Giffgaff

Giffgaff Outage Report in Eltham, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Eltham, Greater London, England 12/11/2025 12:45

December 11: Problems at Giffgaff

Giffgaff is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Hackney, City of London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ndynmbr23 Andy (@ndynmbr23) reported

    @Laclosprequel @giffgaff I haven't watched any of it yet - how bad is it?

  • kiamletley Liam Ketley (@kiamletley) reported

    @giffgaff hi. I can't log in to my account as the login page just loads endlessly when I click login. I'm desperately trying to cancel my renewable goody bag as I don't live in the UK any more. Can I do it via DM? I can't call you guys as not in UK.

  • falconerevents Falconer Events (@falconerevents) reported

    Giffgaff have just transferred my number over from EE small business account. Last bill has just been paid so do I still need to contact EE even if I was out of contract to cancel? @EE

  • BusinessBad4 Bad4Business (@BusinessBad4) reported

    @giffgaff Very kind of you but... I had to go to the ombudsman, but GiffGaff blame the devices and ombudsman accept. Thus - No support. I've already left your company as you were not willing to investigate the fault. I feel sorry for the rest of your customers. Good luck with the fault!

  • sand1y саша (@sand1y) reported

    @giffgaff second week have a problem with network. slow as never before. Why?

  • Marvin072535355 Marvin (@Marvin072535355) reported

    @francescaelena_ @giffgaff Depending on how much you use mostly per month. £20/25 deal is better than anything less than £20 if u are using it for data/mins mostly been with them 2 yesrs no problem what so ever 👍

  • ahnedwart Ann Hartley (@ahnedwart) reported

    Hey @giffgaff, needing help topping up one of your sims that controls a heating system in a vehicle. Normal means don’t work. Can you help?

  • boyer_89 l30¥£R (@boyer_89) reported

    @giffgaff Are you still having issues with a mast not working properly in the ch41 area or has the issue been fixed

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AKornitzer If you're having issues using your data, then this might be why you can't log in. You should be able to log in using a different device. Please try the network reset to see if this helps if you haven't already. If this hasn't worked, DM us your post code. - giffgaff Jeanette

  • AKornitzer Alice Kornitzer (@AKornitzer) reported

    @giffgaff Thanks so much for getting back to me! I keep getting a notification that I need to 'sign into network' and when I try nothing loads. I also tried to log onto my account and I can't get in? Are these issues related? Ta!!