Giffgaff

Giffgaff Outage Report in Crook, County Durham, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Crook, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Crook, County Durham, England 12/11/2025 12:55

December 11: Problems at Giffgaff

Giffgaff is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • neil91265 neil simpson (@neil91265) reported from Bishop Auckland, England

    @giffgaff you down trying to buy a goody bag

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @astra_ken1 Hi there Ken. Unfortunately there is a mast down in your area at the moment. Our engineers are working to get your service back to normal. While we do this, you might have some trouble with your calls, texts and data - giffgaff Nicole (1/2)

  • grovrac09 Rachel (@grovrac09) reported

    @giffgaff Okay, no problem. Can I still use my existing SIM when the phone arrives, or will I need to order/activate a Giffgaff SIM?

  • Seanylane Seán Patrick Lane (@Seanylane) reported

    @giffgaff my mobile data has barely worked for the last 2 days and I can’t seem to ask a question in the community area as the buttons don’t respond. Can I get a little help please

  • GFFurness GFFurness (@GFFurness) reported

    @giffgaff Hello! I’ve looked at your help pages but can’t see anything. Do you have any plans to enable wifi calling? We have no mobile signal at home and it’s a real issue now more companies are sending codes by text.

  • luke_hillwalker Luke Hillwalker (@luke_hillwalker) reported

    @giffgaff Hi GiffGaff thanks for the email reminding me I have credit and not using it – bad timing as O2 your network carrier has been down in my area for 4 days and ‘maybe fixed by the weekend’ Not good Not happy

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Vsouvatzoglou How strange William, there doesn't appear to be any issues on our end. Can you please clear your cache, cookies and history and try again. Perhaps even another web browser to see if that helps - giffgaff Nicole

  • umanu1986 Anthony McCormick (@umanu1986) reported

    @giffgaff my 4g is on but iv not been able to connect to the Internet for the last 30 mins or so. Is the network down ?

  • james8campbell James Campbell (@james8campbell) reported

    @Pauline54232922 @4lanFrancis @tescomobile Giffgaff an O2 network provider like Tesco mobile do unlimited calls and texts plus 1GB data for £6, no price rises in the six years I’ve been with them. They also still include roaming if you decide to go on holidays. They do packages up to unlimited 5G everything for £35.

  • Blacktern1 Blacktern (@Blacktern1) reported

    @giffgaff seriously having issues with this network i feel like throwing it away if not that i have registered a lot of things with it.its just too difficult especially converting credit to data used 25 pounds already within three days.Your rating is -0.

  • Yorkshire_pud95 The.only.yorkshire.pudding (@Yorkshire_pud95) reported

    @giffgaff why is it every few months I have an issue with my data It runs super slow Get told to turn my phone off and on or change the sim I shouldn't have to I pay way too much for this to keep happening