Giffgaff outages and service status in Belper, England

Problems in the last 24 hours in Belper, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

• 
  Martyn Scott ⭐⭐ (@Martyns5) reported 16 minutes ago from Beeston, England

  @Paul_Manc_Red @giffgaff Yes, I've stuck with Samsung, never had an iPhone

• 
  Mary Furlong (@MaryFurlong10) reported 22 minutes ago from Derbyshire, England

  @giffgaff I’ve dm you as I’ve a pricing issue as a call to Cape Town landline has cost me nearly £6 which is a lot more than normal not a happy customer at the moment..

• 
  Joanna (@craftyandcute) reported 53 minutes ago from Derbyshire, England

  Hey @giffgaff since upgrading my phone it frequently says ‘No service’ these days. Apple say it’s not their issue so now I’m looking at you..

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Greenland (@SprocketEtQuill) reported 11 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  Fergus Kiely (@fergus_kiely) reported 11 minutes ago

  @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

• 
  MJS (@messrsmooney) reported 11 minutes ago

  @_msec_ @giffgaff I switched from them precisely because of their poor EU roaming limits. Went to @iD_Mobile_UK and have never looked back.

• 
  GTM (@gibbmc) reported 12 minutes ago

  @BladeoftheS Really people need to shop around and use mobile networks like giffgaff who use the 02 network 100GB unlimited calls and texts for £20 Which is half the price as 02 for the same deal

• 
  giffgaff (@giffgaff) reported 12 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  Jay (@Piercedtradie) reported 13 minutes ago

  @EE @bazsharp I went to giffgaff because of EE's terrible Indian customer service. Constantly ****** everything up.

• 
  Keemo🃏 (@keemonade) reported 16 minutes ago

  @starvingTWOman giffgaff is *** ngl never heard anything good about them

• 
  Matt (@MattskiMK) reported 16 minutes ago

  @PeterCrouchPod got me thinking! My loyalty to @VodafoneUK is being abused. Their charge increase is #phoneshithousery & for a 5 phone family with me being 20 years in maybe time for a change #onenetworkplayer 3 phones out of contract - where do i go? Is @giffgaff the solution?

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 23 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  DFitz (@DFitzwiliam) reported 24 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation