Is HSBC down in Bromsberrow, Gloucestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bromsberrow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromsberrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (47%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (7%)
Community Discussion
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HSBC Issues Reports Near Bromsberrow, England
Latest outage, problems and issue reports in Bromsberrow and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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✨ Taylor ✨
(@The_JT) reported
@WhatTheTrans @HSBC_UK I swear this isn't a thing. I used to work at customer service for a bank, as well as plenty of other places where we needed to verify who we were speaking to, and this was never a requirement at any of them.
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Emma Guthrie
(@guthriej1975) reported
@HSBC_UK I cannot tell you how frustrated I am with your non working app. Online banking is no longer accessible without the app and trying to make the simplest payment using your phone banking is a nightmare. It's completely unacceptable to treat your customers in this way
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jenny king
(@jenrat25) reported
@HSBC_UK can someone help me get access to mobile app please. I'm going round in circles. I can't live chat because I can't log on to app because I need to activate digital secure key with code but can't activate it cause I can't log on 😖
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Andy
(@AJS_84) reported
@HSBC_UK Any updates? This is terrible service, I can't access my account for well over a week. Will have to swap providers if this continues
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Emma Guthrie
(@guthriej1975) reported
@HSBC_UK Chris - thanks for your reply but I don't see how the customer escalation team can help aside from resolving the known problem with the app. I see communications suggesting its fixed but I can assure you this is not the case. The lack of proper communication on this is very bad.
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DrHelenECollins
(@DrHelenECollin1) reported
@HSBC_UK I just tried logging on to internet banking and my physical secure device has ran out of battery. I am currently in USA. What can I do to access my bank account?
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Exeter Cruises
(@ExeterCruises) reported
@HSBC_UK now nearly 2 weeks without access to my online banking. Are you going to resolve this issue with users of Apple's IOS 12.5? When???
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Ben
(@1867ben) reported
@HSBC_UK @krzysztofprokop Of course you can! That’s the point of a beta - to fix the problems.
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Tracy Kingdon
(@tracykingdon) reported
2 weeks since the hsbc app stopped loading. Still no fix and still no access to my account. @HSBC_UK get it sorted. This is not acceptable!!
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Anna Caterina Florio
(@AnnaCFlorio) reported
@HSBC_UK you block a payment to my insurance when there are plenty of funds on my account. I call you TWICE and still can get no reason why&no fix Now I’m risking to lose my insurance and mess my credit score for YOUR missed payment.Ridiculous! Fix it now!!!