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Giffgaff

Giffgaff Outage Report in Eltham, Greater London, England

Why is my Giffgaff service not working?

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If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Eltham, England

The most recent Giffgaff outage reports came from the following cities: Southwark, London, Wandsworth, Poplar, Harringay, Hackney, and City of London.

CityProblem TypeReport Time
Southwark Total Blackout 2 days ago
London Phone 3 days ago
London Wi-fi 4 days ago
Wandsworth Phone 8 days ago
London Internet 11 days ago
London Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • Muvaharris
    meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • CoronaSinger
    🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • AkpaluGeorge
    George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • macqueendan
    Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • Love_SE4
    @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • dougshaw1
    Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • jacekwojt
    jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • CWMcGinnes
    CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisFireBurns__
    AyyLiamaoo (@ThisFireBurns__) reported

    @O2 Now if only I could actually use my 4G in the UK instead of having it lock up due to the people with unlimited data hogging all of the bandwidth on tiktok, D+ and netflix. Giffgaff have no problems and yet use your service and they also offer EU roaming. £10 a month for 15GB also

  • mpellatt
    well done, fellow T&H residents. We did right!! (@mpellatt) reported

    @NeilCotton @GeorgeMonbiot @VodafoneUK Never, ever, ever take a mobile contract. SIM-free phone plus PAYG or 1-month rolling contract (eg GiffGaff "goodybags") has been cheaper option for literally years now.

  • KathRella
    Kath Rella (@KathRella) reported

    Is giffgaff customer service always as useful as a ****** dispenser on Pluto, or have I just been exceptionally unlucky over the past week?

  • KadePeregrine
    Kade☄️🐀 (@KadePeregrine) reported

    @Evetsskoorb @GeorgeMonbiot Listen, I love Giffgaff but maybe this isn't the time to be plugging another service.

  • hello1two3four
    David (@hello1two3four) reported

    @GeorgeMonbiot @VodafoneUK This is terrible. Vodafone have rubbish customer service. Anyone on long term contract when it comes to an end should think 'sim only' monthly commitment. You may need to stick with the service provider for signal strength so... VOXI = Vodafone. Giffgaff = O2, SMARTY = Three

  • PhatzDez
    Dezmond White (@PhatzDez) reported

    @giffgaff hey an issue with my mum SIM card I’ve activated and topped up Monday and she can’t receive or make call or texts. Did all checks sim in another fone etc no joy phone says “call failed” “text failed” help please Thanks

  • benno44775
    Beano (@benno44775) reported

    @JaneEllanVannin @VodafoneUK @giffgaff Sorry to hear that George. Might be time to change network!

  • woldsweather
    Trevor Appleton (@woldsweather) reported

    @giffgaff My wife's phone on giffgaff shows no sign it was fine this afternoon at Alnwick Northumberland. Is there a problem?

  • tayIorsswift13x
    ` (@tayIorsswift13x) reported

    @giffgaff Hi Jade, I have tried on another device I have cleared cache, cookies and web history but the SAME issue is still persisting.

  • Yorksims
    John Woods (@Yorksims) reported

    @mafffhewwalker @giffgaff I'd keep an eye on the O2 status site then because if a mast failure is reported there you'll be able to sign up to get updates by text or email but as no faults are showing at the moment that service isn't available.