Giffgaff outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

• 
  neil simpson (@neil91265) reported 8 minutes ago from Bishop Auckland, England

  @giffgaff you down trying to buy a goody bag

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 12 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 28 minutes ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 35 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

• 
  Nathan Lawson (@nathanlawsn) reported 36 minutes ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

• 
  Dean (@SixCylinderDean) reported 48 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

• 
  Cllr Mike Young (@mikeyoungUK) reported 56 minutes ago from Elwick, England

  @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 6 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  Daniel Jupp (@DanielJupp38418) reported 10 minutes ago

  @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

• 
  James Drury (@jamespdrury) reported 11 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  Leila - レイラ (@twistedhumanoid) reported 17 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  Baluster (@baluster57785) reported 18 minutes ago

  @giffgaff Never have I seen such an appalling system I wasted many hours the question was ,my SIM card hasn’t arrived ?you could not, would not and did not reply or deal with it , I have now cancelled .

• 
  GAZ BE ROTTEN (@WillmerGA) reported 19 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  Amit Desai (@AmitDesai1978) reported 21 minutes ago

  2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!

• 
  james gmail (@jamgmail83959) reported 21 minutes ago

  @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

• 
  Jazza (@jmilprint) reported 25 minutes ago

  @mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!

• 
  Mark Mordecai (@mmordecai) reported 25 minutes ago

  @giffgaff I am still paying off my refurbished IPhone 14 and the camera is no longer working, have tried lots of different things, apparently it’s a known issue and when I run the serial number through Apple website, they said it has previously been sorted for this