Giffgaff

Giffgaff Outage Report in Prenton, Metropolitan Borough of Wirral, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Prenton, Metropolitan Borough of Wirral, England 01/04/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent Giffgaff outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomNeston Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • bikeanddogtrips bikeanddogtrips (@bikeanddogtrips) reported from Seaforth, England

    @Mykiel_B @giffgaff Mike & Jade. I just tried the following. Phone off. Remove sim. Restart phone. Phone off. Re insert SIM. Restart phone. I now have a signal but I don't know why I lost it. Just running some tests. Thank you for your input 😀

  • HayleyJ2019x ♡♡ Hayley ♡♡ (@HayleyJ2019x) reported from Liverpool, England

    @giffgaff what’s up with your network bcoz my family members top up yesterday and there internet is being slow is it the phones there using or your services

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertWest2 Rob West (@RobertWest2) reported

    @giffgaff nearly 24 hours without connection to network. Unable to make/receive calls, unable to send receive messages. Only able to use phone if on wifi which is no good if I need to go out. Originally raised yesterday but this is getting urgent now. I need assistance to sort

  • Mimi36907469 Mimi (@Mimi36907469) reported

    @giffgaff I need help with my phone. Why can’t I make any calls!!!!?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @RobertWest2 Hi Rob. We're so sorry to hear about the problems that you're having. Please send us a DM, and we can look into this for you. - giffgaff Emer.

  • PhinkInc1 𝕻𝖍𝖎𝖆 𝖎𝖓𝖐 (@PhinkInc1) reported

    @giffgaff I've had my sim over a year, in use. So why now I cant top up online as its telling me to register my sim? It's already registered...I also asked for a new sim to resolve this but I never received one...confused much

  • sophiiasoriyah Sophia Soriyah (@sophiiasoriyah) reported

    @giffgaff I’ve been waiting over 26 hours for a response from someone on the website. I tweeted and was told someone will respond shortly. That was 14 hours ago!!! There is 0 customer service with this network I don’t understand?

  • vikki_price Vikki Price (@vikki_price) reported

    @giffgaff please tell me how To cancel with you? I got SIM card simply to check lock position on handset and paid £6, set up an account online with details but cannot remember my password and despite using all the methods you suggest to get the information I am not receiving it.

  • WalkleyDarren Dr Darren Walkley (@WalkleyDarren) reported

    @giffgaff I think that there must have been a payment issue which means she doesn’t have a goodybag.

  • Paranoimia Adam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Paranoimia) reported

    @giffgaff I was a very happy customer for a number of years, but as a very low user I moved to @1pMobile last year when you doubled all the basic PAYG rates.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @RobertWest2 We're very sorry to hear this, Rob. Please can you provide your full UK postcode. So we can check for issues in the area - giffgaff Jade

  • GarethUFC Gareth (@GarethUFC) reported

    @giffgaff has awful customer service. How to do I get my puk code to leave.