Giffgaff

Giffgaff Outage Report in Durham, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Durham, England 02/25/2026 04:45

February 25: Problems at Giffgaff

Giffgaff is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (39%)

    Wi-fi (39%)

  2. Phone (24%)

    Phone (24%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • neil91265 neil simpson (@neil91265) reported from Bishop Auckland, England

    @giffgaff you down trying to buy a goody bag

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisPEtheridge Chris Etheridge (@ChrisPEtheridge) reported

    @giffgaff Hi Jeanette. We have done this but her credit will run out extremely quickly for data usage. Please can you help by using the credit I have topped up to purchase a goodybag? As you can imagine this is very stressful to sort out when we cant see her in person.

  • LilMsFickle Lil Ms Mally (@LilMsFickle) reported

    Bitten the bullet and preserved a new phone direct from apple, iPhone 12 mini, going for closing o2 account and paying it off asp their customer service are crap and I’ve had nothing but issues with them. I’m off with a giffgaff sim only deal so I’m not as tied in.

  • WrecklessGamer Booker Dewitt 😀 (@WrecklessGamer) reported

    After 2 years of pain with EE and terrible reception at home (calls always dropping) my contract is up and am of to Giffgaff where I know my signal is awesome as that's what my kids have. £15 for 15GB should do the trick and if not, it's monthly so can get 80GB for £20 👍

  • sunshine_recon w (@sunshine_recon) reported

    @giffgaff hi. Can someone help me. It's been over 7 days and I not received payment for my phone recycle. You said it was transferred but nothing still. Is there a number for customer service

  • ChrisPEtheridge Chris Etheridge (@ChrisPEtheridge) reported

    @giffgaff Hi guys. My mum is in hospital at the moment and I need to ensure we can top up her phone with a goodybag but I don't have her login. It's vital I can do this as we can't visit due to COVID. Can you help?

  • BrazenDwarf7402 Ray 💙 (@BrazenDwarf7402) reported

    When did @giffgaff change their voicemail message? When I was a customer they had a nice soothing Geordie accent. I'm calling a lot of giffgaff users as part of a project I'm doing atm...

  • emmarussko emma sheldon (@emmarussko) reported

    @giffgaff Ahh my bad. I wasn’t closing the window. Thank you. Have done.

  • Tracie80290038 Tracie (@Tracie80290038) reported

    @ThreeUK my partners phone isn't working(no service) he just tried getting some help and you guys wouldn't help to having no password? Hes been with you for years has all his security details but still no help disgusting service...when you ring it says welcome to giffgaff 😡😡😡

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @TheakerRhodri We're very sorry to hear this, Rhodri. Please can you provide your full UK postcode via DM. So we can check for issues in the area - giffgaff Jade

  • stasia_ox anxiety is a ***** (@stasia_ox) reported

    Can @giffgaff explain why my 4G is not working please?