Giffgaff

Giffgaff Outage Report in Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Durham, England 02/14/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • neil91265 neil simpson (@neil91265) reported from Bishop Auckland, England

    @giffgaff you down trying to buy a goody bag

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Kenji47611107 We're sorry to hear this Kenji. Please send us a DM with your full post code and we'll see if there are any issues in your area to cause this. - giffgaff Jeanette

  • Luke_J_117 Luke Thomas Jameson (@Luke_J_117) reported

    @giffgaff hi, I recently received a 5G SIM put it into my unlocked iPhone 12 Pro did the sim transfer activation and now I have a not working 4G sim and a 5G sim that when I put it in to my phone I get ‘No SIM’. Can you help at all? I did the transfer over 24 hours ago.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Luke_J_117 Please send us a DM Luke and we'll have a check over your account to see if there are any issues. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @roselin42487909 Oh dear, Roseline. Please wait 30 minutes then try clearing your cache, cookies and web history and try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • Yorksims John Woods (@Yorksims) reported

    @StevenWhite52 @giffgaff Do you use an iPhone? if so make sure wifi assist is switched off or it'll switch to mobile data if the wifi signal gets weak or drops. Some Android phones also have similar settings.

  • davidlharrison David Harrison. BLM 🇮🇪🇬🇧🇬🇷🇪🇺 (@davidlharrison) reported

    @rach0907 I'm using Giffgaff - great if you don't need regular customer service as most of that is farmed out to the user community. Prices are decent and uses the 02 network behind the scenes.

  • mikey_mau5 Michael (@mikey_mau5) reported

    @giffgaff I ordered a sim card to the wrong address. Was wondering if I could cancel the order before it’s shipped?

  • Neila_R Neila Romdane (@Neila_R) reported

    @giffgaff i've got issue with logins it says i am locked out then tells me to change password then tells me i have entered my passwords too many times then tells me to reset then tells me.... I m in a loop and fed up... Can you make your system better. The 30min thing is annoying

  • ClaydonNai Nai Claydon (@ClaydonNai) reported

    @giffgaff Anyone else having horrendous issues with top up / credit and applying goody bags?

  • Yorksims John Woods (@Yorksims) reported

    @SigniusNetworks @O2 @giffgaff Given that the latest Ofcom auction for 5G spectrum has only just taken place so the networks now know which frequencies they own,it'll be years rather than months before any network has any kind of meaningful national 5G coverage.