Is HSBC down in Witney, Oxfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Witney, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Witney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
Community Discussion
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HSBC Issues Reports Near Witney, England
Latest outage, problems and issue reports in Witney and nearby locations:
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Nicki Watson, Cotswold Colleague Virtual Assistant (@N1ckiWatson) reported from Bledington, England
@HSBC_UK still waiting 20 hours later for agent on you mobile chat to respond, calls not answered after 20 minutes of waiting, Terrible customer support service
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Ady Suter (@AdySuter) reported from Witney, England
@HSBC_UK Thanks, however the mobile chat and phone line support were both frustratingly slow to respond and neither were able to help. Your customers need responsive methods of getting the help they need, including being able to talk to an actual human and in a reasonable timescale.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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EllEW (@ell_e1) reported
@HSBC_UK Hi, Covid has been around for 19 + months. Why has an international bank like yours not found a way to make banking work for people? Al of my interactions with your company so far has been extremely disappointing. Very poor customer experience.
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Kirsty (@kirstym33) reported
@S_Cassley @HSBC_UK I had the same problem. Sent money to my brother yesterday evening and he still hasn't received it. Online chat with HSBC just asked me to wait till 9am and they will give me an update then.
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DanishDan (@MrDanishDan) reported
@HSBC_UK I have just had my overdraft changed without reason and without telephone banking giving an proper explanation. I am a HSBC premier customer. Not brilliant service.
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TheHumester (@jasonhume) reported
@S_Cassley @HSBC_UK I've had exactly the same issue. Transfered money from HSBC to monzo account, it's left HSBC but is yet to arrive. Reading twitter it's obviously a problem even though the social media team at HSBC deny it
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Joe (@JoeDESOU) reported
@HSBC_UK Is there a problem with your app today? I've been trying all day to log on but the app just crashes as soon as it is launched. I have an iPhone 6 on iOS 12.5.4. The app was recently updated - is there a fault associated with the update to the app?
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Josh (@FallenSieg) reported
@HSBC_UK I need to close my help to buy ISA. When I came home I rang the telephone banking service but apparently that has been locked out and the only way to reset is to go into a branch. All rather annoying when you live 30 mins via train away from the nearest branch.
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Ste (@mufcstemanc) reported
@HSBC_UK Managed to speak to someone after 1 hour 40 mins!! apparently your system only allows for so many transactions per limited time period without telling the customer that (just says “error”) so someone had to manually override it for me.
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diane simmons (@diane2609651) reported
@HSBC_UK Is the system broken again it eont allow me to transfer any money put.
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a dumb baby (@us_1001) reported
@S_Cassley @HSBC_UK Just had the same issue about an hour ago. Transferred money to another account and it hasn't come through.
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Supernovaa30 (@Supernovaa30) reported
Hi @HSBC_UK. Transferred money using the app last night and it's showing as left my account. Recepient has yet to receive it. Looks like lots of people on twitter having the same issue. Can you please help?