Is HSBC down in Sunderland Bridge, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (27%)
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Website (8%)
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Transactions (4%)
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Withdrawals (2%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent HSBC outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Mobile App | |
| Chester-le-Street |
Mobile App | |
| Newton Aycliffe |
Mobile App | |
| Consett |
Mobile App | |
| Sunderland |
Login | |
| Stockton-on-Tees |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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simon wwfc checketts
(@simonchecketts1) reported
@HSBC_UK locked out of online banking and can't get reset and no customer service available
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Careprint
(@Careprintuk) reported
@HSBC_UK kinetic broken all day. Rang and advised you knew about it and would be fixed by this afternoon. Circle still turning on app and going nowhere.
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Jenna
(@Jenna21633662) reported
@HSBC_UK I have just opened a CC account, received the card and called to activate/ do a BT and there is already a fraud block! I do not live near a branch & work office hours to go in like I’m being asked. Ridiculous service!!
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Graham
(@gmbradley) reported
@HSBC_UK Hi, we recently switched away from HSBC and received a password-protected statement PDF, but no password arrived in the post. Can you help?
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Lynsey Kelly
(@LynseyKelly4) reported
@HSBC_UK not even a customer yet and appalling service! Apparently nobody in the whole of HSBC is able to advise on how big your application backlog is. If you’re this difficult to do business with before I’m even with you, I really don’t know what to think!
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Lyndon Chapman
(@lyndon_chapman) reported
@BBCWatchdog regarding you request tonight re wait times , @HSBC_UK customer service ! Waiting times appalling
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cocolatina
(@eeeeebcux) reported
@HSBC_UK I need help in recovering payment for undelivered goods. Can you help please?
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Feej
(@fenifipie) reported
@HSBC_UK is the app broken? I turned the notifications on, didn't like it. Turn it off 15 times now and they still keep coming! Any ideas?
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Ned *****
(@NedGonad) reported
@MattAbbottPoet @HSBC_UK And if you DM them they won't help anyway as they can't confirm your identity. Their service is dreadful these days
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Jenna
(@Jenna21633662) reported
@HSBC_UK been a customer under a week. Worst banking experience I’ve had. Not possible for me to get to a branch so I can’t use my card/activate it. Due to a fraud block being put on it already!! Never again #dontevenbother @HSBC @MartinSLewis #martinlewis