Giffgaff outages and service status in Romford, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Romford, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Romford, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Romford, England
The most recent Giffgaff outage reports came from the following cities: Hackney, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 10 days ago |
|
Basildon
|
Total Blackout | 2 months ago |
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Poplar
|
Phone | 3 months ago |
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Hackney
|
Internet | 3 months ago |
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Hackney
|
Phone | 3 months ago |
|
Hackney
|
Internet | 4 months ago |
Community Discussion
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Giffgaff Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, EnglandReally not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff
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Agathe (@Agathi0usssss) reported from Poplar, England@giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!
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Daniel MacQueen (@macqueendan) reported from Tottenham, England@giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please
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Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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Agathe (@Agathi0usssss) reported from Hackney, EnglandAm I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡
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ric (@ric_mc) reported from Hackney, England@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, EnglandR.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Sophie 💕 (@SophieGudge_) reported from Stratford, England@l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!
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Dr Aaron Braddy-Green (@DrAaronBraddy) reported from Enfield Lock, England@PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS
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Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
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Angela M Sturniolo (@MVautrin) reported from Walthamstow, England@Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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gracialnation (@GracialNation) reported from Hackney, England@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England@giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you
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John H (@Johndartspur) reported from Gravesend, England@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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ric (@ric_mc) reported from Hackney, England@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Lawson (@stitch_83) reportedRaised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….
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giffgaff (@giffgaff) reported@JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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Baluster (@baluster57785) reported@giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.
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Champion 🏆 (@ardaleofficial) reportedThis is why my common giffgaff didn’t wanna rise, useless network
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Signius (@SigniusNetworks) reported@Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.
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Jason (@jasoneccles) reported@thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.
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SteezeMcQueen (@SteezeMcQueen1) reported@giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online
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Bangkok Butcher (@Bangkok_Butcher) reported@Ajarncom I only have to call the UK from time to time. Best option I found was to order a Giffgaff SIM (or esim), stick a fiver in it and just top up when required. It usually connects to the AIS network here so calls etc all good. Serves 2 purposes with being able to receive UK SMS also
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Baluster (@baluster57785) reported@giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .