Giffgaff outages and service status in Carlisle, England

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

• 
  Denis Devlin (@denisdevlin1) reported 55 minutes ago from Carlisle, England

  Dear @giffgaff I have had nothing but problems with your service recently it's become a pointless task topping up I'm just throwing money to the wind you keep having issues but you don't consider reimbursement

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CakeBake (@C_W_T_F) reported 6 minutes ago

  @giffgaff hi, im having trouble with network. I ca get online but streaming is very poor and cannot make or receive calls. I have switched on and off, call settings are all on/the right settings. Please help

• 
  Josh Jackson (@IamJoshJackson) reported 8 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Warlord (@Evilmonkeyfart) reported 8 minutes ago

  Giffgaff gotta be the worst data provider ever

• 
  PhilC (@gibberingphil) reported 10 minutes ago

  @Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 17 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  giffgaff (@giffgaff) reported 22 minutes ago

  @fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 24 minutes ago

  ugh! how did we all collectively as a society accepted companies in general becoming shittier and shittier while increasing prices? Trying to contact @giffgaff... no phone number, no agents .. Have to wait 24 hrs for a pos reply or "ask the community". WTF AM I PAYING FOR THEN?

• 
  GAZ BE ROTTEN (@WillmerGA) reported 24 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah