Giffgaff

Giffgaff Outage Report in Elwick, Hartlepool, England

Problems detected

Users are reporting problems related to: wi-fi, internet and phone.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Elwick, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Elwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Elwick, Hartlepool, England 12/21/2025 11:45

December 21: Problems at Giffgaff

Giffgaff is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (19%)

    Phone (19%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elwick, Hartlepool, England

The most recent Giffgaff outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Elwick, England

Latest outage, problems and issue reports in Elwick and nearby locations:

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @Yorksims 2 .... I have another complaint about Giffgaff. Giffgaff assumes that everyone is computer-literate. I couldn't post my complaint in giffgaffs' community thingy - what the hell is a "tag" ??) The community thing should be accessible to even computer-illiterate peeps.

  • Yorksims John Woods (@Yorksims) reported

    @BioMickWatson @giffgaff 2/2 I'm having the same problem as you and can't log into my giffgaff account

  • charrhlotte Charlotte (@charrhlotte) reported

    Hey @giffgaff @O2 do you no longer have a GPRS network? I have a device that only has GPRS capability and used to work fine until a month or two ago.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @charrhlotte Hi Charlotte. Yes, we do indeed. If the SIM isn't working in the device, please test the SIM in another unlocked phone or device, to see if you have the same issues. - giffgaff Emer.

  • InnitIlluminati Illuminati Innit (@InnitIlluminati) reported

    @giffgaff I’m a customer trying to remedy a duplicate card transaction. Just noticed that your response page has a typo on it. Presumably ‘and agent’ should read ‘an agent’ shouldn’t it?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @arafel2 That's odd, Paul. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • MarkEvason Mark Evason (@MarkEvason) reported

    @giffgaff I have received an email to say my new SIM card will arrive I thought it was spam today my SIM card arrived, however I am not a customer of yours .... I cannot find a customer services number to contact to discuss fraud

  • BioMickWatson Mick W@tson (@BioMickWatson) reported

    @giffgaff Hi is mobile internet down? Having problems in Edinburgh and also I can't log in to My Giff Gaff

  • mogzilliani mogzillian (@mogzilliani) reported

    @giffgaff Hi, the support doesn't work on your site, please advise.

  • whiteroserachel Rachel (@whiteroserachel) reported

    Surprised and disappointed that @giffgaff aren’t participating in the government scheme to increase data allowances on mobile devices to support disadvantaged children 😡 #GoogleClassroom #MicrosoftTeams #Lockdown