Is HSBC down in Consett, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Consett, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (21%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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Steve Jackson
(@stevejacksonHN) reported
from
Hexham, England
Every day @HSBC_UK block my card because clearly I'm a fraudster. FFS please please answer your phones.
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Steve Jackson
(@StevJacks) reported
from
Hexham, England
Stood outside a closed @HSBC bank, on the phone to @HSBC_UK to fix out card issue, while simultaneously attempting to chat via @HSBC_UK app people and all don't have the required number of staff to provide any service at all.
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ten4
(@Ten4_) reported
@HSBC_UK Not working for me with the revised interface introduced this morning; neither "Log on with Bio" or "Log on with PIN" BUTTONS WORK; only one that works on front page is "Generate Security Code"😒👎😒👎
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Gemsy
(@GemmaWiper) reported
@HSBC_UK I can’t use my app and have been unable all day so I now can’t pay bills. You’ve sent me txts of going into my overdraft but I can’t sort this as can’t access my account ?! I don’t want to be charged for something which is not my fault!!
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Aashish Parida
(@ParidaAashish) reported
@HSBC_UK I am struggling from last 3 weeks to login into both mobile app and web browser and your support team have no clue what’s going on . You should work hard to resolve customer issues on top priority.
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carolyn glover
(@carolynglover12) reported
@HSBC_UK having problems with the app. Cannot access it
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Dmitriy Vorobyev
(@VorobyevDmitriy) reported
@HSBC_UK Neither mobile nor web banking works. Throwing system errors and system unavailable. Can't pay my bills!
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andrew williams
(@andyww1) reported
@HSBC_UK now blaming retailers if they don't have in place sufficient to tech for the new HSBC "security to safeguard us" to work. Protecting the bank first and why worry about customer inconvenience. #poorservice
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Dmitriy Vorobyev
(@VorobyevDmitriy) reported
@HSBC_UK @radoperivale Same thing here. System error on the web page and Service Unavailable on the app. Can't pay for anything!
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IRIS Press TV
(@irisbyirina) reported
@HSBC_UK I need support for Italy services. Where we can received in Italy the bank transfer? Thank you
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GROW BUSINESSES
(@landcruiserbfg) reported
@HSBC_UK We are hearing that many HSBC customers keep receiving emails that their accounts will be closed as they have not responded with Safeguard,why is this?as many have already responded and have proof of response too, is this a glitch or an insight that HSBC is closing down in UK?
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Radoperivale
(@radoperivale) reported
@HSBC_UK My app still not working 😤