HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Talking Point (@TalkingPointUK) reported from Brighton and Hove, England@HSBC_UK the business banking app isn’t opening on phone. How can we access? Have tried removing and reinstalling…..thank you.
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Steve Joice (@stevesays66) reported from Worthing, England@HSBC_UK are there any known service problems with credit cards. My card has been declined twice over the weekend and was fine last week...
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Caroline (@ruledbydog) reported from Worthing, England@ScoutLouise3 @HSBC_UK Same here. After fruitlessly clicking on links which don't work on their ridiculous app, desktop site says I have to WRITE TO THEM to get the info I need. I do online banking FFS so I don't have to write to anyone! Well played, @HSBC_UK for losing a 20 year-long customer.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Bromley (@bromleyj) reported@HSBC_UK Complaint is pointless. I'm just mystified. How can a customer do a large ECHAPS transfer if they can't get to a branch? How can you justify burning 2hrs of a customer's time to do it? Why did I have to wait 15min in branch to see an agent? So many questions, so few answers!
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Anthony Skorczewski (@antskor) reported@HSBC_UK absolute joke to speak to customer service. Money has been taken from my account and for me to get the money back I need to agree with you to share my personal information with the people who have taken it. So much for looking after customers
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John Warren 🇺🇦 (@Sionilo) reported@HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡
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Michelle Aldous (@MichelleAldous6) reported@HSBC_UK nearly 3 wks since my sons loan application- numerous phone calls - spent nearly 7 hours on hold trying to follow up - took 4 calls to get to the real issue - then more calls after that - 4 days post the agreement still no loan papers for him to sign . Appalling
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Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported@HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?
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Distrbution Alpha (@Dist_Alpha) reported@HSBC_UK 2hrs of phones calls, 1 of which waiting to speak to someone. 20 mins of online chat. And still, no one is able to explain why my business debit card is blocked or has unblocked it. Why should anyone have a business account with you with such shoddy service?
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Keving 🇬🇧🏴 (@kevinjg) reported@HSBC_UK Is it deemed acceptable for a cashier to be tinkering on their mobile phone whilst waiting for a customer to serve?
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EA (@Trifecta55) reported@HSBC_UK Hello, it says I cannot delete a saved payee yet last payment to them was last Sunday is this not more than five working days pls help
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Sarah Jones (@jonesy_sa) reported@pjn151 @HSBC @HSBC_UK I’ve had a community account with Lloyds before so hoping they can help.
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vineet (@vineettrivedi) reported@HSBC_UK I have been with HSBC for 18 years and 13 in mortgage never had any problems till I have to encounter the bunch of these incompetent advisors kindly restore face to face appointments current system is not working