Is HSBC down in Pontlliw, City and County of Swansea, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontlliw, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pontlliw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (14%)
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Login (14%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near Pontlliw, Wales
Latest outage, problems and issue reports in Pontlliw and nearby locations:
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Rhiannon (a real Welsh which)
(@agogodanza) reported
from
Dunvant, Wales
@HSBC_UK as a customer, you said you'd help out during these times of need. That statement is a lie.
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Susan James
(@suejames24) reported
from
Pontlliw, Wales
@HSBC_UK @HSBC from an ex employee Manager your Premier Customer Services is atrocious,on hold for over 40 minutes & still no response #wherehascustomerservicegonethesedays
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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The Chumpasaurus
(@TheGrumpasaurus) reported
@HSBC_UK You don't understand. I don't want to have the Secure Key on my daily phone because if I lose it, I lose access to my bank account. The Secure Key stays at home on an older device. I needed the Fast Balance on the app but you've removed that feature. Why?
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Matt Price - #StayHomeSaveLives
(@MattPrice30) reported
@HSBC_UK - is there any reason why your bank app is not working? 10 times in the last 24 hours I've tried to open it on my Samsung phone and it keeps crashing before I've even had a chance to log in. What's going on?
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK So, you can't get help in a branch or on the telephone to add an account to an exsiting customers account, unless you speak to a 'specialist' and when you finally do they need to send you documents... that fail to arrive... genius #useless
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Mark Ashford
(@mark_ashy) reported
@HSBC_UK Was beginning to lose the will to live with getting my new account activated for the app following several phone calls where no one seemed able to help but have just finished on the phone with Gail (Yorkshire accent), she has got this resolved. Pass on my thanks to her
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IAMSHENLONDON
(@shernadebenn) reported
@HSBC_UK is there an issue? I have had all my calls disconnected today.
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JOHN PRITCHARD
(@monkeybob111) reported
@Lonefox98 @HSBC_UK Yeh I can't open mine. It just keeps crashing like a lot of other people who commented on Google play store. Needs a new update to fix it.
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK Oh and btw nobody has bothered to reply to my complaint via the email address you sent.... such amazing customer service
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Ten4
(@Ten4_) reported
@HSBC_UK Poor upgrade to mobile app; impossible to generate security code, easy peasy on old app. By pressing CANCEL on opening to enable you to log in to desktop banking😒On my app pressing CANCEL on pop up doesn't work; it just disappears, & you're left with original screen.
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Colin Burns
(@DrColinBurns) reported
@HSBC_UK for my business account I have phoned you for > 3 hours and no reply. I DM you and you asked me to email you and no reply. I have now been trying to talk to you for 5 days. What do I have to do … this service is very poor
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Tanya Manuel-Warner 💙
(@TanyaMW71) reported
@HSBC_UK thanks for updating your mobile app. I can't access it since update and am locked out All this equals unhappy customer. Now I have to call and get it all reset. Thanks for hassle.