HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 1 outage signal in the last 24 hours around Witney, including 1 direct report.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received Jul 15, 2:10 PM GMT+1.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Witney, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Witney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Witney, England
The most recent HSBC outage reports came from the following cities: Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Witney
|
Mobile App | 6 hours ago |
|
Oxford
|
Mobile App | 1 year ago |
|
Witney
|
Mobile App | 2 years ago |
|
Witney
|
Mobile App | 2 years ago |
|
Witney
|
Mobile App | 2 years ago |
|
Abingdon
|
Transactions | 2 years ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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HSBC Issues Reports Near Witney, England
Latest outage, problems and issue reports in Witney and nearby locations:
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Nicki Watson, Cotswold Colleague Virtual Assistant (@N1ckiWatson) reported from Bledington, England@HSBC_UK still waiting 20 hours later for agent on you mobile chat to respond, calls not answered after 20 minutes of waiting, Terrible customer support service
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Ady Suter (@AdySuter) reported from Witney, England@HSBC_UK Thanks, however the mobile chat and phone line support were both frustratingly slow to respond and neither were able to help. Your customers need responsive methods of getting the help they need, including being able to talk to an actual human and in a reasonable timescale.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hill (@AndrewRHill7) reported@HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?
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Awenaio (@awenaio) reported@HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.
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Bernardine Kennedy (Maxwell) (@BerniKennedy) reported@HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.
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Sir FAFO (@TheDevilsDev) reported@HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.
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Lauren 🦋 (@LaurenRose94_) reported@HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?
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Helen Todd (@HelenTodd3) reported@jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay
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Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported@HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.
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Shiv Raghav (@ShivRaghav_0369) reported@HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.
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Hello Newman (@goodbyenorman) reported@HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.
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Stuart Fox (@stuartfoxmusic) reported@HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.