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HSBC

HSBC status: access issues and outage reports

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Worthing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 26% Login (26%)
  • 9% Website (9%)
  • 7% Transactions (7%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • stevesays66
    Steve Joice (@stevesays66) reported from Worthing, England

    @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

  • TalkingPointUK
    Talking Point (@TalkingPointUK) reported from Brighton and Hove, England

    @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

  • ruledbydog
    Caroline (@ruledbydog) reported from Worthing, England

    @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • _dannyvfx
    danny (@_dannyvfx) reported

    @HSBC_UK @chrissmith7979 So people on iOS 16 are just expected not to use banking? We need the app updated so that we can log on using a computer, please fix this asap

  • TamasFried
    TamasFried (@TamasFried) reported

    @HSBC_UK please allow your app to support the iOS16 Public Beta… you did it last year. But this year anyone that’s installed the beta is locked out. Even from logging in elsewhere because we can’t generate a code in the app! 🙃

  • BenGoldsmith
    Ben Goldsmith (@BenGoldsmith) reported

    Retail banking customer service is so poor, so bureaucratic, so patronising, their systems are so painful to deal with, that a world in which crypto becomes the principal means of exchange is starting to look more appealing to me at least. @HSBC_UK is particularly awful.

  • AFC2004EPLGold
    David (@AFC2004EPLGold) reported

    God @HSBC_UK are ****, tried to close a cc down I’ve never used and because I got the credit limit wrong, they said they had to send me a number to ring back again to close it. Guess what they sent **** all

  • SeydaClover
    Seyda Clover (@SeydaClover) reported

    @HSBC_UK currently I am abroad and teied to login to the hsbc uk app on my mobile. It requested me to generate a code however the code maker şs also not workşng. How can I sign in to my account? Thanks

  • BritishKowalski
    british kowalski (@BritishKowalski) reported

    @HSBC_UK Your business banking app is again showing a “server unavailable” when you start your app. This after a forced app update. Making it worse, I can’t log on to online banking because the app is the key generator… seriously…

  • missjillyp
    MissJillyP (@missjillyp) reported

    @HSBC_UK Hi. I need a phone conversation with someone about my 15 year old daughter's bank account. She's with me. There's no number on your website. She's deleted her app. Please can I have a phone number. Your webbot keeps sending me to dead ends.

  • DarranHamer
    Darran Hamer (@DarranHamer) reported

    @HSBC_UK @_dannyvfx I’m using public beta of iOS 16 and yep - can’t log in at all, and given the app is necessary to generate security codes, am completely stuffed. Every other banking app I have works fine, come on HSBC sort this out.

  • seannunn
    seannunn 🥶 (@seannunn) reported

    @HSBC_UK Like many many people I have update my iPhone to the iOS 16 public data which your bank refuse to support. Now there are A huge amount of people with no access to their banking and all you seem to do is paste pre-written statements with no valid solutions.

  • lovefromlulu_x
    lovefromlulu (@lovefromlulu_x) reported

    @HSBC_UK It was eventually resolved by sitting for two hours while one of your staff rectified the matter. My complaint remains open after offering a measly sum for compensation for your terrible service. I am approaching the FCA.Have you heard the saying 'two many cooks spoil the broth'?