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Giffgaff

Giffgaff outages and service status in Carlisle, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Carlisle, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Giffgaff Issues Reports Near Carlisle, England

Latest outage, problems and issue reports in Carlisle and nearby locations:

  • denisdevlin1
    Denis Devlin (@denisdevlin1) reported from Carlisle, England

    Dear @giffgaff I have had nothing but problems with your service recently it's become a pointless task topping up I'm just throwing money to the wind you keep having issues but you don't consider reimbursement

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah

  • LouisDobo
    DOBO (@LouisDobo) reported

    @giffgaff Please help me out before I join another company...

  • Isi868
    Siah (@Isi868) reported

    @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

  • colinmac7
    Colin MacRae 🇺🇦 (@colinmac7) reported

    @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

  • KevinGreaves20
    Kevin Greaves (@KevinGreaves20) reported

    @giffgaff Please explain why I am getting no data signal in Dubrovnik but my partner who is on O2 is?

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

  • giffgaff
    giffgaff (@giffgaff) reported

    @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

  • giffgaff
    giffgaff (@giffgaff) reported

    @Adam31Bell Hi Adam. Choose to get the code sent to the email linked to your account instead. If you still have issues please send us a DM. - giffgaff Gavin

  • stitch_83
    Pete Lawson (@stitch_83) reported

    @giffgaff Yes, they reply once I have chased them and simply say we don’t have an update so it’s now been 20 calendar days with a partially working sim plan - sorry but it’s not good enough - I don’t want a response - I want a solution!!

  • DJ_Criss_Angel
    Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported

    @giffgaff Ok you will be losing a long time customer.