Is HSBC down in Sunderland Bridge, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Reggae Lover ❤💛💚
(@Ragga_muffinn) reported
@HSBC_UK I don't have any other documents that are listed on the site. Can't speak a person that knows what they are doing. Everything is vague and unclear.Opening an account with hsbc uk is an exhausting and complicated process.
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Paul Davies
(@pauldavies76) reported
The first one I registered just gave me error message HK1 whenever I tried to log in. I called and they said to wait 7 days for it to work. I waited 7 days and it still didn't work. @HSBC_UK
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Talent Scout ND&BPD🧠2x Covid & Cancer Survivor💉
(@thetalentguru) reported
.@HSBC @HSBC_UK Mortified that in ur security measures when u put a block on an account if mail is returned. u DON'T INFORM client of BLOCK? Why can't u text/email?! I'm CANCER patient with subcriptions online as don't go out due to Covid. A subscription to meds didn't go thru.
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Paul Davies
(@pauldavies76) reported
@HSBC_UK It seems it falls outside the usual process flow so nobody knows how to deal with it. I need to be assigned a specific person with the technical ability to fix this. I'm sick of being passed around.
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Talent Scout ND&BPD🧠2x Covid & Cancer Survivor💉
(@thetalentguru) reported
@HSBC @HSBC_UK Mortified that in ur security measures when u put a block on an account if mail is returned. u DON'T INFORM client of BLOCK? Why can't u text/email?! I'm CANCER patient with subcriptions online as don't go out due to Covid. A subscription to meds didn't go thru.
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Paul Davies
(@pauldavies76) reported
@HSBC_UK They tell me because it's POA I have to go into the branch, but it's a technical issue so the people in the branch can't help me.
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Paul
(@ToadsToasted) reported
@HSBC_UK I closed my Help 2 Buy ISA on May 5th. I still haven't received my closure letter or statements despite the "within 5 days" promise. I've contact support multiple times and they don't care, "just wait". This incompetence is going to cost me my first house.
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Seyda Clover
(@SeydaClover) reported
@HSBC_UK I can not find a way to email you my problem. I am currently abroad and my pin maker is not working so I can not access my accounts. Please help and let me know how I can access my accounts. Thanks
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Vicky Townshend
(@FlyingRoobarb) reported
from
Harwich, England
Been trying to make an in person branch appointment online for last 24 hours @HSBC_UK. Nothing available at all for any day. Online help just tells me to do what I've been doing. #PTSD now kicking in.