HSBC

Is HSBC down in Swansea, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Swansea, Wales 01/14/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Swansea, Wales

The most recent HSBC outage reports came from the following cities: Swansea.

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City Problem Type Report Time
United KingdomSwansea Website
United KingdomSwansea Mobile App
United KingdomSwansea Website
United KingdomSwansea Mobile App
United KingdomSwansea Transactions
United KingdomSwansea Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • suejames24 Susan James (@suejames24) reported from Pontlliw, Wales

    @HSBC_UK @HSBC from an ex employee Manager your Premier Customer Services is atrocious,on hold for over 40 minutes & still no response #wherehascustomerservicegonethesedays

  • agogodanza Rhiannon (a real Welsh which) (@agogodanza) reported from Dunvant, Wales

    @HSBC_UK as a customer, you said you'd help out during these times of need. That statement is a lie.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • duffy1972 Stuart Duff (@duffy1972) reported

    Anybody else having issues accessing the @HSBC_UK app?

  • non_league_nige Nige (@non_league_nige) reported

    @JRCSport @HSBC_UK They normally arrive working these days.

  • InterestingJobs Christopher Spiers (@InterestingJobs) reported

    @HSBC_UK This is bonkers, I have a business banking issue that needs addressing asap and you've sent me a complaints form with a reply in 15 to 30 days...what is the point?

  • johndwmcfarlan John Mcfarlan (@johndwmcfarlan) reported

    @hardeep3kaur @HSBC_UK I am three months into asking for a call from our branch for similar request for help. Absolutely useless and worthless complaints procedure. Complain once then go to ombudsman

  • OutInAllWeather Kristina Read (@OutInAllWeather) reported

    @HSBC_UK It's all sorted now as I set up a separate savings account instead, but feel that branch staff should be better trained to help in such emotional circumstances. Talking to someone over the phone is not always what you need at that time.

  • DyZ37455291 DyZ (@DyZ37455291) reported

    @HSBC_UK I expect to receive money not send them. I made 6 phone calls today try to solve this simple problem. But your agents are unfortunately not professional enough. I was put on hold for 1h30min for a reconnect to another agent. I just wish I can solve this problem ASAP

  • kkasimiira Kasimiira Kontio (@kkasimiira) reported

    @Chrischappie @HSBC_UK I’m also having this same exact problem today. I can transfer money between accounts but can’t use Apple pay or make online purchases for some reason even though there’s money on the account?

  • LMB5062 LMB506 (@LMB5062) reported

    @HSBC_UK This is so helpful… can’t find where to make a complaint… every link takes you to login and sends you round in loops. I AM CURRENTLY ON HOLD FOR OVER TWO hours and and furious!

  • Amyrebevca shoulder sagging bag of disappointment (@Amyrebevca) reported

    @HSBC_UK my app has stopped verifying my fingerprint and as a result I've been locked out of all online banking. I don't know my digital security key and I've tried to reset using the app, but I can't as im Locked out. When I call I need a telephone secure key? Idk it. Pls help

  • kumargaurav05 kumar gaurav (@kumargaurav05) reported

    @HSBC what kind of service I can expect if you make mistakes in name while replying to customer. Ofcourse a bad quality service and banking. @HSBC_UK @HSBC_UAE