Giffgaff outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  njd (@nixjd) reported 12 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 24 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

• 
  njd (@nixjd) reported 36 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Shamir Mawji (@shamirmawji) reported 39 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 52 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  Oliver Fytche-Taylor (@OllyFT) reported 53 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Jackson (@IamJoshJackson) reported 2 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  SMPT (@SMPT799053) reported 4 minutes ago

  @Woody3704 @crip72012 @hewantswealth Giffgaff uses the O2 network

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 9 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah

• 
  AM (@itsmeitsmeandy) reported 12 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 14 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Erfan (@ErfanVL) reported 15 minutes ago

  @Evilmonkeyfart Brother imagine you pull out your phone to send her a photo or something and your internet doesnt work, then she sees giffgaff ontop of it. Omfg she would leave insta.

• 
  AM (@itsmeitsmeandy) reported 17 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  rae (@Echo38N) reported 19 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

• 
  🔌 Bailey 🎥 (@Baileylawlesss) reported 20 minutes ago

  @giffgaff iv been with you lot for 8 years no problem at all signal great 4g/5g great, realised I don't actually use unlimited so I lowed it, now it barley works it's a joke