Giffgaff outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicestershire, England

The most recent Giffgaff outage reports came from the following cities: Leicester.

City	Problem Type	Report Time
Leicester	Phone	5 days ago
Loughborough	Phone	5 months ago
Leicester	Internet	5 months ago
Loughborough	Phone	1 year ago

Nearby cities with recent reports

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  Shamir Mawji (@shamirmawji) reported 21 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 21 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  njd (@nixjd) reported 25 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Oliver Fytche-Taylor (@OllyFT) reported 36 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  njd (@nixjd) reported 47 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 48 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 3 minutes ago

  @giffgaff Ok you will be losing a long time customer.

• 
  Josh Jackson (@IamJoshJackson) reported 5 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  James Drury (@jamespdrury) reported 7 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  KnowYourSelf (@kindanew) reported 9 minutes ago

  @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 14 minutes ago

  @giffgaff Hello. I have a problem. I have about £150 in my account, but PayPal is banned in my country. What can we do about this? I don’t want my money to be lost.

• 
  Steve (@alpherah) reported 15 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  giffgaff (@giffgaff) reported 20 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  Champion 🏆 (@ardaleofficial) reported 21 minutes ago

  This is why my common giffgaff didn’t wanna rise, useless network

• 
  Michelle🇺🇦 (@Mishishell) reported 26 minutes ago

  @giffgaff been having problems with data all day

• 
  giffgaff (@giffgaff) reported 28 minutes ago

  @JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade