Is HSBC down in Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Durham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Durham, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newton Aycliffe |
Mobile App | |
| Consett |
Mobile App | |
| Sunderland |
Login | |
| Seaham |
Mobile App | |
| Sunderland |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Dave Rees
(@johndavidrees) reported
from
Shincliffe, England
@HSBC_UK Thanks for that, turns out it was my mobile and I got through no problem
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sylvia Grahn
(@s_grahn) reported
@HSBC_UK @HughMcJames how is someone supposed to call you when you don't have a telephone banking security number???? DMs are not read apparently. Customer Service is an absolute disgrace.
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dengal66
(@dengal2) reported
@HSBC_UK still cant use mobile app, deleted and reinstalled, no change...what is going on as the issues are clearly not resolved
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Keepcalm
(@NoworneverC) reported
@HSBC_UK My mortgage application has been finally issued last week, but I was told by brokers and solicitors that there needs a 5 working day notice for funds release. Is that possible to shorten the notice period due to we have to complete and move asap? Thanks
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paulahan
(@paulahan12) reported
@HSBC_UK When is your app going to be fixed for iOS 12? - Can't log on to the app - Can't log on to browser based online banking because the app generates the verification code - Can't chat to anyone because you need to log in to access - Call wait times exceeding 20 minutes
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-`, Rachel ‘, -
(@itsrachelouise) reported
@HSBC_UK I’ve been trying to access my online banking app and it crashes and closes every time I open it?? Can you please work to resolve the issues with your app as I can’t access my account.
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Hazel Cunning
(@CunningHazel) reported
@HSBC_UK 2/4 Your customer services are the worst I’ve ever had the misfortune to use. I’ve given all security questions. They are useless. I will be complaining to your CEO & Chairman.
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Seán Seosamh Robertson 🇪🇺🇮🇪🏴
(@SeanLXIV) reported
Email from @HSBC_UK reducing, yet again, their interest rates on savings. There is absolutely no incentive to save now. 30 years a customer but now looking elsewhere. Next to zero interest. Zero customer loyalty
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Sylvia Grahn
(@s_grahn) reported
@HSBC_UK trying to contact you for days now because online banking is still not working, just whirling wheel, DMs are not read, chat bot can't help. I need a person to talk to. What else can I do??? I'm abroad so no chance to go to a branch.
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FelicityMJ
(@Felicity_MJ) reported
@HSBC_UK @HSBC how can I transfer money and make payments when both the app and website is completely inaccessible?
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Jamie Jackson
(@JamieJacksonati) reported
When I read this Metro story I phoned the paper and told them this story. They ran a whole page story on me. I didn’t get any money for it. Just my revenge on the bank being *****. Metro was (in 2005) the biggest read free paper in Europe. **** you @HSBC_UK we all got hands.