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Giffgaff

Giffgaff outages and service status in Leicestershire, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Leicestershire, England

The most recent Giffgaff outage reports came from the following cities: Loughborough.

CityProblem TypeReport Time
Loughborough Phone 1 month ago
Leicester Internet 2 months ago
Loughborough Phone 1 year ago
Leicester Total Blackout 1 year ago
Leicester Phone 1 year ago

Community Discussion

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Giffgaff Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

  • shamirmawji
    Shamir Mawji (@shamirmawji) reported from Leicestershire, England

    @giffgaff hello I joined a few months ago as I was getting slow 4G speeds on my previous network. After joining giffgaff it was loads better and now has slowed right up again. Please can you help? When I run a speed test it seems that the speed is capped at under 5mbps!

  • OllyFT
    Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England

    @iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    @plusariworld Also, Giffgaff use O2's network which is decent for coverage, but data speeds aren't as fast as Vodafone or EE

  • nixjd
    njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @giffgaff I’ve done the complaint and gave them the reference number to the last one.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBossnME
    Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

  • esnw33430
    G (@esnw33430) reported

    @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

  • GameTripperUK
    GameTripper | Matt Gardner (@GameTripperUK) reported

    @gatchacaz That's so weird! Also, I flirted with Giffgaff years ago. I hate the forum-based support. So weird!

  • chris_tait
    Chris Tait (@chris_tait) reported

    @O2 @giffgaff hi, I’ve been experiencing service issues on the giffgaff network in Stowmarket area for nigh on a week now. Service status on both your pages state there’s a phone mast issue but should be able to do all the usual things, however you can’t. ETA on fix?

  • kakarotx92
    kakarot (@kakarotx92) reported

    @giffgaff what sort of network cuts your internet just because one is in a call..... ******* piss take.

  • TheBossnME
    Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

  • Isi868
    Siah (@Isi868) reported

    @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

  • Jonesy_Bones
    Andrew 🤸 (@Jonesy_Bones) reported

    Hey @EE How long does it take to issue an eSIM? I’ve ordered from both @LycamobileUK and @giffgaff and had the eSIM instantly… Been waiting hours over here and still nothing. What gives?

  • TheBossnME
    Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

  • Si_67
    Si (@Si_67) reported

    @O2 It's 2026, and you can't even repair a broken mast in order to restore a mobile phone signal to a village of 17000 people. Reluctantly, PAC obtained. Such a shame after some 30 years of being with your network (Cellnet, BT Cellnet, Genie, O2, Tesco Mobile & Giffgaff). Bye👋