HSBC

Is HSBC down in Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worcestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Worcestershire, England 10/26/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (11%)

    Login (11%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • thisisChristof Christof Niklaus (@thisisChristof) reported

    @sazcass @HSBC_UK Had similar problems with Nationwide over the years. Worst case, I had to ask my interpreter to pretend to be me as just couldn’t be arsed to go to the bank. Went smoothly on the phone & they didn’t notice interpreter was female which is shocking really 😳

  • itspog Patrick O'Gorman (@itspog) reported

    @HSBC_UK Do you actually read the posts? Don't point me to a password reset point me to actual information on the status of the app and the ongoing, many days now problems for android devices, I guess all the hsbc bigwigs are on apple

  • TerpVRS Terp VRS (@TerpVRS) reported

    @sazcass @HSBC_UK Interpreted a call, spelling out last name saying, 'This is the interpreter, not sure how to say it". He said "You have to say it for verification". Few secs. of "I don't know" & "you have to", so I phonetically butchered it. The customer was allowed to finish their business.

  • PeteSQ Peter Wilson (@PeteSQ) reported

    @HSBC_UK After the recent update to your mobile banking app it now just crashes. Unable to do online banking. Please fix ASAP. Samsung S20.

  • Shelle02 Michelle Hedley 💙 (@Shelle02) reported

    @sazcass @HSBC_UK @firstdirect and a staff member then rang First Direct to go through the security with me there. Was a real pain but everything I have done since has been conducted via chat and messages with no issues whatsoever 👍

  • PeteSQ Peter Wilson (@PeteSQ) reported

    @HSBC_UK I can't reset my password because the app crashes as soon as I run it. So I can't get in to web banking either because no pass code. I am locked out of all online banking because of this issue.

  • itspog Patrick O'Gorman (@itspog) reported

    @HSBC_UK No you need to put clear guidance in the public domain to help all your customers, maybe that way you will reduce pressure on your call centres and chat services and reduce the disgraceful wait times your customers currently face.

  • rijan44 Rizwan Malik (@rijan44) reported

    @HSBC_UK when do you plan on fixing your Mobile personal and business apps? They have been crashing for the last 2 days cutting off access to accounts

  • JayNI944 JayNI (@JayNI944) reported

    @HSBC_UK you ******* **** bank. Closing my bank account for, you don't listen or do your job correctly. Now I'm losing out on being paid and are going to be back logged on paying my bills. ******* **** bank, giving no notice or information about what happened with my account

  • Julianvictoria0 Julian Victoria (@Julianvictoria0) reported

    Now they are telling they are going to close the branch soon so if they don’t pick before 5pm I have to come back tomorrow ?!?@HSBC @HSBC_UK ????? WTF!??