HSBC

Is HSBC down in Durham, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Durham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Durham, England 04/28/2025 18:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (15%)

    Login (15%)

  3. Website (15%)

    Website (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • matthewsammons1 Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

  • emstoth EMMA🐈‍⬛STOTHARD (@emstoth) reported from Durham, England

    @HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • shimmerheather Heather Miller (@shimmerheather) reported

    @HSBC_UK Clearly I can’t tell you the app version as I can’t open the app 😬 this is not an individual problem. It is country wide. I’m on a iPhone XR.

  • FarhadD Farhad Divecha (@FarhadD) reported

    @steve3dawson @HSBC_UK That's awful 😮 I bet they'll try and blame response times on the pandemic

  • ClareWi11665062 Clare (@ClareWi11665062) reported

    @TheMoominmama Well done @hsbc @HSBC_UK my disabled brother finds it near on impossible to access his own money from his local branch cos he doesn’t have a passport /driving licence cos -you know - he’s disabled. Would it be easier for him to do this if he just wore a “pronoun badge”???

  • VJ_Thomas_ Victoria Thomas (@VJ_Thomas_) reported

    @JoMurph61436123 @HSBC_UK Same here. Had to delete the app, Now can’t login to my account

  • alexandratroyna Alex Watson 💙 (@alexandratroyna) reported

    @HSBC_UK mobile app not working with iOS 15.1 - can you tell me when a fix will be available?

  • wjbarlow Will Barlow (@wjbarlow) reported

    @HSBC_UK Already have thanks. Your team decided to pass me through to a team that doesn’t exist on a weekend and your call routing still decided to take the call but just say you were very busy. Awful.

  • AdamT2409 Adam Thorpe (@AdamT2409) reported

    @HSBC_UK is there any news on the HSBC banking app working on Android 12/Google Pixel 6? Unable to open my app for 5 days now.

  • squidgames89 SquidGame89 (@squidgames89) reported

    @HSBC_UK @aleksiniemela This isn't an iPhone issue it's an HSBC issue - your app isn't compatible with the new iOS

  • Massive_Nappa Insert witticism here (@Massive_Nappa) reported

    @HSBC_UK @EthnicityInvest Your app isn’t working in iPhone ios15.1. How can I access my account urgently? I can’t generate a security code for PC banking either.

  • angie_miley20 Angie Miley (@angie_miley20) reported

    @HSBC_UK Still no access to my app and no update as yet. Will you waive any charges incurred @HSBC_UK ?