HSBC

Is HSBC down in Cirencester, Gloucestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Cirencester, Gloucestershire, England 05/15/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (16%)

    Website (16%)

  4. Login (8%)

    Login (8%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Cirencester, Gloucestershire, England

The most recent HSBC outage reports came from the following cities: Gloucester.

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City Problem Type Report Time
United KingdomGloucester Transactions
United KingdomSwindon Transactions
United KingdomStroud Mobile App
United KingdomSwindon Mobile App
United KingdomSwindon Login
United KingdomSwindon Mobile App

Community Discussion

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HSBC Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

  • HebbyGold SParker (@HebbyGold) reported from Swindon, England

    @HSBC_UK @damawa42 Same problem for me too. Have sent a dm.

  • Adam_Sloman Adam Sloman (@Adam_Sloman) reported from Cirencester, England

    @HSBC_UK Hi, I need some help with a commercial card account I've repeatedly closed but you keep sending me a statement saying I owe £32 for the card (I got rid of the card having never used it in 2015)

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire_Coe66 Claire Coe (@Claire_Coe66) reported

    @HSBC_UK spent an hour and a half on the phone to one of your agents and she then put the phone down on me. Half of my issue was sorted so can someone call me back please?

  • MearnsAlistair Alistair Mearns (@MearnsAlistair) reported

    @HSBC_UK Thanks it’s an old iPhone so 12.5.5 is the latest version. The workaround works but it’s not a good one of old iPhones ! We are now in a terrible design loop as it’s asking for a digital secure key that can only be created via the mobile app!!

  • jasperkitten Wendy (@jasperkitten) reported

    @HSBC_UK I'm not sure there's much you can do other than employ more customer service agents. Luckily, despite a more than 40 minute wait, Andy was super helpful. I feel bad for your people who must get so much flak from frustrated customers - I hope you appreciate and reward them well.

  • IndependentlyXX 🦖 Current status - supporting Marion Millar (@IndependentlyXX) reported

    @HSBC_UK No option on website to activate secure key, just standard log in page. Been on hold to speak to someone for over 26mins and counting. Why is this so badly set up and communicated?

  • Bensiboy Ben Jones (@Bensiboy) reported

    @HSBC_UK your update has now locked me out my own account. Any help would be greatly appreciated. Thanks for the heads up on this…. Very dissatisfied.

  • ldcvia LDC Via (@ldcvia) reported

    @HSBC_UK Hi. Quick suggestion: when issuing new security devices to customers, why not de-activate the old ones automatically? Having to wait in a call queue twice-over to sort this out doesn’t help anyone 😞

  • jallen1947 🇬🇧 John 🇬🇧 Freedom 🇬🇧 Independence (@jallen1947) reported

    @pcardno @MartinSLewis @HSBC_UK Yes I Found this an issue, I did notice a Decimal Point at the Bottom left, Which Worked, there could have been a Warning..

  • Bensiboy Ben Jones (@Bensiboy) reported

    @HSBC_UK you have updated your app, now I am unable to login using my password…any chance I can speak to somebody??

  • SteveFo93693852 Steve Forster (@SteveFo93693852) reported

    @HSBC_UK trying to resolve internet banking issue; been waiting 90 minutes for some one to answer. WTF is going on here

  • SDemporium Suzy (@SDemporium) reported

    Guess I’ll be spending another 20 mnutes waiting for HSBC to answer my call after being hung up on before! Fantastic service! @HSBC_UK