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HSBC down? Current status and problems in Consett, County Durham, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Consett, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • StevJacks
    Steve Jackson (@StevJacks) reported from Hexham, England

    Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.

  • SS32980020
    Sandeep Singh (@SS32980020) reported from Newcastle upon Tyne, England

    @HSBC_UK trying to reach your customer care service since morning, no one is available to resolve my query.

  • emstoth
    EMMA🐈‍⬛STOTHARD (@emstoth) reported from Durham, England

    @HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.

  • matthewsammons1
    Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

  • Natalie_Emma92
    Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • millieshorttt
    millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • BaghdadCocaCola
    James (@BaghdadCocaCola) reported from Sunderland Bridge, England

    @HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?

  • Sam_Barnwell
    𝐒 𝐚 𝐦 (@Sam_Barnwell) reported from Newcastle upon Tyne, England

    @HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞

  • stevejacksonHN
    Steve Jackson (@stevejacksonHN) reported from Hexham, England

    Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ArprosNot
    Not Arpros (@ArprosNot) reported

    @HSBC_UK I keep getting an error message when trying to log onto the mobile banking app

  • LJRLwalton
    Lwalton (@LJRLwalton) reported

    @HSBC_UK Having trouble logging into the app and browser. Saying system error. When will this be resolved please?

  • BexyBraz
    becky (@BexyBraz) reported

    @itsmejereemy @HSBC_UK Same issue!

  • gemmylou1985
    gemma Galloway (@gemmylou1985) reported

    @HSBC_UK the banking app and online banking isn't working! Is anyone else having this problem?

  • HuntedTeamNick
    HuntedTeamNick #BrexitIsACoup #ProgressiveAlliance (@HuntedTeamNick) reported

    @HSBC_UK Hi HSBC, your Mobile App appears to be down ?

  • chantelventer
    Chantel (@chantelventer) reported

    @HSBC_UK the mobile app is down. No response to DMs. Your service status says all is working but it’s just an error message

  • grahamboydp
    Graham Paterson (@grahamboydp) reported

    @HSBC_UK both mobile app and laptop are unable to login to online banking

  • MinzNinz
    Ninz Minz (@MinzNinz) reported

    @HSBC_UK hi there, I have a GSA error when I try to log into personal internet banking. Is this a problem your end or is it me?

  • hardtogethits
    Jonnie Dance (@hardtogethits) reported

    @HSBC_UK your mobile app is not working. At all. 1. When are you going to fix it? 2. Is this really the only way let you know?

  • JennyPiccolo1
    Jenny Piccolo (@JennyPiccolo1) reported

    @HSBC_UK the app isn't working. Please update us with what is happening please!