HSBC status: access issues and outage reports

Problems in the last 24 hours in Worthing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Caroline (@ruledbydog) reported 12 minutes ago from Worthing, England

  @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

• 
  Steve Joice (@stevesays66) reported 15 minutes ago from Worthing, England

  @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

• 
  Talking Point (@TalkingPointUK) reported 38 minutes ago from Brighton and Hove, England

  @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jill Richards (@JillSR) reported 4 minutes ago

  @HSBC_UK extremely painful call with hsbc this morning. 48 min trying to deal with my disabled daughter’s affairs. Dreadful service

• 
  Ruchee Dudeja (@DudejaRuchee) reported 5 minutes ago

  @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

• 
  Mike Kivi Ph.D. (@mikekivi) reported 10 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  Jonathan Bromley (@bromleyj) reported 15 minutes ago

  @HSBC_UK Complaint is pointless. I'm just mystified. How can a customer do a large ECHAPS transfer if they can't get to a branch? How can you justify burning 2hrs of a customer's time to do it? Why did I have to wait 15min in branch to see an agent? So many questions, so few answers!

• 
  Tim C (@timralph30) reported 16 minutes ago

  @HSBC_UK where is my £75 compensation as promised by your agent “SAndeep Ganduu” on chat for such poor service

• 
  Joachim (@joachimnicolas) reported 18 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  UJ JAGS (@ujagga12) reported 19 minutes ago

  Industry standard is 15 days not more than 3 months and no update till date ..shoddy customer service , @HSBC_UK we were told your isa department doesn’t even exist and that’s why they can’t directly contact us to resolve the issue.hsbcuk bank full of lies @financialombuds

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 20 minutes ago

  @HSBC_UK Hi you gave me the the wrong information they could not help

• 
  Simon Heron (@siheron) reported 21 minutes ago

  @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

• 
  Jill Richards (@JillSR) reported 21 minutes ago

  @HSBC_UK no disability awareness from this bank. Third party access in place for my disabled daughter’s account & a painful 50 min telephone call with dreadful service this morning.