Giffgaff

Giffgaff Outage Report in Durham, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Durham, England 11/24/2025 12:55

November 24: Problems at Giffgaff

Giffgaff is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (62%)

    Wi-fi (62%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • neil91265 neil simpson (@neil91265) reported from Bishop Auckland, England

    @giffgaff you down trying to buy a goody bag

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @_r__o__7 We were carrying out some planned maintenance work on our website between 23:00 – 03:00. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    Send me another repalecemnt sim card please giffgaff with 20 quid of credit on it - the amount I've bought and cannot use due to your crap network

  • HamieJones Hamish Jones #FBPE #3.5% 💙 #BLM (@HamieJones) reported

    @giffgaff If it’s had a service

  • violinegsbrt Violine🌹 (@violinegsbrt) reported

    @giffgaff Not yet I’ve got locked out of my account for some reason i need to wait 30minutes even though all my login information were right but even though £10 going in 5 minutes this shouldn’t be right? I don’t use my data that quickly and I have a very low one monthly

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @Lordgreyofponty I know the feeling only too well. Have had a wind-up day today myself thru the GIFFGAFF Networks' abominal problem-solving that they laughingly call "Support". I am quite notorious for throwing mobile-phones at walls too! - 6 to date plus one tablet.

  • Luisa_Blando Luisa Blando (@Luisa_Blando) reported

    @giffgaff is there a problem with the Android app? My dad can’t log into his app. Works on iOS and browser just not Android, nothing happens after you press login, uninstalled multiple times

  • violinegsbrt Violine🌹 (@violinegsbrt) reported

    @giffgaff hi I topped up today at 6:44pm and got another text saying my balance was gone at 6:50pm can you please help? Surely it shouldn’t go so quickly??

  • lozzabaybeiiX3 Lozza (@lozzabaybeiiX3) reported

    @giffgaff It must be doing something because my old sim card says emergency calls only

  • LewisB1gaming LewisB1 (@LewisB1gaming) reported

    @giffgaff somthing seems to be like sati by my data... I pay for the 100gb plan and it’s only been 12 days and it’s used up 60gb.... that isn’t normal I normally don’t even use 40gb never mind 60gb?

  • CallumM01163540 Callum Moore (@CallumM01163540) reported

    Sometimes I have to split my messaging between What's App owned by Facebook and a third party router purchased because Murdoch's Sky one sucks. And often my messages don't get received. Was cut off my GiffGaff-02-Telefonica SIM two days ago.