Giffgaff

Giffgaff Outage Report in Cheltenham, Gloucestershire, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Cheltenham, Gloucestershire, England 01/15/2025 07:05

January 15: Problems at Giffgaff

Giffgaff is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (31%)

    Internet (31%)

  3. Wi-fi (17%)

    Wi-fi (17%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • ChrisBradleyUK Chris Bradley (@ChrisBradleyUK) reported from Gloucestershire, England

    @giffgaff 200205-000529 incident number.

  • ChrisBradleyUK Chris Bradley (@ChrisBradleyUK) reported from Gloucestershire, England

    @giffgaff it’s impossible to cancel my sim only deal. I’ve never used it but get charged £6 a month. Please assist.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ayesha1923 Hi Ayesha. We're so sorry to hear that. Please try clearing the cache and cookies on your browser, and then try purchasing your goodybag again. If you have the same issues, we would recommend trying that out using another internet browser or device. - giffgaff Emer.

  • thewobblywomble Ceri AKA Wombleface❄️🌈 (@thewobblywomble) reported

    @giffgaff Sorry, didn't see your reply last night. I have credit and have set up an MMS apn, but it's not working.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @thewobblywomble Oh dear, that's strange, Ceri. Please ensure that you have selected that you still need help, and if you're having the same problems, we would recommend trying that again using another internet browser or device. - giffgaff Emer.

  • TimHoggarth Tim Hoggarth (@TimHoggarth) reported

    @giffgaff It's like this literally every hour of every day, for a holiday destination, that's pretty bad.

  • cal_the_hairy The true-true (@cal_the_hairy) reported

    @oneplus when will you allow 5G to be used on 5G enabled devices that use the O2/giffgaff carrier? This issue has been going on for over a year and customers are leaving oneplus due to this

  • DJNightbreak NIGHTBREΛK (@DJNightbreak) reported

    No service in Romford (Rm5) @giffgaff

  • norules21 M (@norules21) reported

    @giffgaff your customer service has been a nightmare all day been trying to sort this out my account got double charged for a bundle I got

  • DavidBurrows97 David Burrows (@DavidBurrows97) reported

    @giffgaff why is your network coverage so poor? Struggle to get 4G and consistently drops out so I can’t use my mobile data

  • InJDWeStan 🌸🦋 Iola 🦋🌸 (@InJDWeStan) reported

    Hey @giffgaff I got my new SIM card yesterday a £20 golden goody bag for some reason when I turn my mobile data on it just says no internet 🤷 Not sure if this is a phone issue or a Giffgaff issue.

  • scotmacca scot mcgroarty (@scotmacca) reported

    @giffgaff hi I never realised I had 2 open accounts and ive just topped up the wrong account to which I no longer have the sim is there any way of transferring it. I've tried to ask this through he app but there's no one to speak to and no option to type this in