HSBC status: access issues and outage reports

Problems in the last 24 hours in Worthing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Steve Joice (@stevesays66) reported 1 minute ago from Worthing, England

  @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

• 
  Caroline (@ruledbydog) reported 5 minutes ago from Worthing, England

  @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

• 
  Talking Point (@TalkingPointUK) reported 31 minutes ago from Brighton and Hove, England

  @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Superficialsupermum (@superficialmum) reported 1 minute ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

• 
  Hal Dewhurst (@HGMDewhurst) reported 2 minutes ago

  @HSBC_UK Hi withdrew money at Bolton Branch this am. Was given too much money - spent 1 hour on the phone no one can help or connect me to branch to tell them!!

• 
  Ruchee Dudeja (@DudejaRuchee) reported 3 minutes ago

  @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls

• 
  Richard Archer (@RArcherDeltra) reported 4 minutes ago

  @HSBC_UK why are your servers continuously down on your Hsbc app?

• 
  Melanie Owen (@MelanieOwen66) reported 9 minutes ago

  @HSBC_UK having real problems logging onto app on my new phone.

• 
  Gary C (@HamstringTownFC) reported 10 minutes ago

  @HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option

• 
  Gooner🇺🇦 (@goonerlgh) reported 13 minutes ago

  @HSBC_UK Thank you for your reply. I've emailed a copy of the Closure request and the details you requested to that email address. HSBC telephone banking will not give me access to anyone because it doesn't recognise my account / Date of Birth 😠. Is there a tel number I can call???

• 
  Joe Langley (@langlineer) reported 14 minutes ago

  @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

• 
  Amanda Jill Hunt (@TheBunkerHunt) reported 15 minutes ago

  @HSBC_UK How is that I’ve been trying to report a business banking fraud but none of your staff seem able to help me? I’ve spent an hour trying so far and have had enough of being passed from dept to dept and of being left holding on while listening to ghastly ‘music’.

• 
  Daisy Dog (@DaisyDo13132689) reported 24 minutes ago

  @HSBC_UK hi, how do I get to speak to an actual person please, I have been trying but keep getting asked account numbers and password by a computer voice….I just need to speak to a human being, please help