HSBC down? Current status and problems in Worthing, West Sussex, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (27%)
• Website (9%)
• Transactions (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Caroline (@ruledbydog) reported 31 minutes ago from Worthing, England

  @ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.

• 
  Steve Joice (@stevesays66) reported 45 minutes ago from Worthing, England

  @HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Smith (@SarahSm06637354) reported 4 minutes ago

  @HSBC_UK Yes, after an hour(!!!!) on hold I finally got through to get my redemption figures to leave HSBC once and for all. Your processes are awful, and despite me trying to feed this back for the last 4 years, nothing has changed. So bad, you were forced to compensate me with £600!

• 
  Peter Ronnenbergh (@Peterronn) reported 8 minutes ago

  @HSBC_UK Cannot believe you are effectively crippling my business through your organisation's ineptitude! I thought you were supposed to be supporting small businesses - not ruining them through your lack of "customer service". Called many times and getting nowhere ....

• 
  NA #StillWearingAMask #BrexitChaos #JohnsonMustGo (@NadiaA2015) reported 8 minutes ago

  Why does @HSBC_UK have such an awful internet banking system? Going round and round in circles trying to work out how to activate a new secure key and there is NO information to help. The virtual assistant is rubbish. Why can't you make this easier???

• 
  Sam (@wardlfc) reported 8 minutes ago

  @HSBC_UK you've invested trillions into fossil fuels. I will be leaving your service unless you change your act. It's not acceptable in 2021.

• 
  Katherine Jevons (@MissKC2204) reported 10 minutes ago

  @HSBC_UK switched phones last night:if I knew how hard it was going to be to use the APP on it I wouldn’t have bothered. I’m locked out despite entering the correct number; having to create a new login; currently on hold and struggling with my patience as I’ve been hung up on!

• 
  Jyo (@jdhote) reported 14 minutes ago

  @HSBC_UK when things don’t go right at HSBC Customer service on hold for 2hours 45min (was a very furious and frustrated business customer )there comes a superstar employee thank you to Jonathan Arter of East Ham London Branch for sorting out everything well done 👏🏻

• 
  Nick Curtis (@nickcurtis) reported 18 minutes ago

  @HSBC_UK Am locked out of mobile/online banking, stuck in endless loop - phone messages refer me to website and vice versa. Can't unlock reloaded app as it requires secure code that I can only get through the app. Problems making payments on biz acct, chat not responding. Advise

• 
  Alison Davies (@aadavies) reported 20 minutes ago

  @HSBC_UK Sorry to be another complaint about waiting times to speak to an advisor....Perhaps if the first operative hadn't spent 35mins trying to reset & give access to the WRONG account, I wouldn't have been cut off when your offices shut 30 mins later.

• 
  Simon Slater-Thomas (@SSlaterThomas) reported 21 minutes ago

  Hello @HSBC_UK #HSBC I am unable to use my Business Banking - need to activate card reader. On hold several hours no answer - is your contact centre off line? No reply to DM - please contact me. Very poor service

• 
  Ryan Bevington (@RyanBevington) reported 25 minutes ago

  @HSBC_UK Emailed 29/10/21 11:49 no response. On hold for another hour and still waiting. Terrible service yet again. Can’t wait for DeFi