Giffgaff

Giffgaff Outage Report in Elwick, Hartlepool, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Elwick, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Elwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Elwick, Hartlepool, England 02/19/2026 08:30

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (24%)

    Phone (24%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Elwick, England

Latest outage, problems and issue reports in Elwick and nearby locations:

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @JerryGiraffe @giffgaff Yes, in order to access any support aside the frequently asks questions and the knowledge base, you would have to create an account to access the community or contact the agents.

  • walk_nottingham Walk Nottingham Photography (@walk_nottingham) reported

    @giffgaff my phone was lost so ordered new SIM with the same number as found the phone (had to block last SIM) but it's still showing as only accepting emergency calls?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ConorPDunne Hi there. We don't have any plans to make any changes to our Roam Like At Home service. You would still be able to use your goodybag whenever you're roaming in the EU. - giffgaff Emer.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @mmper9 We're sorry to hear this, Miguel. Please provide your full postcode and we'll check for any issues in your area. - giffgaff Janine

  • t_2mb T (@t_2mb) reported

    @giffgaff @ginamartinuk Same problem here

  • AndrewShute2 Andy S (@AndrewShute2) reported

    @giffgaff @O2 would somebody like to sort out the transmitter strength that covers PR7 before I take my custom to another network, I’ve moved to within 0.5km of one of the Uk’s busiest motorway service areas & have one bar or it drops to 3G 😡 Ridiculous & slow!! .

  • planetf1 Nigel Jones (@planetf1) reported

    @Shammz006 @SMARTYMobileUK That's not so bad... not the best for home broadband but respectable for mobile - I would have stuck with smarty/3 if I had that (or less). They also benefit from having wifi calling/VoLTE which others like voxi, giffgaff etc are missing.

  • Adge081 Adge Braddock (@Adge081) reported

    @giffgaff I've had no mobile reception for two days - is there an issue?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @schoelle Hi there. We're so sorry to hear that. No, there aren't any known issues at the moment. Please send us a DM with your postcode, and we can look into this further for you. - giffgaff Emer.

  • JerryGiraffe James Nairne (@JerryGiraffe) reported

    @Mykiel_B @giffgaff It seems that GiffGaff don't take security sufficiently seriously as it is a slow cumbersome process you have in which minutes matter. Using Twitter as the quicker reform of raising fraud and security concerns is not very good, is it?