Giffgaff outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  njd (@nixjd) reported 53 seconds ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 4 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  Oliver Fytche-Taylor (@OllyFT) reported 7 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  njd (@nixjd) reported 38 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Shamir Mawji (@shamirmawji) reported 39 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 44 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Drury (@jamespdrury) reported 5 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  kazzie (@kazzie222) reported 5 minutes ago

  @giffgaff Awful customer service , seriously 😡

• 
  AM (@itsmeitsmeandy) reported 6 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Daniel Jupp (@DanielJupp38418) reported 8 minutes ago

  @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

• 
  Pete Lawson (@stitch_83) reported 8 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

• 
  Ben "consistent stooge" Knightsby (@KnightsbyBen) reported 16 minutes ago

  @_imey @DanNeidle Yeah, I reckon it shows ripoff O2 prices, etc. After changing to giffgaff my price is down on 10 years ago.

• 
  Warlord (@Evilmonkeyfart) reported 17 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  Mark Mordecai (@mmordecai) reported 19 minutes ago

  @giffgaff I am still paying off my refurbished IPhone 14 and the camera is no longer working, have tried lots of different things, apparently it’s a known issue and when I run the serial number through Apple website, they said it has previously been sorted for this

• 
  Nipperswow (@Gavinking999) reported 20 minutes ago

  @jnoley @O2 Do what I did when they out it up I terminated the contract and moved to @giffgaff same network cheaper price and if you're still paying for your handset that continues no need to change the way you pay for that