Giffgaff

Giffgaff Outage Report in Elwick, Hartlepool, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Elwick, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Elwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Elwick, Hartlepool, England 02/17/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (24%)

    Phone (24%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Elwick, England

Latest outage, problems and issue reports in Elwick and nearby locations:

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • J74309255 J (@J74309255) reported

    @giffgaff Have ordered THIRD time today. Could get quicker from Amazon !! Very poor service that can’t get this earlier. Terrible that can’t phone a phone company. Disappointed. Work in NHS and need phone urgently , or will have to start cancelling home visits.

  • J74309255 J (@J74309255) reported

    @giffgaff Royal Mail guarantee next day if use their Special Delivery service Why can’t you guarantee nx day by using Royal Mail special delivery- that’s good customer service. I will send account details by DM only if know you will do your job properly. Will you ?

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Are you serious EMER?? you are one of the 9 people that have responded to this already!?! Seriously you guys are terrible at this!!

  • fantom4 🌸Jason🌸 (@fantom4) reported

    @giffgaff No not a new phone, new phone sim service

  • AfcFofty_ ً🇧🇩 (@AfcFofty_) reported

    if you use a third party service, check who owns / partners them 👍🏾 GiffGaff use 3’s network, Virgin use EE, Voxi use Vodafone etc

  • HannahJ100690 Hannah Johnson (@HannahJ100690) reported

    @giffgaff Hello. My good bag doesn’t seem to be working. Please can you help me? I need data ASAP as I have a job interview tomorrow and need to use the data. Thank you in advance

  • Anthony_J_Perry AnthonyPerry (@Anthony_J_Perry) reported

    @giffgaff Thank you Ann. I understand it can take up to 24 hours to get a reply for help; not good if I need to fix a problem now. Hopefully we can get this sorted soon or I may have to find another provider (a shame as I've *loved* GiffGaff to date!)

  • clarinette02 Datarainbow 🌈Privacy Advocate (@clarinette02) reported

    @gcluley @VodafoneUK I had the same issue with Vodafone and EE. I had to cancel my direct debits. They put a notice on my credit history, Long battle to cancel. In have been using GiffGaff Pay as you go for several years and so happier and cheaper.

  • joanna_redpath Joanna Canale (@joanna_redpath) reported

    @giffgaff can you help me the date/time on my daughters XGO2 smartwatch is wrong...they said it could be a SIM issue any advice?

  • J74309255 J (@J74309255) reported

    @giffgaff Tried this. When tried to activate, your website says can only use the one you have sent. TWO weeks and still waiting. BAD service. You don’t care about people. Worst thing is that you’re a phone company with no phone customer service #giffgaff