Is HSBC down in Sunderland Bridge, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (16%)
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Login (11%)
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Transactions (4%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Bowditch
(@Rossman76) reported
@HSBC_UK is there an issue with your mobile app as the balance after bills function has been unavailable for a few hours now?
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JaneEP
(@janephillips50) reported
Well switched to @HSBC_UK in 3rd April (our 50th wedding anniversary) my husband has no access whatsoever as his security number still not arrived. Customer services lied on several occasions, it's now 27th.... Avoid @HSBC_UK it's a nightmare.
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Katy Ward
(@KatyWardHull) reported
@HSBC_UK Thanks for the reply. My phone is up to date and clearing my browser didn't help.😕
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Florence Bassa
(@BassaFlorence) reported
@HSBC_UK @Naran2107 @HSBC_UK You allow fraud to happen on your accounts, but protect the criminal over your customer?
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Lauren
(@laurenjayesmith) reported
@HSBC_UK Hi there, this still doesn’t seem to be working this morning. Do you have an update please? Thanks
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jo
(@1970Jo) reported
@HSBC_UK I am unable to access fast balance is there an issue
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Lucyphonic
(@mistress_lu) reported
@HSBC_UK Mine was working fine until yesterday. I updated my phone to Android 11 and now when I click on the HSBC app, a white screen comes up and the app crashes. That was the only way I could get a code for online banking. I'm not phoning and getting more stress, waiting for a fix.
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ℕ𝕚𝕔𝕠𝕝𝕒
(@NicolaWalsh_) reported
@HSBC_UK @KarenGoodhew Any idea on how long this is going to be, it’s been down a good 24 hours now
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Florence Bassa
(@BassaFlorence) reported
@HSBC_UK @HSBC_UK verified that a payment from my account was fraudulent, yet refused to block the payment, refused then to refund me, refused to contact the bank the money was going to.
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Jemima Gore
(@JemimaCheshire) reported
@HSBC_UK Your service or lack thereof is DISGRACEFUL! You have frozen my partner's UK account because he tried to send me money! And you don't pick up the phone. This has caused terrible distress to us and means we can't buy our house in the UK! How is this acceptable?