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Giffgaff

Giffgaff outages and service status in Leicestershire, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leicestershire, England

The most recent Giffgaff outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Phone 2 months ago
Loughborough Phone 6 months ago
Leicester Internet 7 months ago

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff Iโ€™ve done the complaint and gave them the reference number to the last one.

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible ๐Ÿ˜ก

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they wonโ€™t cancel my sim. Shocking ! ๐Ÿ˜ก

  • rahim94
    Rahimโ„ข ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฒ๐Ÿ‡ฆ (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

  • shamirmawji
    Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • OllyFT
    Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • EllaaNurse
    Ella-jane Field (@EllaaNurse) reported

    @giffgaff site says i can only add credit. i want to buy a plan. brings this up but also wont let me press anything. paypal also not working. Donโ€™t have any other devices.

  • ShoukatAliKhar2
    Shoukat Ali Kharal (@ShoukatAliKhar2) reported

    @giffgaff I have already emailed you. The purpose of raising my voice here is for you to listen to my concern, not transfer me elsewhere. Please help me.

  • KevinDurham321
    Kevin Durham โœ๏ธ ๐Ÿ•Ž ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡ฑ (@KevinDurham321) reported

    @Iromg Vodafone are expensive and they have the worst reception. Giffgaff use 02, and they're cheap and reliable.

  • giffgaff
    giffgaff (@giffgaff) reported

    @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. โ€“ giffgaff Tasbiya

  • twistedhumanoid
    Leila - ใƒฌใ‚คใƒฉ (@twistedhumanoid) reported

    @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

  • belovedharlot
    ๐Ÿซ€ ๐”ฑ๐”ž๐”ฉ๐”ฆ๐”ž-๐”Ÿ๐”ฉ๐”ฒ๐”ข โšง๏ธŽ โ˜†โ‹†๏ฝก๐–ฆนยฐโ€งโ˜…โ‹†๐™šโ‚ŠหšโŠนโ™ก (@belovedharlot) reported

    @dbcxptures i've had no issues with voxi and i've been with them for years (it's a little expensive if you want a realistically useable amount of data though, imo, compared to giffgaff for e.g. it's worth it for the consistency in signal/availability though)

  • alpherah
    Steve (@alpherah) reported

    @giffgaff @giffgaff we tried this it says chat isnโ€™t available and to submit a web form which we did. The service has been pretty shocking so far however. Donโ€™t you guys test the phones?! Apple diagnostics can be run self service these days so there isnโ€™t really an excuse

  • giffgaff
    giffgaff (@giffgaff) reported

    @SpongboobSpants No problem. Take care - giffgaff Hannah

  • Bliadhnaichean
    Palestine Action Supporter๐Ÿ‡ต๐Ÿ‡ธโœŠ๐Ÿ‡ฑ๐Ÿ‡ง #FYEM๐Ÿ’ฐ๐Ÿ‘ (@Bliadhnaichean) reported

    ...And, will we get compensation/reimbursement for lack of Text Service @giffgaff/@O2 ? ๐Ÿค”

  • AustenMathieson
    ๐™ฐ๐šž๐šœ๐š๐šŽ๐š— ๐™ผ๐šŠ๐š๐š‘๐š’๐šŽ๐šœ๐š˜๐š— (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. Weโ€™ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & theyโ€™ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.