Giffgaff

Giffgaff Outage Report in Leicestershire, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Leicestershire, England 03/07/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (28%)

    Phone (28%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leicestershire, England

The most recent Giffgaff outage reports came from the following cities: Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLoughborough Phone
United KingdomLeicester Total Blackout
United KingdomLeicester Phone
United KingdomLoughborough Phone
United KingdomLoughborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • shamirmawji Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • HarriettEvelynn Harriett.Evelynn (@HarriettEvelynn) reported

    @giffgaff so dpd @DPDgroup_news have admitted my new phone is lost and I updated the agent chat yesterday at lunchtime but no response. I appreciate you're busy but I would like this resolved especially when seeing other customers having similar problems and being ignored. 1/2

  • TomjHindle Tom Hindle (@TomjHindle) reported

    @giffgaff hi! I use you for my sons phone and I lost my bank card l, I have updated the new card details but his monthly goody bag is not coming out and he doesn’t have any data! Can you help please

  • miillsy Amy Mills (@miillsy) reported

    @giffgaff Hi, I was expecting my number I currently have with giffgaff to disconnect today as I’m porting it to another network. But it doesn’t seem to have happened. Can someone tell me when that’s expected to happen please?

  • VictoriaDuffie7 Victoria Duffield (@VictoriaDuffie7) reported

    Wow @giffgaff what a service had a full refund in my account with in 48 hours of case being opened with yourselves. DPD lost my daughters Christmas present but you guys took responsibility for their error Thank you

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Myers_Helper You should be able to get your PAC code from Vodafone Lisa, so it may be worthwhile speaking with them again regarding getting this from them. Once used, this would cancel your current SIM with them, so you wouldn't need to wait till February. - giffgaff Jeanette

  • roxybro54357245 roxy brown (@roxybro54357245) reported

    @giffgaff i have had this problem for some time

  • seanbschmn Sean✨ (@seanbschmn) reported

    @giffgaff hi there, I can’t use my data, make calls etc. I have 10 days left of my goody bag. I’m not sure why it won’t work and can’t seem to fix it. I was wondering if you could help me, thanks in advance.

  • Myers_Helper Lisa (@Myers_Helper) reported

    @giffgaff help

  • joannao33224061 joanna obrien (@joannao33224061) reported

    @giffgaff worst company ever . Your customer service is shocking . Been waiting for my phone for 17 days . Lost in delivery by DPD to be told the Giff gaff haven't even contacted them to start investigation when you have told me a number of times you have . Time to cancel

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @HarriettEvelynn Hi there. We do understand the concern and frustration over this, your case is currently with the correct team, but they can take up to 24-hours for a response. Please hang tight for a response from our agents who can look into this for you. - giffgaff Dana