Is HSBC down in Worthing, West Sussex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Worthing, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Steve Joice
(@stevesays66) reported
from
Worthing, England
@HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...
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Caroline
(@ruledbydog) reported
from
Worthing, England
@ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.
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Talking Point
(@TalkingPointUK) reported
from
Brighton and Hove, England
@HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Bentley
(@JustinDB1974) reported
@HSBC_UK trying to arrange an appt to set up an Executor acct for my late mum,advised do it online,no spots but told to call,waiting for 30 mins to be told by an o/seas callcentre to go to a branch on spec(Bourne now closed,nearest 30mins away)on a 1st come1st served basis,awful
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Megan
(@megansb123) reported
@HSBC_UK any idea what the problem is when sending money to a new payee at the moment - been trying all evening and it keeps saying unable to verify due to a technical issue. Tried on app and via online banking...
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Mandy Turka Bansal
(@MandyTB08) reported
@HSBC_UK well done on your ongoing exceptional poor customer service. Have been on the phone to your team for over 2 hours and have been passed between 3 teams who don’t have a clue how to help me. This is getting beyond a joke. You must think it’s ok to treat customers like this
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★彡 Charles Martel 732 彡★
(@charlesmartelfr) reported
@HSBC_UK opened an account 2 days ago, called your customer service, waited 36 minutes to be hung up on!! Appalling service. I'll close this new account.
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Nicolas Gilbert
(@Nicolas03225270) reported
@HSBC_UK is it possible to somebody from the customer service; 3 hours that Im waiting. Horrible service.
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SC TKS
(@SC_TKS) reported
@HSBC_UK where is my text for setting up the App - says it was sent, right number is displayed - no text and been 10 minutes. What a joke and incompetent service
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Colin Hardinge
(@cahardinge) reported
@HSBC_UK This week my card was fraudulently used for £2k in 4 transactions. Since I’ve spent over 4 hrs listening to your sickly musac and 2 hrs going to the branch. Not been able to speak to the fraud team! What a shower! 4 hrs!!! Customer service is dreadful!
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Claire J Taylor
(@FoodieClaire) reported
@HSBC_UK hello HSBC, I spent 90 mins on hold and speaking to your team last week regarding credit card application. Colleague told me I should receive response via text message last Thursday but still no response. Service I've had has been diabolical & I'm not customer yet 1/2
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vikas tripurneni💙
(@drvikaz) reported
@HSBC_UK recvd a letter notice of arrears exactly same as was 4-5 mo bk when I’m not in any arrears.. promised then that were comp generated and was apologised.. now bk to square 1...on the phone now for 1 Hour.. being transferred from dept to dept..! Pathetic service
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Melania Sciscio
(@La__Mela) reported
@MandyTB08 @HSBC_UK To be honest I’m thinking the same! We can’t waste time and money (to call them) WAITING HOURS for their issues!! Anyway: happy for you , able to resolve it 👏🏻