Is HSBC down in Consett, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Consett, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme Pickering
(@PickGS) reported
@chris_railway @HSBC_UK I'm pleased you got it resolved, Chris. Probably the best move. They seem to forget people still rely on cash. One of our accounts doesn't support online transfer so we have to do it the old-fashioned way, but such a faff that I think it's time to change and go somewhere else.
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Chris Hebbes
(@chebbes) reported
Impressed with @HSBC_UK chat/support bot driven system. Needed a tax certificate and the figures. Quickly (automatically) sorted out the request for certificate, arranged to have it sent automatically every year, then transferred me to a human to give me the figures.
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James Matons
(@jimmatons) reported
@HSBC_UK @hsbc this bank have a useless customer service. No one interested in trying to solve my issue
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK Please share your email id to make a complaint. I have reached your chat support, and it was a standard response to push away the issue. Hence, it makes sense to drop a detailed write-up of the issue.
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Russell Grant
(@THERussellGrant) reported
@HSBC_UK I’ve tried again and these immortal words “we’re currently experiencing a high volume of calls … blah blah 15 minutes wait time … “ I guess Sun sq Saturn has won. Thanks for your help. Abi, but all to no avail as I wanted to simply use my fingerprint … so here’s to HSBC 👆🏼
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Paul L Davies
(@projectrocky) reported
@HSBC_UK after 4 weeks battling to set up account for my 12 year old daughter still cannot log online; 2 wasted trips to branch over 2 hours on phone - what the hells going on? Someone please help!
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London Training
(@LondonTFE) reported
@HSBC_UK trying to log in, receiving error code GBB-LON-1266, any advice?
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Loucom
(@Loucomb) reported
@HSBC_UK @absolutehype or maybe we suggest you work on resolving the problem? You say that there may be a number of issues with ios 16 but so far the only one I have seen is with your app..
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Plastic free NW Leeds 💙🇺🇦
(@PFreeNWLeeds) reported
I’ve just discovered that @HSBC_UK are charging me £5/month for my charity account for this group 😱 not very charitable 😡 we barely have any funds and going down! So suggestions please for a free charity bank account so I can switch asap
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Heather McLellan
(@Heatherkm22) reported
RANT WARNING - Wholly dissatisfied with @HSBC_UK and @NatWest_Help business banking today. Impossible online systems to update, lacking clarity, agility & timeliness for small businesses. Not how I want to spend my weekends 🤬. I will be looking to move banks. Recommendations?