Is HSBC down in Sunderland, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (13%)
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Transactions (11%)
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Website (11%)
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Transfer (6%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Paul G
(@NorthTynesidePT) reported
from
Whitley Bay, England
@HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Allen Harris
(@BanTheFox4761) reported
@be_braver @dabitch @HSBC_UK "You can't fix stupid "
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Tom Hallam
(@thomashallam) reported
@Clairearthurton @HSBC_UK same problem over here. no tel banking pin sent out in the post in nearly 2 weeks? account now locked.. calling them now but on hold for 20 minutes already
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Irene Heald 💙
(@UK121144) reported
@HSBC_UK is there a problem with your banking app? Logged in this morning and the screen turned into blank white.
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Roger Cullingham 🇬🇧
(@thamesweb) reported
@PickupTrades @HSBC_UK I use an iPhone 6 too. The suggestion that I need to switch off ‘low power’ mode helps a little although NO OTHER app needs to be coddled in this way. I only had to make four attempts to login successfully this morning so app still flakey even though followed all HSBC guidance.
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John McBride
(@j_e_mcb) reported
@HSBC_UK trying to download transaction history, but seems the CSV downloads are limited to 100 transactions, which didn't used to be the case. Can you please fix it. Cheers thxalot.
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joanne thomas 💙
(@italianjo) reported
@HSBC_UK Having a nightmare getting help with an activation code for a new physical secure key! Got one in my email but didn't realise it would expire. How do I please get a new one? I've tried your online Help, doesn't address this, & Live Chat said they couldn't help either!
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Scott H⭕️DL
(@ScottHODL) reported
@HSBC_UK hi - where do I get my telephone banking security number as a new creditcard holder? So I can get access to online banking
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Mayank Jhanwar
(@Mayank_Jhanwar) reported
@HSBC_UK Very disappointed with service. Not sure how to reach you. It is more than a month that I applied for new account. I'm a HSBC account holder for more than 15 years in other Geography. Visited Ealing branch and they said they can't accelerate as online team working.
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D
(@LifeOfDania) reported
Your iPhone app keeps crashing 😩could you please update and fix it please? Can’t do my banking @HSBC_UK @HSBC
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Andy Pickup
(@PickupTrades) reported
@HSBC_UK when you gonna stop your app from crashing at log in?