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Giffgaff

Giffgaff service status: outage reports and connection issues in Romford, Greater London, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Romford, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 25% Internet (25%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 1% E-mail (1%)

Live Outage Map Near Romford, England

The most recent Giffgaff outage reports came from the following cities: Southwark, Poplar, Hackney, and City of London.

CityProblem TypeReport Time
Southwark Total Blackout 4 days ago
Poplar Phone 22 days ago
Hackney Internet 22 days ago
City of London Phone 22 days ago
City of London Phone 30 days ago
Hackney Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • nealdcruz
    Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • fchaps68
    Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • CoronaSinger
    🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Loucathwil
    ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • dougshaw1
    Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • macqueendan
    Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • DrAaronBraddy
    Dr Aaron Braddy-Green (@DrAaronBraddy) reported from Enfield Lock, England

    @PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS

  • jacekwojt
    jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • Ryanclairmont
    🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, England

    Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

  • Johndartspur
    John H (@Johndartspur) reported from Gravesend, England

    @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • HardCand
    Zack (@HardCand) reported

    @virginmedia PLEASE that's all Im asking, someone to genuinely look into this. It went down 3 times already this morning and I missed my 9am meeting. I had to go out and get a giffgaff goody bag to use 4g now... Im losing money and have to spend more money to keep working

  • JohnConnorM
    John (@JohnConnorM) reported

    @chimenesuleyman I quite like Giffgaff (runs on O2 network) purely because they have very cheap options of SIM only that are monthly so you aren't tied down to a 18 month contract or whatever.

  • MorpheusMusk
    Morpheus (@MorpheusMusk) reported

    @giffgaff I am receiving the worst customer support. For a company of this magnitude it would be reasonable to consider call in support. Can someone help me with my issues here or not ?

  • EmmaRa70
    Ems6170 (@EmmaRa70) reported

    @BRUMSTOKIE Smarty do 30gb data with unlimited calls and texts for £10 per month. They use the 3 network. Giff Gaff do 25gb for £15 with unlimited calls and texts and use O2 network. Customer service is better with giffgaff.

  • mickOReg
    ☘️ M 👀 R (@mickOReg) reported

    @ThatcheriteDC @VodafoneUK Go to GiffGaff It’s O2 network, good coverage No contract and you can control your monthly tariff to your personal usage Have a look

  • ryanbestford
    rb (@ryanbestford) reported

    @chimenesuleyman I use GiffGaff. Sim only. Rolling monthly contract. Cheap. Runs on O2 network. I have never used a swear word in the same sentence as GiffGaff, unlike three and Vodafone.

  • ssbib85
    Salford Citizen (@ssbib85) reported

    @giffgaff any plans to introduce WiFi calling? I live under power lines and nobody can ever hear me on a call. It’s been this way forever and is the same on my work phone/network as well.

  • PacerCommander
    Robert - Lord Commander Of The Pacers (@PacerCommander) reported

    @giffgaff Thanks... Its not as bad as I had feared

  • zah02
    i am_Sigwazi (@zah02) reported

    @giffgaff @boblomu85 Is there no network is Ruislip either my phone has no service since yesterday

  • JohnStumbles
    John Stumbles (@JohnStumbles) reported

    Mini survey of mobile phone providers: 1 @SMARTYMobileUK 💩 a bit crap but human webchat seems on the ball 2 @giffgaff 💩💩 helpful people but crap system 3 @VodafoneUK 💩💩💩💩💩💩 steaming pile of foetid dingos' kidneys in so many ways