Giffgaff outages and service status in Carlisle, England

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

• 
  Denis Devlin (@denisdevlin1) reported 2 minutes ago from Carlisle, England

  Dear @giffgaff I have had nothing but problems with your service recently it's become a pointless task topping up I'm just throwing money to the wind you keep having issues but you don't consider reimbursement

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @moaningminnie58 Hi there. Unfortunately we are online only so do not offer support over the phone. Can you please let us know what issue you're facing via direct message, and we can do our best to help get you support? - giffgaff Hannah

• 
  Clem Fandango (@ColonyScotland) reported 7 minutes ago

  @skelpitheid @SSalyers2 I purchased two from Amazon and i use Giffgaff SIM as my internet supplier....never had a problem. If you go for the model ' Poco ' , super fast and reliable.

• 
  Bangkok Butcher (@Bangkok_Butcher) reported 7 minutes ago

  @Ajarncom I only have to call the UK from time to time. Best option I found was to order a Giffgaff SIM (or esim), stick a fiver in it and just top up when required. It usually connects to the AIS network here so calls etc all good. Serves 2 purposes with being able to receive UK SMS also

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @Surprice123519 Hi there. At the moment we only deliver SIM cards to selected destinations, and unfortunately if the country isn't listed we are unable to ship a SIM there. We're unable to advise on when this service will be restored to more destinations - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

• 
  Daniel Jupp (@DanielJupp38418) reported 14 minutes ago

  @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

• 
  Keemo🃏 (@keemonade) reported 15 minutes ago

  @starvingTWOman giffgaff is *** ngl never heard anything good about them

• 
  Pete Lawson (@stitch_83) reported 21 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  giffgaff (@giffgaff) reported 21 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  Barry (@Gowithbazza1) reported 24 minutes ago

  @giffgaff Is that every day the mast is down or having issues because this seems to happen quite often 🤔