Is HSBC down in Sunderland Bridge, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Transactions (16%)
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Login (16%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent HSBC outage reports came from the following cities: Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Mobile App | |
| Sunderland |
Login | |
| Stockton-on-Tees |
Mobile App | |
| Billingham |
Mobile App | |
| Seaham |
Mobile App | |
| Stockton-on-Tees |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Rafi
(@RebeccaRafi) reported
@hsbc_uk what’s the point of your bereavement department exactly? Absolutely horrific customer service from you at a very difficult time. Shambolic.
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leeroy pipe
(@LeeroyPipe) reported
@HSBC_UK Hi guys , I have a current balance of £372 , I went to withdraw some money earlier ,it said that "the service was unavailable on my account" I was trying to withdraw numerous times today as I was waiting for £380 to clear, it eventually did at 5.30pm, any help appreciate
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Nick Mardon 🇺🇦
(@nickmards) reported
@HSBC_UK for them to call me back. Absolutely shocking service and I think I'll just look to close the account because there are many banks that offer a far superior service to this
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Cerura
(@Cerura) reported
@HSBC_UK Interesting! There is no problem with Aviva, Jupiter, M&G etc. I am trying to register a Power of Attorney but finding it impossible with HSBC! Uploading not an option. Perhaps you can put me in touch with your compliance department so I can keep us both within the law?
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saurav kumar
(@sauravk2582) reported
@HSBC_UK I have applied for the new bank account some 10days ago and when I mailed the respective branch they told it will take 7 more days to get the account opened. **On calling customer care I was on-hold 30mins and haven't transfer to anyone. You guy's are **** 😡😡
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kevin
(@kevinbacon61) reported
@HSBC_UK Here to help my arse
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Dan O'Dell
(@dan_odell_) reported
@ElisabethHobbes @HSBC_UK Hi Elisabeth, just wondering if this ever got resolved for you? Sorry to drag up a very old tweet but having the exact same issue here! HSBC have been very unhelpful in brand and said "its never happened before" and "it's an issue with the cheque"
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Cerura
(@Cerura) reported
@HSBC_UK Tried it all but I am not in possession of all the data required because I am not an HSBC customer and the POA donor doesn't have a bank account with you. The on-line registration requires a sort code and bank account number. Why is it only HSBC which will not deal with emails?
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Janis_Erena
(@ErenaJanis) reported
@HSBC_UK can someone help? We need to fax some documents to be reviewed in relation to our mortgage. Solicitor has tried all yesterday afternoon and just number rings out. Holding up sale. Thank you.
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Darren Cooper
(@ITFC_1978) reported
@HSBC_UK what's going on? Been on phone for 30 mins and still waiting for someone to help. Why don't you staff your helplines properly?