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Giffgaff

Giffgaff outages and service status in Leicestershire, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Jul 21, 11:13 AM GMT+1.
  • 100% Phone (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leicestershire, England

The most recent Giffgaff outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Phone 5 days ago
Loughborough Phone 5 months ago
Leicester Internet 5 months ago
Loughborough Phone 1 year ago

Nearby cities with recent reports

Leicester

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • shamirmawji
    Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

  • OllyFT
    Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DJ_Criss_Angel
    Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported

    @giffgaff Ok you will be losing a long time customer.

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

  • jamespdrury
    James Drury (@jamespdrury) reported

    Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

  • kindanew
    KnowYourSelf (@kindanew) reported

    @ajzxne Outsourced still means they have to be paid for. We do not know what the arrangement O2 has with Giffgaff for renting network capacity but there are probably options which can be added and removed. Different virtual operators might choose different options.

  • gokhansanirimm
    gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported

    @giffgaff Hello. I have a problem. I have about £150 in my account, but PayPal is banned in my country. What can we do about this? I don’t want my money to be lost.

  • alpherah
    Steve (@alpherah) reported

    @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

  • giffgaff
    giffgaff (@giffgaff) reported

    @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

  • ardaleofficial
    Champion 🏆 (@ardaleofficial) reported

    This is why my common giffgaff didn’t wanna rise, useless network

  • Mishishell
    Michelle🇺🇦 (@Mishishell) reported

    @giffgaff been having problems with data all day

  • giffgaff
    giffgaff (@giffgaff) reported

    @JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade