Giffgaff outages and service status in Elwick, England

Problems in the last 24 hours in Elwick, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Elwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Elwick, England

Latest outage, problems and issue reports in Elwick and nearby locations:

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 17 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

• 
  Cllr Mike Young (@mikeyoungUK) reported 22 minutes ago from Elwick, England

  @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 26 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

• 
  Lynda D💙 (@e_gran) reported 34 minutes ago from Hartlepool, England

  @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 43 minutes ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

• 
  Nathan Lawson (@nathanlawsn) reported 51 minutes ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

• 
  jodiex (@jodieforeman) reported 53 minutes ago from Redcar, England

  OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

• 
  Rob Dowson (@RobDowson86) reported 56 minutes ago from Stainton and Thornton, England

  @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

• 
  Dean (@SixCylinderDean) reported 57 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  svengali (@_imey) reported 5 minutes ago

  @DanNeidle I've had the same SIM-only rolling monthly deal from Giffgaff for 10 years. I've always paid £10 for it. My £10 now gets me as much 5G as I've ever needed. I've never run out of data. I think this data reflects the British consumer's obsession with buying phones through contracts. Unless I've got this wrong, and this chart is showing data-only.

• 
  BabyofAfrica® (@BabyofAfrica) reported 9 minutes ago

  Currently a free agent in search of a new club... Done with Vodafone after 12 years of service agreement 🤝 they won't offer me a new handset. Started with One2one in 2005 and thinking of going back to EE now. Giffgaff - tried them years ago, not bad... O2, never a fan of this company, they're too strict... Lycamobile, I like them and still do but I want big name... same goes for Lebara. My proposal: 💣 Unlimited UK mins & Texts I don't care about this, I'm more concerned about data... 💣 150GB to Unlimited Data £20/ month max... I need this ASAP...

• 
  DFitz (@DFitzwiliam) reported 10 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  Sam Greenland (@SprocketEtQuill) reported 12 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  Jason (@jasoneccles) reported 13 minutes ago

  @thomasforth I think they are, in a way. This year I made the mistake of moving from O2 to Lebara, because it was cheaper. The signal is terrible, and despite it being on the Vodafone network, I get a “less bars” than colleagues who are on Vodafone. It seems to me the MVNOs, like Lebara and GiffGaff, are ways of selling less bandwidth for cheaper money.

• 
  Siah (@Isi868) reported 15 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  Barry (@Gowithbazza1) reported 15 minutes ago

  .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

• 
  michael bell (@newcastleguy) reported 15 minutes ago

  @giffgaff as gifgaff run on the 02 network has anyone had any problems, network is poor right now, cuts you off while in a call, delayed in connection?

• 
  Guy Emerson (@GuyEmerson) reported 21 minutes ago

  @giffgaff Just give up. So many excuses for an appalling service. Just think ‘customer’ and take accountability, not how you can avoid doing anything. @giffgaff

• 
  Jason ferguson (@Jasonrfc90) reported 26 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company