HSBC

Is HSBC down in Worthing, West Sussex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Worthing, West Sussex, England 03/05/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (19%)

    Login (19%)

  3. Website (14%)

    Website (14%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • ruledbydog Caroline (@ruledbydog) reported from Worthing, England

    @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

  • stevesays66 Steve Joice (@stevesays66) reported from Worthing, England

    @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

  • TalkingPointUK Talking Point (@TalkingPointUK) reported from Brighton and Hove, England

    @HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • duncanshrubsole Duncan Shrubsole (@duncanshrubsole) reported

    Gosh @HSBC_UK your phone "helpline" is truely appalling. I've been on hold now for 2hrs & counting in the last 24 hours. You've cut me off twice & having got thru to an actual person you've just put me on hold again... Still I've only been a customer for 25+yrs. Why bother caring

  • alpinestudies Alice's Study Account (@alpinestudies) reported

    @HSBC_UK I know, I already have a new one which was sent in the post. I can't log in because my old key died and calling to sort it out is a nightmare.

  • Minaljaiswal Minal Jaiswal (@Minaljaiswal) reported

    @HSBC_UK I have been trying to speak to.your customer services since last evening and have been put on hold for 30 -40 mins for long time for 4-5 times. No luck. Also no indication of how long it will take to speak to them. Is your line not working?

  • artbyruth_nj Artbyruth_nj (@artbyruth_nj) reported

    @HSBC_UK You never offer support when people want to speak to an agent! l have been waiting days upon days to speak to someone so they can help solve my issue, please stop lying to us about 24/7 support😫😫

  • Amy35540328 Amy (@Amy35540328) reported

    @HSBC_UK waiting over an hour to speak to agent and I am an advance customer. Service has really declined. Bank card also need we arrived.

  • artbyruth_nj Artbyruth_nj (@artbyruth_nj) reported

    @HSBC_UK how does a customer get through to an agent😩 worst service ever! l have been waiting days upon days to speak to an agent regarding my issue and still no answer!

  • frankiesgallery FR Gallery (@frankiesgallery) reported

    3rd time I have used 3 different account to make a payment that has needed returning to my account. Well done Barclays and starling for returning the money within 24 hours. @HSBC_UK however we are 3 days in and you’re still choosing to hold my money. Regular problems with HSBC.

  • TheWordWell Nikki de Villiers (@TheWordWell) reported

    @HSBC_UK Hi, from nowhere I’m being asked to re-register for a digital key to use the mobile app I’ve been using for years. Getting into such a pickle. Just need to access my back acc. Please help!!

  • rpher Rodney Pettipher (@rpher) reported

    @HSBC_UK How do I restore a forgotten pin for a credit card? Your phone line is permanently busy, and the online banking site says to use the "chat" button which I have never found. Does this chat button exist? Thanks

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).