Is HSBC down in Consett, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Consett, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Consett, County Durham, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Login | |
| Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
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Steve Jackson
(@StevJacks) reported
from
Hexham, England
Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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wowsometime
(@wowsometime) reported
@HSBC_UK why UK HSBC bank hires only cheap staff from PHILIPPINES in PHILIPPINES to have access to UK data? staff that can not get simple English?
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DANNY FINLAY
(@DANNYFINLAY3) reported
@HSBC_UK All of a sudden my debit card is not working contactless/pin - but I can use Apple Pay on my phone. Is there an issue with debit cards atm?
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Barry
(@barrye928) reported
@HSBC_UK I've recently undergone a bad experience involving a scam. However, the staff at my branch have been immense. I'm now fully refunded with new card etc. They're support has been beyond what anyone could expect. HSBC is number one!
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Rachel Morgan-Williams
(@MotherOfGrom) reported
@HSBC_UK I’m having a nightmare since getting a new phone and now no access to online banking as can’t generate a code on new app. Need to speak to someone.
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@NigelCecil1 @HSBC_UK Its a joke Nigel. I spoke to the today and my problem hadn't been passed to the IT team in the correct way. Shabby treatment. Don't they know I'm a Chuckabutty!
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Joseph Garner
(@joecgarner) reported
@HSBC_UK Are you still having problems with your online banking? Still unable to access my business account this morning.
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Naomi
(@NaomiCambs) reported
@HSBC_UK Hi, thanks for your reply. It was working yesterday morning then stopped working suddenly.
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T Cell Stan Account
(@daveonhols2003) reported
Online payments failing with @HSBC_UK ... waiting 40 minutes for any help and nothing so far ...
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Naomi Langford-Wood
(@NaomiLWood) reported
@MarkWhi69169436 @efgbricklayer @HSBC_UK Might I suggest you write to Lord Turner? Only a week ago he said that fraud is ‘slow murder’ speaking specifically of banks.
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wowsometime
(@wowsometime) reported
@HSBC_UK yes, call paid PHILIPPINES based customer service, spent 120 minutes on the phone. The gov should be more interested in this bank!