Is HSBC down in Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Durham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Durham, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newton Aycliffe |
Mobile App | |
| Consett |
Mobile App | |
| Sunderland |
Login | |
| Seaham |
Mobile App | |
| Sunderland |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ramesh Srinivasan
(@rameshsr302) reported
@HSBC_UK worst service for a premier account too…… service sucks
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Elaine Muir
(@Laneycakes) reported
@HSBC_UK do you have anyone answering your calls? Tweets? I sent a DM no response…now trying to call and on hold for 20+ minutes…not very good customer service!
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Priest55
(@Priest551) reported
How to @HSBC_UK apologise for their online banking not working a few times a week? Offering £200 for opening a new account, whilst existing customers get nothing.....
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Matthew 🏴
(@Matthew_Leyshon) reported
@HSBC_UK Your telephone service is woefully inadequate. Kept on hold for hours and the speak to agents who cant do anything but keep me on hold. And say a team is working on it. 6 months later I'd fire the team as they cant do anything it seems
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Jen McGarry
(@LunaBlue000) reported
@HSBC_UK I'm another HSBC customer (30+ years) who has been, wrongly, prohibited from opening an Online Savers Account due to "not being a resident tax payer". I am British and have been a tax paying teacher for over 27 years. Another who has never worked abroad.
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Suzanne
(@Suzanne_MYAH) reported
@HSBC_UK It wasn't just accessing my online bank, I was unable to even use my bank card to pay in the shops after it went down!
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Wendy Atkin
(@Wend_Atkin) reported
@HSBC_UK Came into branch on 25.10.22 to open savings account for my daughter. Was told details would follow in post but still haven’t had anything. Can anyone help.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@HSBC_UK I tried tedious through this format and you simply can’t help me. I’m STILL waiting for a response from the business team 🥺
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ed francis
(@pompeyhedge) reported
@HSBC_UK Hi, I think they've sussed it now. Thanks. I imagine you might get a few other people reporting this issue though.
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clara
(@claral72) reported
.@HSBC_UK my husband also requested new card same day. His arrived 1 working day later. Your chatbot told me they can't be responsible for royal mail. I will be moving banks once card turns up. You also need more staff on your helplines.