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Giffgaff

Giffgaff outages and service status in Durham, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Durham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Giffgaff

Giffgaff is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 42% Phone (42%)
  • 25% Internet (25%)
  • 19% Wi-fi (19%)
  • 13% Total Blackout (13%)
  • 1% E-mail (1%)

Live Outage Map Near Durham, England

The most recent Giffgaff outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland Phone 8 days ago
Chester-le-Street Phone 1 year ago
Durham Phone 2 years ago
Seaham Phone 2 years ago
Sunderland Internet 2 years ago
Newton Aycliffe Internet 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • mikeyoungUK
    Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • SixCylinderDean
    Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • neil91265
    neil simpson (@neil91265) reported from Bishop Auckland, England

    @giffgaff you down trying to buy a goody bag

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Niallivm
    Neil Bailey (@Niallivm) reported

    @O2 Neighbours on O2 contracts tell me this is a long-running issue that also affects GiffGaff users

  • Ohits_LouisT
    Haz²⁸✩ Becca's *****🎄 (@Ohits_LouisT) reported

    @giffgaff if I cancel my goodybag how long will the refund take? As I need my data today and if cancellation is quicker then waiting for an agent I'll do that

  • BoddisonDesign
    Boddison Design Co. (@BoddisonDesign) reported

    @peg_leg5125 @giffgaff Same here! Keeps switching between very low signal and no signal at all.

  • psdesignuk
    Phil Stringfellow (@psdesignuk) reported

    So, I ****** off Vodafone and bought a GiffGaff SIM with £35 goodybag for unlimited data. After ******* about with WiFi dongle settings and finally getting a connection, I'm getting 0.5mbps. Seriously, this can just **** off.

  • Izain1
    Rey Izain (@Izain1) reported

    @giffgaff You're not listening. Why is the two-step process there when it's not utilised & clearly is not working...it's not my end, it's your process not working!

  • tescomobile
    Tesco Mobile (@tescomobile) reported

    @CraftyNigel I'm very sorry again Nigel. GiffGaff use the same network infrastructure as ourselves (O2). If this is the expected level of service for the area, it will most likely impact yourself if you were to join us. If this is everywhere you go, it will be SIM or phone related - Callum

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @dancastree6346 Oh dear, Robert, that's not good to hear. Is there anything we can help you out with? - giffgaff Emer.

  • peg_leg5125
    Craig Harrison (@peg_leg5125) reported

    @giffgaff Will do now. I was just getting an x where the signal is. Its going between that and 1 bar.

  • rbhartshorne
    Rachel Hartshorne (@rbhartshorne) reported

    @giffgaff am I right in saying that you don't support wifi calling?

  • psdesignuk
    Phil Stringfellow (@psdesignuk) reported

    @steve228uk I will do. Feel bad now I ranted at @giffgaff 😳😳