Giffgaff

Giffgaff Outage Report in Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Durham, England 02/25/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (38%)

    Wi-fi (38%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • neil91265 neil simpson (@neil91265) reported from Bishop Auckland, England

    @giffgaff you down trying to buy a goody bag

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAngelicVA TheAngelicVirtualPA (@TheAngelicVA) reported

    @giffgaff So are you going to refund me? And it’s not your engineer is it? You don’t own the infrastructure you piggy back on another provider. Be honest. I’m paying for no service

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @squaddielad Oh dear, Gordon. Please can you clear your cache, cookies and web history then try logging in again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • Shaunjenks Shaun Jenks 💙🇬🇧📱⌚️💻📸✈️ (@Shaunjenks) reported

    Ok so which U.K carrier do you think has the best network coverage. If you want to choose an MVNO then choose the carrier it piggybacks on, for example GiffGaff/ Tesco - O2. Or Voxi/lebara - Vodafone

  • clockworkcodger Dave E. (@clockworkcodger) reported

    @ItsWeary He giffgaff for years never any issues. It piggybacks o2

  • nacnudus Duncan Garmonsway (@nacnudus) reported

    @giffgaff Yes, I did that, and was sent one with an expiry date of today. The problem is that @lebara thinks that means it has already expired.

  • TheAngelicVA TheAngelicVirtualPA (@TheAngelicVA) reported

    @giffgaff Would be great if you actually fixed the phone mast so I get a phone signal. A week and you’re charging me for the privilege of not having any service unless I go out for a walk to the next working mast area. Thank you giffgaff for ensuring I can’t call my family at home.

  • musichqhull Darren Bunting (@musichqhull) reported

    @giffgaff I've already done this, 10 minutes down the road I can get 20+ mb - its certainly this area of the City that has very poor coverage. In the past I could get up to 8mb here but over the last month its got slower & slower.

  • WarlockSkills The trees speak Latin (@WarlockSkills) reported

    @giffgaff my signal doesn’t seem to be working, I’ve tried everything to try and get it back... do you have problems in the NE34 area?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @musichqhull Hi. Are you able to try your SIM card in another unlocked phone, or try another network SIM in your phone, to see if their work? As this will determine whether the SIM or the phone is the issue, Darren - giffgaff Jade

  • BusinessBad4 Bad4Business (@BusinessBad4) reported

    @giffgaff Very kind of you but... I had to go to the ombudsman, but GiffGaff blame the devices and ombudsman accept. Thus - No support. I've already left your company as you were not willing to investigate the fault. I feel sorry for the rest of your customers. Good luck with the fault!