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HSBC

HSBC down? Current status and problems in Worthing, West Sussex, England

Problems detected

Users are reporting problems related to: mobile app, login and website.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Worthing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at HSBC

HSBC is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • TalkingPointUK
    Talking Point (@TalkingPointUK) reported from Brighton and Hove, England

    @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

  • ruledbydog
    Caroline (@ruledbydog) reported from Worthing, England

    @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

  • stevesays66
    Steve Joice (@stevesays66) reported from Worthing, England

    @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Areyonga
    Penny Millarman (@Areyonga) reported

    @HSBC_UK Another problem. Today I paid $25 US to a bogus charity on my PayPal account tied to my HSBC account in UK. I cannot cancel with PayPal so I tried my HSBC account but it is useless. I need a messaging service. OK

  • b22grill
    B22 Grill (@b22grill) reported

    @HSBC_UK spent 20hours plus on hold waiting for my issues to get sorted but nobody cares at hsbc

  • SerenityTutor
    Serenity Education and Tutoring (@SerenityTutor) reported

    @HSBC_UK what is the point is telling me to private message you if you don’t bother to respond. All I want to do is transfer my money in my current account to another account. But your online banking system doesn’t work. When are you going to fix it??

  • SebDobson
    Sebastian Dobson (insert Northumbrian flag emoji) (@SebDobson) reported

    @HSBC_UK This is getting exasperating: 72+ hours on and still no fix. There are only so many times each day I can repeat the cycle of downloading the app-installing the app-watching it crash multiple times-deleting the app-restarting my iPhone-downloading the app etc. Please sort this out

  • laurenmathurin1
    Lauren M for Marvellous! 😊 (@laurenmathurin1) reported

    @HSBC_UK honestly your customer service is appalling. I am trying to make a payment to my credit card and it’s impossible on the app! I have now been on the phone for over 20 mins while your advisor has put me on hold 3 times to only go and come back to ask the same security Q’s!

  • b22grill
    B22 Grill (@b22grill) reported

    @HSBC_UK shocking service

  • jph_92
    James Hamill (@jph_92) reported

    @HSBC_UK Opened a new account 3 weeks ago and still can't access my Online Banking. I need a security code. Not received in post, can't give on phone, local branch closed... it's 2021. I NEED to access my Online Banking this weekend, send me an email, a text, anything...

  • philipfowler
    Philip Fowler (@philipfowler) reported

    @alexab_writes @HSBC_UK The new rate you are getting is still good. Ours are all going down to pretty much zero %.

  • Felicity_MJ
    FelicityMJ (@Felicity_MJ) reported

    @HSBC_UK Hello, I have tried but was on hold for a long time and telephone communication is not easy for me. Are there no online/chat options available at all that don't require the app to access?

  • Wils__31
    Will (@Wils__31) reported

    @HSBC_UK is officially the worst bank. Shocking customer service #complaintinbound