Is HSBC down in Consett, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Consett, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Consett, County Durham, England
The most recent HSBC outage reports came from the following cities: Newcastle upon Tyne and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Transactions | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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iNFODUDE.NET
(@infodudeDOTnet) reported
@Firebreather_Uk @HSBC_UK Same issues
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miriam jones
(@lotiddeud) reported
@HSBC_UK been a customer for 65 years with an unblemished record. Premier credit card cleared every month. Rang to arrange a temporary credit increase of £1000. 40 minutes later they still hadn't sorted it and informed me I would be on hold another possibly 40 minutes! Gave up !
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Jez
(@jez76uk) reported
@HSBC_UK your app was working and the recent update means that it’s now crashing when it opens. I have no access to any of my accounts now as a result - what is the timescales to fix?
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Mr Gee
(@ComedyGee) reported
@XnowhereXmanX #FFS!? Why the backward step!? It was working fine in the last version!? @HSBC_UK any update and explanation please!?
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Brian
(@gravelwalks) reported
@HSBC_UK The app was working again with v2.39.1 in iOS 15 beta 7 but crashes again with latest version, 2.39.3
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Adam (Coxy)
(@coxythelegend) reported
@HSBC_UK hello! I set up Apple Pay on my phone and got a letter saying about setting up online banking too, went to the link and was told I’d be sent a temporary password in the post but it’s not come… help?
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Heiko S.
(@schuffdy) reported
@Firebreather_Uk @HSBC_UK Same issue for everyone at the moment again. Customer service guys cannot help was talking too often with them on the phone. Need to go to a branch
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Stephen Naylor
(@stephennaylor) reported
@HSBC_UK Your app, updated today, is no longer working (version 2.39.3). Up until the update it was working great and not it just crashes immediately on opening. Given it’s used for a digital secure key, this is a major problem. Please can you escalate. Thank you.
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Heiko S.
(@schuffdy) reported
@g_mortlock @HSBC_UK Same problem for me and thousands of other people. Just change the bank 🏦
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AJM
(@spike_chumbley) reported
@HSBC_UK Hi, I’m using app on iOS12 on a device as no updates supported beyond this. I have re-installed app several times but it still does not work for me as won’t let me generate a code. Can you help me reset please?