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Giffgaff outages and service status in Leicestershire, England

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  • Giffgaff generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • shamirmawji
    Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

  • OllyFT
    Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

  • Nissimlemos23
    Nissimlemos (@Nissimlemos23) reported

    @giffgaff After 6 years with you guys, that is how you are treating me Change my address and in the new one your signal doesn’t work, I have 2 newborn babies at home and I can’t stay without signal And now if I cancel I will have to pay?really? This is how you treat a 6 years costumer?

  • giffgaff
    giffgaff (@giffgaff) reported

    @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

  • kazzie222
    kazzie (@kazzie222) reported

    @giffgaff Can I have an update on my service please I still after several week have no service , I will have to consider changing to another network provider if not sorted soon

  • Sebatron7
    Sebatron (@Sebatron7) reported

    @giffgaff mobile and data signal has been down all day from east London through to Central London. When will it be back on?

  • gemcq2
    G McQueen (@gemcq2) reported

    @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

  • giffgaff
    giffgaff (@giffgaff) reported

    @gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann

  • kakarotx92
    kakarot (@kakarotx92) reported

    @EE can't wait. Couple of days and I never have to deal with you again. I hope mlte people see this and jist take as a warning. Steer clear and just get sim only pay as you go. Ignkre these awful deal. Giffgaff awaits! And better connection/network coverage

  • TheBossnME
    Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

  • philhguk
    My Name is Phil (@philhguk) reported

    @xxx_kimbo_xxx @EE I used to be with EE then all of a sudden I couldnt get a signal in my own home so I switched to GiffGaff, I still only get 1 bar but at least it works. Considering I live about a 10 - 15 min walk from the town centre the mobile signal here is shite on all networks.