Giffgaff outages and service status in Tonypandy, Wales

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

• 
  Brad Channer (@BradChanner) reported 9 minutes ago from Cardiff, Wales

  @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

• 
  Brad Channer (@BradChanner) reported 10 minutes ago from Cardiff, Wales

  @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

• 
  AzKhaaan × (@Asgharki) reported 16 minutes ago from Cardiff, Wales

  @giffgaff Oh I'm not complaining! 🙈 Just feel bad you sent me a higher model!

• 
  Kate Jones (@katejones_cymru) reported 18 minutes ago from Cardiff, Wales

  @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

• 
  Steve Huw (@mrstevehuw) reported 28 minutes ago from Cardiff, Wales

  @giffgaff It’s a shame that your signal where I live has gone terrible. Never used to be like this. What’s changed? Going to have to look for a different provider… 🙁

• 
  Lisa Doe (@lisadoe24) reported 30 minutes ago from Cowbridge with Llanblethian, Wales

  @giffgaff hi! I’m buying my mother a phone for her birthday and want to get a giffgaff sim to go in it. Went to order one on your website but whose name, email, number etc do you need? Mine (buying) or hers (customer)? Thanks!

• 
  Faith @ Passion (@PassionOnlineUK) reported 39 minutes ago from Cardiff, Wales

  @giffgaff Hi, I'm experiencing problems with data for the third day running. No reception at all today in CF11 8AT

• 
  AzKhaaan × (@Asgharki) reported 45 minutes ago from Cardiff, Wales

  @giffgaff I ordered the Huawei P30 yesterday and you guys have sent me the P30 Pro.. My moral compass feels bad for accepting this, please advise :)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The ghost of Mughals past🔻🍉🍁 (@FridoKala) reported 56 seconds ago

  Got a 3rd phone from giffgaff to replace the refurb that I purchased over a year ago. This one doesn't work either. I think I am done trying to get a working phone from them and am just going to change provider. Do not buy refurbished phones from giffgaff.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 3 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  ***** Acasa (@guidoacasa) reported 3 minutes ago

  @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

• 
  Ryan Wolf (@RyanJWolf) reported 6 minutes ago

  @giffgaff what is up with your signal in the south of the UK? Every time I’m working down here it’s next to impossible to get a signal! @VodafoneUK @EE is your service any better??

• 
  PhilC (@gibberingphil) reported 9 minutes ago

  @Mattisamazing33 Just check that any of the virtual networks you use have a decent signal where you are, and/or allow WiFi calling. I originally went with giffgaff when I retired, who are great to deal with, but use the O2 network which only works in our back bedroom.

• 
  Siah (@Isi868) reported 10 minutes ago

  @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

• 
  readwithai (@readwithai) reported 14 minutes ago

  @O2 invasive ask your salary when you get a mobile phone contract. I have never had any other service provider do this. If you need access to 02s network without the invasive data collection you can use giffgaff or tesco instead.

• 
  Matt (@MattskiMK) reported 18 minutes ago

  @PeterCrouchPod got me thinking! My loyalty to @VodafoneUK is being abused. Their charge increase is #phoneshithousery & for a 5 phone family with me being 20 years in maybe time for a change #onenetworkplayer 3 phones out of contract - where do i go? Is @giffgaff the solution?

• 
  Pete Lawson (@stitch_83) reported 20 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 21 minutes ago

  @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.