Giffgaff

Giffgaff Outage Report in Caerphilly, Wales

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caerphilly, Wales 12/13/2025 14:55

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent Giffgaff outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • PassionOnlineUK Faith @ Passion (@PassionOnlineUK) reported from Cardiff, Wales

    @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • Asgharki AzKhaaan × (@Asgharki) reported from Cardiff, Wales

    @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

  • lisadoe24 Lisa Doe (@lisadoe24) reported from Cowbridge with Llanblethian, Wales

    @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

  • mrstevehuw Steve Huw (@mrstevehuw) reported from Cardiff, Wales

    @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Rainbow66361389 Rainbowunicorn (@Rainbow66361389) reported

    @giffgaff I've paid 5 months now for my data and everything and now you have completely blocked my sim? Is this a joke i have complained the 5 times and showed proof of your service being absolute rubbish what are you going to do can you answer messages?!! ASAP

  • GraemeABarbour Graeme Barbour (@GraemeABarbour) reported

    How shockingly bad is @ThreeUKSupport app and service. Thankfully I’m changing to @giffgaff

  • emmarussko emma sheldon (@emmarussko) reported

    @giffgaff Ahh my bad. I wasn’t closing the window. Thank you. Have done.

  • Balcolmeattie13 Malcolm Beattie (@Balcolmeattie13) reported

    @MentalDad79 @VodafoneGroup @giffgaff Been with Vodafone for years and my loyalty isn’t rewarded in the slightest, I’ll be joining another service provider in summer.

  • Monsieur_Green Craig Green (@Monsieur_Green) reported

    hey @giffgaff what's your process for testing refurb phones? Because twice now you've sent us phones with problems that render the phone useless, and would be spotted immediately if they had been tested at all.

  • sandrine_bil Sandrine Baggins (@sandrine_bil) reported

    @giffgaff Hi! I activated my new sim card with you today. Then tried to buy a phone on your website but the loan got rejected. Is it because I'm a new customer with you? Thanks!

  • RoddamNick Nick Roddam (@RoddamNick) reported

    @giffgaff trying to send phone back for a repair but an original return that I later changed my mind about is preventing me from raising. Please help.

  • freedom92979546 freeland👑🦁 (@freedom92979546) reported

    @giffgaff @NeonDragonPSX I’ve just top up £25, And when I wanted to convert it to a £25 goodybags, its says you have got £24.99, So I couldn’t go for unlimited internet, Its a second time giffgaff rubbed me, Never again, Shame on giffgaff, That’s not a professional way to do business

  • emmarussko emma sheldon (@emmarussko) reported

    @giffgaff I can’t do this as I’m not a member. Nor do I have an incident number. I’ve just tried.

  • trishgreenhalgh Trisha Greenhalgh 😷 #CovidIsAirborne (@trishgreenhalgh) reported

    @giffgaff your helpdesk people are struggling to cancel the phone of someone who's died. This really shouldn't be so hard. Could you kindly give me a route to escalate this? I already have the standard bereavement line but they're asking for information I don't have.