Giffgaff

Giffgaff Outage Report in Durham, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Durham, England 12/08/2025 09:05

December 08: Problems at Giffgaff

Giffgaff is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (55%)

    Wi-fi (55%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • neil91265 neil simpson (@neil91265) reported from Bishop Auckland, England

    @giffgaff you down trying to buy a goody bag

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Louise243 Louise S (@Louise243) reported

    @giffgaff how do I report a fault? I'm only getting intermittent 3G coverage instead of the usual 4G and even 3G keeps dropping out in M20 #Didsbury #Manchester, but #GiffGaff website says there's no outage or problems.

  • tooftalf 𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖 (@tooftalf) reported

    @giffgaff can you help pls? I've started getting texts from giffgaff re phone upgrade/new phones, which I don't want. The link says stop msgs with a link, but when I put that into my browser I have no idea where I say "please stop texting me about mobile phones".

  • joanna_redpath Joanna Canale (@joanna_redpath) reported

    @giffgaff can you help me the date/time on my daughters XGO2 smartwatch is wrong...they said it could be a SIM issue any advice?

  • GingerSlim Roni Sighs (@GingerSlim) reported

    I'm in Ireland, but my phone is still connected to a UK network (giffgaff), so does that mean that calls to UK numbers are still included in my free minutes like they normally are?

  • J74309255 J (@J74309255) reported

    Waiting for SIM card more then 7 working days after ordering from GiffGaff. Phone company that you can’t phone!! Terrible company. #Giffgaff

  • J74309255 J (@J74309255) reported

    TWO weeks ago asked for new SIM card. Still waiting !! GiffGaff said can use any GiffGaff SIM bought from Tesco, Argos etc. Tried one but website says can only use one they have ,apparently, sent !! Rubbish customer service. Beware. BAD company #giffgaff

  • timothybamber Timothy (@timothybamber) reported

    Wow four years ago not sure if I said it on here but I know I did praise Giffgaff shouldn’t use language as strong as this, however I have to say it sorry, for years on Giffgaff are a bunch of criminals never shall I ever use them again in my life amazing how things 1/2change

  • HannahJ100690 Hannah Johnson (@HannahJ100690) reported

    @giffgaff Hello. My good bag doesn’t seem to be working. Please can you help me? I need data ASAP as I have a job interview tomorrow and need to use the data. Thank you in advance

  • J74309255 J (@J74309255) reported

    @giffgaff Have ordered THIRD time today. Could get quicker from Amazon !! Very poor service that can’t get this earlier. Terrible that can’t phone a phone company. Disappointed. Work in NHS and need phone urgently , or will have to start cancelling home visits.

  • nattiekt natasha ✨ (@nattiekt) reported

    @itssjpbaby I’m with giffgaff, I chose them purely because they were cheap! I believe they use O2’s network? I get great coverage and they cost less than three did 🥴 I keep getting happily surprised when my signal is perfect in areas where I previously had none!