Giffgaff

Giffgaff Outage Report in Prenton, Metropolitan Borough of Wirral, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Prenton, Metropolitan Borough of Wirral, England 12/14/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent Giffgaff outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomNeston Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • HayleyJ2019x ♡♡ Hayley ♡♡ (@HayleyJ2019x) reported from Liverpool, England

    @giffgaff what’s up with your network bcoz my family members top up yesterday and there internet is being slow is it the phones there using or your services

  • DJGlassBack ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, England

    Why is your signal so poor all across liverpool @giffgaff it's so bad I cant even listen to music on spotify!!

  • bikeanddogtrips bikeanddogtrips (@bikeanddogtrips) reported from Seaforth, England

    @Mykiel_B @giffgaff Mike & Jade. I just tried the following. Phone off. Remove sim. Restart phone. Phone off. Re insert SIM. Restart phone. I now have a signal but I don't know why I lost it. Just running some tests. Thank you for your input 😀

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • CJWass Chris Wass (@CJWass) reported

    @giffgaff do you support or plan to support esim?

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @virginmedia I can barely get a message through on here,using terrible @giffgaff 3G I cannot access web pages.

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    toss up as to who has worse service @virginmedia or @giffgaff no internet from virgin and no service from giffgaff unless we move 1/4 mile away from house lol BOTH say no ongoing issues 😡

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff shocking customer service my SIM card has been hacked and taken over, my online banking been rinsed. I am not able to speak to anyone, they have no customer service number. I cannot log in because they have reset my password and they won’t cancel my sim. Shocking ! 😡

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @RichEThomas Hi there. We're so sorry to hear that you're having problems. Please send us a DM with your full postcode, and we can look into this to see if there's any updates. - giffgaff Emer.

  • TexyAzure Sophs (@TexyAzure) reported

    @giffgaff We topped our sim up with a £15 goodybag on Wednesday and had no issues but as of yesterday I can’t call out or receive incoming calls and the same with text messages? The package is with free calls and texts so I’m not sure what’s going wrong?

  • nixjd njd (@nixjd) reported from Loughborough, England

    @giffgaff You have replied on messenger but we are getting nowhere we have been told this could take another 5 days I do not want to open up another SIM card with you I just want the SIM stopped it is in the wrong hands. Your customer service is terrible 😡

  • dafe_ben Dafe Ben (@dafe_ben) reported

    @giffgaff I only use my phone for giffgaff network

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @dtylam We're sorry that you feel this way Lam. To ensure no issues are occurring in those areas, we'd need you to send us through your full postcode as requested through DM. - giffgaff Jeanette

  • ApolloBelladona ☆ Apollo ★ (@ApolloBelladona) reported

    @brockdee @giffgaff Giffgaff run off O2 so they can't even sort the problem. It's down to O2. It's got really bad in the last few months. I'm looking to go elsewhere now which is a shame.