Giffgaff

Giffgaff Outage Report in Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Durham, England 03/09/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (35%)

    Wi-fi (35%)

  2. Phone (29%)

    Phone (29%)

  3. Internet (20%)

    Internet (20%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • neil91265 neil simpson (@neil91265) reported from Bishop Auckland, England

    @giffgaff you down trying to buy a goody bag

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • elyy033 ely (@elyy033) reported

    @giffgaff I have unlimited data and my bill has been paid, but my data is not working and I have no access to internet

  • clairegled Claire Gledhill (@clairegled) reported

    @giffgaff just received a second emergency alert this morning? Not to brag but…

  • ShazzBakes ShazzBakes (@ShazzBakes) reported

    @TrickyMcKicky I've 197 lines of data (still awaiting network from 20). GiffGaff, Tesco, iD, Virgin: some named that + "O2" or "EE" but most didn't. So I can't sort properly unless the actual provider is listed. There are 4 Three customers who DID get the alert. So it wasn't a complete ****-up.

  • fred6279 Fred (@fred6279) reported

    @KyleTSpence @MartinSLewis @O2 Their prices are horrible though, and their Giffgaff MVNO has worse speeds than proper O2 unlike ID Mobile/Voxi which are just as fast as Three/Vodafone.

  • topdoghoward topdoghoward (@topdoghoward) reported

    @MartinSLewis A number of phones all latest ones yes not at 15:00 all before but old 2 Nokia nothing came both on giffgaff but Samsung S20 yes maybe only came via 3/4/5G signal I’m guessing

  • GameTripperUK GameTripper | Matt Gardner (@GameTripperUK) reported

    @gatchacaz That's so weird! Also, I flirted with Giffgaff years ago. I hate the forum-based support. So weird!

  • child2mann Rambling Rosey (@child2mann) reported

    @MarinaPurkiss @EE Sign up to Martin Lewis' MoneySavers website and get his weekly email full of latest offers and practical help similar to Which but free. EE has bad customer service. I have a SIM from GiffGaff that costs me £10 a month but I am a light user

  • ZacEyre Original Rizz (@ZacEyre) reported

    @beckymil1 @ScottGShore I was sat watching the footie with 8 of my mates, literally all on apple but one on O2, I’m on Vodafone a couple on EE, a couple of Three and on giffgaff, some went off, some didn’t, all down to notification and privacy settings

  • anorak58 Lee Wakefield (@anorak58) reported

    @EE Contract ends 16/06 for 2 iPhone 14s. Want a sim only deal until we upgrade later this year. You can offer 5/10GB deals. Very poor when I can get monthly deal with giffgaff for £8 for 5GB. Obviously not worried about customer retention.

  • hazzachops Harry Thompson (@hazzachops) reported

    @VOXI_UK My number was due to transfer over from giffgaff today. But it hasn’t as it’s still showing my Voxi number. Can I get some support please?