Giffgaff outages and service status in Tonypandy, Wales

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

• 
  Steve Huw (@mrstevehuw) reported 5 minutes ago from Cardiff, Wales

  @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

• 
  Lisa Doe (@lisadoe24) reported 8 minutes ago from Cowbridge with Llanblethian, Wales

  @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

• 
  Brad Channer (@BradChanner) reported 25 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  Kate Jones (@katejones_cymru) reported 26 minutes ago from Cardiff, Wales

  @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

• 
  Brad Channer (@BradChanner) reported 38 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  AzKhaaan × (@Asgharki) reported 45 minutes ago from Cardiff, Wales

  @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

• 
  AzKhaaan × (@Asgharki) reported 46 minutes ago from Cardiff, Wales

  @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

• 
  Faith @ Passion (@PassionOnlineUK) reported 57 minutes ago from Cardiff, Wales

  @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iampimpmummy (@vanessa210370) reported 5 minutes ago

  Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff

• 
  Simon (@Simonli127) reported 7 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 8 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Shanks (@yeo62770949) reported 9 minutes ago

  @giffgaff I've already sent you a private message. Please check your reply and resolve my issue as soon as possible, you bandit company.

• 
  Dan (@cto_block) reported 10 minutes ago

  @giffgaff your service in Central London is abysmal, absolutely unusable - embarassing

• 
  ifastcc (@ifastcc) reported 12 minutes ago

  **** giffgaff. They shut down my account and kept my £30 balance. How is this not robbery? @giffgaff @CommsOmbudsman @Ofcom

• 
  Lucky (@665162) reported 15 minutes ago

  Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 16 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  Steve (@alpherah) reported 17 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Shark peppers (@yhm505037470433) reported 18 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.