Giffgaff outages and service status in Eltham, England

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Eltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

• 
  Agathe (@Agathi0usssss) reported 8 minutes ago from Poplar, England

  @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 13 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  Neal D'Cruz (@nealdcruz) reported 14 minutes ago from Bromley, England

  @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

• 
  Clive J Goodwin (@CliveJGoodwin) reported 15 minutes ago from Bromley, England

  @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

• 
  🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported 27 minutes ago from Stratford, England

  @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

• 
  Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported 33 minutes ago from Camberwell, England

  Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

• 
  jacek wojt (@jacekwojt) reported 35 minutes ago from Bromley, England

  @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 37 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Sophie 💕 (@SophieGudge_) reported 47 minutes ago from Stratford, England

  @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

• 
  Richard Anthony Lloyd (@richardlloydact) reported 53 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  🅡🅨🅐🅝 (@Ryanclairmont) reported 56 minutes ago from Ilford, England

  Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

• 
  Wang Lin (@AzukaFred) reported 56 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Lashan (@LashanStuff) reported 56 minutes ago from Camberwell, England

  @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

• 
  Lashan (@LashanStuff) reported 58 minutes ago from Camberwell, England

  @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spongboob Squitpants (@SpongboobSpants) reported 3 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

• 
  giffgaff (@giffgaff) reported 4 minutes ago

  @lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 7 minutes ago

  @O2 @giffgaff I kindly request you not to deactivate my SIM +44 7935 828383. I’m currently in Pakistan, but this UK number is very important to me because several of my official accounts are linked to it. Please help me keep the number active. I would really appreciate your suppo

• 
  🫀 𝔱𝔞𝔩𝔦𝔞-𝔟𝔩𝔲𝔢 ⚧︎ ☆⋆｡𖦹°‧★⋆𐙚₊˚⊹♡ (@belovedharlot) reported 7 minutes ago

  @dbcxptures i've had no issues with voxi and i'v been with them for year (it's a little expensive if you want a realistically useable amoung of data though, imo, compared to say giffgaff)

• 
  loo58 (@moaningminnie58) reported 10 minutes ago

  @giffgaff HI still cant get the help I need Im Blind now & can only talk. Please help me.

• 
  Simon Elliott (@simon_elliott) reported 11 minutes ago

  @O2 @giffgaff will you PLEASE do something about the dreadful mobile signal issue in and around Penzance? I understand it is a mast issue? Can only call when near WiFi!

• 
  9 wine (@Wine92023) reported 13 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  Blair James Lennon (@blairlennon) reported 14 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  Andy J (@Soooperpigdog) reported 14 minutes ago

  @giffgaff @EPatroits31000 You'd have thought UK Patriot lots of numbers, would have made it his patriotic duty to keep an eye on the service checker..

• 
  Simon (@Simonli127) reported 15 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom