HSBC

Is HSBC down in Consett, County Durham, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Consett, County Durham, England 01/28/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (18%)

    Website (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Consett, County Durham, England

The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Login
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Login
United KingdomConsett Mobile App

Community Discussion

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HSBC Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • emstoth EMMA🐈‍⬛STOTHARD (@emstoth) reported from Durham, England

    @HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

  • BaghdadCocaCola James (@BaghdadCocaCola) reported from Sunderland Bridge, England

    @HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?

  • matthewsammons1 Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HedwigOwlett Hedwig Owlett (@HedwigOwlett) reported

    @MrsLesleyKemp @HSBC_UK Your customer loyalty NEVER meant a thing. In their eyes, you're not even human. You're just a cash cow. Like we all.

  • avtsuk CAPTAIN_B53 (@avtsuk) reported

    @HSBC_UK does anyone actually give a dam or shall I take my 200k savings and go find a bank who appreciates customers. Being nice gets the customer no where! Staff just take advantage and hide in the shadows. DO YOUR JOB AND DEAL WITH MY THEFT !!!!!

  • PaulBarlow8 Paul (@PaulBarlow8) reported

    These new cards are disgusting **** off @HSBC_UK

  • bbbalazs007 Balazs Borcsok (@bbbalazs007) reported

    @HSBC_UK your Kinetic account is such a great idea it is a real shame that the app doesn’t deliver Tried for days to open an account , always technical issue at different stage of application, no support available been hours on the phone # notgoodenoughHSBC

  • DrLeonBlack Leon Black (@DrLeonBlack) reported

    It's a good job @HSBC_UK asked me to complete my customer satisfaction survey after the first time I called and not the fourth.

  • Bask882 Bask88 (@Bask882) reported

    @HSBC_UK I visited HSBC at Finsbury Park and saw Aneesa, who was very friendly and went above and beyond to help. It was past the closing hour and she stayed late to assist. I would give 20/10 to her. #hsbcuk #finsburyparkbranch

  • MrsLesleyKemp Lesley Kemp 🇬🇧🇩🇪🇺🇸🇮🇪 (@MrsLesleyKemp) reported

    So #HSBC @HSBC_UK has refused to help us out by consolidating our debt with a loan. I guess they prefer to continue to get the extortionate interest on the #HSBC credit cards we have with them and keep us crippled financially!!! 🤬

  • HelsAnnaGreta Helen Symmons (@HelsAnnaGreta) reported

    @Lucy_Loo81 @HSBC_UK I’m not sure what happened with banking but it has just gone down hill from about 1992. It’s like they have forgotten why they are there

  • pete_70 Pete (@pete_70) reported

    @HSBC_UK @MerkyBooks Hi worlds worst bank, is there anyone in customer service that has any common sense that I can speak to on a weekend or after 5.30 weekdays? You numpties screwed the account opening up due to a dodgy system issue so I cancelled as it did not go through then a week later done it

  • sjmiddleton11 endagavgangen (@sjmiddleton11) reported

    @HSBC_UK is your app down ??? It won’t let me log in!