HSBC status: access issues and outage reports

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worcestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

• 
  Manuel (@da51lva) reported 21 minutes ago from Bromsberrow, England

  @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

• 
  Manuel (@da51lva) reported 36 minutes ago from Bromsberrow, England

  @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 52 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MorganMF9867) reported 5 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  Kyle (@kyle213187) reported 6 minutes ago

  @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account

• 
  trauma doc (@docborderless) reported 10 minutes ago

  @HSBC_UK Problem is still on, no ingo grom Managers no one seems to care. Ive eent you a dm

• 
  Tim Huckle (@timhuckle) reported 11 minutes ago

  @kyle213187 @HSBC_UK Also. Seems to be a glitch.

• 
  Vishal Dutta (@Vishaldutta) reported 14 minutes ago

  @HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 16 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Andrew Hill (@AndrewRHill7) reported 19 minutes ago

  @HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.

• 
  Andrew Hill (@AndrewRHill7) reported 21 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  David Corner (@Dave_Corner) reported 22 minutes ago

  @HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!

• 
  Marion Blacker (@Marionblacker1) reported 23 minutes ago

  @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives