HSBC status: access issues and outage reports

Problems in the last 24 hours in Witney, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Witney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Witney, England

The most recent HSBC outage reports came from the following cities: Witney.

City	Problem Type	Report Time
Witney	Mobile App	1 month ago
Oxford	Mobile App	1 year ago
Witney	Mobile App	2 years ago
Witney	Mobile App	2 years ago
Witney	Mobile App	2 years ago
Abingdon	Transactions	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Witney, England

Latest outage, problems and issue reports in Witney and nearby locations:

• 
  Nicki Watson, Cotswold Colleague Virtual Assistant (@N1ckiWatson) reported 10 minutes ago from Bledington, England

  @HSBC_UK still waiting 20 hours later for agent on you mobile chat to respond, calls not answered after 20 minutes of waiting, Terrible customer support service

• 
  Ady Suter (@AdySuter) reported 14 minutes ago from Witney, England

  @HSBC_UK Thanks, however the mobile chat and phone line support were both frustratingly slow to respond and neither were able to help. Your customers need responsive methods of getting the help they need, including being able to talk to an actual human and in a reasonable timescale.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 6 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  Matt (@mattyblinkster) reported 6 minutes ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 9 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  Nigredo🇸🇬 (@NeroSiegfried) reported 15 minutes ago

  Been trying to call your customer care line but none of them are going through @HSBC_UK

• 
  Mohit (@MohitxDunedain) reported 19 minutes ago

  @HSBC_UK I need some help with my account. Is there an email address I can reach out to or shall I DM you?

• 
  Grenville Mills (@GrenvilleMills) reported 23 minutes ago

  @HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 24 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  Matt Bunnell (@mattbun) reported 25 minutes ago

  Hi @HSBC_UK How do I find out the list of HSBC Premier Credit Card airline & hotel transfer partners (and the transfer rates) before applying for a credit card? Strange that this info is not on your website given that this is a major part of the reason to choose the card.

• 
  Kamal Chawla (@kamalchawla) reported 28 minutes ago

  @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

• 
  Ann-Marie Nicholson (@a_mnicholson) reported 28 minutes ago

  @HSBC_UK your systems are awful…I’m trying to find an email address as I’m not up to speaking to you guys and I can’t even get your Tell Us About Your Needs form to work - it’s all too much right now