Giffgaff

Giffgaff Outage Report in Elwick, Hartlepool, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Elwick, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Elwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Elwick, Hartlepool, England 02/10/2026 06:50

February 10: Problems at Giffgaff

Giffgaff is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (45%)

    Wi-fi (45%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Elwick, England

Latest outage, problems and issue reports in Elwick and nearby locations:

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Adeljones9 Adel jones (@Adeljones9) reported

    @giffgaff I need your help. I've lost my sim but I've topped it up and has a goody bag on it. I have a new sim and need to swap the number and goody bag on to it can you please respond!

  • glynmottershead Glyn Mottershead (@glynmottershead) reported

    @giffgaff Wish I’d checked trustpilot first - quite a few issues flagged on there. Turns out speaker is missing. Absolutely shocking

  • gabriellefbrown Gabrielle Brown (@gabriellefbrown) reported

    @giffgaff hi! you sold me a phone which was broken when i turned it on and has ****** itself within a month - fab. I sent off to repair but apparently the repair isnt covered by warranty, fabbbb. and you are charging me MORE THAN THE PHONE COST to fix it. ******* FAB! LOVE THAT

  • ashleadean Ashlea Dean ☂️ (@ashleadean) reported

    @giffgaff are you having trouble with your app today? There is a random credit card on my account and it won't let me delete it or add a new one to get a new goodie bag

  • StuartD91164836 Stuart Davis (@StuartD91164836) reported

    @giffgaff Yes I have tried that and they stopped responding. Bought dad a larger phone so he can see screen better while organising mums funeral. Attempted to cancel the order immediately when address was wrong. No response when I asked for this and was given the option by your agent?

  • VioBarks Dumb Stilts Vio (@VioBarks) reported

    @_Ninji Okay yeah tbf you managed to get the worse company first click. EE have always been horrid. Giffgaff are good for phones on contract and their network is O2 so pretty reliable.

  • MichelleFitton1 Michelle Young (@MichelleFitton1) reported

    @giffgaff I am trying to reset my password but none of the emails are coming through to do it…I want to put credit on the phone as my grandad is using it in hospital…help pls 🙏

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @MichelleFitton1 We're very sorry to hear this Michelle, and an appreciate that you need this sorted out as soon as possible. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • philriding160 Minder (@philriding160) reported

    @Emmalouisajones I never tried Orange. I first used Mercury One To One about 1996, then Vodafone, then Giffgaff , and now back to Vodafone.

  • manx_maid Stephanie Brooke (@manx_maid) reported

    @giffgaff I messaged at 7.30am, but it took 3.5 hours before it was fixed ;-/ It's rather difficult getting to that page - you keep getting the top up page because you're out of data. (I know the fluctuating signal probs are down to @O2 ;( )