Is HSBC down in Consett, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Consett, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Consett, County Durham, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Steve Jackson
(@StevJacks) reported
from
Hexham, England
Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sim Dhillon
(@moonchild_huh) reported
@HSBC_UK This is not acceptable!! It's like getting hold on customers money without consent !! And I have to deal with horrible customer service!! I can't control my own money?. What a joke !!!
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Saarah ahmed
(@SaarahMs) reported
Really disappointed in the service of sending an international transfer via @HSBC_UK - same amount was sent via @Barclays and the funds were available in the recipients account a few days later, its been a week and HSBC have still not completed the transaction!!!
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Peter Wharton
(@PeterVWharton) reported
@DrHoenderkamp @HSBC_UK What’s worse is healthcare supply companies (and other companies) no longer providing telephone numbers for the public only online admission forms stating they will reply in 1 working day but 3 weeks later still no reply @OmronHealthEU being one
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Daydreamer
(@Alright1973) reported
@DrHoenderkamp @HSBC_UK Go into a branch with a problem and they tell you do it online.
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Vats
(@Vats_1968) reported
@HSBC_IN pathetic service ..my inward remittance of expenses has been held up for the past 9 days. Will anyone respond? @HSBC @HSBC_UK
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sunny_days21🙏
(@SDays21) reported
@DrHoenderkamp @HSBC_UK Left phone on the side over 2 hours x 3,plus shorter ones,messages,Twitter messages,took over a week to speak to a person who then said they couldn’t help & put me back in a queue,which cut off after 30 mins ! @HSBC_UK are not a helpful productive bank at all.
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Sue Ashcroft
(@sue_ashcroft) reported
@HSBC_UK @WhichUK Awful service , been with the bank nearly 40 years! The one time I need to use fraud team and complaints depth, both very disappointing!
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Sue Ashcroft
(@sue_ashcroft) reported
@HSBC_UK very disappointed with the customer service I've experienced as a scam victim, communication awful and the complaints process not explained, very stressful experience! 😡😥
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Alex Pope
(@AlexPop53750233) reported
@sue_ashcroft @HSBC_UK @WhichUK Could agree more. Absolutely awful service. I’ve been with the bank roughly 35 years and after multiple frustrations will now be leaving the bank. Don’t know if any of the others will be better but they can’t get worse than HSBC!
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Nik Gupta
(@nikonlife) reported
@HSBC_UK Just so you know. I closed my 16 year old account with your bank this month. Your customer service found a whole new level of "low" in the industry. Well done.