Giffgaff

Giffgaff Outage Report in Sutton at Hone, Kent, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Sutton at Hone, Kent, England 11/25/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent Giffgaff outage reports came from the following cities: Poplar and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomPoplar Wi-fi
United KingdomPoplar Wi-fi
United KingdomPoplar Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

  • SophieGudge_ Sophie 💕 (@SophieGudge_) reported from Stratford, England

    @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

  • Johndartspur John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • Ryanclairmont 🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, England

    Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

  • Bukom_Boy Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • Agathi0usssss Agathe (@Agathi0usssss) reported from Poplar, England

    @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaunjenks Shaun Jenks 💙🇬🇧📱⌚️💻📸✈️ (@Shaunjenks) reported

    Ok so which U.K carrier do you think has the best network coverage. If you want to choose an MVNO then choose the carrier it piggybacks on, for example GiffGaff/ Tesco - O2. Or Voxi/lebara - Vodafone

  • clockworkcodger Dave E. (@clockworkcodger) reported

    @ItsWeary He giffgaff for years never any issues. It piggybacks o2

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @squaddielad Oh dear, Gordon. Please can you clear your cache, cookies and web history then try logging in again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • ahnedwart Ann Hartley (@ahnedwart) reported

    Hey @giffgaff, needing help topping up one of your sims that controls a heating system in a vehicle. Normal means don’t work. Can you help?

  • kiamletley Liam Ketley (@kiamletley) reported

    @giffgaff hi. I can't log in to my account as the login page just loads endlessly when I click login. I'm desperately trying to cancel my renewable goody bag as I don't live in the UK any more. Can I do it via DM? I can't call you guys as not in UK.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Secondcitylee It can take up to 24 hours from activation for your service to be fully up and running. During this time we recommend that you reboot your phone off and on again a few times, to help speed this up - giffgaff Jade

  • ssbib85 Salford Citizen (@ssbib85) reported

    @giffgaff please help. Activated wife’s SIM over 24 hours ago and requested to move number across from old giffgaff sim also. It’s not finished and now neither SIM is working. What could be the hold up? Thanks.

  • VerbalDigestive Sean (@VerbalDigestive) reported

    @Nation985 @giffgaff Little bit of research into its CEO and backers tells me it's going to be a bad thing.

  • AKornitzer Alice Kornitzer (@AKornitzer) reported

    @giffgaff Thanks so much for getting back to me! I keep getting a notification that I need to 'sign into network' and when I try nothing loads. I also tried to log onto my account and I can't get in? Are these issues related? Ta!!

  • ShaneSlackMusic Shane Slack Official 🌍 🏳️‍🌈 🧠 (@ShaneSlackMusic) reported

    @giffgaff Not what I asked for. Not helped in anyway. I will be leaving Giffgaff as this is a joke. This is the only phone network I have used that has no customer service team. @Ofcom please investigate