HSBC

Is HSBC down in Swansea, Wales?

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The latest reports from users having issues in Swansea come from postal codes SA1.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Swansea, Wales 12/03/2025 15:10

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Swansea, Wales

The most recent HSBC outage reports came from the following cities: Swansea.

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City Problem Type Report Time
United KingdomSwansea Website
United KingdomSwansea Mobile App
United KingdomSwansea Website
United KingdomSwansea Mobile App
United KingdomSwansea Transactions
United KingdomSwansea Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • agogodanza Rhiannon (a real Welsh which) (@agogodanza) reported from Dunvant, Wales

    @HSBC_UK as a customer, you said you'd help out during these times of need. That statement is a lie.

  • suejames24 Susan James (@suejames24) reported from Pontlliw, Wales

    @HSBC_UK @HSBC from an ex employee Manager your Premier Customer Services is atrocious,on hold for over 40 minutes & still no response #wherehascustomerservicegonethesedays

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MrBlue15902139 Mr.Blue (@MrBlue15902139) reported

    @HSBC_UK Hello, I'm having an issue with my 'Spending insights settings'. Everytime I click on it (on mobile app), it keeps saying 'Something went wrong. We're sorry, we're unable to load your preference. Please try again later'. This is preventing me from using the monthly budget feature

  • CaptainPC292 Phil (@CaptainPC292) reported

    @TJCSHOPPING . YOU ARE STILL SHOWING YOUR IGNORANT RESPONSE ! IF YOU CHOOSE NOT TO ADDRESS THE PROBLEM I WILL CONTACT MY BANK @HSBC_UK for CHARGEBACK FOR THE £4K of goods NOT SENT !

  • ben_foss Ben Foss (@ben_foss) reported

    @tg_tips @HSBC_UK Just go elsewhere mate- there are loads of better banks. If they are happy to let a customer leave with potentially a life time ahead account ahead of them… they couldn’t care less.

  • subbysmith Andy Smith (@subbysmith) reported

    @HSBC_UK Hi, this was an issue with NatWest. I was just checking whether or not your app would allow me to do it, as I'm looking to switch accounts.

  • tg_tips Tom G (@tg_tips) reported

    And so, here we are, 10 days on from the above tweets and despite the promise of someone, anyone, actually picking this up. Stone cold silence. @HSBC_UK customer services are you all on holiday or don’t actually exist?

  • KrikMusic Krik (@KrikMusic) reported

    @HSBC_UK how do I set up a direct debit to pay off some of you're credit card? Been trying for months and it's impossible? Awful customer service.

  • radkaKucerova3 radka Kucerova (@radkaKucerova3) reported

    @HSBC_UK hi same problem as last Sunday,no balance available after bills, can't update my personal details, can't view my statement, can't manage my direct debits? What is going on?

  • Iangarty Ian Garty 🌻🇺🇦 (@Iangarty) reported

    @HSBC_UK is there an issue with your banking app? I keep getting logged out as soon as I log on?

  • vickipulman78 Victoria Pulman (@vickipulman78) reported

    @HSBC_UK I appreciate the reply, but I have no confidence you or your colleagues will actually do anything to help.

  • OldSheffield Aidan Stones (@OldSheffield) reported

    Fed up with my own company tonight so walked up to the Phoenix for a pint. Went down so well I thought I may stay for another. @HSBC_UK deemed this suspicious activity. Back in the house. If it wasn't bad enough being the only person on my own , I can't even have a quiet drink