HSBC status: access issues and outage reports

Problems in the last 24 hours in Swindon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

• 
  Adam Sloman (@Adam_Sloman) reported 35 minutes ago from Cirencester, England

  @HSBC_UK Hi, I need some help with a commercial card account I've repeatedly closed but you keep sending me a statement saying I owe £32 for the card (I got rid of the card having never used it in 2015)

• 
  SParker (@HebbyGold) reported 35 minutes ago from Swindon, England

  @HSBC_UK @damawa42 Same problem for me too. Have sent a dm.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Superficialsupermum (@superficialmum) reported 1 minute ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

• 
  John Warren 🇺🇦 (@Sionilo) reported 7 minutes ago

  What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

• 
  Joachim (@joachimnicolas) reported 8 minutes ago

  Atrocious UX on the @HSBC_UK app. When you log on, you need to enter your DOB. The date widget has 3 spinners, for D/M/Y. BUT! It's set to disallow dates in the future, with each spinner restricted. So, today, 9/4/26, it's impossible to start entering a date like 31/12/80. 🧵1/n

• 
  Christine Mcgeorge (@ChristineM5051) reported 9 minutes ago

  @HSBC_UK Help. Please clarify the terms of an on line bonus savings account

• 
  Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported 13 minutes ago

  @HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.

• 
  Salah ElBaba (@SalahElBaba) reported 15 minutes ago

  @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.

• 
  Sarah Jones (@jonesy_sa) reported 18 minutes ago

  @pjn151 @HSBC @HSBC_UK I’ve had a community account with Lloyds before so hoping they can help.

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 18 minutes ago

  @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

• 
  Keven (@keven0262) reported 23 minutes ago

  @UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 25 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.