Is HSBC down in Consett, County Durham, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Consett, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (18%)
-
Login (18%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Consett, County Durham, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
-
Sandeep Singh
(@SS32980020) reported
from
Newcastle upon Tyne, England
@HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.
-
Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
-
Steve Jackson
(@StevJacks) reported
from
Hexham, England
Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.
-
𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
-
James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
-
Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
-
EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
-
millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
-
Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Louise Pattison
(@GoodGriefLouise) reported
@HSBC_UK Hi My phone app is still crashing. Can you let me know how to resolve this issue please. I have seen from earlier tweets that this is an ongoing problem. When will you have the solution?
-
Brum X
(@x_brum) reported
@BirminghamPride @HSBC_UK Looking good, shame the demolition company couldn't of removed the last of that rubble and then they could of spread out a bit across the whole site ? But yes can't wait for Saturday 🌈🌈🌈
-
mpstuidos
(@MpmpStudios) reported
@SiddharthKShah @HSBC_UK Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
-
Chris
(@carmadchris) reported
@HSBC_UK @jenntaylor06 Guessing its never coming given we are a year on Looking to move credit card now, thats £30k a year from us going to move to an accepted medium. understand you can't support all platforms, but Garmin are huge,maybe a statement as to why HSBC have not engaged would be appropriate
-
Emily Young
(@emilylucyyoung) reported
@HSBC_UK hi I’m not sure weather to update my iOS after hearing all the issues is it worth updating to iOS 15 I do have the latest version of the app Whitch is supported not sure what to do
-
Michael Chandler
(@MyWords2021) reported
@HSBC_UK Peter Taylor Executive Complaints Manager | Customer Service | HSBC UK treated me so badly with promises he refused to keep so have repaid his un-professionalism by letting all know about him
-
Daniel Nixon
(@danbobnix) reported
@HSBC_UK trying to send money using online banking but keep getting an incorrect security code error when trying to submit payment, after following instructions to generate a code. Can anyone help?
-
Mike
(@Mike92945641) reported
@HSBC_UK hi there - I no longer have an account with you but am trying to trace the date of a particular transaction I made - what's the chances you could help me out with that?
-
Michael Chandler
(@MyWords2021) reported
@HSBC_UK No I will not reply privately. If the CEOs office along with Peter Taylor refuse to help what is so special that you can resolve?????????????????
-
Luke Merrett
(@LukeAMerrett) reported
@steve_stringer @HSBC_UK @StarlingBank Thank you Steve, definitely looking at alternatives. In my experience if the new customer experience is bad it's always downhill from there.