Giffgaff outages and service status in Gravesend, England

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gravesend, England

The most recent Giffgaff outage reports came from the following cities: Rochester, Basildon, and South Benfleet.

City	Problem Type	Report Time
Rochester	Internet	8 days ago
Basildon	Total Blackout	1 month ago
South Benfleet	Total Blackout	2 months ago
South Benfleet	Phone	2 months ago
South Benfleet	Phone	2 months ago
Gillingham	Wi-fi	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

• 
  John H (@Johndartspur) reported 3 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  John Amey (@Johnfamey) reported 4 minutes ago from Rayleigh, England

  .@giffgaff someone has my email address associated with their two mobile numbers with you in error so I’m receiving someone else’s correspondence. I have no mobile with you. You have no customer service number so this is the only way I can think to contact you.

• 
  Wang Lin (@AzukaFred) reported 5 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Richard Anthony Lloyd (@richardlloydact) reported 17 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 22 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 27 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  Richard Anthony Lloyd (@richardlloydact) reported 41 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Gezza (@JelllyBeaan) reported 43 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  PG tweets (@PaulGrayburn) reported 51 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Mr Wellington (@Bukom_Boy) reported 58 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Siah (@Isi868) reported 10 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  Guy Emerson (@GuyEmerson) reported 17 minutes ago

  @giffgaff Just give up. So many excuses for an appalling service. Just think ‘customer’ and take accountability, not how you can avoid doing anything. @giffgaff

• 
  AM (@itsmeitsmeandy) reported 19 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  daryl greaves 💭 (@greavesdaz) reported 20 minutes ago

  @giffgaff is there an issue with signal in the DE11 area? Can’t get any signal at all unless connected to WiFi

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah

• 
  Char 💜 (@char86) reported 25 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  GAZ BE ROTTEN (@WillmerGA) reported 27 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  fullcirclephoto (@FullCircleNE) reported 27 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  giffgaff (@giffgaff) reported 29 minutes ago

  @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

• 
  kazzie (@kazzie222) reported 30 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good