Giffgaff outages and service status in Ferndown, England

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

• 
  ellie 🤍🦋 (@elliepersence) reported 15 minutes ago from Bournemouth, England

  If I’ve not had enough issues with dpd I’m now having issues with o2 and giffgaff

• 
  Owen Vachell 🌍🌏🌎🗺 (@OwenVachell) reported 15 minutes ago from Poole, England

  @YPacaud @KikeRJimenez @SMARTYMobileUK @giffgaff Not really. Network coverage is awful. Was with Smarty for 2 months before jacking it in, it was that bad. Even when I (apparently) had 3G, (remember that..) I had no data coverage. Only calls and texts. All I needed was a Nokia 5110 and my time travel was complete!

• 
  ellie 🤍🦋 (@elliepersence) reported 52 minutes ago from Bournemouth, England

  @giffgaff please reply to your direct messages, it’s bad enough you don’t have online agents and a phone number that I can’t sort this out with

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 2 minutes ago

  @twistedhumanoid We would recommend getting back to the agent on your case so that they can continue to try and help - giffgaff Hannah

• 
  heilier (@HHeilier) reported 5 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  Simon (@Simonli127) reported 9 minutes ago

  @giffgaff @Ofcom giffgaff never clearly informed customers of any specific time limit, such as 14 days or 30 days. This practice is completely misleading and appears to be a deliberate attempt to take advantage of consumers, amounting to unfair practice/consumer fraud.@Ofcom

• 
  Teddy (@ChokeLever) reported 10 minutes ago

  @giffgaff Tbh I didn’t chose @virginmedia because their reviews are poor. I should’ve known better as it was still their engineer who failed to show up. #Frustrating, but for #giffgaff not to have any means of rectifying the issue is unacceptable. I am being penalised as a result.

• 
  Richa Malhotra (@RichaMa42314735) reported 13 minutes ago

  @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

• 
  Clem Fandango (@ColonyScotland) reported 13 minutes ago

  @skelpitheid @SSalyers2 I purchased two from Amazon and i use Giffgaff SIM as my internet supplier....never had a problem. If you go for the model ' Poco ' , super fast and reliable.

• 
  ✨ Song✨🇵🇸 (@WhiteFlowerSong) reported 15 minutes ago

  @giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???

• 
  Kevin Greaves (@KevinGreaves20) reported 17 minutes ago

  @giffgaff Please explain why I am getting no data signal in Dubrovnik but my partner who is on O2 is?

• 
  Fergus Kiely (@fergus_kiely) reported 19 minutes ago

  @giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.

• 
  DFitz (@DFitzwiliam) reported 21 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation