Giffgaff outages and service status in Leicestershire, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leicestershire, England
The most recent Giffgaff outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Phone | 30 days ago |
|
Loughborough
|
Phone | 5 months ago |
|
Leicester
|
Internet | 6 months ago |
Community Discussion
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Giffgaff Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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njd (@nixjd) reported from Loughborough, England@giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡
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Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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Shamir Mawji (@shamirmawji) reported from Leicestershire, England@giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!
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njd (@nixjd) reported from Loughborough, England@giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@giffgaff I’ve done the complaint and gave them the reference number to the last one.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England@plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Fergus Kiely (@fergus_kiely) reportedRaised a complaint with GiffGaff - still no reply??!!
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giffgaff (@giffgaff) reported@moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah
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iampimpmummy (@vanessa210370) reportedHi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff
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Clem Fandango (@ColonyScotland) reported@skelpitheid @SSalyers2 I purchased two from Amazon and i use Giffgaff SIM as my internet supplier....never had a problem. If you go for the model ' Poco ' , super fast and reliable.
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Simon (@Simonli127) reported@giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.
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🔌 Bailey 🎥 (@Baileylawlesss) reported@giffgaff iv been with you lot for 8 years no problem at all signal great 4g/5g great, realised I don't actually use unlimited so I lowed it, now it barley works it's a joke
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Garfield StJohnSmyth (@MittArmstrong) reported@giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful
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Jon Thompson (@JohnnyFocal) reported@O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.
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Colin MacRae 🇺🇦 (@colinmac7) reported@giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?
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Tom (@yo_tom_o) reported@ljupc0 @giffgaff Been central London and countryside, 5g in both cases, can't stream a reel without buffering constantly, websites take forever to load. Swear it wasn't this bad last time I was in the UK