint) reported@mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!
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Jacob Smith (@Smit3930) reported@giffgaff Oh my bad, I'll do that now.
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Leila - レイラ (@twistedhumanoid) reported@giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!
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Erfan (@ErfanVL) reported@Evilmonkeyfart Brother imagine you pull out your phone to send her a photo or something and your internet doesnt work, then she sees giffgaff ontop of it. Omfg she would leave insta.
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giffgaff (@giffgaff) reported@Mishishell No problem, Michelle - giffgaff Hannah