HSBC status: access issues and outage reports

Problems in the last 24 hours in Worthing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Steve Joice (@stevesays66) reported 10 minutes ago from Worthing, England

  @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

• 
  Talking Point (@TalkingPointUK) reported 36 minutes ago from Brighton and Hove, England

  @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

• 
  Caroline (@ruledbydog) reported 58 minutes ago from Worthing, England

  @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracy B (@TracyB56458659) reported 5 minutes ago

  @HSBC_UK error message trying to get global account before I travelled, now loads of fees. Still won’t let me sign up. Why advertise it, when application won’t work?!

• 
  Zooby (@MZH23) reported 9 minutes ago

  @AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.

• 
  mackson wakama (@WakamaMackson) reported 11 minutes ago

  @HSBC_UK Hi, is your mobile app down? I keep getting a message "sorry, something went wrong. Please try again later."

• 
  James Hankins (@jamesinitium) reported 12 minutes ago

  @HSBC_UK my mum is bed bound at home with a broken back. She doesnt have online banking and failed a security check with phone banking. She cannot now access her savings for personal care. The only way you say she can get get her money is in branch. Please tell me how?

• 
  Helen Stubbs (@hpstubbs) reported 15 minutes ago

  Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

• 
  lolGriffin (@SwiftMythik) reported 23 minutes ago

  @HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good

• 
  Simon Heron (@siheron) reported 25 minutes ago

  @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

• 
  Simon 'Robertsey' Roberts (@simonro11487527) reported 30 minutes ago

  @HSBC_UK thanks for cancelling parts of my ‘Orchard’ account …..after we agreed (via the call centre) you wouldn’t …..I now await the outcome of my complaint (that’ll take over a week to answer…unreal!!) Very disappointed 30Y plus customer!! 🤬

• 
  Lee Redfern (@ScrewballMoon50) reported 32 minutes ago

  @HSBC_UK Hi, has HSBC ever considered doing a priority replacement service for debit cards? I don't even know if mine was ordered when they said it was. Annoying can't go or do anything without it.

• 
  Mike Hawkins🇪🇺🇬🇧 🇺🇦 (@mikecllr65) reported 33 minutes ago from Whitehaven, England

  @HSBC_UK trying to transfer money from one account to another despite assurances that it’s been done this will be now be my 4 call to your call centre to try and get it done truly shocking service 🤬🤬 simply not a good experience