Giffgaff outages and service status in Carlisle, England

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

• 
  Denis Devlin (@denisdevlin1) reported 35 minutes ago from Carlisle, England

  Dear @giffgaff I have had nothing but problems with your service recently it's become a pointless task topping up I'm just throwing money to the wind you keep having issues but you don't consider reimbursement

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Siah (@Isi868) reported 12 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  Guy Emerson (@GuyEmerson) reported 19 minutes ago

  @giffgaff Just give up. So many excuses for an appalling service. Just think ‘customer’ and take accountability, not how you can avoid doing anything. @giffgaff

• 
  AM (@itsmeitsmeandy) reported 22 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  daryl greaves 💭 (@greavesdaz) reported 23 minutes ago

  @giffgaff is there an issue with signal in the DE11 area? Can’t get any signal at all unless connected to WiFi

• 
  giffgaff (@giffgaff) reported 25 minutes ago

  @JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah

• 
  Char 💜 (@char86) reported 28 minutes ago

  @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

• 
  GAZ BE ROTTEN (@WillmerGA) reported 29 minutes ago

  @giffgaff @william15613095 Can you lot at Giff Gaff look into and consider setting up a.giff gaf office in Leeds. That way you can support customers there and in its surrounding areas?

• 
  fullcirclephoto (@FullCircleNE) reported 29 minutes ago

  Hey @giffgaff My broadband deal with Virgin ends in April and I really want to jump ship to yourselves. The service checker says I can't get it as you're not in the area but checking my neighbour who isn't with Virgin, it says he can sign up. Please help.

• 
  giffgaff (@giffgaff) reported 31 minutes ago

  @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

• 
  kazzie (@kazzie222) reported 32 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good