Giffgaff outages and service status in Elwick, England

Problems in the last 24 hours in Elwick, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Elwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Elwick, England

Latest outage, problems and issue reports in Elwick and nearby locations:

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 27 seconds ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

• 
  jodiex (@jodieforeman) reported 10 minutes ago from Redcar, England

  OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

• 
  Rob Dowson (@RobDowson86) reported 20 minutes ago from Stainton and Thornton, England

  @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

• 
  Dean (@SixCylinderDean) reported 21 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 26 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 26 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

• 
  Lynda D💙 (@e_gran) reported 28 minutes ago from Hartlepool, England

  @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

• 
  Nathan Lawson (@nathanlawsn) reported 45 minutes ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

• 
  Cllr Mike Young (@mikeyoungUK) reported 46 minutes ago from Elwick, England

  @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  9 wine (@Wine92023) reported 7 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  hakology (@hakology) reported 10 minutes ago

  @kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff

• 
  Shark peppers (@yhm505037470433) reported 12 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.

• 
  I L (@iluyimbazi) reported 13 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Yb (@1ysfb) reported 16 minutes ago

  @giffgaff My second sim isn’t working and it won’t let me access my account, it doesn’t help that you’ve to wait 24hrs for a response either since I’m traveling

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 17 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Leila - レイラ (@twistedhumanoid) reported 19 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  Warlord (@Evilmonkeyfart) reported 20 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  Diablo (@ARRelectech) reported 20 minutes ago

  Your service is absolutely appalling where I live. Sent proof of another SIM working in my phone yet I still have to buy another giffgaff SIM and try that??? @giffgaff

• 
  heilier (@HHeilier) reported 21 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights