Giffgaff outages and service status in Elwick, England

Problems in the last 24 hours in Elwick, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Elwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Elwick, England

Latest outage, problems and issue reports in Elwick and nearby locations:

• 
  Dean (@SixCylinderDean) reported 4 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 6 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

• 
  jodiex (@jodieforeman) reported 25 minutes ago from Redcar, England

  OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

• 
  Rob Dowson (@RobDowson86) reported 26 minutes ago from Stainton and Thornton, England

  @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

• 
  Lynda D💙 (@e_gran) reported 26 minutes ago from Hartlepool, England

  @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

• 
  Nathan Lawson (@nathanlawsn) reported 28 minutes ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 39 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

• 
  Cllr Mike Young (@mikeyoungUK) reported 56 minutes ago from Elwick, England

  @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 59 minutes ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Millen (@singhmillen) reported 2 minutes ago

  @giffgaff network 4-5g issues not working at all or at very very slow speeds in derry. Any reason or when it will be fixed

• 
  Bob McLobb (@BMclobb) reported 3 minutes ago

  @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

• 
  jo (@scjott57) reported 4 minutes ago

  @giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?

• 
  GTM (@gibbmc) reported 7 minutes ago

  @BladeoftheS Really people need to shop around and use mobile networks like giffgaff who use the 02 network 100GB unlimited calls and texts for £20 Which is half the price as 02 for the same deal

• 
  Steve (@alpherah) reported 10 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Fred (@fred6279) reported 10 minutes ago

  @cyrilnotes @Fremond_ Go to an MVNO network. Essentially of them except Giffgaff have the same priority as regular customers on the main network. Voxi uses Vodafone and Three and is very cheap so I recommend that.

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 10 minutes ago

  @giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO

• 
  SteezeMcQueen (@SteezeMcQueen1) reported 15 minutes ago

  @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online

• 
  Baluster (@baluster57785) reported 17 minutes ago

  @giffgaff Reference no 260617-000644. Dont tell me to activate my sim on a no reply e mail when I haven’t received one. If not sorted soon I will cancel.

• 
  Siah (@Isi868) reported 18 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?