HSBC

Is HSBC down in Consett, County Durham, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Consett, County Durham, England 01/15/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (13%)

    Login (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Website (11%)

    Website (11%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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HSBC Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • matthewsammons1 Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • Sam_Barnwell 𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • emstoth EMMA🐈‍⬛STOTHARD (@emstoth) reported from Durham, England

    @HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • TractorBoyCCFC Dave Morgan (@TractorBoyCCFC) reported

    @HSBC_UK Another one here with the same error. At least First Direct have acknowledged that there is a problem and pushed something out on twitter

  • badshoes7 Keith Allott (@badshoes7) reported

    @HSBC_UK is anyone not experiencing problems with their account? If so, can you pay for my takeaway?

  • Ususha15 Ususha (@Ususha15) reported

    Still not working. Changing banks tomorrow . Disgusting . No customer service @HSBC_UK @HSBC_US

  • Ratz81 Dan Wratten (@Ratz81) reported

    @HSBC_UK Card declined absolute embarrassed error API_103 and no comms from you appalling. Thousands are the same give us an explanation!!

  • nf6ssqwxgm Swefvhyu ghbgjnh (@nf6ssqwxgm) reported

    @GoumisJosh @HSBC_UK I haven’t tried my cards but both mobile and online banking are down, which is typical of @HSBC_UK

  • wundt_vil Sam Cowie (@wundt_vil) reported

    My bank is down and I can’t access any of my money @HSBC_UK card payments in person and online aren’t working and my accounts have disappeared from the app

  • GRIMESPIRIT Leader 𓁼 𓃵 𓄿 (@GRIMESPIRIT) reported

    Wtf @HSBC_UK @HSBC sort this

  • ManofKent72 Darryl 🚛🚜🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦🇳🇱 #KBF (@ManofKent72) reported

    Any danger @HSBC_UK of updating us, why your app and online service has been down for at least an hour

  • LifeAtTheLowEnd Life At The Low End (@LifeAtTheLowEnd) reported

    @HSBC_UK Internet banking down? Getting error code API_103

  • PinkSophs Sophie Newton (@PinkSophs) reported

    @HSBC_UK Very annoying that your website states there are no problems when over 5000 people have reported problems. I can’t access my accounts or use my cards! 😡