Is HSBC down in Consett, County Durham, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Consett, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (60%)
-
Login (18%)
-
Website (16%)
-
Transactions (4%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
-
Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
-
Steve Jackson
(@StevJacks) reported
from
Hexham, England
Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.
-
𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
-
Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
-
EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
-
Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
-
millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
-
James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
The Avatar
(@AvatarNino_) reported
@HSBC_UK make mobile banking so lonnnnggggg! I just want access to my money ffs!
-
Ricardo Ramos
(@RicHk808) reported
@HSBC_UK @SylviaR66233305 What a joke, its been over a month and you guys can't fix it, Im going to switch to another bank on monday, this is outrageous
-
aka James Bond
(@FeelitWorking) reported
@HSBC @HSBC_UK Any problems reported with your cash machines today? I'm hearing from a number of people they are asking for money and nothing is coming out! Staff in Liverpool telling customers to use machines outside the bank or get a receipt from them...
-
joanne thomas 💙
(@italianjo) reported
@HSBC_UK Having a nightmare getting help with an activation code for a new physical secure key! Got one in my email but didn't realise it would expire. How do I please get a new one? I've tried your online Help, doesn't address this, & Live Chat said they couldn't help either!
-
John Pym
(@john_pym) reported
@HSBC_UK trying to get through to the fraud line. Waiting over an hour with a vulnerable adult to get there account sorted out.....gave up disgraceful service
-
Irene Heald 💙
(@UK121144) reported
@HSBC_UK is there a problem with your banking app? Logged in this morning and the screen turned into blank white.
-
Harlando2
(@harlando2) reported
@HSBC_UK "We are experiencing higher than average calls" I think you've been playing that message for that last 5 years now. I just want to unlock my online banking account. Poor service.
-
AP Rhondda
(@ae_parry) reported
@HSBC_UK 15 days ago you told me you are fixing my issue ASAP. I asked how long is ASAP? You never got back. I know now it is more than 15 days. You really need to expand your troubleshooting team by 1000s
-
Martin Woodward
(@TheSingerMartin) reported
@HSBC_UK I was disgusted to have contacted @HSBC_UK to report card fraud only to be transferred to a staff member working from home who gave my personal details to someone else in the room.
-
Jamie Nelson
(@JamieNelson7) reported
@HSBC_UK I’ve been on hold to your business help line for hours. What’s going on ? You keep saying my call is important but I’m becoming a little doubtful about that