Giffgaff

Giffgaff Outage Report in Hartlepool, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hartlepool, England 11/26/2025 07:55

November 26: Problems at Giffgaff

Giffgaff is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (61%)

    Wi-fi (61%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • leonararj leonara leite vidal (@leonararj) reported

    @giffgaff i am trying to cancel my goodybag for ages and I couldn’t .You are charging me without my approval !!Can I have my money back please ?I am trying to cancel my purchase plan for 2 months now ,but my login just say to me that I need reset my password everyday !

  • 0daaa64011c4449 alex (@0daaa64011c4449) reported

    @giffgaff I have received my refurbished iPhone and I am disappointed that it has a fault with the speaker when i make a phone call I have no sound and the microphone doesn’t work this only happens on calls I have a return created but it doesn’t let me explain the problem

  • leonararj leonara leite vidal (@leonararj) reported

    @giffgaff @giffgaff i am trying to cancel my goodybag for ages and I couldn’t .You are charging me without my approval !!Can I have my money back please ?I am trying to cancel my purchase plan for 2 months now ,but my login just say to me that I need reset my password everyday !

  • JessicaSheen76 Jessica Sheen (@JessicaSheen76) reported

    @giffgaff Aweful, awful, awful! Big mistake to buy a returned phone from this company. I have been a customer for over 6 yrs and happy with my monthly service but big mistake to buy a phone from you. Have returned it but now, over 6 days later, it still hasnt been received.

  • bobriley1985 Robert Riley😎 (@bobriley1985) reported

    @giffgaff Do you have FREE 5G Sim Cards I can order from your Website? I don't seem to be able to find them. O2, Vodafone and other providers have them on their websites to order for FREE. Can you help? #5G #FreeSim

  • boxingspeciali1 boxing master (@boxingspeciali1) reported

    @giffgaff bought a 20 pound passnthe calls work but the internet connection doesnt work at all none existent first time usimg giff gaff in over a year after leaving vodaphone i want dump this giff gaff sim in the bin and go back giff gaff no good

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @chrisfrank7777 If it's only that particular app that you're having trouble with, and all your other services are working as normal, it sounds like it could be an issue with the app itself. We would recommend trying to uninstall and reinstall the app again. - giffgaff Emer.

  • JessicaSheen76 Jessica Sheen (@JessicaSheen76) reported

    @giffgaff Also you sold a phone where someone else's details were still on it so texts coming through asking them to make urgent contact for being late with very and next payments!!! No sound when you call someone. Battery will says its 60% but cut out.

  • IrishBarnes James (@IrishBarnes) reported

    @giffgaff I haven’t had any service for 72 hours now. Your website said there was a mast not working yesterday but all is fixed now apparently and I’m still not getting any service at all. Please help as I’m paying for something I’m not getting. And it’s very annoying! 😡

  • jamesodo_ Jamesodoooooo (@jamesodo_) reported

    @giffgaff I’ve had no service since this morning, anything you can do to help?