Giffgaff outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leicestershire, England

The most recent Giffgaff outage reports came from the following cities: Loughborough.

City	Problem Type	Report Time
Loughborough	Phone	2 months ago
Leicester	Internet	3 months ago
Loughborough	Phone	1 year ago
Leicester	Total Blackout	1 year ago
Leicester	Phone	1 year ago

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 22 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  njd (@nixjd) reported 32 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Shamir Mawji (@shamirmawji) reported 36 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  njd (@nixjd) reported 40 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Oliver Fytche-Taylor (@OllyFT) reported 43 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 59 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phill Manson (@pmanson26) reported 1 minute ago

  @RSdriver00 @ThreeUK @VodafoneUK All seem **** locally since huawei was removed from the backbone, I’ve tried EE (ok), Vodafone (useless) and now on GiffGaff, I got better signal roaming in Spain

• 
  james gmail (@jamgmail83959) reported 2 minutes ago

  @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

• 
  Matrix Breaker (@AMH_Andrew) reported 4 minutes ago

  @GeoffBuysCars @EE Shocking Geoff. FWIW, I recently bought a GiffGaff SIM card/call plan (uses the O2 network) online with no questions asked - just an email address and card payment needed

• 
  ثاقب🇮🇹 (@boujeeasshoe) reported 9 minutes ago

  giffgaff you are the worst phone provider in the country i SWEARRR. like why are you never working ??

• 
  michael bell (@newcastleguy) reported 10 minutes ago

  @giffgaff as gifgaff run on the 02 network has anyone had any problems, network is poor right now, cuts you off while in a call, delayed in connection?

• 
  Chi Amaka (@Amakz007) reported 10 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 11 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

• 
  ***** Acasa (@guidoacasa) reported 12 minutes ago

  @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 12 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  kazzie (@kazzie222) reported 12 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good