HSBC

Is HSBC down in Sunderland Bridge, County Durham, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Sunderland Bridge, County Durham, England 04/28/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (15%)

    Login (15%)

  3. Website (15%)

    Website (15%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • emstoth EMMA🐈‍⬛STOTHARD (@emstoth) reported from Durham, England

    @HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.

  • matthewsammons1 Matthew Sammons (@matthewsammons1) reported from Durham, England

    @HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • whitesteven99 Steven White (@whitesteven99) reported

    @HSBC_UK my parents are abroad and having a NIGHTMARE trying to get hold of anyone. Worst service every😡

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK App not working 'Service unavailable'. Can't make payments etc! HSBC has closed so many branches. The least it can do is have an app that works.

  • SarahSn09578862 Sarah Snell (@SarahSn09578862) reported

    @HSBC_UK help Dahlia Beach flowers and give them their money back

  • Pravashdey Pravash Dey (@Pravashdey) reported

    We as a consortium migrating from #Web2 to #Web3 and pretty much working 17/18hrs a day figuring out & fix this **** but 🇬🇧 banks who have been there for last 50/60yrs, want to get into DLTs, can't even provide basic banking services. Pretty shame, isn't it? @HSBC_UK @Barclays

  • WilsonJthe2nd Jimwilson (@WilsonJthe2nd) reported

    @HSBC_UK how can I get through to someone for some help. I’ve been on hold for a total of 2 hours today and haven’t managed to speak to anyone yet.

  • GlastonburyMarc Marc (@GlastonburyMarc) reported

    @HSBC_UK I liked the look of the online bonus saver account but why is it not available as a joint account? I've successfully moved all my wife's savings into an account she can't access. She's not happy.

  • Whatkatiediddo Katie (@Whatkatiediddo) reported

    @HSBC_UK I've been a customer for 16 years and I'm not eligible for an online saving account. Any ideas why? Can someone help?

  • jerrypstephens Jungle Jerry Disco Show circa 1979.🇺🇦 (@jerrypstephens) reported

    HSBC. 45 minutes waiting for an answer. 5 minutes and problem sorted. Well done I think… @HSBC_UK

  • BangtanxEvans Typhaine⁷ (@BangtanxEvans) reported

    @HSBC_UK please can you help me... I cant have an access to my account and I dont know why

  • wayneo99 Gravel (@wayneo99) reported

    @HSBC_UK It’s ok I have solved the problem myself, just switched banks instead and received £200 for doing so, I should’ve done this years ago as I have always had problems with Hsbc, bye 👋🏻