HSBC status: access issues and outage reports

Problems in the last 24 hours in Worthing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Steve Joice (@stevesays66) reported 37 minutes ago from Worthing, England

  @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

• 
  Talking Point (@TalkingPointUK) reported 45 minutes ago from Brighton and Hove, England

  @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

• 
  Caroline (@ruledbydog) reported 59 minutes ago from Worthing, England

  @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  burgesst 🗿🪣 (@burgesst) reported 4 minutes ago

  @HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.

• 
  Tracy B (@TracyB56458659) reported 5 minutes ago

  @HSBC_UK error message trying to get global account before I travelled, now loads of fees. Still won’t let me sign up. Why advertise it, when application won’t work?!

• 
  Abbie (@Abbielou30) reported 5 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Adam (@Adam45994130) reported 10 minutes ago

  @HSBC_UK I am experiencing technical issues with my online banking is there any help you can give me to resolve the problem please?

• 
  Nomad (@_londontrader_) reported 13 minutes ago

  @HSBC_UK crap service

• 
  Amanda Jill Hunt (@TheBunkerHunt) reported 14 minutes ago

  @HSBC_UK How is that I’ve been trying to report a business banking fraud but none of your staff seem able to help me? I’ve spent an hour trying so far and have had enough of being passed from dept to dept and of being left holding on while listening to ghastly ‘music’.

• 
  Miss.Viktoria.Quinn (@ViktoriaQuinn) reported 18 minutes ago

  @adreena_winters @HSBC_UK @StarlingBank They do not discriminate when it comes to charges and taxes though. That’s when the way we earn money is not a problem 🤔

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 19 minutes ago

  @HSBC_UK so Could not make a claim and realise and realised I'd been paying Insurance that I could not . So can I please have the money back I have paying monthly, For the insurance as this service is not accessible to me

• 
  Paul Bingley (@PaulBingley) reported 22 minutes ago

  @HSBC_UK, please explain why I suddenly can't access my banking details and I'm being asked to activate a Digital Secure Key on the app?

• 
  Jasna Meyer (@MeyerJasna) reported 23 minutes ago

  Still waiting for a reply saying that my money @HSBC_UK STOLE will be given back to me today TODAY THIS IS FINANCIAL ABUSE!!! 5 working days and 8 days in total from my direct debit indemnity claim filed Liars, liars, liars!!!!!!!!