Giffgaff outages and service status in Leicestershire, England

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

• 
  Oliver Fytche-Taylor (@OllyFT) reported 5 minutes ago from Chadwell, England

  @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

• 
  njd (@nixjd) reported 17 minutes ago from Loughborough, England

  @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 28 minutes ago from Narborough, England

  @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

• 
  Jamie Lewis Rennie (@JLewisRUK) reported 32 minutes ago from Leicestershire, England

  @giffgaff I’ve done the complaint and gave them the reference number to the last one.

• 
  njd (@nixjd) reported 36 minutes ago from Loughborough, England

  @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

• 
  Shamir Mawji (@shamirmawji) reported 39 minutes ago from Leicestershire, England

  @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 3 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

• 
  DFitz (@DFitzwiliam) reported 4 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 4 minutes ago

  ugh! how did we all collectively as a society accepted companies in general becoming shittier and shittier while increasing prices? Trying to contact @giffgaff... no phone number, no agents .. Have to wait 24 hrs for a pos reply or "ask the community". WTF AM I PAYING FOR THEN?

• 
  Caz 🇬🇧 (@cazjj) reported 5 minutes ago

  @giffgaff @bbuk You've let me down. Please give an email to complain. I CANNOT get into the app as the phone and sim are gone! None of your advisors are helping me!

• 
  Quintessentially (@Hesketh_CW) reported 5 minutes ago

  @dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start

• 
  Jax (@CarnorJax87) reported 7 minutes ago

  @giffgaff are you having network problems? My data has been down all day.

• 
  kakarot (@kakarotx92) reported 9 minutes ago

  @giffgaff your mobile service is a disgrace. You should quit now instead of robbing

• 
  Daniel Jupp (@DanielJupp38418) reported 9 minutes ago

  @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 12 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful