HSBC

Is HSBC down in Consett, County Durham, England?

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The latest reports from users having issues in Consett come from postal codes DH8.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Consett, County Durham, England 02/07/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Consett, County Durham, England

The most recent HSBC outage reports came from the following cities: Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomConsett Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Mobile App
United KingdomHexham Mobile App
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

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HSBC Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

  • emstoth EMMA🐈‍⬛STOTHARD (@emstoth) reported from Durham, England

    @HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.

  • matthewsammons1 Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • BaghdadCocaCola James (@BaghdadCocaCola) reported from Sunderland Bridge, England

    @HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • abdulla_hasan Абдулла Хасан Иванов (@abdulla_hasan) reported

    @HSBC_UK @GodOfGrandeur same problem here HSBC UK Business Banking app version 1.22.0 doesnt even open on Pixel 6 Pro, android 12

  • BeccyVoice21 Rebecca Earnshaw (@BeccyVoice21) reported

    It is hard to put into words how soul- destroyingly frustrating it is to be a @HSBC_UK Business Banking customer - it is some kind of unique torture where nothing is possible, no one can help and at every turn a new barrier emerges to stop you actually doing business.

  • Nicci_PT Nicci PHT 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nicci_PT) reported

    Why are @HSBC_UK phone lines always soooo busy… are people actually answering the phone? Because ive honestly wasted hours of my life. I even went into brach to try and sort this issue but they said i have to call 😭😭😭

  • FK4039 FK (@FK4039) reported

    @HSBC_UK I’ve been on hold that long i will need to discuss next months mortgage payment not this one? Where are your customer services team and are you refunding the cost of being on hold for 45mins + and counting?

  • wyborn_karl Karl Wyborn (@wyborn_karl) reported

    @HSBC_UK Grrrr...just spent 35 minutes on hold to report that my account has been frozen by error...and still no answer!!!! The HSBC Business service has deteriorated significantly in the last few months. Disastrous!

  • AlexJive Alexander Kenneth Martin Douglas (@AlexJive) reported

    @HSBC_UK instead of spending millions advertising how you are the world’s local bank, how about hiring some staff and improving your customer services and actually BEING a local bank? twice on hold for over 30 mins and not spoke to anyone. #falseadvertising #tradedescriptions

  • mattbespoke Matthew (@mattbespoke) reported

    @HSBC_UK having problems making payments with business credit card and constantly on hold on phone

  • itsalaskabitch teddy (@itsalaskabitch) reported

    @HSBC_UK can I change notes to coin at a digital service branch?

  • FCMichelTelo_SP FC Michel Teló SP (@FCMichelTelo_SP) reported

    @rnlow @HSBC_UK Same thing happened to me few weeks back someone on here recommend @legittoolz he help me recover my locked account In 30mins. His an expert

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.