Giffgaff Outage Report in Poole, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (37%)
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Internet (31%)
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Wi-fi (21%)
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Total Blackout (11%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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ellie 🤍🦋
(@elliepersence) reported
from
Bournemouth, England
@giffgaff please reply to your direct messages, it’s bad enough you don’t have online agents and a phone number that I can’t sort this out with
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Owen Vachell 🌍🌏🌎🗺
(@OwenVachell) reported
from
Poole, England
@YPacaud @KikeRJimenez @SMARTYMobileUK @giffgaff Not really. Network coverage is awful. Was with Smarty for 2 months before jacking it in, it was that bad. Even when I (apparently) had 3G, (remember that..) I had no data coverage. Only calls and texts. All I needed was a Nokia 5110 and my time travel was complete!
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@lissa1511) reported
@giffgaff My num should have been transferred yest, but at least I had service but no service today! Had I known there were issues I wouldn’t have done it. You need to be VERY clear. Not fair!!
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Pollyanna Gunning
(@pollygunning) reported
@giffgaff I've now been 9 days with no phone or data access! This is unacceptable. All you tell me is you're working on it and don't have a timeframe for resolution. Please respond urgently regarding how to transfer to a different network.
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Helen @ The Unicorn Factory | Surface Design
(@unicornfacuk) reported
@giffgaff If it wasn't for my husband being a long-term @giffgaff customer I'd be leaving again pretty quickly. I know he's generally had good experiences so I'll stay and give @giffgaff the benefit of the doubt for now
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Troy Hunt
(@troyhunt) reported
His data also had a username in it which he explained in his response to me: "[redacted] was my GiffGaff (Uk mobile phone network - subsidiary of O2 - Telefonica) username - this and the fact the survey was about GiffGaff tends to point to it being related"
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La Shaz⭐️
(@Shazzarinski) reported
@giffgaff I have been frozen out of my bank account beachside I can’t receive an sms on my phone…my goody bag hasn’t been activated in 7 days, I’ve swapped@my sim & done all the reboots and can’t even make a call or use data to help sort this out! This is a nightmare
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Helen @ The Unicorn Factory | Surface Design
(@unicornfacuk) reported
@giffgaff Haven't even figured out the community stuff yet... Good service for a new customer onboarding shouldn't be conditional on them psychically knowing to look for info - communicate service updates affecting onboarding & use it as an opp to intro where to find more info in future
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Neil McIntosh
(@Neil_McIntosh) reported
@PaulCowland_ @VodafoneUK Sorry Fella, I left those Shills years ago on the grounds that their network coverage and CS was shite. I am with GiffGaff backed by O2 network and owned by Telefonica.
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Helen @ The Unicorn Factory | Surface Design
(@unicornfacuk) reported
@giffgaff As a new customer I expect the info I need will be part the set up process (or emailed if later). It's poor onboarding comms. Husband is an IT mgr & says he wouldn't expect anyone new to go looking for service updates during set up. That's for existing customers with disruption.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@unicornfacuk We completely understand your frustration, as we know how important it is to have access to your services. However, as soon as the issue was identified, it was updated on our community forum. We apologise for the inconvenience this has caused you Helen - giffgaff Megan
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Ann Collinson
(@AnnColl02782394) reported
@DJMidarezaki I actually think giffgaff are very good, but it's simpler to do things yourself. There is a box to tick on your account/payment page if you want to stop your automatic payments. Giffgaff doesn't work like other businesses