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Giffgaff

Giffgaff outages and service status in Leicestershire, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😑

  • rahim94
    Rahimβ„’ πŸ‡¬πŸ‡§πŸ‡²πŸ‡¦ (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😑

  • shamirmawji
    Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

  • OllyFT
    Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • belovedharlot
    πŸ«€ π”±π”žπ”©π”¦π”ž-π”Ÿπ”©π”²π”’ ⚧︎ β˜†β‹†ο½‘π–¦ΉΒ°β€§β˜…β‹†π™šβ‚ŠΛšβŠΉβ™‘ (@belovedharlot) reported

    @dbcxptures i've had no issues with voxi and i'v been with them for year (it's a little expensive if you want a realistically useable amoung of data though, imo, compared to say giffgaff)

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

  • MarkC1165
    Mark1165 (@MarkC1165) reported

    @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.

  • lubbocksmith
    Nathan Lubbock-Smith (@lubbocksmith) reported

    @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

  • sarah_church
    sarah (@sarah_church) reported

    @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

  • AnnaHanchard
    Anna Hanchard (@AnnaHanchard) reported

    @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

  • Gowithbazza1
    Barry (@Gowithbazza1) reported

    @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often πŸ€”

  • CarnorJax87
    Jax (@CarnorJax87) reported

    @giffgaff are you having network problems? My data has been down all day.

  • DJ_Criss_Angel
    Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported

    @giffgaff Ok you will be losing a long time customer.

  • DragonWolf5589
    Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data