Giffgaff outages and service status in Brighton and Hove, England

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

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  füzzwêêd-poweruppu 🚀💎⚡👾💥 (@fuzzweed) reported 9 minutes ago from Brighton and Hove, England

  @BreakIntoProg @barry_barcrest I chucked all my stupid overpriced business plans in the bin and went to Giffgaff a couple of years ago. Couple of odd little quirks, but really have no complaints and save a ton of money. Very good CS too. Tend to sort you out / benefit of doubt if problems.

• 
  Hinkypunk Illustrations (@HinkypunkIllus1) reported 40 minutes ago from Peacehaven, England

  @SMARTYMobileUK just changed my provider from Giffgaff to @SMARTYMobileUK and the coverage is terrible I keep getting 'data usage alerts' no signal Not very happy #mobilecoverage

• 
  Murray Hecht (@murray_hecht) reported 56 minutes ago from Brighton and Hove, England

  @TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Lawson (@stitch_83) reported 4 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Phill Manson (@pmanson26) reported 6 minutes ago

  @RSdriver00 @ThreeUK @VodafoneUK All seem **** locally since huawei was removed from the backbone, I’ve tried EE (ok), Vodafone (useless) and now on GiffGaff, I got better signal roaming in Spain

• 
  MSec (@_msec_) reported 9 minutes ago

  Ah apparently @giffgaff no longer offer free EU Roaming the greedy *****. Well I needed a reason to finally switch good job you lost a customer over £8. Pricks.

• 
  Sam Greenland (@SprocketEtQuill) reported 10 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  G McQueen (@gemcq2) reported 10 minutes ago

  @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

• 
  Nissimlemos (@Nissimlemos23) reported 10 minutes ago

  @giffgaff After 6 years with you guys, that is how you are treating me Change my address and in the new one your signal doesn’t work, I have 2 newborn babies at home and I can’t stay without signal And now if I cancel I will have to pay?really? This is how you treat a 6 years costumer?

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade

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  Who Dey From UK (@WhoDeyFromUK) reported 13 minutes ago

  @giffgaff full signal and 4G yet mobile internet is not working… y’all having issues?

• 
  Keemo🃏 (@keemonade) reported 14 minutes ago

  @starvingTWOman giffgaff is *** ngl never heard anything good about them

• 
  Emily Lay (@emsywemsy10) reported 16 minutes ago

  @giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.