HSBC

Is HSBC down in Consett, County Durham, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Consett, County Durham, England 02/13/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • emstoth EMMA🐈‍⬛STOTHARD (@emstoth) reported from Durham, England

    @HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • StevJacks Steve Jackson (@StevJacks) reported from Hexham, England

    Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.

  • BaghdadCocaCola James (@BaghdadCocaCola) reported from Sunderland Bridge, England

    @HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?

  • matthewsammons1 Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • eastaquarian Eastaquarian (@eastaquarian) reported

    @HSBC_UK That's fine HSBC. I've been a customer of yours for years. I'm already looking into alternative accounts. You'll hear from me soon, no doubt about that. Bye!

  • iainpdooley Iain Dooley (@iainpdooley) reported

    @Philbuckle @HSBC_UK Indeed. My prefered HSBC branch shut its counter service but still hasn't increased the number of self service machines to meet demand. And that one machine doesn't always work... I use Post Offices for basic banking activities now - longer opening hours too!

  • TootHillMedley Lois Addy (@TootHillMedley) reported

    @HSBC_UK What's really vital in a workplace is customers, to provide income and profits. I'm convinced it's possible to be both inclusive and equality based without bias and without alienating the customer base. no?

  • TeamD_D_E_ DRJK (@TeamD_D_E_) reported

    @HSBC_UK hello. I had my account opened I think on the 23rd June but am still@waiting for my 6-10 digit number to be able to use online banking. I’ve had my card and PIN but can’t view my account yet. Can you help?

  • Homestraightnow Livenotbylies (@Homestraightnow) reported

    @witchymacwoman @HSBC_UK @HalifaxBank Tbh nor do they. They have closed down virtually every branch, l pay cheques at the PO now as no local branches anymore. This is all about internal HR issues.

  • nathanwright74 nathan wright (@nathanwright74) reported

    @HSBC_UK how can I book an appointment to open an account? I walked into a branch and was@told@the couldn’t help and I needed to book online. I’ve searched your website but no joy

  • Twiterrrerrer Sir Dr Hulk Bsc Msc Kfc & Bar 🇺🇦🇺🇦🇬🇧🇬🇧 (@Twiterrrerrer) reported

    @DonnaDlm71 @HSBC_UK I'm blind (have I ever mentioned it lol) I now have to get 2 buses just to get to the bank & hope there's a staff member willing to help me as they're all fingerless machine based branches!

  • TheCipherTruth The Cipher (@TheCipherTruth) reported

    @HSBC_UK That’s the end of cheap access to my deposits. If you want to lecture me on a dangerous ideology, then go fund yourselves on the inter-bank market instead.

  • heyheyde Liza 💚🤍💜 (@heyheyde) reported

    @HSBC_UK That would be fine if trans ideology didn’t support abuse of children.

  • prh304 Phil (@prh304) reported

    @HSBC_UK A: I really couldn’t give a toss about the pronouns that your staff prefer. B: I do give a toss about quality of service. When B: is dire don’t lecture me about A: Focus on ******* B: