Giffgaff

Giffgaff Outage Report in Elwick, Hartlepool, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Elwick, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Elwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Elwick, Hartlepool, England 12/12/2025 10:20

December 12: Problems at Giffgaff

Giffgaff is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elwick, Hartlepool, England

The most recent Giffgaff outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Elwick, England

Latest outage, problems and issue reports in Elwick and nearby locations:

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • PakistaniDude10 #MUFC 🇵🇰🇵🇰 That Pakistani guy 🇵🇰🇵🇰 (@PakistaniDude10) reported

    @DanielMorris___ @giffgaff Are you able to cancel the contract straight away? As I only need the phone 2

  • johnsonharry_23 Harry Johnson (@johnsonharry_23) reported

    @giffgaff one of the worst phone networks going. Internet keeps cutting out.

  • johnsonharry_23 Harry Johnson (@johnsonharry_23) reported

    @giffgaff one of the worst phone networks going. Internet keeps cutting out.

  • Leesa_wallace Leesa Wallace (@Leesa_wallace) reported

    @giffgaff Thanks. I think it just transferred now actually, but if I have any problems, I'll use the link.

  • coolcuk Shaun Connick (@coolcuk) reported

    @giffgaff I cannot login and the password reset isn't sending me anything, is there something wrong with the website at the moment?

  • DanielMorris___ Daniel Morris (@DanielMorris___) reported

    @giffgaff A sim I was forced to pay £10 for when only shopping for a refurbished phone. Plus it’s a subscription that I now need to cancel essentially forced me into a contract just to buy a second hand phone 😩 #scammers

  • Leesa_wallace Leesa Wallace (@Leesa_wallace) reported

    @giffgaff Hi. I used a PAC code to switch my number from 02 to you for 26th April. I cancelled that moments later, as I wanted to do it at a later date. My 02 number seems to have stopped working today but it hasn't ported across to you. Can you help?

  • DanielMorris___ Daniel Morris (@DanielMorris___) reported

    @PakistaniDude10 @giffgaff Just don’t activate the sim or if you use it you can cancel in your account 👊🏾

  • TractorJem TractorJem (@TractorJem) reported

    @giffgaff I don’t have a case reference there is no drop down to return a blocked phone. This is your problem you have sold me a a blocked phone which is unacceptable. Please can some one call me urgently 01404 871 487. Thks Emer

  • brummy_dan Dan Richards (@brummy_dan) reported

    @DanOffTheRadio I was on GiffGaff for a while (swapped to Vodafone to get a new phone on contract) and they were excellent. Coverage was good, plan was brilliant and customer support was spot on.