Giffgaff outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  ellie 🤍🦋 (@elliepersence) reported 5 minutes ago from Bournemouth, England

  If I’ve not had enough issues with dpd I’m now having issues with o2 and giffgaff

• 
  Owen Vachell 🌍🌏🌎🗺 (@OwenVachell) reported 18 minutes ago from Poole, England

  @YPacaud @KikeRJimenez @SMARTYMobileUK @giffgaff Not really. Network coverage is awful. Was with Smarty for 2 months before jacking it in, it was that bad. Even when I (apparently) had 3G, (remember that..) I had no data coverage. Only calls and texts. All I needed was a Nokia 5110 and my time travel was complete!

• 
  ellie 🤍🦋 (@elliepersence) reported 29 minutes ago from Bournemouth, England

  @giffgaff please reply to your direct messages, it’s bad enough you don’t have online agents and a phone number that I can’t sort this out with

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  billy horan (@billyhoranuk) reported 6 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Benny the Fishe (@squidgyfishy) reported 9 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  Chi Amaka (@Amakz007) reported 13 minutes ago

  @giffgaff Your network has been terrible for over a week. Keeps getting worse by the day.

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 14 minutes ago

  @giffgaff Ok you will be losing a long time customer.

• 
  MSec (@_msec_) reported 14 minutes ago

  @giffgaff My only issue is that I now have to pay for it...

• 
  Hamza Butt (@hrbuttpk) reported 15 minutes ago

  Bad bad bad service in CBG. @giffgaff

• 
  Sam Greenland (@SprocketEtQuill) reported 17 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  smallest ferret🔫 (@marcoDuomo) reported 26 minutes ago

  @heroinechrist @entheziz Wtf is giffgaff

• 
  giffgaff (@giffgaff) reported 26 minutes ago

  @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

• 
  jo (@scjott57) reported 27 minutes ago

  @giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?