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Giffgaff

Giffgaff outages and service status in Bexleyheath, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Bexleyheath, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 23, 1:46 PM GMT+1.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at Giffgaff

Giffgaff is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bexleyheath, England

The most recent Giffgaff outage reports came from the following cities: Hackney.

CityProblem TypeReport Time
Hackney Internet 1 day ago
Hackney Internet 16 days ago
Southwark Total Blackout 3 months ago
Poplar Phone 3 months ago
Hackney Internet 3 months ago
Hackney Phone 4 months ago

Nearby cities with recent reports

Hackney

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Johndartspur
    John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Ryanclairmont
    🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, England

    Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Agathi0usssss
    Agathe (@Agathi0usssss) reported from Hackney, England

    Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • CliveJGoodwin
    Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

  • SophieGudge_
    Sophie 💕 (@SophieGudge_) reported from Stratford, England

    @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

  • Loucathwil
    ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • CoronaSinger
    🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • jacekwojt
    jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • nealdcruz
    Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Isi868
    Siah (@Isi868) reported

    @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

  • Gowithbazza1
    Barry (@Gowithbazza1) reported

    .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

  • jmilprint
    Jazza (@jmilprint) reported

    @mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!

  • MrReeSolutions
    MrRee (@MrReeSolutions) reported

    @oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.

  • TheDePINCat
    TheDePINCat 🐈🌐 (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

  • stitch_83
    Pete Lawson (@stitch_83) reported

    Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

  • DFitzwiliam
    DFitz (@DFitzwiliam) reported

    @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

  • aricolonthree
    ? (@aricolonthree) reported

    @BigJohnson104 respect giffgaff wtf

  • gokhansanirimm
    gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported

    @giffgaff Hello. I have a problem. I have about £150 in my account, but PayPal is banned in my country. What can we do about this? I don’t want my money to be lost.