HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Talking Point (@TalkingPointUK) reported from Brighton and Hove, England@HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.
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Steve Joice (@stevesays66) reported from Worthing, England@HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...
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Caroline (@ruledbydog) reported from Worthing, England@ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Bromley (@bromleyj) reported@HSBC_UK extraordinarily poor service and process today and yesterday, wasting over 2 hours of my time to do a simple transaction for which I have to pay a fee. Only redeeming feature: staff member Ben was helpful and thorough. Time for a re-think of my account of 50+ years.
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Mike Hawkins🇪🇺🇬🇧 🇺🇦 (@mikecllr65) reported from Whitehaven, England@HSBC_UK trying to transfer money from one account to another despite assurances that it’s been done this will be now be my 4 call to your call centre to try and get it done truly shocking service 🤬🤬 simply not a good experience
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Simon Heron (@siheron) reported@HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.
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Tim C (@timralph30) reported@HSBC_UK where is my £75 compensation as promised by your agent “SAndeep Ganduu” on chat for such poor service
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Alex (@AlexRM) reported from Victoria, England@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
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Andy Perkins (@andysperkins) reportedAppalling service from @HSBC_UK @HSBC Trying to report a lost card. Spent 20 minutes on the phone, redirected to 4 different agents all who assured me I was now being transferred to business lost card dept. Then got cut off!! #hsbcbusinessbanking
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ana gic ....Actor & Filmmaker (@anagicphoto) reported@HSBC_UK Hi you gave me the the wrong information they could not help
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𝗞𝗮𝗿𝗶𝘀𝘀 🌸 (@Karisspluck) reported@HSBC_UK Hi, I’ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but can’t access it. Will this be sent to me in the post instead? I’m assuming it just says to cut up the card, but I’m not sure.
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Lam (@Kaishou) reported@HSBC_UK So I practically gave out sensitive information to you guys for absolutely nothing and it is sort of a problem when it comes to data protection.
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Chris Lee (@chrislee1628) reported@HSBC_UK Website that I posted which was updated 19 days ago says no time limit for HSBC, but via DM was told bank discretion...