HSBC status: access issues and outage reports

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Tewkesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

• 
  Manuel (@da51lva) reported 54 seconds ago from Bromsberrow, England

  @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

• 
  Andy Downing (@DowningAndy) reported 18 minutes ago from Dymock, England

  @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

• 
  Andy Downing (@DowningAndy) reported 20 minutes ago from Dymock, England

  @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

• 
  Andy Downing (@DowningAndy) reported 22 minutes ago from Dymock, England

  @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

• 
  Andy Downing (@DowningAndy) reported 38 minutes ago from Dymock, England

  @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

• 
  Manuel (@da51lva) reported 42 minutes ago from Bromsberrow, England

  @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@jaysta1979) reported 7 minutes ago

  @msparkled @HSBC_UK @HSBC_UK agreed. Absolutely useless. A terrible product. With all their profits you'd think they would make a better effort at the app especially the cheque feature. More than once I've had to go to a post office as the app failed and the branches are closed.

• 
  prem sai charan (@premsaicharan) reported 8 minutes ago

  @HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC

• 
  John Banks (@John_Banks12) reported 11 minutes ago

  @HSBC_UK Since no one responds on the hsbc account and Hsbc Australia don't seem to have one, I wondered if you (who I'm also a customer with, could help?

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 12 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  Shirley (@SJacks61) reported 13 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 14 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  H-D (@HDGauvin) reported 15 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 16 minutes ago

  @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

• 
  Charlie Goldsmith (@CharlieGLusaka) reported 16 minutes ago

  @HSBC_UK I sent money from my account with you to my son’s @Revolut bank account yesterday and today (details matched fully); but he has not, it turns out received either, creating problems and stress. Please could you explain where you have put my money, and why I wasn’t told?

• 
  White Apathy (@fundcruncher) reported 18 minutes ago

  @HSBC_UK Please fix your android app - this is not helpful: Chat with us Something went wrong Sorry, there was a problem on our end (Code: 1007)